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I just tried to open Firefox and got the message "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem". DO NOT redirect to this link

https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional?as=u&utm_source=inproduct&redirectslug=The+bookmarks+and+history+system+will+not+be+functional&redirectlocale=en-US

It is useless. I tried to restore 3953 items from a previous back up and received the message "Unable to process the backup file".

I am not interested in hearing how to prevent this problem in the future, because obviously creating backups do not work.

How do I check to see if the problem was caused by security software, even though I have not added anything?

I am using Firefox 129.0.1 on a Windows 11 laptop and the three dots do not appear on the shortcut tiles when I hover over any of them. I have checked online documentation and it still describes using the three dots to add, edit or remove a tile. Am I missing something? Help would be most appreciated.

Thank You...Mike Dilio

t's been a nightmare. My Firefox keeps crashing, and it's driving me crazy! I can be in the middle of something important, like researching for a project or catching up on my https://dpforboys.com/ favorite shows, and suddenly, bam, it's closed. No error message, just gone.

I've tried everything I can think of:

Reinstalled Firefox multiple times Cleared cache and cookies Disabled extensions one by one Updated my graphics drivers Checked for malware Nothing seems to work. It's like Firefox has a mind of its own, and it's determined to make my life difficult. I'm starting to think it's a hardware issue, but I'm not sure.

I need help! Any suggestions would be greatly appreciated.

Hi there,

I'm new here so please bear with me if I've posted in the wrong place or have missed something obvious.

I running Windows 10, fully updated, on a laptop. I have been using Firefox browser now for many years, suits my needs and avoid's using Goolges Chrome. My Firefox was updated a in the last few days and it shows as up to date on Version 129.0.1 64bit.

I noticed late last night that when opening a fresh window and enter a search term in either the address bar or the Google search bar, my usual choice of search engine, I hit return and nothing happens. Any text I've input disappears totally. Not at all sure what's going on but have found that if I open a new private window Firefow will act as I'd expect without any issues.

I have two other browsers on my laptop, Edge and also Avast's own offering which both work as expected when I enter a search term. Have never experienced this before with the exception of years ago when malware protection wasn't great. It almost seems as though something is just stopping Firefox from searching anything I enter. I can use the bookmarks just fine and then everything works as usual.

Yesterday I thought that maybe following the new windows culmulative updates I was offered and apparently installed just fine, that I needed to restart which a tried and I thought it had cured the issue. Seems that it hasn't and still having the same issue.

Any idea's or thought's on what the cause of this is?

I'm using Firefox 129.01 (64-bit), trying to log in to my Tufts Health Plan account, and get a security warning (screen shot attached). Customer Service at Tufts Health Plan tells me that I should use Chrome.

Should I ignore the Warning and proceed?

I want to use a fingerprint reader for login.gov and id.me but do not seem to be able to get my just added fingerprint reader to be usable by Firefox (129). It identifies in hardware as a CS9711Fingprint. Anyone have any input about this?

We use ESR due to its stability and long term security updates, and we use Duo as our SSO/IDP.

We have Duo set to deny login when the browser is more than 6 mo out of date, but due to the way FF reports only the main version number via the user agent Duo is unable to determine that FF ESR is actually up to date and thinks that it's too old and my users are being denied login or getting an erroneous message about needing to update their browser.

Is there a way to set FF to report it's whole version to Duo? We would prefer not to have to "outlaw" FF in our prod environment if at all possible.

In Australia, a lot of organisations are forcing native languages upon us. How can I block these words? I do not want to block the website....just the words in Native Languages.

When I try to open Firefox to download , it keeps sending me to page having a problem downloading when I try to Open in App Store. Going around in circles, help. Thanks

I work heavily in a site called Xactanalysis for work. This is a product by Xactware that is used for tracking, reporting and uploading estimates for insurance claims. They have released a reporting tool recently within Xactanalysis, and the issue is I cannot use with Firefox browser. This works with Chrome, however I would prefer to use Firefox.

I have entered the website address in the exceptions page, but still won't work. When asking Xactware for assistance they said manage the exceptions and it should work. This still doesn't seem to work, so I am curious if there is anything else I can do?

Since your last Firefox update I have no longer been able to access the Canon UK website. www.canon.co.uk returns the website menu but within a second it greys out and becomes unusable. The same happens when I try to access any other Canon UK address. I'm running Win 10 on my PC and Win 11 on my Laptop. Both display the same problem. If I try to access the same sites via MS Edge I have no problems nor do I have problems accessing other sites on Firefox. I like using Firefox but do not wish to have two browsers open at the same time. Maybe I should change to Edge.....? Please help - Laurie Wright

I updated my password but now when I go to sign in (since an updated password signs out on all accounts) it won't stay signed in ever on my laptop. I input the password, then the email confirmation, then the authentication, and it says I'm signed in but when I go to my account is disconnected again. I've tried many times. I've also cleared the cookies and cache. Any advice?

I have a D-link 4G Router whose IP Address is 192.168.1.1 Its does not support https, only http.

