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search for posting by a specific contributor

In this help forum, is there a way to search for posting done by a specific Contributor? I find some contributors are very helpful and would like to see more of that per… (read more)

In this help forum, is there a way to search for posting done by a specific Contributor? I find some contributors are very helpful and would like to see more of that person instead of reading thru a lot of posting. Thank you

Asked by OldBob2 2 months ago

Answered by david 2 months ago

  • Solved

Email Accounts are gone...Thunderbird comes up with setting up a new account

I think Thunderbird did an update and now my email and my wife's emails are gone....including all of our saved emails. I believe we are using PoP accounts and not imap. I… (read more)

I think Thunderbird did an update and now my email and my wife's emails are gone....including all of our saved emails. I believe we are using PoP accounts and not imap. Is there a way to get back all our emails?

Asked by ti-ger1 2 months ago

Answered by Matt 2 months ago

  • Solved

Increase number of "move to" or "copy to" folders

Hi, I have just created a new folder within Local Folders, and want to move emails into it. When I click "move to" the new folder is not there. All the old folders are th… (read more)

Hi, I have just created a new folder within Local Folders, and want to move emails into it. When I click "move to" the new folder is not there. All the old folders are there - 10 of them. Is this a limit? Can it be enlarged?

Asked by anyoneinracks 2 months ago

Answered by anyoneinracks 2 months ago

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Some emails showing up as code

Hi folks! I use Thunderbird Beta (128.0b1 (64-bit)) for my email currently. I've been having a problem with some emails, mainly in my Sent folder, showing up as long str… (read more)

Hi folks! I use Thunderbird Beta (128.0b1 (64-bit)) for my email currently. I've been having a problem with some emails, mainly in my Sent folder, showing up as long strings when I try to view them. It looks like untranslated code put into plain text to me, but I'm not sure what would be causing it. I have no problem reading the email if I log into our webmail to do so. Example text from an email attached. Is this a known problem? Any ideas on how I might solve it? I like Thunderbird, but not being able to search and read through sent emails is a real problem. Thanks!

Asked by Thomas Brinzer 2 months ago

Answered by david 2 months ago

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IMAP profile maximum memory size 1 GB

I added a second IMAP profile on thunderbird and i keep getting the message 93% memory used. I understand he maximum capacity should be 4 GB, but when i checked, the firs… (read more)

I added a second IMAP profile on thunderbird and i keep getting the message 93% memory used. I understand he maximum capacity should be 4 GB, but when i checked, the first profile had 3.5 GB full, and the second only 1 GB. Is it because i added the second one and thunderbird split the memory capacity? I removed the first acount and stil the second one has only 1 GB memory. i need the emails received and cannot delete anymore messages, I am afraid it reaches full memory capacity and will not be able to receive emails. Please advise

Asked by Catrinel Popescu 2 months ago

Answered by christ1 2 months ago

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Feature Request: Integrate Task List with Email List

My email inbox is really a task list. I find that I email myself items that I need to work on so that they are in the inbox. It's a tiny thing, but it would be so much … (read more)

My email inbox is really a task list. I find that I email myself items that I need to work on so that they are in the inbox. It's a tiny thing, but it would be so much more convenient to be able to view/edit the task list alongside the email inbox. I organize my emails with the listing of emails full-height on the screen with the preview window to the right of that. I would like to be able to see the Task List to the right of the preview pane. At this point, it appears that only the Today pane can be shown there. This requested feature is supported in Outlook, but the Outlook "task list" is not as nice as Thunderbird's because their "tasks" are just emails that have been flagged - not very useful. Thanks for your consideration.

Asked by dan251 2 months ago

Answered by sfhowes 2 months ago

  • Solved

My Inbox Email List doesn't start by showing the latest emails

My Thunderbird Inbox is set up to order the emails so the oldest emails are at the top of the list, and the part of the list that is showing in the window on the screen i… (read more)

My Thunderbird Inbox is set up to order the emails so the oldest emails are at the top of the list, and the part of the list that is showing in the window on the screen is the bottom of the list, therefore the most recent emails. However, when I open Thunderbird to look at the emails in the Inbox, while the list is in the order as just specified (oldest at the top, newest at the bottom), what I see on the screen is the section of the list of the emails that arrived about 6 weeks ago. To see the most recent emails I have to move the list up the window. It has been doing this for about 2 months.

