Thunderbird 128.1.0esr only work in troubleshoot mode

I migrated to a new computer with Windows 11 and to the latest TB nebula. I copied the profile folders to the new system and it imported 20 years of email correctly. BU… (read more)

I migrated to a new computer with Windows 11 and to the latest TB nebula. I copied the profile folders to the new system and it imported 20 years of email correctly. BUT every connections seems to hang and eventually times out. It almost looks like TB blocked by a firewall. Even checking for updates eventually times out. HOWEVER everything works fine in troubleshooting mode.

I have no add-ons installed. I have no VPNs or additional firewalls. Disabling Windows firewall entirely doesn't change anything. I tried "Make the changes and restart" with no success. I added thunderbird.exe to the exceptions to the windows firewall and even added a rule. I tried uninstalling and reinstalling.

Is there any setting related to the connection that would be different in troubleshoot mode? Apparently nobody has ever experienced this problem, I feel like I'm going insane.

Asked by Paolo 7 hours ago

How do I turn off the spam filter that sends all the emails I get from the New York Times?

Everything I get from the NYTimes goes straight to my spam folder, which is not the case with Google Chrome. I've had a GEEK Squad tech try to fix the problem, but he cou… (read more)

Everything I get from the NYTimes goes straight to my spam folder, which is not the case with Google Chrome. I've had a GEEK Squad tech try to fix the problem, but he couldn't. Is there any way I can solve this longstanding problem? (I get lots of emails from the NYTimes because I participate in their comment threads, where I check the box to be alerted when someone responds to my comment, but that all goes into my spa folder. It's frustrating!)

Asked by Jimuncy 7 hours ago

Thunder Bird demand a pass word , been a user for years ?

pedro@highway1.com.au was with zetta net till last year when they canceled my account out of the blue , no warning , WAS PAIDED UP ? AS WELL ? See zetta has … (read more)

pedro@highway1.com.au was with zetta net till last year when they canceled my account out of the blue , no warning , WAS PAIDED UP ? AS WELL ? See zetta has changed its name now to zettagrid ? Now thunder demands a new pass word to load new e-mails , the old pass word does not work any more ? Now have my internet with Optus as zetta would not talk to me from October 2023

Your`s Sincerely ,

Peter HANSEN

p s love thunder bird it has been great .

Asked by Peter HANSEN 7 hours ago

Why are emails I've deleted or sorted returning to my inbox?

I have multiple email accounts configured in Thunderbird, all of them are IMAP and hosted through Google/gmail. Occasionally emails that I delete or move to folders will… (read more)

I have multiple email accounts configured in Thunderbird, all of them are IMAP and hosted through Google/gmail.

Occasionally emails that I delete or move to folders will return to my inbox. This happens very irregularly. Sometimes it happens daily, sometimes it can go many days without an occurrence.

If emails are sorted within the gmail browser interface, the problem never happens.

I've tried a complete deletion of Thunderbird and all app data, and resetting all email accounts but the problem persists.

Thanks in advance!

Asked by Brett Haugen 10 hours ago

Last reply by Brett Haugen 7 hours ago

Spam filter problem

I am getting numerous emails that I can't seem to filter. they end in .best I set up a filter the same way I did for .be etc. They slip right through. Any ideas? … (read more)

I am getting numerous emails that I can't seem to filter. they end in .best I set up a filter the same way I did for .be etc. They slip right through. Any ideas?

Asked by wispark 7 hours ago

Icons look funny on Chess.com, but only when I use Firefox

Icons look funny when I am on Chess.com If I use Microsoft edge on this same PC the site looks fine. But when I log in with Firefox the Chess.com website Icons look lik… (read more)

Icons look funny when I am on Chess.com If I use Microsoft edge on this same PC the site looks fine. But when I log in with Firefox the Chess.com website Icons look like symbols. This is some kind of extension issue? Look at the upper right corner of the screen shot I have attached. Thank you, HELP!

Asked by Mr Jim1973 7 hours ago

Last reply by Mr Jim1973 7 hours ago

Message filters by 'from' failing on specific entries

Running Thunderbird 128.0.1esr I use "Manage Message Filters" on Inbox, with "Getting new Mail" and "Manually Run" options checked. One of the filters was to move any… (read more)

Running Thunderbird 128.0.1esr

I use "Manage Message Filters" on Inbox, with "Getting new Mail" and "Manually Run" options checked.

One of the filters was to move anything with 'From' 'Contains' 'Amazon.com' or 'Audible.com' to a special folder. About 1 or 2 months ago, this quit working. Other filters continue to work. (I have 9 filters groups). Some using 'from contains' others using different criteria.

Another filter I have is 'From' Contains 'facebook.com' which worked fine, moving to a social media folder. it worked fine until I added 'linkedin.com'. Now that filter fails for both facebook.com and the new linkedin.com.

I redid the Amazon filter and it still fails.

The rest of my filters are still working as designed.

Any idea on what's going on here, or what I can do?

Asked by rwg26 7 hours ago

My emails on my Apple iPhone.