I am unable to configure it using Firefox, I have to use Chrome. Firefox prevents me connecting to it because (a) It does not support https and, if I get round this issue (b) Firefox reports that the Router's security certificate is out of date

I can never get round (b), there are no options to override Security Certificate is out of date.

I can override the same issue if I use Chrome (but I would prefer to use Firefox)

It seems a bit over-authoritarian to me, to prevent me from logging into and configuring my own Router !!!! I believe Firefox should always provide a mechanism for the user to override these security issues.

I frequently want to include up to date Facebook content on a web page. For example For this I include the following for site https://claybusters.net/

<!DOCTYPE html>
<html lang="en">
  <head>
    <meta charset="UTF-8">
    <title>Home</title>
    <meta name="generator" content="Serif WebPlus X8 (16,0,4,32)">
    <meta name="viewport" content="width=960">
    <link rel="stylesheet" type="text/css" href="wpscripts/wpstyles.css">
  </head>
  <body style="height:1000px;background:#ffffff;">
    <div id="divMain" style="background:transparent;margin-left:auto;margin-right:auto;position:relative;width:960px;height:1000px;">
      <img alt="" src="wpimages/wpf149b297_06.png" style="position:absolute;left:16px;top:21px;width:409px;height:258px;">
      <div style="position:absolute;left:16px;top:279px;width:409px;height:537px;">
         <iframe src="https://www.facebook.com/plugins/likebox.php?href=https://www.facebook.com/claybusters&amp;width=357&amp;height=9
00&amp;header=false&amp;colorscheme=light&amp;show_border=true&amp;show_faces=false&amp;stream=true" class="OBJ-1" style="position:absolute;left:15px;top:0px;width:357px;height:400px;"></iframe>
      </div>
    </div>
  </body>
</html>

As per the screen dumps it works fine in Google Chrome but is blank in Firefox

Any Suggestions?

Regards, Alan Dansey alan@awdansey.co.uk 01767 310163

I have had it up to here with Firefox. I am madder than a hornet. Currently, I am unable to access my Outlook email and DirecTV in my Firefox browser, though I can in other browsers I have. Sometimes, I can't even sign into Ebay.

The DirecTV problem goes back at least 4 years to a different PC, so I have had this same problem on two PCs, therefore it can't be my PC. Besides, why can I access DirecTV on my Norton private browser and not on Firefox? I get the following error window:

    An error occurred while processing your request.

    Reference #219.b2173e17.1724008787.36e807

    https://errors.edgesuite.net/219.b2173e17.1724008787.36e807

The differing Outlook problem has popped intermittently over the past few months, but has happened more often lately. In that problem, the sign-on button is not activated.

Similar with the Ebay sign-on problem, except Ebay thinks I'm a bot and won't let me go any further than that perplexing error message.

I'm in the process of gravitating to the Norton private browser. I've already got all my bookmarks moved to that browser. At least Norton works for these three websites.

To put it bluntly, I think Firefox is a big stinking pile of horse manure. Firefox makes it EXTREMELY difficult to find out solutions. I believe Firefox actually WANTS it to be difficult to use. Why else would it be so hard to find out things? For example, instructions tell me to do something in some menu or click on some button, but the menu selections or buttons usually aren't there. I go round and round through the same blankety-blank webpages. I feel like a June bug constantly circling round a light. Even wanting to simply restore Firefox to original settings requires pulling eye teeth.

It took me over an hour to finally restore Firefox settings yesterday, which fixed things for THAT DAY ONLY. Today, the same problems cropped back up again.

I've had it. Unless I'm given some solution THAT ACTUALLY CONTINUES TO WORK, I am quitting Firefox.

Have a good day. I sure as hell haven't.

The website https://www.thehindu.com/myaccount/ does not open up in Firefox (129.0.1). But it duly opens up in Edge. I cleared the cache in Firefox and tried number of times. But the page expected to open a login page, so I even added pop-up exception for the web site. But it still does not open in Firefox. Opening the site in Edge was a cakewalk without clearing cache or adding a pop-up exception.

I had a Firefox update I believe last Friday 16th August. This resulted in a disastrous event whereby an error message displayed: error message 129. I finally managed to open a version of Firefox but I had lost all my bookmarks and open tabs. I also had to sign in to all existing websites which I had previously automatically had access to. The strange thing was that the version of Firefox that I had opened was from 2022 sometime because of the data that appeared. I am totally devastated by the loss of my bookmarks. :( What can you do to help?

Something out of the ordinary occurred the other day when my copy of Firefox no longer was able to connect to the internet. A bit of searching revealed that my Mac system no longer compatible with Firefox 115.4

The Mozilla website clearly showed that older Mac systems, such as 10.12 10.13 and 10.14 were no longer able to work with the latest Firefox update and to download Firefox 115 ESR version.

After starting it up the newer version just showed a brand new version without any of my often used bookmarks, extensions, history etc.

I believe it’s possible to return all those often used elements to my everyday browser experience but just how, befuddles me! Perhaps there is a website detailing this information?