Firefox Community Forum

After running scannow and chkdisk on my Win 11 laptop, the fonts for menus and toolbars in Firefox (not for web pages) is unreadably small (about 6pt). I have tried adjusting layout.css.devPixelsPerPx, ui.textScaleFactor, and browser.display.os-zoom-behavior to recommended valus as well as above or below values. So far, no help. Please advise.

Have a new 2024 macbook pro m3 max with 128GB internal memory, 8tb ssd, macos (meest recente update) , and glass fibre internet connection of 1gb up and 1gb down and have used the same router and same ISP.

i use firefox in combination with nordvpn and multicontainer add-on to open multiple tabs with on each tab/containter the same video stream of 720p/3mb. Used to work perfect until a few weeks ago. In the beginning there is no problem, but after a while stream start to stutter and freezes completely and i get a blackscreen;. Tried every quick fix on the internet, and even increased the cache. Also tried different machines and issue is the same on each macos device.

how can i fix this?

Many thanks for looking into this.

S aka1020@protonmail.com

Hi everyone,

I am trying to view streaming live broadcasts in my country's public TV but the site detected some HDCP issue and asked me to use a HDCP-certified HDMI cable. Here is some quick info and what I had tried:

+ Besides privacy reasons, I am unable to share the website address, as viewing is limited to my country's IP addresses by the national broadcaster. + I have a dual-monitor set up to a Windows and a MacOS machine, both installed with Firefox 129.0.2 with add-ons being synced. + Viewing live videos on the same website in Windows Firefox (HDCP-certified cable) has no issue but not on MacOS Firefox (same HDCP-certified cable but different HDMI port on the monitor). + Switching around the different HDMI ports and cables yield the same outcome. + No issue on either Windows or MacOS when viewing recorded videos though. Only live streaming on MacOS is affected. + Tried disabling all add-ons and toggling DRM but to no avail. + Checked Widevine is latest version (4.10.2710.0).

Appreciate any advice or help please. Thanks in advance.

Hello, When I tried to use ChatGPT on Firefox, It showed only white blank page. I can't type or do anything to ChatGPT. But in Chrome it works fine. I tried to reset Firefox but still be the same. Does anyone know how to fix this? It happened yesterday.

Hoping someone at Mozilla reads this and adds to things to fix next release.

    Since Release 129.0.2 on 20 August, log in for MyState Bank online banking is not working correctly as it did previously and should. The log in uses the usual steps: customer number - password - security code texted to be entered. That used to log you in. Now it takes you back to the log in screen. If you repeat the whole process, it might log you in, or it might take you back to the log in screen again. It does eventually log you in if you keep trying. Four times is the most so far. Log in still works as previously on other browsers. Just bloody annoying.

Recently I cleared my Firefox browser history. After doing that, I can no longer sign into Amazon.com website. What am I doing wrong? Here is the message I'm getting:

Secure Connection Failed

An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Today, Firefox stopped playing audio on Facebook videos and won't play Netflix videos at all (Netflix error code: F7701-1003). Youtube works fine and has audio, but several other video sites I've tried have video but no audio. It was all working fine yesterday and I haven't changed any settings.

These websites work fine with both audio and sound on Microsoft Edge on the same laptop, so this is a problem exclusive to Firefox. OS is Windows 11 Home 23H2, Firefox is latest version (129.0.2)

Things I've tried: 1. Refresh Firefox settings 2. Download and install fresh copy of Firefox 3. Toggle DRM content in setting on/off - no difference no matter what is selected 4. Ensure that 'remember history' is selected 5. Check for Windows updates 6. Uninstall audio driver, restart and fresh install of audio driver 7. Ensure it's not in private mode 8. Turn off all extensions 9. Check volume mixer allows sound for Firefox 10. Clear the cache and cookies

I can't find any more suggestions on the internet, so any further suggestions welcome!