Any idea why it is doing this, and how to 'fix' it, please?

Thankyou

Asked by graham65 3 months ago

Answered by graham65 2 months ago

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IP Address Temporarily Blacklisted

Cannot receive or send emails via Thunderbird account. Window popping up stating IP Address Temporarily Blacklisted. This happened once before (about 5 months ago) and it… (read more)

Cannot receive or send emails via Thunderbird account. Window popping up stating IP Address Temporarily Blacklisted. This happened once before (about 5 months ago) and it corrected itself after 10 days of being down. The last email received on laptop was May 22nd, 2024. Last email received via Droid phone was yesterday, June 8th, 2024. Have tried a reset of modem and router. Have had this email account with Thunderbird for over 10 years. After reading the Community comments, it's unclear whether it's a server issue, a Comcast issue, or a Thunderbird issue. Please help get my IP Address UN-Blacklisted... again.

Asked by M.J. Bolin 2 months ago

Answered by M.J. Bolin 2 months ago

  • Solved

Folders not showing in Folder Tree

Using T-bird Beta 127.0b5 (64-bit) Longtime T-bird user, regular and Beta. Folders not showing in Folder Tree in 1 of 2 accounts on same outlook server. No problems with… (read more)

Using T-bird Beta 127.0b5 (64-bit) Longtime T-bird user, regular and Beta. Folders not showing in Folder Tree in 1 of 2 accounts on same outlook server. No problems with GMAIL or ISP email Spectrum). I've tried all the fixes in similar previous question but none worked. I am, and must remain in, Troubleshooting Mode to be functional. Thoughts solicited and appreciated.

Asked by Frank 2 months ago

Answered by Frank 2 months ago

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HTLM Info Added to a Forwarded Email Message

Hi, I'm using Firefox 115.11.0esr (64-bit) on a Mac Mini M2 Pro running Sonoma 14.5. When I forward an email message with Firefox, multiple lines of HTLM text are prepend… (read more)

Hi, I'm using Firefox 115.11.0esr (64-bit) on a Mac Mini M2 Pro running Sonoma 14.5. When I forward an email message with Firefox, multiple lines of HTLM text are prepended to the forwarded message. I've attached a screenshoot showing the first 2 lines of this prepended text.

How can I configure Firefox so that his HTML text is not included in forwarded messages?

I have been using Firefox on Mac for a number of years. This behavior started when I upgraded to the Mac Mini M2 Pro and this version of Firefox.

Thanks for your help.

Asked by photos5 2 months ago

Last reply by Matt 2 months ago

  • Solved

How to whitelist a trusted email address going to Junk

Email from a trusted address over past decade is suddenly going to Junk as of today. Cannot see how to whitelist the Sender, and googling the question tells me to go to T… (read more)

Email from a trusted address over past decade is suddenly going to Junk as of today. Cannot see how to whitelist the Sender, and googling the question tells me to go to Tools>Options, however Options does not show in the Tools menu.

Asked by Derek Williams 2 months ago

Answered by Matt 2 months ago

  • Solved

Maximum number of connections from user+IP exceeded ???

I'm using a VPN on my computer and phone and when I try to connect to the mail server, Thunderbird gives me an error saying that the mail server has disconnected. But whe… (read more)

I'm using a VPN on my computer and phone and when I try to connect to the mail server, Thunderbird gives me an error saying that the mail server has disconnected. But when I disconnect from the VPN, everything works. This happens only with one mail server, on the others everything works OK even via VPN.

However, the the mail from this server is coming to my phone (where I use K-9 Mail).

I also tried to connect to the mail server via openssl, with the command "openssl s_client -connect mail.server.net:993 -crlf"

The connection is successful (when I'm on the VPN), but when I enter the command "a LOGIN my.username MYPASSWORD", it gives an error:

a NO [UNAVAILABLE] Maximum number of connections from user+IP exceeded (mail_max_userip_connections=20)

I have set the "Maximum Number of server connections to cache" to 1 in Thunderbird, I have set to check for mail every 12 minutes (it already was 15 minutes on the phone before), and it is still the same.

Any idea how to solve the issue? I am connecting to this server with the same username and from the same (VPN) IP only from my phone and my computer, so I find it really strange that there are more than 20 simultaneous connections...

