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Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird process, restart your device, or use a different profile.

when clicking an email link this is shown "Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird proce… (read more)

when clicking an email link this is shown

"Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird process, restart your device, or use a different profile."

How do I make Thunderbird instead open a new email?

This is on Fedora

Asked by johannes 4 months ago

Answered by johannes 4 months ago

  • Solved

Logging in with second Gmail in TB

When attempting to add a second email address to Thunderbird, I get the same error message every time. I have tried updating TB and restarting my computer, here are the s… (read more)

When attempting to add a second email address to Thunderbird, I get the same error message every time. I have tried updating TB and restarting my computer, here are the steps I follow, please let me know if I should include any diagnostic logs/how to get them as well.

Please note that I already have an account set up that actively works, both sending and receiving gmail. Settings > Account Settings > Account Actions > Add Mail Account Enter my full name, and email address, but leave the password field blank according to other advice on this forum, although I have also tried with entering the address. Press Continue, receive the "Configuration found in Mozilla ISP database." message. Select IMAP > Done. See a google sign in page, with my email already filled in. Select Next. Then I get a Google 400 error page, reading: "400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know." If I close that popup window, there is now a message in Thunderbird saying "Unable to log in at server. Probably wrong configuration, username or password."

Images with more details are attached below, note that this issue persists after both an update and a restart. Please ask any questions that can help you help me. Thanks in advance.

Asked by Arial 1 week ago

Answered by Arial 1 week ago

  • Solved

IFRAME is not displayed

Dear friends, I have Firefox Browser 127.0 (64-bit) installed. IFRAME is not displayed on some websites. Example: https://www.rollerfreunde-untermain.de/gaeste.htm Att… (read more)

Dear friends,

I have Firefox Browser 127.0 (64-bit) installed. IFRAME is not displayed on some websites.

Example: https://www.rollerfreunde-untermain.de/gaeste.htm

Attached you will find a screen shot.

Can anyone say why this is the case?

Kind regards Uwe

Asked by haller-mtl 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

FIREFOX STOPPED WORKING

Firefox on Windows 10 desk top suddenly stopped working with error message XUL Runner Error. platform version 127.0.1 not compatible with Min version >= 127.0 Max ve… (read more)

Firefox on Windows 10 desk top suddenly stopped working with error message

XUL Runner Error. platform version 127.0.1 not compatible with Min version >= 127.0 Max version <=127.0

N.B. This is another machine - not this lap top

Please advise

Asked by tt1868tda 1 week ago

Answered by tt1868tda 1 week ago

  • Solved

email

I had to reinstall the program, I can now receive emails, but I can't send them, my ISP support indicates that I need to have the "requires server authorization" option a… (read more)

I had to reinstall the program, I can now receive emails, but I can't send them, my ISP support indicates that I need to have the "requires server authorization" option active, I can't see that option (Google translator)

Asked by FranXiscopt 1 week ago

Answered by FranXiscopt 1 week ago

  • Solved

Blocker: Mozilla Firefox causes rows overlapping

Dear Support Team, After updating to last Mozilla Firefox version (126.0.1) all my ngx-datatable tables are overlapping all rows over the first one even if the entire he… (read more)

Dear Support Team,

After updating to last Mozilla Firefox version (126.0.1) all my ngx-datatable tables are overlapping all rows over the first one even if the entire height of the table is correct calculated.

This is a blocking point. I need assistance urgently.

Asked by Stefan Curiban 3 weeks ago

Answered by jscher2000 - Support Volunteer 3 weeks ago

  • Solved

att.net email stopped working yesterday around 4:30 PM EDT

I just spent an hour on the phone with att and they say the problem is not theirs since I can access my account via the web interface. Thunderbird keeps giving me this m… (read more)

I just spent an hour on the phone with att and they say the problem is not theirs since I can access my account via the web interface.

Thunderbird keeps giving me this message when trying to access my email (Yahoo/AT&T). I have two email addresses with them and they both respond the same as below.

Error with account MyPrimaryBellsouthAccount Sending of password for user jarinker@bellsouth.net did not succeed. Mail server inbound.att.net responded: [SYS/TEMP] Server error - Please try again later.

I takes about 5 minutes to return this error on start up on when I use PF5 to manually check the mail.

My wife also has a bellsouth account she accesses via Thunderbird and it works fine on her laptop. So, I kind of think that rules out a home network issue.

I have some feeling that something somewhere has become corrupted in Thunderbird, but I am not sure what.

