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Can't delete unwanted 'Templates' folder

I composed an outgoing email message that I wanted to keep for future use, and saved it as a Template. That not only saved it under the unified Templates heading, but cr… (read more)

I composed an outgoing email message that I wanted to keep for future use, and saved it as a Template. That not only saved it under the unified Templates heading, but created a second appearance of my main email account with its own Templates subfolder. At that point I decided I really didn't want to keep it after all, so I deleted the message, but the second Templates folder didn't disappear; its still on the tree list as an empty folder. Right-clicking that folder doesn't have a Delete function, but it does present a Repair option, but running that doesn't help. How do I get rid of that unneeded individual email account listing and the empty Templates folder?

Asked by Electrojim 2 days ago

Thunderbird 115.7 excessive memory - 40 GB

I am running a Mac Mini M1, on the latest OS, after upgrading my TB I have just had 2 force quit because of TB. As you will see it is using over 40 GB of memory, normally… (read more)

I am running a Mac Mini M1, on the latest OS, after upgrading my TB I have just had 2 force quit because of TB. As you will see it is using over 40 GB of memory, normally between 500 - 600 MB

Asked by jimmysb1967 5 months ago

Last reply by Wayne Mery 2 days ago

Font Montserrat

Hi, I used to compose my mails in the Montserrat font because my website is also in that font. Now I notice that the font is no longer available in Thunderbird. Is ther… (read more)

Hi,

I used to compose my mails in the Montserrat font because my website is also in that font. Now I notice that the font is no longer available in Thunderbird.

Is there any possibility to import a font in Thunderbird?

Kind regards,

Olivier

Asked by olivier.schalbroeck 2 days ago

Last reply by david 2 days ago

POP Junk mail dissapears completely.

When I receive junk email, Thunderbird shows mail received (for example 10 emails) there are ...again for example 3 in my inbox and the other 7 are nowhere to be found. N… (read more)

When I receive junk email, Thunderbird shows mail received (for example 10 emails) there are ...again for example 3 in my inbox and the other 7 are nowhere to be found. Not in junk and not in trash. I am concerned that there might be some emails that are not junk that I am not able to get. I would like to be able to review the junk folder prior to deletion. What setting options do I need to change to make this happen? I am using pop email... Thanks!!

Asked by rick465 1 week ago

Last reply by Toad-Hall 2 days ago

Local Folder Lost Because Setting - LOCAL FOLDER - Disk Space (Delete Message Only 14 Days)

Could I recover my message on thunderbird when I ever Setting : 1. Local Folder 2. Disk Space 3. Delete Message for 14 Days I choose wrong setting, and my all of my… (read more)

Could I recover my message on thunderbird when I ever Setting : 1. Local Folder 2. Disk Space 3. Delete Message for 14 Days

I choose wrong setting, and my all of my message last 1 years have been gone Could i get my messages back? and where I can found the back up?

Asked by verlaquez88 2 days ago

Last reply by david 2 days ago

Unable to write the email to the mailbox

"Unable to write the email to the mailbox. Make sure the fle system allows you write privileges, and you have enough disk space to copy the mailbox." After years of work… (read more)

"Unable to write the email to the mailbox. Make sure the fle system allows you write privileges, and you have enough disk space to copy the mailbox."

After years of working fine, this message has started appearing whenever TB tries to retrieve messages. I've checked that there's enough space (there's many GB free). I've checked the authorisations of the email folders, they're all fine (Full Control in all cases). I found an answer in a forum suggesting that a rogue antivirus might be the problem, but I'm only using MS Defender.

In desperation I removed the entire Roaming/Thunderbird folder, uninstalled TB, reinstalled it (version 115.12.2), created a new profile for my email address (it's a Yahoo email address, and I can retrieve the emails directly through the Yahoo Mail website with no problems). But I'm still getting the same error message. TB tries to retrieve the messages, it says 'Retrieving message 1 of 105' for several minutes, then the error message popup, and nothing appears in the Inbox. (105 is all the incoming messages as of now since this started happening).

I'm completely stuck. Any suggestions?

Asked by Colonies_Chris 5 days ago

Last reply by Colonies_Chris 2 days ago

  • Solved

can't send emails since using 115.12.2

I keep getting the attached error msg when trying to send an email. I've changed it to "Normal Password" as advised, but it's still the same. Any help would be appreciate… (read more)

I keep getting the attached error msg when trying to send an email. I've changed it to "Normal Password" as advised, but it's still the same. Any help would be appreciated. Regards norman

Asked by G4AYU 3 days ago

Answered by david 3 days ago

  • Solved

Thunderbird 115.12.0 inline image encoding does not work.

Thunderbird 115.12.0 inline image encoding does not work and neither Thunderbird nor any other email client can decode the images. I would not be concerned if the images … (read more)

Thunderbird 115.12.0 inline image encoding does not work and neither Thunderbird nor any other email client can decode the images. I would not be concerned if the images were instead sent as attachments -- anything would be better than the situation right now. Here is what a the sent message looks like (truncated):

This is a multi-part message in MIME format.


fJQTc2gkwuQwHEClenU5juw1

Content-Type: text/plain; charset=UTF-8; format=flowed Content-Transfer-Encoding: 7bit

Hi all,

I was able to do this using custom CSS:


And the CSS:


Result can be seen at https://u3aboxhill.com.au/wp/

Regards -- Manfred

Sent from a device that prioritizes functionality over brand


fJQTc2gkwuQwHEClenU5juw1

Content-Type: multipart/related;

boundary="------------tIS0qvzUR0f5GnY1te0NeTQ6"

tIS0qvzUR0f5GnY1te0NeTQ6

Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: 7bit

<meta http-equiv="content-type" content="text/html; charset=UTF-8">

Hi all,

I was able to do this using custom CSS:


