Thunderbird on windows freezes frequently after a few delete messages

Thunder bird on windows (115.10.1) freezes with a not responding message when a few delete messages are made. Earlier it used to scroll to some random location on the scr… (read more)

Thunder bird on windows (115.10.1) freezes with a not responding message when a few delete messages are made. Earlier it used to scroll to some random location on the screen. now it freezes for a long while. Is this a bug to be fixed or something wrong at my end?

thanks Raman

Asked by SOH4463048 4 minutes ago

how to fix broken image links from saving a gmail related webpage with copied urls and images attached to them that i put in email to send to my self, and opened in a new tab and saved on firefox of webpage complete

Basically i was on instagram and i couldnt save the webpage of the suggestion profiles on someones profile so i decided instead to copy each of the suggestion profiles an… (read more)

Basically i was on instagram and i couldnt save the webpage of the suggestion profiles on someones profile so i decided instead to copy each of the suggestion profiles and paste them into gmail where i sent the email to my self, opened it in a new tab and saved the webpage as an htm file but now the image links attached to the urls and the plain text are broken making it impossible to view the images tide to each url any help of how to fix the broken images would be much help

Asked by hototterz 8 minutes ago

Problem with TB and Comcast password

I have comcast/xfinity email. I reset my Comcast password. Now Thunderbird is asking me to enter a new pawword. I enter it, and tell it so save it, but it doesn't work… (read more)

I have comcast/xfinity email. I reset my Comcast password. Now Thunderbird is asking me to enter a new pawword. I enter it, and tell it so save it, but it doesn't work.

Does Comcast email have a different password from the main password?

How can I fix this problem?

Asked by jMac 58 minutes ago

Last reply by jMac 30 minutes ago

hotmail with thunderbird work i'm lost

my head is spinning with trying to understand. i changed the authentication to oauth2 but can't seem to find out whats wrong and my dislexia is making it so hard to fi… (read more)

my head is spinning with trying to understand. i changed the authentication to oauth2 but can't seem to find out whats wrong and my dislexia is making it so hard to figure out.

Asked by slowgal 42 minutes ago

Tab view has suddenly started displaying my tabs in one column instead of two

I use the "Larger text" Display Zoom option on my iPhone. Until recently, the tab view in my Firefox app would show my open tabs arranged in two columns. But yesterday, i… (read more)

I use the "Larger text" Display Zoom option on my iPhone. Until recently, the tab view in my Firefox app would show my open tabs arranged in two columns. But yesterday, it suddenly began showing my open tabs arranged in a single column, with each tab preview so large that it takes up half of my iPhone screen. So I can only preview a couple open tabs at a time, and I have to scroll through my open tabs vertically. This makes the tab view much less useful.

How can I change the tab view to once again arrange my open tabs in two columns instead of one while in iPhone's "Larger Text" Display Zoom mode? If I change it to the "Default" Display Zoom mode, then the tab previews are arranged in two columns as usual.

Asked by TedPa 1 hour ago

packages.mozilla.org seems to be broken for apt

Following the guide: https://support.mozilla.org/en-US/kb/install-firefox-linux#w_install-firefox-deb-package-for-debian-based-distributions I am getting E: Failed to f… (read more)

Following the guide:

https://support.mozilla.org/en-US/kb/install-firefox-linux#w_install-firefox-deb-package-for-debian-based-distributions

I am getting E: Failed to fetch https://packages.mozilla.org/apt/dists/stable/InRelease 403 Forbidden [IP: 34.160.78.70 80]

Even visiting the URL in a browser produces:

Unauthenticated request. Unauthenticated requests do not have permission "artifactregistry.repositories.downloadArtifacts" on resource "projects/moz-fx-productdelivery-pr-38b5/locations/us/repositories/stable" (or it may not exist)

Asked by KNERD 1 hour ago

Downloading is not working - PDF file downloads as 0kb

Hello, quite for a long time I observe the same bug that you have in your application. The problem is with downloading a PDF from a supplier. The PDF is not recognised an… (read more)

Hello, quite for a long time I observe the same bug that you have in your application. The problem is with downloading a PDF from a supplier. The PDF is not recognised and it is said as an unknown file and also the file does not weigh any kilobytes or different - it’s always zero. So first issue is that the PDF is not recognised as PDF and even though when I try to save/download file to files app on iPhone and I add file extension/shortcut “.pdf”, still it weighs 0 kB.

