Installing Thunderbird

I downloaded Thunderbird 120 and installed. All I get is error message saying windows is searching for thunderbird.exe and nothing else. Old version has disappeared and I… (read more)

I downloaded Thunderbird 120 and installed. All I get is error message saying windows is searching for thunderbird.exe and nothing else. Old version has disappeared and I can not uninstall - get same searching for uninstall.exe. I have tried re-downloading it and re-installing it 4 or 5 times, still nothing. help please.

Asked by Ron 1 day ago

Last reply by Ron 54 minutes ago

Firefox forgets my passwords

Hello, My password saved are deleted every time I close FF. It used to be manageable because Google and other sites didn't require me to fill my passwords (cookies did t… (read more)

Hello,

My password saved are deleted every time I close FF. It used to be manageable because Google and other sites didn't require me to fill my passwords (cookies did the trick I suppose) but now I also loose access to gmail and Youtube every time I close FF. It's annoying to have to use 2FA every damn time. And keeping the passwords available.

I've tried every answer I found by looking around :

- tried to start in safe mode - disable hardware acceleration - I have no extensions

FF saves the passwords correctly (at least they appear in the saved password tab) but they are erased every time I restart FF. The cookies aren't automatically deleted (FF remembers my browsing history) but I need to relog into Google.

I getting frustrated.

Asked by François Bergmans 1 month ago

Last reply by François Bergmans 1 hour ago

folders created during install

I installed t-bird in my outlook folder. Now there are replicas of my personal email data with suffixes .sbd and .msf. What is their purpose and can I delete them? … (read more)

I installed t-bird in my outlook folder. Now there are replicas of my personal email data with suffixes .sbd and .msf. What is their purpose and can I delete them?

Asked by j.starr 1 hour ago

can send change password

bold textThis is for my dad he has 3 different accounts on his Thunderbird account his own my moms and a gmail account. it is a web based account through comcast/xfi… (read more)

bold textThis is for my dad he has 3 different accounts on his Thunderbird account his own my moms and a gmail account. it is a web based account through comcast/xfinity . he has it set up for pop3.. he is using 115 version. any way every time he would try to sign in to his account it would come up with my moms account he would put in the password he thought he had and it did not work. Had he was unable to send and receive from his own account. I had him go to Comcast/ Xfinity and change the password which he did and tried again to get into his Thunderbird account and it for the Primary password and he puts in waht he just changed in Comcast it did not /does not work. what can he do. He had gone away for a few days unplugged his computer but tht should not have changed any thing. thanks what can he do.

Asked by Mary 2 hours ago

Firefox doesn't ask whether to download or open

Under the Applications section of the General 'Tab' of settings I have the option 'Ask whether to open or save' selected. However when I am on a web page click on a downl… (read more)

Under the Applications section of the General 'Tab' of settings I have the option 'Ask whether to open or save' selected. However when I am on a web page click on a downloadable/openable file(which has a app association) - Firefox doesn't ask me whether to save or open - It does both automatically.

I'm using Win 8.1 FF 115.13

Asked by jaiy 2 hours ago

Archiving emails

Under Account Settings, I went to synchronization&storage, clicked Advanced to be sure the files would be available offline. I exited Thunderbird & used File Expl… (read more)

Under Account Settings, I went to synchronization&storage, clicked Advanced to be sure the files would be available offline. I exited Thunderbird & used File Explorer to go to my root directory to Profiles. There were 2 files, one with the ext of .default-esr which was a large file. The other with ext of .default which was a very small file. I copied both of these to an external drive. Under Account Settings I went to Copies & Folders & under Message Archives, I didn't know what to choose. I need to know how to copy to the Local Folders of the profile for each email account which is 2, Gmail & Hotmail or Outlook. Thanks.

Asked by Bert Smith 2 days ago

Last reply by Bert Smith 2 hours ago

Accessing emails from Comcast

Hello, I am using TB Version 115.12.2 (32-bit). Overnight Xfinity is asking for a password to download my email from the imap mail server. ("Login to server imap.comcas… (read more)

Hello, I am using TB Version 115.12.2 (32-bit). Overnight Xfinity is asking for a password to download my email from the imap mail server. ("Login to server imap.comcast.net with username jdjanisse5@comcast.net failed") .Comcast (xfinity) tells me the problem is with TB. as I stated this happened overnight. I made no changes whatsoever! Can you please offer some resolution? Thanks, John

Asked by John's Firefox 2 hours ago

Downloaded file through private tab only saved for less than 5 minutes

So i browse in private tab, find image and file i want to download. I download them, and few second after the tab is closed or i closing the app, the file delete itself. … (read more)

So i browse in private tab, find image and file i want to download. I download them, and few second after the tab is closed or i closing the app, the file delete itself. At best it stays for few minutes. Sometime it delete itself before i close the tab and open the gallery/file manager to check if they still there. Only resulted on me seeing they delete itself.

Asked by alifzero13 5 months ago

Last reply by alifzero13 2 hours ago

in box and sent show '3609' and '2201' but no messages appear in either screen, and no new in box emails are coming from aol

I changed setting for 'unsent message' from 'alert me' to 'no'. Suddenly 'in' for ljboland@verizon.net show no read nor unread 'in box' and the Sent messages do not app… (read more)

I changed setting for 'unsent message' from 'alert me' to 'no'. Suddenly 'in' for ljboland@verizon.net show no read nor unread 'in box' and the Sent messages do not appear as tho there are none but on top ' 2201 messages' is shown.

lawrence boland ljboland@verizon.net

Asked by ljboland 3 hours ago