Thunderbird Community Forum

Thunderbird automatically installed the latest version 115.3.3 onto my desktop running Windows 10 Pro 64 bit but ever since it's really slow. When I start it up it takes 15 to 20 seconds before it downloads any emails - the blue prgress bar in the bottom right hand corner takes that long to finish.

Then, often, when I send even a simple email it takes ages for it to go once I hit send.

Does the new version have lots of bells and whistles that I don't really need and can disable to get it running as it used to? Or is there something I can do to get it working properly again? I'm not really all that technical so simple instructions would be much appreciated.

Many thanks,

Mark

I recently updated Thunderbird to 115.3.3. When the update was complete it appears to have split my profile into two and created two of Inbox, Drafts, Sent, and Trash. I use Earthlink which is the name of the POP3 account. Now there are Inbox, Drafts, Sent, and Trash for "Earthlink", and a set for "Local Folders". Junk and Archives are only associated with "Local Folders", and "Outbox" shows up under a "Local Folders" header along with all of the folders I used to organize received messages. When new messages are downloaded they appear in "Inbox / Local Folders". Nothing appears in any of the "Earthlink / ..." folders.

I don't recall exactly what it looked like before but there was only one set of the primary folders, and the local folders I created to organize my inbox. I have attached screenshots of the the folder navigation pane, as well as the odd organization of the "Account Settings" tab. I am admittedly not an expert. Any help is appreciated.

For the last month or so, when I open Thunderbird the columns are often resized and the headings don't match the content (see example). If I close and reopen Thunderbird, this formatting goes away, but if I reopen it at some later point it is back.

I'm running Thunderbird 115.12.0 64-bit on Ubuntu 22.04. I recently had a hard drive crash. I've had to put together my email data from two separate backups to restore everything. The problem is I reorganized the mailbox folders between the backups, so the metadata thunderbird maintains about the data storage will be wrong in my new setup. I have my imap and pop mailboxes restored correctly now under my profile storage and would like Thunderbird to just leave them alone. The problem is, every time I start thunderbird, it automatically wants to compact my mailboxes and free up 5.7 GB of space, which means it will delete some of the newly copied emails it doesn't recognize.

Is there a way to tell thunderbird to start over and reindex the mailboxes that are there? I've tried deleting the global-messages-db.sqlite file, but that does not fix the problem. This is a common problem as I've had it happen in the past as well when reorganizing the folder structure. It seems there should be a way to tell thunderbird to reset its indexes and leave the mailboxes as-is.

Any help would be appreciated.

Thunderbird takes forever to do anything and often it says it is not responding. My husband was the computer tech and he recently passed away. I try and delete extra emails and empty the trash on all our email accounts regularly. what can be the problem?

I have an issue trying to configure a secondary email account, for a non-profit I do some work for. It was ok in the past, though I recall was tricky to set up on TB a couple of years ago. But now it has ceased to function after I migrated TB profile (successfully apart from this issue) no matter what I try. I’d be grateful for any suggestions. As is the case with many non-profits, there’s little tech support, but others can use the email account ok. I think it may be a TB issue as I have been able to set up the account ok with MS new Windows Outlook app (lame, but better than Mail…low bar). I’d rather have this account on my TB client along with the others I use. And the issue is replicated on two of my PCs. TB account set up reports “can’t detect settings from host server”. I found a support thread link text, which says “The failure to detect settings is rather common where hosted domains are concerned. Mostly because everything is done to a price and most of the things around encryption are done in a halfhearted manner. As is the server setups for mail. However by faithfully copying the settings from the provider as to domains server name and ports it should work.” So I did manual configuration – copied the settings from the successful Outlook set up, but no dice – all I get is server time out message. Settings are: IMAP server: mail.XXXX.org.uk Port 993 Security SSL/TLS [earlier working settings were STARTTLS port 143] SMTP server: mail.XXXX.org.uk Port 465 Security SSL/TLS [[earlier working settings were STARTTLS port 587] And using Normal Password for both; I tried Autodetect too but no good. I’ve see a suggestion that turning off the firewall (Norton) might work, but I’m reluctant to do that and doesn’t seem to make sense that would cause the issue. I found another suggestion that apparently works for some people - leaving password blank on setup. https://support.mozilla.org/en-US/questions/1399690. Before I try, are there any other suggestions or ideas? Trivial matter in the long run, but bugging me. Thanks

When I go to a website and click on an email address the New Message form does not come up. I have gone to Windows and made sure Thunderbird is set up as my default email address. Chatgpt said: Check Thunderbird Settings

   Open Thunderbird.
   Go to Tools > Options (or Preferences on macOS).
   Click on the Advanced tab, then General tab.
   Ensure Thunderbird is set as the default mail client.