Asked by gladoszkatarzyna 1 day ago

How to "Permanently" save custom font changes in my computer

My Version of Thunderbird is: 128.1.0esr (64-bit) on a Windows 11 computer. After recent automatic update, the Inbox list font or sizes were changed. I have managed to is… (read more)

My Version of Thunderbird is: 128.1.0esr (64-bit) on a Windows 11 computer. After recent automatic update, the Inbox list font or sizes were changed. I have managed to isolate the style and edited it to my liking. But I do not know how to save it or make it permanent on my computer. My Changes are as follows( Copied from Developer Toolbar):


Screen shot of changes is attached below:

Asked by Hammad Rauf 3 hours ago

Last reply by Hammad Rauf 3 hours ago

Translucent floating rectangle appears, since latest Firefox update, possibly related to Ghostery

I'm on a Macbook Air, Sonoma 14.5. Since the most recent Firefox updates (129.01 and 129.02), a translucent rectangle has appeared on some web pages that I access. I can … (read more)

I'm on a Macbook Air, Sonoma 14.5. Since the most recent Firefox updates (129.01 and 129.02), a translucent rectangle has appeared on some web pages that I access. I can see through it, but I cannot click on anything, or select text, in areas covered by the rectangle. It doesn't always appear immediately, it may take a minute or so of scrolling before it shows up. If I restart Firefox in Troubleshoot mode, the rectangle goes away. But when I restart normally, it comes back. If I turn all extensions off (I don't use very many), the problem goes away. If I turn Ghostery back on, it comes back.

I've turned off Ghostery for now. So my questions are: (1) Does the latest Firefox just not work and play well with Ghostery? (2) Is that floating rectangle likely to be a sign of something bad, or just an annoyance?

Many thanks for any clues!

Asked by Amanda9 3 hours ago

Syncing Across Devices Not Working

I use Mozilla on two things, my laptop and my android cell phone. The syncing on my cell phone appears to work perfectly well. However, when I am on my laptop, I am unabl… (read more)

I use Mozilla on two things, my laptop and my android cell phone. The syncing on my cell phone appears to work perfectly well. However, when I am on my laptop, I am unable to view my "Tabs from Other Devices" - It will show me tabs from days ago. I've tried manually syncing on both devices but nothing happens.

The only thing that seems to work is if I log out of my Mozilla on my cell phone and log back in but then it will stop syncing again.

If something else isn't syncing, I honestly don't notice because I don't use anything else much.

Asked by Kairou Watoshimi 6 hours ago

Last reply by Kairou Watoshimi 4 hours ago

FF tabs are not loading

Hello, After installing the latest FF update (129.0.2), my tabs either stopped loading or taking too long to load. It can happen randomly with no particular sites. Even … (read more)

Hello, After installing the latest FF update (129.0.2), my tabs either stopped loading or taking too long to load. It can happen randomly with no particular sites. Even if the tab eventually loads, refreshing it can cause FF to go into loading mode forever. The example could be Reverb.com site that loads the home page after a delay but then searching for anything would send the tab into "forever spin". I checked it on a different router - same issue. I'm on Mac OS Sonoma 14.6.1.

Any hints? TIA. \tim

Asked by info11767 5 hours ago

Getting frequent "not responding"

With the latest Thunderbird update (128.1.0esr) I am seeing frequent "not responding" situations. It eventually does come back. Am I doing something wrong? I am on a PC r… (read more)

With the latest Thunderbird update (128.1.0esr) I am seeing frequent "not responding" situations. It eventually does come back. Am I doing something wrong? I am on a PC running Windows 10.

