Showing questions tagged: Show all questions

Copy Firefox profile to another PC

I have Firefox 129.0 64 bit on 2 laptops, Laptop2023 and Laptop2024. I would like Laptop2024 to match Laptop2023. If possible, would like to copy the Profile, or at lea… (read more)

I have Firefox 129.0 64 bit on 2 laptops, Laptop2023 and Laptop2024. I would like Laptop2024 to match Laptop2023. If possible, would like to copy the Profile, or at least the Bookmarks. The web articles direct me to Help options which do not exist. I do not want to reset anything on the sending laptop.

I have instructions on how to copy bookmarks from years ago, but Firefox has changed so much that they no longer work. How to I copy with the current Firefox version? If possible, email bjedrick@verizon.net.

Asked by Barry Jedrick 3 hours ago

Last reply by TechHorse 5 minutes ago

Youtube not loading videos - jnn-pa.googleapis.com CORS failed

Hello, I am writing to you because there have been some problems with YouTube lately when using Firefox. The video won't buffer more than a few seconds, and sometimes I r… (read more)

Hello, I am writing to you because there have been some problems with YouTube lately when using Firefox. The video won't buffer more than a few seconds, and sometimes I receive an error message saying, "There was an error. Try refreshing the page or try again later." I tried using Safari on my phone, and it is working just fine, so it looks like it is not my internet connection. I am using uBlock Origin and other add-ons. To troubleshoot, I followed the instructions from one of the engineers of uBlock Origin here: https://github.com/uBlockOrigin/uAssets/issues/20586

He recommended reporting it to Firefox in the comments below to another user, but none of it worked for me. Therefore, I am contacting you to see if we can solve this issue. Thank you very much.

Asked by Garrod 4 hours ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

Firefox get white screen

When I play any video on https://www.bilibili.com/ this chinese website After finish the video,The Firefox get white screen and crash And this happen every single time, T… (read more)

When I play any video on https://www.bilibili.com/ this chinese website After finish the video,The Firefox get white screen and crash And this happen every single time, There is nothing I can do The crash log is here: bp-c489f92a-e918-43ba-ab0b-589210240812

Asked by 1940630798 11 hours ago

Last reply by Paul 3 hours ago

Why do the search settings revert to moderate no matter how I set them?

Why do the search settings revert to moderate no matter how I set them? I am using the current versions of Firefox and Duckduckgo on Windows 11. Both are set to 'off', bu… (read more)

Why do the search settings revert to moderate no matter how I set them? I am using the current versions of Firefox and Duckduckgo on Windows 11. Both are set to 'off', but revert to moderate as whenever Firefox is restarted.

Paul Beckemeier pbeckemeier@bellsouth.net

Asked by pbeckemeier 21 hours ago

Last reply by TechHorse 7 hours ago

Removal of Username and Password of a non-Mozilla Company Website

When I open up a website of a non-Mozilla Company Website using your Fire Fox browser----your "system" automatically loads my Login information--- my User Name and Passwo… (read more)

When I open up a website of a non-Mozilla Company Website using your Fire Fox browser----your "system" automatically loads my Login information--- my User Name and Password. What action can take be taken so your "system" doesn't do that?

Asked by xquz 4 days ago

Last reply by TechHorse 20 hours ago

Bookmark sidebar reset width size after closing Firefox

After last update, when I open the bookmark sidebar (CTRL+B) and change its size (width), and then close Firefox, sidebar's width change to previous size. How to fix it?… (read more)

After last update, when I open the bookmark sidebar (CTRL+B) and change its size (width), and then close Firefox, sidebar's width change to previous size.

How to fix it?

Asked by M 2 days ago

Last reply by cor-el 22 hours ago

XUL Runner message

Hi, I hit Foxfire icon, I get XUL Runner message, Error Platform Version 127.0.1 is not compatible with mini version ] = 127.0 and max version ] = 127.0 How do I corr… (read more)

Hi, I hit Foxfire icon, I get XUL Runner message,

Error Platform Version 127.0.1 is not compatible with mini version ] = 127.0 and max version ] = 127.0

How do I correct and gain access!!???

