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After several years doing online business with my local bank, I just started getting this message whenever I tried to log into my account at the bank with Firefox 129.0.2 in Windows 11 on this HP ENVY Laptop 17:

“Access Denied You are unauthorized to access this resource. Reference ID is: f0575ab8a6. Troubleshooting Steps. 1. Reload the home page and try again. 2. Clear your browser cache and try again. 3. Try logging in with a different browser. 4. Try logging in with a different device.”

My initial questions to a customer service rep at the bank were not fruitful. Following their advise, I tried reloading the bank’s login site. Still denied. I cleared the Firefox cache. No good. I was able to login successfully with another Windows computer, a desktop running Win 10, also using Firefox 129.0.2. I can also log into the bank on this laptop using both Google Chrome and MS Edge browsers. A strange wrinkle: I can log into my account with this Firefox-Computer if I use a Private Browsing Tab.

Please help me fix whatever I must have done so I can continue to use Firefox here.

Some nice person on this thread already offered useful help in restoring my Thunderbird program, and I appreciate that. My computer crashed in such a way that it had to be restored from my cloud back-up but that did not restore Thunderbird. After much work by my computer guy, the person who built my machine, I can now receive and send e-mails. However, my address book data and the very existence of an address book are still missing. While watching my friend work through Team Viewer I have seen parts of that data but he seems not yet to have found a way to attach it to my program. Also missing is the search function by which one can look for a word in an e-mail address or message.

The filters function is a great function but I have a bit of a complex question where filters are concerned. I want to create 30, 60, 90 day purge rules with a list of email addresses attached to each such that those specific emails from the specified addresses are deleted at the selected intervals.

Is there a way to create single time-based purge rules using a list of email addresses or must I create a purge rule for each email address individually? E.g., <Match Any of the Following> From > Is > email@example1.com From > Is > email@example2.com Age in Days > Is Greater Than > 30 <Perform These Actions> Delete Message

The way I understand the syntax of instructions, each operator is an either/or so the filter when executed would DELETE ANY message greater than 30 days AND ANY message from @example 1 or @example2. Is that reading correct or am I reading the syntax operators wrong?

However, I want the purge rule to delete only those messages from @example1 & example 2 that are 30 days old. Are my filter criteria correct in the example above to achieve this aim or should I use different instructions?

Is it possible to enter multiple email addresses in a single filter criteria and what's the proper syntax? (e.g., From > Is > email@example1.com; email@example2.com OR email@example1.com, email@example2.com)

Hi there,

I'm new here so please bear with me if I've posted in the wrong place or have missed something obvious.

I running Windows 10, fully updated, on a laptop. I have been using Firefox browser now for many years, suits my needs and avoid's using Goolges Chrome. My Firefox was updated a in the last few days and it shows as up to date on Version 129.0.1 64bit.

I noticed late last night that when opening a fresh window and enter a search term in either the address bar or the Google search bar, my usual choice of search engine, I hit return and nothing happens. Any text I've input disappears totally. Not at all sure what's going on but have found that if I open a new private window Firefow will act as I'd expect without any issues.

I have two other browsers on my laptop, Edge and also Avast's own offering which both work as expected when I enter a search term. Have never experienced this before with the exception of years ago when malware protection wasn't great. It almost seems as though something is just stopping Firefox from searching anything I enter. I can use the bookmarks just fine and then everything works as usual.

Yesterday I thought that maybe following the new windows culmulative updates I was offered and apparently installed just fine, that I needed to restart which a tried and I thought it had cured the issue. Seems that it hasn't and still having the same issue.

Any idea's or thought's on what the cause of this is?

Hi, I have a problem with my gmail account. It works on laptop, but same settings on pc doesn't let me send emails. The incoming emails on pc are ok, but when I try to send the email Mozilla says that "login on server smtp.gmail.com with my email address was not succeed". It doesn't help to try once more or to delete and reinstall the account. When I installed the gmail to Mozilla on laptop, I must accept it on Googles site, but my pc seems to remember old settings and they are wrong. An image attached. Hilkka

Hi,

I just installed Thunder and imported about 10.000 mails. I would like to add all of the e-mail adresses to my adress book in one go. Is this possible and how?

Tunderbird fails to open at a early stage (loading the default inbox) and is then unresponsive. How can I extract messages, pesumably from the profile, please. Widows 11.

Afternoon to all, Please may I have some help? Years ago I had on my old laptop Mozilla that my husband (sadly passed away) had installed for me. I wish to have Mozilla again, but I can't seem to get it on new tablet/phone as is says *I already have an account* I can get no further and stuck as dont remember my password etc...HELP PLEASE. Thank you very much for any help. Pam

Google search has stopped working intermittently for about a month now (August 2024) in Firefox. I haven't seen a real useful fix or explanation of what's going on from Mozilla. Please fix this. It wasn't an issue before.

Thunderbird currently automatically collects email on start-up. I would like it to collect email only when I request it, not automatically. Is there a setting for that? Thanks for your help.

I joined a couple facebook groups. Each offered a file tab with documents available for download.

I tried numerous times with firefox and it failed. Clicking the "Download" item on the ... menu caused the same files tab view and list to open in a new tab.

I hated to do it, but I dusted off M$ Internet Explorer, logged into FB and joined a group, clicked the Files tab, selected a file, clicked the 3 dots, menu popped up and I clicked "Download". Poof. The Save As popup appeared, the file was downloaded. Works as expected with IE.

Might there be a setting in FF that is blocking such downloads of PDF and .doc document files?

Please tell me what do. From time to time, Firefox will not connect my desktop to the internet. At the same time I can access the internet with my iPhone. The internet in my home is working. Right now the computer cannot connect to internet site or restore previous tabs.

Hi there, I'll have several tabs open and when opening a new tab/window, suddenly nothing happens when I type something. It's not specific pages, it's anything. I found somewhere that I could Clear my latest History, which helped momentarily, but the problem came back. Why is this?

Until yesterday I had a 6-tab grid view of urls on my Iphone. I have no idea why but it has reverted to list mode and I do not like it. It limits what I can be reading at the same time about a topic. I have tried everything I can find on the web about changing it but have not been successful because I can find no where where in settings where it gives me the option of the grid view. HELP!!!

Hello. When creating a filter, add the ability to create a folder if it was not created in advance. Because if you forgot to create a folder in advance during the creation of the filter, then you need to cancel all filter settings, go create a folder and only then re-create the filter for letters

Unable to receive/send emails using my email account (janet.eaton@live.com). Keep getting "login to server imap-mail.outlook.com" with my username failed. I'm able to receive/send emails on iPad and iPhone but not on Windows laptop. This started on July 26th. I also have an outlook account that I don't use...I use the mozilla thunderbird program to manage/organize all emails. Where do I go from here? How can I resume using my email acct on mozilla thunderbird? Can you help? Thank you, Janet Eaton

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Hi, I am closing down an old email address because they are now charging me for it. I was advised to use Thunderbird so I signed up and am now receiving emails to thunderbird from my xtra.co.nz email address. However, it hasn't brought over my saved folders from my xtra.co.nz app. Someone suggested I need to change to imap, but do not know where to find this and not sure if I do it in Thunderbird or the xtra mail app or both. Looking for instructions on on how I can bring my existing folders from my xtra.co.nz mail into Thunderbird?