Asked by Jerrytex 2 days ago

Last reply by Jerrytex 6 hours ago

CTRL+SHIT+T Opening Behavior

When using CTRL+SHIFT+T Firefox is restoring my oldest closed tabs instead of the recently closed ones. How do I swap this behavior back to opening the recently closed wi… (read more)

When using CTRL+SHIFT+T Firefox is restoring my oldest closed tabs instead of the recently closed ones. How do I swap this behavior back to opening the recently closed windows instead of the oldest ones?

Asked by tfsswag22 6 hours ago

export passwords from laptop to Motorola Mobile phone

I need someone to help me figure out how to export my Firefox passwords to my mobile phone. I'm trying to follow the instructions that are on the laptop but I'm just tota… (read more)

I need someone to help me figure out how to export my Firefox passwords to my mobile phone. I'm trying to follow the instructions that are on the laptop but I'm just totally baffled. PLEASE HELP! YEAH HOW DO I SEND THE MOTHERFUCKER

Asked by Stephanie 6 hours ago

Display of Google Sheets fails

Version 128.0.3 (64-bit) What’s new Mozilla Firefox for Linux Mint When I visit a page which contains a Google Doc spreadsheet or try to open a Google Spreadsheet the pa… (read more)

Version 128.0.3 (64-bit) What’s new Mozilla Firefox for Linux Mint

When I visit a page which contains a Google Doc spreadsheet or try to open a Google Spreadsheet the page often fails to render properly and what I see is my desktop background instead of the Google doc element or Google doc sheet. Please see attached. This has been happening for ages and I resorted back to Chrome for such pages but now I'd like to see if it can be resolved.

Asked by GusGF 3 days ago

Last reply by GusGF 6 hours ago

Can't see contents of email on Thunderbird since newest update

Hello, we are running Thunderbird 128.1.0osr (32-bit) released on 8/6/24. Ever since the upgrade my husband's email has not worked correctly. Around that same time, he … (read more)

Hello, we are running Thunderbird 128.1.0osr (32-bit) released on 8/6/24. Ever since the upgrade my husband's email has not worked correctly.

Around that same time, he received a pop up within the Thunderbird app asking for donations from Thunderbird. The popup would not go away and my husband lost a ton of his email.

Ever since these two events his Thunderbird email won't work correctly.

Messages since 8/4/24 at 6:32 am DO work correctly. Emails prior to 5/6/23 also work correctly. Any message in the time period from 5/6/23 at 11:26 am to 8/4/24 does NOT work correctly.

We are having the same trouble with the sent items folder.

We use a third party email that we import into Thunderbird and have used the third party email and Thunderbird since at least 2020 and never had this problem.

We can see all the message headers in our email list, but when we click on the email, nothing shows up. It will briefly say "message loading" at the bottom corner, but the email is totally blank. Furthermore, the message that peeks out at the bottom is the last email that we clicked on from the section of emails that does work. It is not changing to the email we are actually clicking on.

For example: lets say we have an email with message header "thank you for your order" received on 8/15. We click into that and it pulls up fine.

Then we go into older email from 7/31. The message header is "hurry sale ends today". If we click on that, it will say "message loading" at the bottom corner. However, the message preview at the bottom of the screen still displays the from/to/subject from the previous email we viewed from 8/15 "thank you for your order" (the message from 8/15 shows as blank though).

Even if we double click the message from 7/31 that we are trying to view, it just pulls up a blank screen. The bar at the top will briefly display the correct message title that we are trying to open, then it just blanks out.

Steps we have taken:

1. In Account Settings/Privacy I clicked to "allow remote content". This made an improvement as prior to this we were having the same problem even with recent messages. We could see one or two messages that had just arrived, then the third message we couldn't see. We have messages set to delete on the server after so many days. So I think it was able to recover the message that were still on the remove 3rd party server.

2. We moved a lot of the emails into archive folders as I thought the inbox may be too large. That didn't make any improvement.

Thanks for any help you can provide. My husband has a lot of really important information in his emails that he needs.

Asked by lexi 4 days ago

Last reply by lexi 7 hours ago