I can't disable ad blocker for a site I have dealt with and want to continue with them.

I've read through lots of instructions, and tried to list a site as an exception to the ad blocker, but it doesn't seem to work. The site that I want to be able to conta… (read more)

I've read through lots of instructions, and tried to list a site as an exception to the ad blocker, but it doesn't seem to work. The site that I want to be able to contact me is Rakuten.com. Please help. This seems so complicated.

Asked by ecinelles 3 days ago

Last reply by ecinelles 12 hours ago

Add-ons

I created a Password Generator add-on two days ago. Interestingly, it was approved, but when I added it to my Firefox extensions list, it’s not working. However, it works… (read more)

I created a Password Generator add-on two days ago. Interestingly, it was approved, but when I added it to my Firefox extensions list, it’s not working. However, it works perfectly fine locally when I use it directly from my files. Could you help me understand what the issue might be? If there was an error or something wrong, why did it get approved?

Asked by Nisha 13 hours ago

system compatability

You cancelled Webcam and Microphone permissions Webcam and Microphone permissions are needed for Audio/Video Questions in this Test. Quick Fixes: - Click below to … (read more)

You cancelled Webcam and Microphone permissions Webcam and Microphone permissions are needed for Audio/Video Questions in this Test. Quick Fixes: - Click below to provide Permissions - Web Browser will prompt for Permission, please click on “Allow” Button to proceed.why this coming like this i allow camera and microphone permissions

Asked by gnagasrinagasri 13 hours ago

FireFox Update Changes Configuration Settings

When i do update my configuration settings changing by itself. Example, "browser.cache.disk.enable" is "false" but after every updates its always changing to "true". This… (read more)

When i do update my configuration settings changing by itself. Example, "browser.cache.disk.enable" is "false" but after every updates its always changing to "true". This happens only after updates.

Asked by poko0001 13 hours ago

Dowloading files

downloading only produces " .part " files in my downloads directory. I had previously attempted a large file download but error message said it was not completed. Now can… (read more)

downloading only produces " .part " files in my downloads directory. I had previously attempted a large file download but error message said it was not completed. Now cannot download anything

Asked by marcelnbp 14 hours ago

After few recent updates, I can no longer login to my credit card's account page

After several recent Firefox updates, I can no longer login to my credit card's account page. As a result, I am now using Microsoft Edge Version 127.0.2651.86. Here is t… (read more)

After several recent Firefox updates, I can no longer login to my credit card's account page. As a result, I am now using Microsoft Edge Version 127.0.2651.86.

Here is the web address for Barclay Card: https://cards.barclaycardus.com/

I have attached the screenshot of the FF problem on my Windows 10 64bit laptop comp. As you can see, the login section is blocked, with a message "Firefox Can't Open This Page".

Thanks in advance for your help. Richard P.

Asked by sun4earth 15 hours ago

Transferring passwords between PCs

Helping a friend who is using Firefox without having a Mozilla profile/account who is upgrading to a new PC. - Is there a way to export her passwords to a file and resto… (read more)

Helping a friend who is using Firefox without having a Mozilla profile/account who is upgrading to a new PC. - Is there a way to export her passwords to a file and restore to the new PC? Going from Win 7 to Win 11. - Otherwise, can she just create a Mozilla account on her old PC and turn Sync on to transfer to the new PC? I am assuming all her settings will be retained. Thank you very much for your time:-)

Asked by Gai 15 hours ago

Sites doesn't show their background. Problem with colors.

I tried changing my color contrast settings to "never" BUT STILL, this thing still has a solid color. i'm making a web page, i tried using neocities, strawpages rn and al… (read more)

I tried changing my color contrast settings to "never" BUT STILL, this thing still has a solid color. i'm making a web page, i tried using neocities, strawpages rn and also i visited other sites and they keep getting the same solid color problem, im tired. you can see how when im editing my site it has a anime girl background but then when i visit my page itself i dont see anything, i know eveyone can see it but im the creator and it really bothers me.

