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Tabs crash multiple times per session

My tabs crash very often. 6+ times per session. This happens on YouTube and Amazon, and can happen with no site loaded, crashed when I went to about:crashes. This als… (read more)

My tabs crash very often. 6+ times per session. This happens on YouTube and Amazon, and can happen with no site loaded, crashed when I went to about:crashes. This also happens in Troubleshoot Mode.

My latest crash id was bp-faaceaab-e59d-4720-89f9-a60df0240813

Thanks for any help.

Asked by Jim Halvorsen 6 days ago

Last reply by dr2017 5 days ago

firefox version 128.0.3 can't play HD amazon prime videos

Hello. Recently I've noticed video quality has been reduced on amazon prime video. I get a message saying my hardware doesn't meet HDCP requirements. I've already tried … (read more)

Hello. Recently I've noticed video quality has been reduced on amazon prime video. I get a message saying my hardware doesn't meet HDCP requirements.

I've already tried playing the same video on edge, and the quality selector was fine there, full HD video.

Thank you in advance

Asked by Juan Cuello Espinosa 2 weeks ago

Last reply by YetAnotherUser 5 days ago

primary password

Firefox now asks for primary password every time it starts even if it is not needed to access a site with a saved password. Removing and resetting primary password does… (read more)

Firefox now asks for primary password every time it starts even if it is not needed to access a site with a saved password. Removing and resetting primary password does not fix the problem.

Asked by fsandy9 6 days ago

Last reply by TechHorse 5 days ago

Disable Automatic Updates In Firefox Version 125.0

For System Administrative reasons, I want to disable automatic Firefox updates. Firefox can ask me if I want to install an update, but I get to choose whether or not to … (read more)

For System Administrative reasons, I want to disable automatic Firefox updates. Firefox can ask me if I want to install an update, but I get to choose whether or not to update.

Asked by jhughey 3 months ago

Last reply by roger.noble2021 5 days ago

Security error about embedded page

I go on the https://www.medicare.gov website to look at Medicare claims. I get an email from them when there are new summary notices and I click on the link to view them… (read more)

I go on the https://www.medicare.gov website to look at Medicare claims. I get an email from them when there are new summary notices and I click on the link to view them. That brings me to the login page and after I log in I get a page that lists summary notices starting with the most recent. For each notice, there are three links you can click: download, print, and open. I've always clicked "open", which has always brought up the summary I chose, I think in a new tab or window, but I'm really not sure, it's been a while.

This time when I clicked on "open" for the first summary notice, it stayed in the same tab and under the title listing the particular notice I got the following:

" Firefox Can’t Open This Page

To protect your security, api.medicare.gov will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

Learn more… "

So I went back to the original list, right clicked "open" and clicked to open in a new tab and got the same error. As I was writing this just now I noticed that the error message says you need to open it in a new window, so I just tried that instead of a new tab, but I still got the same error message.

Interestingly, I thought I'd check clicking "download" just to make sure I could get my new notices. That opened a new tab and the notice came up!! Now I'm sitting here trying to remember if I used to click "open" or "download" and feeling like this computer drives me crazier and crazier every day I use it!

I am submitting this anyway for two reasons. First of all, if I'm confused other people are probably also confused. Secondly, I want to know if there's anything wrong on my end that I should be fixing or if this is a problem on Medicare's end. Obviously I want to let them know if it's their problem so that it can be fixed.

I just got a notice about a Firefox update but I haven't installed it yet and I haven't tried this in any other browser (I really hate using Chrome, especially for something as private as Medicare, but if that will help you please let me know and I can try it there).

One other thing that may or may not be relevant. I've had my Social Security and Medicare accounts for many years. Recently I received a notice from Social Security that they're upgrading to a more secure login system (sorry I've forgotten exactly what they call it) and said that if you're using an older account you have to create a new login with their new site and it would work across your federal government accounts. I did that but Medicare used my old login information and it worked. I don't know if that would be causing this problem, I don't think they've terminated the old system altogether just yet but I'm not sure. This probably doesn't make a difference but I thought I should mention it just in case.

Thank you for any suggestions you have about this, and please let me know if you think I should notify the medicare.gov people as well.

Joan

Asked by PurpleJ 6 days ago

Last reply by Muhammad Danish 6 days ago

My firefox across platforms has changed from English to displaying results in French.