Asked by JustMe 1 week ago

Answered by JustMe 1 week ago

  • Solved

Failed to check for updates - Thunderbird 115.11.2 (64bit)

When going from Help on menu to check for updates receive the error message - Failed to check for updates. Running on Windows 10 with NAV - problem is recent in origin … (read more)

When going from Help on menu to check for updates receive the error message - Failed to check for updates.

Running on Windows 10 with NAV - problem is recent in origin but I can't be exact as it's not my regular PC.

So far I've manually updated Thunderbird from 115.11.1 to 115.11.2 (64bit)by downloading from Mozilla website, rebooted from cold several times, and applied the fix from Norton:" https://community.norton.com/en/forums/auto-update-norton-360-v2449067835-now-causes-security-exception-thunderbird " in case it was related. It appears to be unrelated because on my regular PC the NAV update occurred necessitating the fix to the security exception error but don't have the checking for updates error.

thanks

Asked by mike741 3 weeks ago

Answered by mike741 1 week ago

  • Solved

live not working yt

Hi, I can't watch live stream on youtube. I see only black screen on loading circkle. Ads working fine but after them i see what i said before. When live is over then i … (read more)

Hi,

I can't watch live stream on youtube. I see only black screen on loading circkle. Ads working fine but after them i see what i said before. When live is over then i can normally watch it. I can watch twitch normally. There is problem olny on yt. best chris

Asked by bigi162 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Solved

Having Firefox open reduces all download speeds, upload unaffected

I have the strangest problem. If Firefox is closed and I do a speedtest in another browser, download a file, or do other internet activity I'm getting about 200-250Mbps … (read more)

I have the strangest problem. If Firefox is closed and I do a speedtest in another browser, download a file, or do other internet activity I'm getting about 200-250Mbps d/l and 100Mbps upload. As soon as I open Firefox, whether I load a page or not, the upload speed stays the same, however the download speed drops to about 25-50 Mbps. This only happens on one PC, the upload isn't affected, and resolves itself as soon as Firefox is closed. Here's what I have done without any change in this behaviour;

  • Rebooted
  • ipconfig /release /renew /flushdns
  • Removed and reinstalled the network adapter
  • Enabled, disabled windows auto tuning and tested (slower disabled)
  • Updated Windows
  • Refreshed Firefox
  • Uninstalled Firefox, deleted remaining folders from Appdata (Local, Low, Roaming) as well as the program file directories and "Mozilla" registry entries. Restarted and reinstalled. Issue immediately resumed when Firefox was open.

Also when connected to a VPN Firefox download speed increases to about 60Mbps and is consistent across other software. If I split tunnel another browser outside the VPN, it is still stuck at 60Mbps. If I close Firefox the speed increases.

This makes absolutely no sense to me, so I'm hoping someone can shed some light on this - but it does seem to be something Firefox is doing.

Thanks for any help anyone can provide.

Asked by Jay 2 weeks ago

Answered by Jay 1 week ago

  • Solved

Error 1001 - DNS resolution error

Hello! I get this error often when I try to access various websites. This doesn't happen when I use Opera, so I assume the problem is not with the websites. My OS: Wind… (read more)

Hello!

I get this error often when I try to access various websites. This doesn't happen when I use Opera, so I assume the problem is not with the websites.

My OS: Windows 10. My Firefox version: 127.0 (64-bit).

Asked by vopil15234 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Solved

smtp wrong credentials does not abort when cancel, but hang 30s or so

v115.10.1 I made a mistake setting SMTP credentials, wrong protocol, and it just stays on Sending dialog. So I abort when I realize I made a mistake and come back to mail… (read more)

v115.10.1 I made a mistake setting SMTP credentials, wrong protocol, and it just stays on Sending dialog. So I abort when I realize I made a mistake and come back to mail I was to send. - but 30-60s after I aborted comes an error message saying it timed out

So the cancel button does not really cancel the send attempt, it seems.

Not sure where to report bugs, so do it here. Thanks.

Asked by gog756 1 week ago

Answered by david 1 week ago

  • Solved

Oh no! Help with Thunderbird on Mac

So I just changed hosting companies and now I can't access ANY of my emails in Thunderbird to change my incoming and outgoing server settings because the failed login mes… (read more)

So I just changed hosting companies and now I can't access ANY of my emails in Thunderbird to change my incoming and outgoing server settings because the failed login messages keep coming up so fast I can't get past them. I can't be the only one who's ever had this happen. Is there a workaround?