But when I go to tools I cannot find an options link.

Please advise. Thanks!

Just installed TB Nebula on new PC. I may be missing something but I can't make either Apply columns to... or Apply view to... work for child folders. The last time I tried this was a while ago, probably on an early release of Supernova, but my recollection was that it was easy and quick. Anyone else found this? If not I'll keep trying. Otherwise Nebula looks v smart so far

How do I reply to an email when i have selected it in the inbox and I can read the email in the preview window? As far as I can tell there is no reply button anywhere. I did double click on the message and suddenly about 30 tabs opened up with each tab having a reply button, which is very nice if I wanted to answer all 30 replies individually. Now I have to open every email to reply and close 20-60 tabs just to reply, which I won't put up with just because of the nuisance bur for sure because of arthritis.

Note: Someone recommended thunderbird to me as very useful but without a reply button in the inbox this is not really a usefull email program. This seems like a minimum common sense basic email function. If you are going to force people to double click on an email in order to reply, it would common sense to only open up that email and not all 30-60 other emails in the string as one will want to reply to the latest email and not to all other emails in the string. If people want to open up all the emails (I can't think that are very many people that want that), make that option a triple click. Right now I have to do an extra click for a reply (compared to any other email software I have ever used) and I have to close 20-60 tabs just to reply to the latest email message, this makes thunderbird a waste of time. I can't imagine I am the only one that considers these two issues basic common sense in email software. Maybe most people just delete thunderbird as I was planning on doing without commenting.

Yesterday I migrated Thunderbird from Supernova to Nebula. Using the Find Events button in Calendar, I used to see, by default, all events matching the search criteria (text, tags, read/unread etc.). In Nebula, the options for filtering the dates are very limited (see attached image). For example, I would like to be able to select the previous month (for expense claims) or the current of previous calendar year (for fiscal data) or the year to date. Or maybe a custom date range. Or, like in Supernova, everything. I never noticed any performance issue, so please bring back the Supernova default or at least provide some extra options.

setting up a new computer, trying to set up my gmail account on Thunderbird I get this message... Secure connection failed

' live.mozillamessaging.com uses an invalid security certificate.

The certificate is not trusted because the issuer certificate has expired.

(Error code: sec_error_expired_issuer_certificate)

   *   This could be a problem with the server's configuration, or it could be
     someone trying to impersonate the server.

   *   If you have connected to this server successfully in the past, the error may
     be temporary, and you can try again later.

  Or you can add an exception…

I have 2 machines side by side, the old works just fine , its 12 yrs old, i want to use my new one... how do I fix this ?? And yes ive tried manual settings and all that.. its the certificate in Thunderbird thats expired it says

When tbird opens the inbox, or after I have deleted an email - it opens the 'current' email. I would like to set it up so that it does not open the email ... until I take some action that would cause that. Specifically, I want the ability to delete or mark as spam ... before the email has ever been opened.

 Is this possible?  What area of the settings do I need to check?
                                                                                                                              - thanks ... Jim

Steps to reproduce:

Open settings > general > updates area. Select "new functions and changes" link. There click on "file a bug in Bugzilla".

Actual results:

A white page opens. Maybe it still tries to load (see screenshot).

Expected result:

The bugzilla page should load.

I already filed a bug in bugzilla but it was said that it is a network issue but bugzilla does load on the same device.

Win 10 user and very frustrated with Mozilla Tbird. Have tried many help screens to add a second email address to Mozilla Thunderbird but all are rejected. Used your tutorials, you-tube guidance, etc and nothing works. What do I need to do to register a second email for other personal business? Should I register with Google first?

We cant download emails in thunderbird any version with mailboxes on exchange online O365.

SMTP works fine. Receiving mails is not working and it gives Retr 21 error.

Hi there, can you please send me a link to Thunderbird Version 115.12.1 | Released June 19, 2024? I would like to downgrade. The most recent version i have Version 115.12.2 | Released June 22, 2024 doesn't allow me to save email drafts, for some reason. Please reach out to me at yelena@ad-co.com. Thank you!