Please help, definitely liked days of yore when one could call.

Andrew

Asked by odrewid 1 month ago

Last reply by cor-el 23 hours ago

Passwords disappeared after system reinstallation

Recently I reinstalled my Windows 11 system, and even though I synced my Firefox account before reinstalling the system, there are no passwords, settings and extensions, … (read more)

Recently I reinstalled my Windows 11 system, and even though I synced my Firefox account before reinstalling the system, there are no passwords, settings and extensions, which should be synced.

I searched for the same problem, but all I could find was searching for profile files in C:\Windows.old

The issue is I do not have Windows.old folder or anything like that.

Is there any way to recover at least my passwords?

Thanks in advance for help.

Asked by aleksey27282 1 day ago

Last reply by thepillenwerfer 1 day ago

Can't Sign in to Kaiser Permanente

Starting yesterday, 10 Aug, I can't sign into Kaiser Permanente. Never had this problem before. Message is: The page isn’t redirecting properly Firefox has detected tha… (read more)

Starting yesterday, 10 Aug, I can't sign into Kaiser Permanente. Never had this problem before. Message is:

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

This is the second important site with sign in problems. Can you cut whatever you are dong out so I can visit kp.org, and bank of america? I can sign in fine on all the other browsers just fine. Includes Brave, Chrome and Edge.

I looked this problem up, and the nonsense given to fix this problem is impossible to follow as it must be old. What shall I do, just avoid using this browser? This has been my base browser for years. Perhaps it is time to make a change.

Asked by Carl Angotti 1 day ago

Last reply by jonzn4SUSE 1 day ago

I can't disable ad blocker for a site I have dealt with and want to continue with them.

I've read through lots of instructions, and tried to list a site as an exception to the ad blocker, but it doesn't seem to work. The site that I want to be able to conta… (read more)

I've read through lots of instructions, and tried to list a site as an exception to the ad blocker, but it doesn't seem to work. The site that I want to be able to contact me is Rakuten.com. Please help. This seems so complicated.

Asked by ecinelles 1 day ago

Last reply by jonzn4SUSE 1 day ago

Being blocked when I don't want to be.

This is an ongoing conversation. This is the message I get from Rakuten: "Your ad blocker is working too hard! To earn Cash Back at Samsung, disable your ad blocker and … (read more)

This is an ongoing conversation.

This is the message I get from Rakuten: "Your ad blocker is working too hard! To earn Cash Back at Samsung, disable your ad blocker and refresh this page." I want Rakuten to send me to the Samsung site as I am interested in buying something there.

I am in a dialogue with someone on this Mozilla site, and trying to explain my problem. I don't know if the problem is that Rakuten is being blocked from sending me to the Samsung site or Samsung is being blocked. (Rakuten is a site that has arrangements with many companies who give discounts to customers.)

Asked by ecinelles 1 day ago

Last reply by Paul 1 day ago

Fake alerts

I am being inundated with alerts saying firefox has been compromised & viruses have been detected. They want me to click on various links which I won't do of course.… (read more)

I am being inundated with alerts saying firefox has been compromised & viruses have been detected. They want me to click on various links which I won't do of course. I am about ready to uninstall Firefox altogether. Hate to do since I will lose everything. Please help!

Asked by Pat Emmett 2 days ago

Last reply by James 2 days ago

STORAGE ISSUES

I paid for 100GB which was good. I was offered a trial period for Gemini which is about to expire and do not want to subscribe. Can I have my 100Gb which I already paid f… (read more)

I paid for 100GB which was good. I was offered a trial period for Gemini which is about to expire and do not want to subscribe. Can I have my 100Gb which I already paid for back? Can you restore the 100GB back since I already paid for it?

Asked by Herbert Ibitola 3 days ago

Last reply by James 2 days ago