Asked by Dawn 1 week ago

Answered by david 1 week ago

  • Solved

Changing server settings on account wants to restart as soon I leave first field

v115.10.1 32-bit Changed isp and email completely, and wanted to change both server name and user name. But editing server name and leaving that field I get a popup wanti… (read more)

v115.10.1 32-bit Changed isp and email completely, and wanted to change both server name and user name. But editing server name and leaving that field I get a popup wanting to restart - problem is I need to change user name as well or no go

So it starts to try and login but fails of course, since user name need to change too.

This really need another approach, maybe not so automatic.

Changing focus from first field to next one should not execute restart. - just when leaving second field if any of first and second is changed

So going through all accounts and failed logins etc all the way is cumbersome. - dual restarts every account

Not sure where to put bug reports like this. Thanks.

Asked by gog756 1 week ago

Answered by christ1 1 week ago

  • Solved

Firefox loads occasionally very slowly - sometimes about 30+ seconds.

I like Firefox and am using it for years, but I cannot accept lengthy loading time. I have a fast and stable internet so this is not the problem. Please let me know what … (read more)

I like Firefox and am using it for years, but I cannot accept lengthy loading time. I have a fast and stable internet so this is not the problem. Please let me know what the problem is and how to fix it.

Asked by Mike 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

Youtube slow only on firefox

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handle… (read more)

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handled 1080p easily there, I have cleared the cash and made sure my Firefox and Windows are up to date and still the issue persists.

this only seams to occur on YouTube as amazon prime and speed test works without issues

Asked by nadum8 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

Firefox on Linux does not allow entries in forms that are called up in IFRAME.

Dear friends, Firefox on Linux does not allow entries in forms that are called up in IFRAME. It works perfectly on Android. Does anyone know why this is the case? Uwe … (read more)

Dear friends,

Firefox on Linux does not allow entries in forms that are called up in IFRAME. It works perfectly on Android.

Does anyone know why this is the case? Uwe

Firefox 127.0 (64-Bit)

Asked by haller-mtl 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Solved

Firefox failed to reopen all the pages & tabs from previous sessions after crash, task manager says Firefox(19)

Today for the first time after the latest update 127.0 (64-bit), my many firefox pages and tabs crashed and closed and a pop up to send crash report. So I have fired up … (read more)

Today for the first time after the latest update 127.0 (64-bit), my many firefox pages and tabs crashed and closed and a pop up to send crash report.

So I have fired up firefox again to find only a single page opens up, I have lost probably 16+ pages with multiple tabs on each, been like that for months, I have 32GB memory so there is normally no issues or slowness. However after the crash, even though only a single firefox page is open, windows task manager shows Firefox (20) and if I expand the task, I can see each firefox is taking lots of memory.

So it looks like the old session pages/tabs are still there somewhere but not accessible, I would like to get them back if possible. I went through reseting it to default, disabling the add ons etc but nothing has worked.

Asked by Sean Stevens 2 weeks ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Thunderbird 115.11 gets seriously slow

Thunderbird 115.11.etc has become seriously slow when deleting or moving emails - the first one goes quickly but then it all slows down for the second and subsequent emai… (read more)

Thunderbird 115.11.etc has become seriously slow when deleting or moving emails - the first one goes quickly but then it all slows down for the second and subsequent emails. I have found that this is a Virus checker issue - I use Microsoft's own defender software on Windows 11 - and have now eliminated the problem by making an exception in the virus software to the TB profile folder. My question is: how safe is this - I don't want to allow virus attacks in email but at the same time I don't want the slow software! What do you suggest? Thank you

Asked by sthoselitz 1 week ago

Answered by christ1 1 week ago

  • Solved

three.js inconsistently runs slowly

I am trying to access websites that use three.js. When I initially start, the website runs too slowly to be usable, but if I tab out for some time and then tab back in, t… (read more)

I am trying to access websites that use three.js. When I initially start, the website runs too slowly to be usable, but if I tab out for some time and then tab back in, the website runs at normal speed for a bit before slowing down again. I cannot find any solutions to this problem nor anyone else who had the same problem as me.

OS: Windows 11 Home 23H2 (22635.3720) Firefox Version: 126.0.1 GPU: GIGABYTE NVIDIA RTX 4060 Ti 8GB GPU Drivers: Game Ready 555.99

Asked by Puzzle League central (90919293) 2 weeks ago

Answered by Puzzle League central (90919293) 1 week ago