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When the question popped up asking if I wanted to install the new Firefox software, I thought it was just some minor changes. But this is a completely new software and it's made changes that mess up other how my reports look and can be changed. I want to take it completely off of my computer. What do I need to do?

Jackie Harris

Hi there,

I'm new here so please bear with me if I've posted in the wrong place or have missed something obvious.

I running Windows 10, fully updated, on a laptop. I have been using Firefox browser now for many years, suits my needs and avoid's using Goolges Chrome. My Firefox was updated a in the last few days and it shows as up to date on Version 129.0.1 64bit.

I noticed late last night that when opening a fresh window and enter a search term in either the address bar or the Google search bar, my usual choice of search engine, I hit return and nothing happens. Any text I've input disappears totally. Not at all sure what's going on but have found that if I open a new private window Firefow will act as I'd expect without any issues.

I have two other browsers on my laptop, Edge and also Avast's own offering which both work as expected when I enter a search term. Have never experienced this before with the exception of years ago when malware protection wasn't great. It almost seems as though something is just stopping Firefox from searching anything I enter. I can use the bookmarks just fine and then everything works as usual.

Yesterday I thought that maybe following the new windows culmulative updates I was offered and apparently installed just fine, that I needed to restart which a tried and I thought it had cured the issue. Seems that it hasn't and still having the same issue.

Any idea's or thought's on what the cause of this is?

hey, After the last 2 updates, my quick filtering (ctrl+shift+K) broke. It works very slowly, it freezes the entire program. Is there any way to fix this? I work on Windows 10, regularly updated

My COX email was transferred to Yahoo a few months ago. I followed the procedure outlined by COX and changed over to Thunderbird as I had used before. Everything worked great until the morning of August 18. I cannot receive or send email. I have tried contacting Yahoo who will not help me unless I subscribe to their Premium Technology package. I would really like to talk with someone from Thunderbird but have not found any help. HELP I cannot receive or send email

I’ve tried everything but I cannot find the setting that makes it so I get logged out of any website when closing the app. It is usually tumblr or YouTube that logs me out! And only on my phone, not my computer!

I only got Firefox a month or so ago and so far I love it, but this bug started happening a few ways ago and I have no idea why it started!

Please help me it is driving me crazy. I’d love to pull up the YouTube on the Firefox browser and be logged in like usual instead of having to click and enter my password again!

How do I get AOL Webmail working for default mailto again?

I used to have the AOL mail site as Firefox's default mail. Somehow when I opened up Thunderbird recently for something, it up and decided that it had to be my default for mail links in Firefox, too, I guess? Maybe something changed with a system update a while back, I'm not sure. In case Thunderbird really did decide to take over, and will do it again next time I open it, what's the setting in that to get it to stop doing that? What did I put wrong in there?

At any rate, I haven't liked the change.

I don't seem to be able to pick AOL from the Applications options in Firefox's settings, and when I pick to "use other", I get a dialog that'll only allow me to pick an application file, and won't allow putting in the URL for AOL Mail. I did not use a helper app before, and the extension I tried from the Firefox Add-ons site doesn't work right. It opens the AOL page, but doesn't even open a new mail compose page, let alone fill the email address I clicked on as it ought to.

I'm guessing this will take editing something in about:config, but I don't know what to put in there. What's the fix?

Hello everyone,

Everytime I restart my PC (Win 11) Firefox updates, even when there's no updates to install. At the same time It loses all personalization on menus and browser preferences. It retains extensions, bookmarks and passwords, but the rest is always gone. I reinstalled, refreshed, deleted everything and everytime I try to reinstall, it happens ALL over again. Can anyone help me?

I have set the retention policy on my Thunderbird account for 30 days both in the setting for the inbox and the All Mail inbox and I have used the same setting for my account however it only works on the inbox and I have 1745 message in the All Mail folder which intermittently deletes the older messages and then restores them.

Am I doing something wrong?

I have 10 email accounts in my Thunderbird 115.12.2 (64-bit) and I am using Microsoft Windows 10 Pro and all my sent, draft, archives and templates are going into a different folder. I want them to go into the folder from which the email was sent but they are all going into the email tinakeeling@att.net.

I have changed it to reflect the correct folder but then a few days later and every time I restart Thunderbird the program changes the folders back to tinakeeling@att.net

I have even unchecked the box "place a copy in" and when Thunderbird is restarted it reverts back.

What can I do to fix this issue?

See attached picture of what I am talking about

I updated Firefox the other day and now I have to use the sidebar to get to my bookmarks. I want my bookmarks back at the top of the page where they're easy to see and get to. Yes, "Always show" is checked for the bookmarks toolbar under View.

The "previous page" functionality was fixed with the last update (8/??/24); but a new bug has presented.

If I had a tab with the homepage, if I leave that tab and return to it, the home page with its 16 shortcuts is gone, and all that appears is a blank, grey page-- and nothing is clickable on that blank page. So I have to delete the non-functioning home-page and create a new one.

There was no option to classify this post as a bug report.

I'm trying to install Thunderbird on my new PC as I can no longer use Outlook (thanks Microsoft). I use Spectrum for my email (rbaldwin2@woh.rr.com), and I'm not able to get Thunderbird to work. I think I'm not getting the settings correct, so need help. I can be reached at my email address, or preferably from a live person at 937-416-9479. Thank you - Bob Baldwin

It seems that Thunderbird has set a checkmark for the new feature Attach VCF to the messages I send. But I think that programs should never change my settings without explicitly telling me. It is now unticked.

My firefox frequently, several times a week, locks it configuration information and that of the add ins. One of the symptoms of this is a number of sites will not let me enter passwords. I also use "Update Scanner" add-in and when the sites that I am monitoring do not show up in the sidebar, I know that it has happened again.

The only way that I have found to fix it, other than a clean install after deleting all vestiges of of it on the computer and registry etc. Is to Enter Troubleshoot Mode and then use the options to Refresh, and Refresh again. I then have to configure everything else from the settings page and the configure toolbar.

I have started up in troubleshoot mode, removed all addins, done clean installs, Yet I still have the problem. I am sure that the problem something with my computer setup. As I have other machines that do not have this problem.

I would like to get some guidance of ways to figure this out.

I'm on android 10 on a Galaxy note 9, and whenever I try to use the payment Autofill feature, it fails. The information from the card is simply not added to the form fields.

It doesn't matter what site is used, nor which card. I have verified that the card information is correctly saved by re-entering both cards. I've tested on multiple sites.

Firefox 129.0 (Build #2016035991), hg-2d113ed75bf0+ GV: 129.0-20240801122119 AS: 129.0