Asked by FramedChoco 15 hours ago

Can't play drm content

Can't play disney+. prime video, crunchyroll or movies on youtube. I CAN play netflix. Play DRM settings is turned on and widevine shows up on plugins. I tried turning of… (read more)

Can't play disney+. prime video, crunchyroll or movies on youtube. I CAN play netflix. Play DRM settings is turned on and widevine shows up on plugins. I tried turning off enhanced tracking protection/ ublock/ private badger. Tried deleting user agent/ deleting firefox folder from appdata roaming and local. I am on version 129.0.1 .

Asked by dgsckr 15 hours ago

PDF printing problem when content type PDF action is set to "open in firefox" but works if set to "use windows default application"

as the title states we recently had to upgrade the FF versions our clients are using because of a code update that required latest version of FF. the problem now is that … (read more)

as the title states we recently had to upgrade the FF versions our clients are using because of a code update that required latest version of FF. the problem now is that PDF printing is having problems when action is set to "open in firefox" it's not able to print completely the PDF. But if we change the action to "use windows default application" it works fine.

So my question is why is this happening? I did some research and found related issues https://support.mozilla.org/en-US/questions/996487 and https://support.mozilla.org/en-US/questions/1249538

What is the technical explanation for this? We're happy to just set the FF preferences to "use windows default application" but we'll need to tell them why that is.

thank you

Asked by rvtuble 16 hours ago

Last reply by rvtuble 16 hours ago

I think that you are removing someone else's information from the places that you have searched for breaches.

I just looked at the data removals in progress and it appears that you are removing information that is actually not related to me. Family members are listed and they ar… (read more)

I just looked at the data removals in progress and it appears that you are removing information that is actually not related to me. Family members are listed and they are not my family members. I don't know what other errors the system is making.

Asked by daw72 16 hours ago

incomplete clearing of Cookies and Site Data

In the Privacy & Security pane we have the following configuration Clear history when Firefox closes with all items selected except for Site Settings. Delete cookies… (read more)

In the Privacy & Security pane we have the following configuration

Clear history when Firefox closes with all items selected except for Site Settings. Delete cookies and site data when Firefox is closed with some exceptions in Manage Exceptions.

But after quitting and re-launching Firefox there frequently entries for random websites shown in the "Manage Data..." pane.

This seems to related to having Facebook Container and Firefox Multi-Account Containers extensions installed. It does not seem to happen when they are not present. Interestingly. we had been using a a very similar Firefox configuration on a legacy Intel macOS system without this issue. We began seeing it while setting-up a fresh installation of Firefox on a new Apple Silicon system with macOS Ventura. The issue was reproduced in a new profile. It continues to the present day with up the current version of Firefox 129.01 on macOS 14.6.1 I feel like this is probably a bug but I don't have the necessary skill to make an effective bug report.

Asked by Timothy 17 hours ago

How can I protect pinned tabs from being closed accidentally?

A few years ago jscher2000 gave me wonderful instructions for how to create some of the features that were once easy for ordinary users like myself to control through an … (read more)

A few years ago jscher2000 gave me wonderful instructions for how to create some of the features that were once easy for ordinary users like myself to control through an Extension called TabMixPlus. Apparently there was some big disagreement between the developer and Firefox and they completely disabled it. At any rate, I'm continually frustrated when I accidentally move a pinned tab to a new window while trying to move or resize Firefox. I would like to know how, in about:config, I can create a setting with which I can protect pinned tabs. Thanks.

Asked by T_H_M 1 day ago

Last reply by T_H_M 17 hours ago

Since the latest Windows Update & Firefox update, cannot log onto my twitter / x account.

This has been happening for months. I am unable to access my twitter/X account. I am also unable to share anything, as well. Please fix this problem. Thanks … (read more)

This has been happening for months. I am unable to access my twitter/X account. I am also unable to share anything, as well.