Asked by matej.kovacic 2 months ago

Answered by matej.kovacic 2 months ago

  • Solved

Cannot Send Messages

When I try to send a message from my Thunderbird POP Server account I get: “Sending of the message failed. The message could not be sent because the connection to Outgoi… (read more)

When I try to send a message from my Thunderbird POP Server account I get:

“Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) webmail.digitalspaceportal.net timed out. Try again.”

Try again never works

Here are my Outgoing Server settings

Description: webmail.digitalspaceportal.net Server Name: webmail.digitalspaceportal.net Port: 1025 Default: 465 Connection Security: SSL/TLS Authenticity Method: Normal Password User Name: jrf.consulting@attglobal.net

I am on a Win 11 laptop running Thunderbird V115.11.0 (64-bit)

Asked by Jay fischer 2 months ago

Answered by Jay fischer 2 months ago

  • Solved

Unable to Add Gmail Account to Thunderbird 115.11.1 on macOS

Hi everyone, I'm having trouble with my Thunderbird app (version 115.11.1) on macOS. I'm trying to add my Google accounts, but after I attempt to connect them, I receive… (read more)

Hi everyone,

I'm having trouble with my Thunderbird app (version 115.11.1) on macOS. I'm trying to add my Google accounts, but after I attempt to connect them, I receive the following warning message: "Unable to log in at server. Probably wrong configuration, username or password."

I've checked the configuration multiple times to ensure it's correct. Here are the settings I'm using for Gmail:

Incoming Server (IMAP): Server Name: imap.gmail.com Port: 993 Connection Security: SSL/TLS Authentication Method: OAuth2 Username: [my email address]

Outgoing Server (SMTP): Server Name: smtp.gmail.com Port: 465 Connection Security: SSL/TLS Authentication Method: OAuth2 Username: [my email address]

I've also emptied all saved passwords and allowed cookies from sites without any exceptions. Is the version of Thunderbird I have still incompatible with Gmail? Or is there another issue that I might be missing?

Thanks for your help!

Asked by Marek Kouba 2 months ago

Answered by sfhowes 2 months ago

  • Solved

How to delete Thunderbird offline email storage

I always use Thunderbird online so no need for offline storage. When I installed Thunderbird, online storage was set on for all accounts. I've since turned this off, but … (read more)

I always use Thunderbird online so no need for offline storage. When I installed Thunderbird, online storage was set on for all accounts. I've since turned this off, but would like to recover the disk space. What Windows folders can I delete? Thanks.

Asked by apesbrain 2 months ago

Answered by david 2 months ago

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Messages saved to one folder in Local Folders is missing all messages older than 2/14/2014

I am using Thunderbird in Windows 11 on an Intel NUC 12 computer. I am using Thunderbird in pop mail for gmail.com and mail.com. I save all important messages daily to F… (read more)

I am using Thunderbird in Windows 11 on an Intel NUC 12 computer. I am using Thunderbird in pop mail for gmail.com and mail.com. I save all important messages daily to Folders in Local Folders. Today I attempted to look for messages in one folder named Family and Friends and found that messages older than 2/14/2024 are missing. I checked other folders and found that they seem OK with messages going back 5 to 10 Years. I tried running repair but nothing changed. Any idea where these files can be? I do have backups of the app data for Thunderbird and am considering to try a prior version but I'm afraid I might lose new saved messages. If I tried to Archive messages, could this be the problem? I have looked in Archive and found very little. Any help would be appreciated. Frank

Please ignore this question. I found my older messages.

Asked by Franklin.Siegrist 2 months ago

  • Solved

TB incoming message going immediately to Junk before I can read it. I've got it whitelisted on my server

There is one correspondent whose emails come in, flash on the screen for a second and then disappear. I find it in Junk. I've got the email addres whitelisted on my provi… (read more)

There is one correspondent whose emails come in, flash on the screen for a second and then disappear. I find it in Junk. I've got the email addres whitelisted on my provider's filters. How can I intercept this process. It's only the one address. So far. Can I whitelist address on TB? I've got it set to not intercept anyone in my address book and this address is definitely inmy address book.

Asked by linda130 2 months ago

Answered by linda130 2 months ago