Even though my laptop, tablet, phone and PC have the language settings set to English (GB) my Firefox across all platforms has changed from displaying English results to … (read more)

Even though my laptop, tablet, phone and PC have the language settings set to English (GB) my Firefox across all platforms has changed from displaying English results to displaying results in French. I have gone through and changed all my language settings in and outside of the browser from English (Canada), to English (GB) to no avail. It still shows up in French. and I have had an French to English translator popping up when searching in Firefox. I can't see anywhere else to change the language. Everywhere I see, it says English (GB), but still displays French headings to the searchs. Any help will be great. Thanks.

Asked by daedalus_wren0 6 days ago

Last reply by cor-el 6 days ago

Firefox 129.0 problems

Good evening, since I switched to the latest version of FireFox (129.0), I can no longer stream movies or live shows on Mycanal, only Netflix works. In addition, my Googl… (read more)

Good evening, since I switched to the latest version of FireFox (129.0), I can no longer stream movies or live shows on Mycanal, only Netflix works. In addition, my Google searches sometimes don't come up, the tab opens and nothing happens. When I receive a link by Mail and I click on it, it doesn't work. I've been using FireFox for 15 years and this is the first time I've encountered these problems (I specify that I have the Avast one antivirus), could this be the cause? Can you help me solve this problem? Thank you.

Asked by Igor 1 week ago

Last reply by James 6 days ago

release 129.0.1

release 129.0.1 is not working right. This website: https://www.sofer.co.uk/alefbet is supposed to draw the Hebrew letters to show how to write them. It was working las… (read more)

release 129.0.1 is not working right. This website: https://www.sofer.co.uk/alefbet is supposed to draw the Hebrew letters to show how to write them. It was working last night but is not working today. The page does not scroll down either. The website functions correctly in Chrome, so it is not a website issue. I'd prefer to use firefox for all my browsing rather than have to go to Chrome for this website. Thanks.

Asked by ivanpeterson 6 days ago

Last reply by cor-el 6 days ago

Video Playback on HULU

I use Firefox on my desktop PC. I have HULU on my PC. Sporting events and movies will not playback, but they do if I switch to Microsoft Edge My email is, dannybakertumbl… (read more)

I use Firefox on my desktop PC. I have HULU on my PC. Sporting events and movies will not playback, but they do if I switch to Microsoft Edge My email is, dannybakertumbleweed@outlook.com

Asked by dannybakertumbleweed 1 week ago

Last reply by James 6 days ago

Hulu streaming & video imbedded in fox news articles will not load and play. Fox version 129 installed

I updated to version 129.0 and Hulu stopped streaming and news video imbedded in news articles will no longer load. I have removed and reinstalled Firefox and cleared all… (read more)

I updated to version 129.0 and Hulu stopped streaming and news video imbedded in news articles will no longer load. I have removed and reinstalled Firefox and cleared all cache. It is affecting my desktop and laptop. Both operating systems are windows 10 64 bit. I made sure the Firefox download was 64 bit. The problem is not the websites as they will load and attempt to load content but it behaves as if it is being blocked. It is not my antivirus because I have turned is off and there is no difference.

Asked by claudelangley 1 week ago

Last reply by James 6 days ago

My business website when searched for on firefox has incorrect hours. How do I change this?

Can someone please tell me how to change the hours for my business website that comes up on a search with firefox? I have changed the hours everywhere else, my google pr… (read more)

Can someone please tell me how to change the hours for my business website that comes up on a search with firefox? I have changed the hours everywhere else, my google profile, facebook, yelp. Where is firefox getting this data and how so I change it??? my website is soluna massage (location louisivlle ky). When someone searches "soluna massage" in firefox, firefox gives data that is incorrect about my business, specifically the hours. Please help! Thank you, karen [edited phone# and email from public community forum]

Asked by solunamassage 6 days ago

Last reply by cor-el 6 days ago

Transfer tabs

I know this might not be a question you want to answer. But i want to switch to chrome. But i have a lot of tabs open. is there any way to transfer the tabs from firefox … (read more)

I know this might not be a question you want to answer. But i want to switch to chrome. But i have a lot of tabs open. is there any way to transfer the tabs from firefox to chrome. i have thought of bookmarking all the windows but that would take hours.

Main reason i want to switch is youtube, as soon i fast forward or do anything on youtube with firefox it lags but not on chrome. or is there a way to make youtube faster on firefox because i prefer fire fox

Asked by Fluxa 6 days ago

Last reply by TechHorse 6 days ago