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pop up message about XUL Runner platform version 129.01 is not compatible with 129.0 miniversion 129.0 maxversion 129.0

XUL Runner platform version 129.01 is not compatible with 129.0 miniversion 129.0 maxversion 129.0 When this happened at first I did not have the use of Firefox. I t… (read more)

XUL Runner platform version 129.01 is not compatible with 129.0 miniversion 129.0 maxversion 129.0 When this happened at first I did not have the use of Firefox. I then went to Firefox and down downloaded Firefox and started over. Then I went to go to my bookmarks and could not find them, bummer. Now I still get this XUL Runner message ??????? email guybrochu@yahoo.com

Asked by Guy Brochu 30 minutes ago

Account confirmation code

Hello. I got a new pc and I am trying to sync my Mozilla account right now but I am not getting a the code to my email so I can not login to the account. The mail in ques… (read more)

Hello. I got a new pc and I am trying to sync my Mozilla account right now but I am not getting a the code to my email so I can not login to the account. The mail in question is *@cock.li that I have all my old data on.

Asked by Eelis Saaristo 1 day ago

My Mozilla account cannot start sync

As mentioned in the title, I was trying a new Firefox installation, and whenever I login, I receive the confirmation code to my mail, and after I fill it correctly and I … (read more)

As mentioned in the title, I was trying a new Firefox installation, and whenever I login, I receive the confirmation code to my mail, and after I fill it correctly and I am able to login, there is an "Account Disconnected" message in my sync settings. If I try to login again, I still have the same issue.

Asked by Tsukugi 2 days ago

Firefox Sync broken on multi-boot Windows

For years I had my Firefox sync working fine between Win10 PC, Android and several Win10 laptops. However yesterday I installed Windows 11 on the same PC I have Windows 1… (read more)

For years I had my Firefox sync working fine between Win10 PC, Android and several Win10 laptops. However yesterday I installed Windows 11 on the same PC I have Windows 10 (bought new disk) just to have a fresh install. Started with installing firefox - and here when problems begin. It couldn't let me log in into Sync, I was being immediately logged out ("Account disconnected"). Somehow I managed to log in, but then all my previous data was erased (passwords, bookmarks). I thought ok, maybe later it's gonna sync. Started installing extensions, saved one password. When trying to sync tabs with Android phone it didn't work, it couldn't see any tabs (but it could share tabs between devices!). On Android I still have old passwords and bookmarks saved, same as on old Win10 (on which I got logged out). Alright - it didn't sync after restart so I removed Firefox profile on machine, started again with logging in - and it synced only ONE password that I saved previously on same Win11 machine, with extensions I freshly installed back then. So it saved to sync improper data, forgetting about old? Logged out from all of my machines in Firefox Account. Now I'm back to my original machine on Windows 10. And what? I can't log in! Same error as on Win11 after install - "Account disconnected". Checked about:sync-log and found error logs - pasted into "Troubleshooting information" of this post.

Thanks

Asked by matez 3 days ago

Last reply by matez 3 days ago

Addon/Extension installing and sync

Hello, I have developed an addon, which is working fine on desktop as temporary extension, but when I try to install it after zipping, firfox says, it is corrupt and cann… (read more)

Hello, I have developed an addon, which is working fine on desktop as temporary extension, but when I try to install it after zipping, firfox says, it is corrupt and cannot be istalled. and second, how can I use my addon on android firfox. Can it be loaded as temporary extension as desktop version. Please guide.

Asked by johnsin717 2 days ago

Logging in to a new computer with Firefox Sync re-enables asking to save passwords on all of my devices

When using university computers, I log in to Firefox Sync so that I have access to my bookmarks and tabs from home. When I do, Firefox will ask to save passwords on my ho… (read more)

When using university computers, I log in to Firefox Sync so that I have access to my bookmarks and tabs from home. When I do, Firefox will ask to save passwords on my home computer and phone again, even though I had it disabled in the past. Is there a solution for this, other than disabling it manually every time?

Thank you for your time. I'm posting this from my personal computer, so I'm unsure what version of Firefox the university PCs run, but if necessary I can find that information.

Asked by aaronc1 3 days ago

Last reply by cor-el 3 days ago

Want to sync between laptops

There are 48 responses to Sync between laptops, but nothing happens when I click replies. My connected devices shows one of my Windows 11 laptops, but not the other, and… (read more)

There are 48 responses to Sync between laptops, but nothing happens when I click replies.

My connected devices shows one of my Windows 11 laptops, but not the other, and it still shows the Windows 10 desktop which I replaced.

How do I add my  2nd Windows 11 laptop to the device list and then sync everything from the first laptop to the second?

Asked by Barry Jedrick 3 days ago

Lockwise

Is it still possible to sing into Lockwise on my iPhone? Have attempted using two different Firefox accounts without a completed connection. After entering password the G… (read more)

Is it still possible to sing into Lockwise on my iPhone? Have attempted using two different Firefox accounts without a completed connection. After entering password the Get Started page returns asking for login

Asked by Pilgrim 3 days ago

Syncing leaves out one device

I got a new Macbook Pro recently and set it up by basically copying my iMac onto it. All works great. Except that the MBP doesn't show up with it's synced open taps on my… (read more)

I got a new Macbook Pro recently and set it up by basically copying my iMac onto it. All works great. Except that the MBP doesn't show up with it's synced open taps on my iMac or my iphone. The iMac doens't show up on the MBP either.

Have I maybe copied some setting that makes the two machines (iMAc and MBP) thinkt they're one and the same? How can I "separate" the devices so that they show up in each other's Synced Tabs lists, respectively?

Asked by CarstenO 1 week ago

Last reply by CarstenO 3 days ago

Passwords disappeared after system reinstallation

Recently I reinstalled my Windows 11 system, and even though I synced my Firefox account before reinstalling the system, there are no passwords, settings and extensions, … (read more)

Recently I reinstalled my Windows 11 system, and even though I synced my Firefox account before reinstalling the system, there are no passwords, settings and extensions, which should be synced.

I searched for the same problem, but all I could find was searching for profile files in C:\Windows.old

The issue is I do not have Windows.old folder or anything like that.

Is there any way to recover at least my passwords?

Thanks in advance for help.

Asked by aleksey27282 4 days ago

Last reply by thepillenwerfer 4 days ago

Question: when I click on a link in a Firefox message, I get a strange message with a link that always begins as follows: https://1t1dhxtkug.executive--api.us--est-2.amazonaws.com

I am having a problem with requesting information by clicking on a word or a number as follows: When I am in Firefox and checking my email messages, I often click on a w… (read more)

I am having a problem with requesting information by clicking on a word or a number as follows:

When I am in Firefox and checking my email messages, I often click on a word or a number to get additional information. That has always worked until today. Now when I click on a word or number, I get the following message instead of an address: https://1t1dhxtkug.execute-api.us-east-2.amazonaws.com How do I get rid of this response? Thanks for your help. William Jastromb Northampton, MA bjastromb@yahoo.com

Asked by bjastromb 5 days ago

sign in to sync

I cannot utilize the sign in to sync function. I try to sign in and no matter if it recognizes my email from logging on to the Mozilla.com site as soon as I get directed… (read more)

I cannot utilize the sign in to sync function. I try to sign in and no matter if it recognizes my email from logging on to the Mozilla.com site as soon as I get directed to the browser log in when I submit my email or password the page gets stuck and does not show any loading or error message at any point.

Asked by thebenfg 6 days ago