Please fix this problem. Thanks

Asked by Chicago Dreamer 17 hours ago

Is Firefox blocking something?

I belong to My Points. Each day they have different things that you can click on to open. Recently I haven't been able to open any of them. I'm wondering if Firefox is bl… (read more)

I belong to My Points. Each day they have different things that you can click on to open. Recently I haven't been able to open any of them. I'm wondering if Firefox is blocking something.

Asked by mbsurpriseaz 18 hours ago

Firefox Sync broken on multi-boot Windows

For years I had my Firefox sync working fine between Win10 PC, Android and several Win10 laptops. However yesterday I installed Windows 11 on the same PC I have Windows 1… (read more)

For years I had my Firefox sync working fine between Win10 PC, Android and several Win10 laptops. However yesterday I installed Windows 11 on the same PC I have Windows 10 (bought new disk) just to have a fresh install. Started with installing firefox - and here when problems begin. It couldn't let me log in into Sync, I was being immediately logged out ("Account disconnected"). Somehow I managed to log in, but then all my previous data was erased (passwords, bookmarks). I thought ok, maybe later it's gonna sync. Started installing extensions, saved one password. When trying to sync tabs with Android phone it didn't work, it couldn't see any tabs (but it could share tabs between devices!). On Android I still have old passwords and bookmarks saved, same as on old Win10 (on which I got logged out). Alright - it didn't sync after restart so I removed Firefox profile on machine, started again with logging in - and it synced only ONE password that I saved previously on same Win11 machine, with extensions I freshly installed back then. So it saved to sync improper data, forgetting about old? Logged out from all of my machines in Firefox Account. Now I'm back to my original machine on Windows 10. And what? I can't log in! Same error as on Win11 after install - "Account disconnected". Checked about:sync-log and found error logs - pasted into "Troubleshooting information" of this post.

Thanks

Asked by matez 1 day ago

Last reply by matez 1 day ago

CLOSE TAB in content area context menu.

I have previously been able to include the tab 'Close Tab' item in the #contentAreaContextMenu by adding it to browser.xhtml. This no longer works even though 'Reopen Clo… (read more)

I have previously been able to include the tab 'Close Tab' item in the #contentAreaContextMenu by adding it to browser.xhtml. This no longer works even though 'Reopen Closed Tab' and 'New Tab' still do.

     <menuitem id="toolbar-context-openANewTab"
               command="cmd_newNavigatorTab"
               data-l10n-id="toolbar-context-menu-new-tab"/>
     <menuitem id="context_closeTab"
               label="Close Tab"
               data-lazy-l10n-id="tab-context-close-n-tabs"
               data-l10n-args='{"tabCount": 1}'/>
     <menuitem id="context_undoCloseTab"
               label="Reopen Closed Tab"
               data-l10n-id="tab-context-reopen-closed-tabs"
               data-l10n-args='{"tabCount": 1}'
               observes="History:UndoCloseTab"/>


I was previously using the following which no longer works either.

     <menuitem id="context_closeTab"
               label="Close Tab"
               oncommand="BrowserCloseTabOrWindow(event);"/>

Asked by deanone 2 weeks ago

Issue with Firefox & Microsoft 365

I am no longer able to open a Word document shared with me via Sharepoint in Desktop mode using Firefox. I have received an email from a student, sharing a Word doc file… (read more)

I am no longer able to open a Word document shared with me via Sharepoint in Desktop mode using Firefox. I have received an email from a student, sharing a Word doc file with me. I click the link, and it allows me to open & edit the document online. But, I prefer to click "editing" in the top right and then "open in desktop." When I do this now, I get a message that says "Allow access to Microsoft 365 account. Your browser settings are preventing an optimal experience with MIcrosoft 365. Allow access to improve your experience." There is a button there that says "Allow access," but when I click it, nothing happens.

Asked by Cindy McCaskey 20 hours ago