Firefox Support Forum

I have a very fast internet connection, 200 mbps and everything else on both my laptop and my mobile phone are working fine but Firefox is very slow. Pages load ok but videos will play for a short time and then freeze never to continue and downloads are painfully slow, 2 to 4 mbps. Edge and Chrome download normally and videos play with no issue. I need this fixed or Firefox is going bye bye!

Each time I connect to the Sam's Club website I get a popup box that says "Let us know your human (no robots allowed)" even before I try to login. There is an "X" in the upper left corner of the message that I can click on twice and the box goes away. I then can click login and my password saver fills the boxes at which time I get the same box. I click again on the X and a message says there is a problem, try again later.

Current version of Firefox on Windows 11. Menu bar hidden when Firefox started. I have tried every setting suggested and understand how to turn it on, but next time I start Firefox, menu bar is hidden again. Reinstalling Firefox -- no joy. Restarting in safe mode -- no joy. Help!

My account names to all of my email masks have disappeared. Why did this happen? How do i get them back? Now I have not idea which email masks are for which accounts.

Is this really Mozilla or Google playing dirty? I ask because the site I was trying to access suddenly has stopped working on other browsers, so I thought I would try it on Firefox, and this is what happened. I do not have the security key it is asking for so I cannot even log into the site. The site support told me that they recommend Google Chrome. It seems too coincidental that it suddenly stops working on other browsers and Firefox won't even let me login. Nor has it EVER asked me for a physical security key to access any site before.

With color perception limited vision, I cannot distinguish default colors for visited/not-visited link colors. I tried changing colors in Settings via:

Colors / Override FF's default colors for text, website backgrounds, and links:

I changed the colors to what suits my needs BUT just changing those colors ALSO put focus(?) lines around various texts and randomly changes colors elsewhere in arbitrary fashion making my changes unacceptable. What am I doing wrong?

I am not stupid, but I do not understand the langauge used in describing "modifications." It would be useful for people in similar states of lack of knowledge to have at least maps/legends of web pages explaining the arcane language of webs.

TIA Stephen

I've written about this before and never got a working answer. I have to use Chrome or internet explorer for some work because FireFox won't open the sites. This problem hasn't been fixed by I clearing cache and cookies as recommended back when I first asked a year or so ago.

Now the latest website I haven't been able to use is the Post office! USPS.com -- If I try to track a mail piece using my tracking number the site can't bring it up. The site tries for long time then tells me to try later. When I try with another browser such as Chrome, the result is there within a couple of seconds. It looks like I'm going to have to leave FireFox which I hate as I've used it so long - over ten years at least.

Version 121 Windows 10

Hello, I'm a subscriber to the www.investors.com. when i click on a stock symbol, the stock chart takes a long time loading. when they do load, no grid shows on the graph. I do not encounter the similar problems when I use MS Edge or Google Chrome. Can someone help. Thank you.

In HTTPS-Only mode I quite often get a message that the site does not support https but when I Continue the page I land on is a https page. I can't understand what's happening here: does the site have a https page Firefox can't detect or is HTTPS-Only creating the https connection for me, or is it only pretending to be https and there is no real extra security? If someone could enlighten me as to what's happening I'd be most grateful. I have a couple of screenshots to show what I mean, but perhaps you know exactly what I'm talking about anyway! I'd add I can't see anything in the Help articles that seems to deal with this situation, but perhaps I'm just being a bit dense (not unknown!). Hoping you can clarify this for me.

Dzień Dobry,

Na jednym z kont nie wyświetlają mi się wiadomości z poprzedniego roku. Inne konta działają dobrze. Nie wiem gdzie szukać rozwiązania. proszę o poradę.

Pozdrawiam Wojciech

Hello,

While in my internet banking it is not possible to copy/paste the IBAN, the sum or just the name or anything. No matter if I used the context menu copy/paste function or the keyboard shortcuts. I am trying to copy from a Google Drive opened text file or a template saved in my online banking.

In Chrome there was no issue with copy/paste.

Outside of my banking, there are no issues with copy/paste.

I expect it is a security setting somewhere, do you know which one it is?

Thank You!

i had to reset my laptop due to certain reasons ..but i didnt back up things .as i re-downloaded firefox and logged in with my old account ..i didn't get me logg-in passwords for various sites back

About a month ago Firefox started giving me BAD REQUEST for URLs generated by the MLS system all of us realtors use.

This URL works fine in Safari, but not in Firefox any longer. What has happened and how/when will this be resolved? JPaul

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

I am having a significant issue with firefox draining my battery. I used chrome up until the new year and then switched over to firefox from chrome. Overall I love firefox so much more. The format is way more pleasing. I love how it easily signs me back into everything, BUT IT DRAINS MY COMPUTER SO MUCH. Like i used to have an 8hour + battery span my laptop neverrr died. Now I get through MAX 2 hours of full use before needing to charge, and maybe 4 hours just having it at school but not using it.

I thought my dell suddenly started crashing, ran all these tests, and then I realized the only change was that I had started using Firefox... So sad I think I am going to have to leave it.

I read a lot of articles and did everything suggested. my graphics is webreader , i turned on all the suggested features, i have 2 extensions , the only thing I could maybe think of was that I use an animated theme so maybe that was killing the battery, but like if I can't use my theme than whats the point.

why doesn't my theme stay engaged?I have 4 computers and I am constantly having to engage my fav theme on them all all the time.

Theme: Animated Dark fox theme with spinning globe and glow effect.

I recently traveled to Australia for two weeks. While there, I used my mac laptop (with Firefox as my primary browser) on a mix of both wifi-without-VPN and hotel wifi with a VPN back to my home network activated.

I have been back home for more than a week. Other browsers on the same laptop as well as other devices (like my phone) that I took with me on the trip correctly reflect my location (east coast, USA). However, Firefox stubbornly insists that I am still in Australia. The net effect of this has been to break my access to YouTubeTV, which is not available in Australia.

I have tried: - Logging fully out of my google account on firefox and logging back in (at which point the 2FA prompt on my phone says I'm trying to log back in from Australia) - Deleting all cookies, cache and website data - Fully uninstalling Firefox, including deleting the Firefox folder in ApplicationSupport

None of these have had any effect.

Within YouTubeTV, I can force an update to my location, which will temporarily reflect correctly that I am in the US. But it still won't let me play anything if I'm using Firefox, and within Firefox, will soon revert to location unknown. Other browsers on this laptop, and other devices, work fine.

I am at my wit's end. Please advise.