2024 08 20 Dear Sir, When it was necessary to change from Heart Internet to Thunderbird your representative guided me through setting up my email account on my laptop. … (read more)

2024 08 20

Dear Sir,

When it was necessary to change from Heart Internet to Thunderbird your representative guided me through setting up my email account on my laptop.

I would like to access my emails on my cellphone, as I did before, but require assistance in setting up that facility on my cellphone.

Please send me the details to enable, "an amateur", to load my emails onto my Apple iPhone.

Yours faithfully,

Malcolm G. Miller.

[edited email and phone# from community support forum]

Asked by Malcolm G. Miller 12 hours ago

Calendars in Thunderbird Disconnected

I follow 9 different Google calendars. 7 are linked to my personal Gmail account and 2 to a work account. Today the 7 linked to my account were unlinked. https://asset… (read more)

I follow 9 different Google calendars. 7 are linked to my personal Gmail account and 2 to a work account.

Today the 7 linked to my account were unlinked.

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-08-20-13-12-41-bb3041.png

My Gmail password probably has changed, but TB reads emails from the account. I have tried:

  • Bulleted list itemClicking Enable next to the account.
  • Bulleted list itemClicking the three dots to the right of Enable, selecting Properties, and checking the Enable box.
  • Bulleted list itemTrying to create a new calendar in the account, hoping it would see all the old ones.

None of these worked. Any suggestions would be appreciated.

Asked by Toolworker 8 hours ago

No internet connection

Gmail inform there is no internet connection. Amount of cookies is only 20 MB and cache is 80 MB. I have to enter my registration to the websites I visit quite often! I'm… (read more)

Gmail inform there is no internet connection. Amount of cookies is only 20 MB and cache is 80 MB. I have to enter my registration to the websites I visit quite often! I'm a Firefox user for over 20 years but planning to quit very soon.

Asked by Paulo Leme 8 hours ago

Problem accessing the secondary search engines under V129.0.

Running macOS 14.6.1 with Firefox V129.0.2. Since I upgraded Firefox either to 129.0 or 129.0.1 (I didn't notice the issue immediately), it seems I can't access anymore … (read more)

Running macOS 14.6.1 with Firefox V129.0.2.

Since I upgraded Firefox either to 129.0 or 129.0.1 (I didn't notice the issue immediately), it seems I can't access anymore any of the secondary search engines that appear when you click on the search windows. The default search engine is DuckDuckGo and, if I wish to ask it something, it is still correctly answers. However, if I want to ask to one of the secondary search engines (for example, Google, or the French or English Wikipedia), clicking on the icon of this engine doesn't produce any result anymore.

Please note that I also upgraded from macOS Sonoma 14.5 to 14.6.1 at approximately the same time I upgraded Firefox to 129.0.1. No idea if this has any bearing on the issue.

Is this a known issue? And, if not, has anybody any idea on how to troubleshoot it?

Thanks for any help, Denis Maillard.

Asked by tb6v9pvydy 8 hours ago

Unable to use Sync to move to to a new laptop

I'm moving from an older laptop to a newer one. In the past, I used Sync to transfer bookmarks and other data from an older to a newer system. This time, however, Sync … (read more)

I'm moving from an older laptop to a newer one. In the past, I used Sync to transfer bookmarks and other data from an older to a newer system. This time, however, Sync does not appear in the Settings pages. I found "Switching to a New Device" in the Help menu. It engages "Backup Assistant" to collect the data to be transferred (I assume). It first wants me to log in with my Mozilla account. If I enter my account identifier and click "Continue" I receive a "Waiting" graphic that never ends. If I pre-log in to my Mozilla account before engaging Back Assistant, it doesn't make a difference, it still waits forever.

Asked by eigenvector 8 hours ago

When are touchscreen gesture navigations going to be supported?

In Chromium you can go a page backward or forward by swiping one finger to the left or right. This works really well. I have been missing this feature in Firefox for year… (read more)

In Chromium you can go a page backward or forward by swiping one finger to the left or right. This works really well. I have been missing this feature in Firefox for years now. Without it navigation in the browser is tedious on Linux tablets or phones.

Is something similar ever going to be implemented?

Asked by jan.claussen10 5 months ago

Last reply by jan.claussen10 9 hours ago

My sites show up in micro type and runs off the page

I have tried everything but my sites show up in microfonts and run off the page, examples are Amazon and Mailchimp. I then have to enlarge it and end up scrolling to the … (read more)

I have tried everything but my sites show up in microfonts and run off the page, examples are Amazon and Mailchimp. I then have to enlarge it and end up scrolling to the right to try and see the whole page. I went to the settings and changed fonts & font sizes but the problem remains. It drives me crazy and it is also time consuming. What am I not doing right or how can I resolve this?

Asked by wenda1 9 hours ago

Failure to log in to certain sites

I am trying to log in to my Wise account. The site loads and I have filled in my email and password but when I click on the Log in button nothing happens. On Microsoft Ed… (read more)

I am trying to log in to my Wise account. The site loads and I have filled in my email and password but when I click on the Log in button nothing happens. On Microsoft Edge it works perfectly. I have had this problem on other sites recently. Roger

Asked by ferrand24 12 hours ago

Last reply by ferrand24 9 hours ago