Hello! When entering some (in tis case financial: https://www.nordnet.se/se) sites the time shown are exactly 2hours behind the system time. If system time is 11:15 (correct time zone in Sweden) the time shown on the site is 09:15. This is probably something that has to do with an update of Firefox. I have automatic update to Firefox but the problem has been there for some months although I have not been able to recognice it until the recent week. I have tried a "clean" new install of Firefox to a new directory with no import of bookmarks or anything but the problem is exactly the same. For your information I have tried a clean install of Duckduckgo browser which do not suffer this problem. But I want to keep with Firefox which I have used since at least 15years. I guess there is a "timestamp" or samething that have gone wrong, but should be easy to correct if you just know where to look. Best regards /Gunnar

Firefox 129.0 (64bit) - Windows 10 (with current updates)

Sometimes (except when I'm demonstrating the problem of course) a Google search simply hangs. In the search field (next to the shield & lock) the website for the search appears, eg https://www.google.com/search?client=firefox-b-d&q=how+secure+are+android+phones or https://www.google.com/search?client=firefox-b-d&q=nsw+service+parking+meter+app there is no other response and no activity in bottom left corner of the window.

Simply clearing history (history, cookies, cached files, but not site settings) fixes the problem and the search can then be repeated and new searches done until the next time, when it's a case of rinse & repeat. No other action is required, which would seem to suggest that the problem isn't elsewhere.

This problem affects both my wife's and my PC (same configs), and has for several weeks, sorry can't be more precise as to when it started.

Thanks, Mike

As noted by others about recently-prior versions of Firefox, version 129 ALSO fails to play videos (on Amazon Prime) at HD even though other browsers, Chrome and Edge as examples, work perfectly well. This problem MAY have started with a fairly recent version of Firefox (like 127 or 128). See the post right here by another user, earlier Firefox version, with the EXACT same problem:

https://support.mozilla.org/en-US/que.../1455729

The address bar is driving me crazy tbh. I want to search for something from it and it works most of the times but doesn't some other times, and I don't know why. I did try to refresh firefox after you click the helper software to uninstall it, but it still doesn't work all the times, and I also tried this (https://support.mozilla.org/en-US/questions/1337970), yet it still doesn't. I might try to uninstall and install it again but is there anything else I can do if it still doesn't work?

Recently MalwareBytes has been flagging, MANY times a day, an attempt by Firefox 129.0.2 to go to CHHIMI.com. The message from MalwareBytes says it is being "blocked due to Trojan". This is an "outbound" type from C:\Program Files\Mozilla Firefox\firefox.exe.

The only info I have been able to find about CHHIMI is that it is a very new website that does not use HTTPS validation. Allegedly has something to do with gaming. The only "gaming" I do is an occasional bout with an on-board (not on-line) Solitare.

So, the fundamental question I have is why is FireFox routing to CHHIMI.com and how do I stop it?

For the 2nd time my FF browser and shortcut stopped working and I had to re-install it. I haven't done anything; this happened 2x in the last month. I've run a thorough HP Wolf Security scan and nothing comes up. What gives?

Hi there,

I'm new here so please bear with me if I've posted in the wrong place or have missed something obvious.

I running Windows 10, fully updated, on a laptop. I have been using Firefox browser now for many years, suits my needs and avoid's using Goolges Chrome. My Firefox was updated a in the last few days and it shows as up to date on Version 129.0.1 64bit.

I noticed late last night that when opening a fresh window and enter a search term in either the address bar or the Google search bar, my usual choice of search engine, I hit return and nothing happens. Any text I've input disappears totally. Not at all sure what's going on but have found that if I open a new private window Firefow will act as I'd expect without any issues.

I have two other browsers on my laptop, Edge and also Avast's own offering which both work as expected when I enter a search term. Have never experienced this before with the exception of years ago when malware protection wasn't great. It almost seems as though something is just stopping Firefox from searching anything I enter. I can use the bookmarks just fine and then everything works as usual.

Yesterday I thought that maybe following the new windows culmulative updates I was offered and apparently installed just fine, that I needed to restart which a tried and I thought it had cured the issue. Seems that it hasn't and still having the same issue.

Any idea's or thought's on what the cause of this is?

I have Firefox 129.0.1 on a Windows 11 laptop.

The browser has told me very recently that I soon won't be able to read emails on the browser.

Can anyone please explain what this is all about and what I need to do to continuing being able to read emails on Firefox ?

Thanks.