And the CSS:


Result can be seen at https://u3aboxhill.com.au/wp/

Regards
--
Manfred

Sent from a device that prioritizes functionality over brand


tIS0qvzUR0f5GnY1te0NeTQ6

Content-Type: image/jpeg; name="Screenshot_2024-06-28_12-30-21.jpg" Content-Disposition: inline; filename="Screenshot_2024-06-28_12-30-21.jpg" Content-Id: <part1.Mgqyv4eh.JLQ644nh@c14.au> Content-Transfer-Encoding: base64

/9j/4AAQSkZJRgABAQEBLAEsAAD/4QCuRXhpZgAASUkqAAgAAAAHABIBAwABAAAAAQAAABoB BQABAAAAYgAAABsBBQABAAAAagAAACgBAwABAAAAAgAAADEBAgANAAAAcgAAADIBAgAUAAAA gAAAAGmHBAABAAAAlAAAAAAAAAAsAQAAAQAAACwBAAABAAAAR0lNUCAyLjEwLjM0AAAyMDI0 OjA2OjI4IDEyOjM2OjE0AAEAAaADAAEAAAABAAAAAAAAAP/hDM9odHRwOi8vbnMuYWRvYmUu Y29tL3hhcC8xLjAvADw/eHBhY2tldCBiZWdpbj0i77u/IiBpZD0iVzVNME1wQ2VoaUh6cmVT ek5UY3prYzlkIj8+IDx4OnhtcG1ldGEgeG1sbnM6eD0iYWRvYmU6bnM6bWV0YS8iIHg6eG1w dGs9IlhNUCBDb3JlIDQuNC4wLUV4aXYyIj4gPHJkZjpSREYgeG1sbnM6cmRmPSJodHRwOi8v d3d3LnczLm9yZy8xOTk5LzAyLzIyLXJkZi1zeW50YXgtbnMjIj4gPHJkZjpEZXNjcmlwdGlv biByZGY6YWJvdXQ9IiIgeG1sbnM6eG1wTU09Imh0dHA6Ly9ucy5hZG9iZS5jb20veGFwLzEu MC9tbS8iIHhtbG5zOnN0RXZ0PSJodHRwOi8vbnMuYWRvYmUuY29tL3hhcC8xLjAvc1R5cGUv UmVzb3VyY2VFdmVudCMiIHhtbG5zOmRjPSJodHRwOi8vcHVybC5vcmcvZGMvZWxlbWVudHMv MS4xLyIgeG1sbnM6R0lNUD0iaHR0cDovL3d3dy5naW1wLm9yZy94bXAvIiB4bWxuczp4bXA9 Imh0dHA6Ly9ucy5hZG9iZS5jb20veGFwLzEuMC8iIHhtcE1NOkRvY3VtZW50SUQ9ImdpbXA6 ZG9jaWQ6Z2ltcDo0M2Q5N2E0MS1mNGI1LTQ3NTItYTA3Zi1lMGE5MGIwMmJiOWYiIHhtcE1N

Asked by Manfred Bartz 2 days ago

Answered by Manfred Bartz 2 days ago

Sent emails not in sent folder but DO appear in search

Recently switched from Outlook to Thunderbird, however still have Outlook to make sure Thunderbird is working the way I want to. However any emails that I am sending - w… (read more)

Recently switched from Outlook to Thunderbird, however still have Outlook to make sure Thunderbird is working the way I want to.

However any emails that I am sending - whilst appearing in my Sent folder in Outlook, aren't in the same folder in Thunderbird. Strange thing is however, if I use the search bar, it DOES find the email, and says it is in my sent folder.

I've tried sorting by name, by date, by anything I can think of, but I can't find these emails in the sent folder.

The only thing I can think of, is that the emails have not been delivered - even though sent - because when testing it out with a separate email address that I have, the emails appear fine.

Any ideas anybody?

Asked by puddings 2 days ago

After update, Tbird Folder Tree shows TWO groups of Local Folders & the new one (higher up) is defective

I would like to remove the newly added listing "Local FOlders" from the Folder Tree and restore the Local Folders listing that was moved to the bottom (below All Folders)… (read more)

I would like to remove the newly added listing "Local FOlders" from the Folder Tree and restore the Local Folders listing that was moved to the bottom (below All Folders) to its proper place, namely Above Local Folders. This group displays Sent Copies which I use frequently. The newly added 2nd display called "Local Folders" does not disply "Sent Copies" when I click on it in the folder tree. Thunderbirfd decided to move my original "Sent Folders" display to the bottom of the tree when updating to the latest version last night (early morning hours of 6/26/24). I run thunderbird in Windows 10 Desktop on Lenovo w530 using wired internet connection.

Asked by Kenmp 4 days ago

Last reply by Kenmp 2 days ago

global-messages-db and non-local IMAP foders

Hi! What is the way to tell thunderbird to index IMAP folders in global-messages-db.sqlite which are not stored locally? And a more generally, how does this part work, … (read more)

Hi!

What is the way to tell thunderbird to index IMAP folders in global-messages-db.sqlite which are not stored locally?

And a more generally, how does this part work, message indexing and remote IMAP folders not stored locally? Here, after removing the database, thunderbird indexed only some very limited set of IMAP folders in the Gloda, but not all of the folders, despite all are checked for "Include in global search". Or maybe it didn't even index whole folders, - I can't say for sure.

Thanks,

/mjt

Asked by mjt 1 month ago

Last reply by mjt 2 days ago

Modern Authentication Methods for old verion of Thunderbird

I have Thunderbird version 60.9.1 running on my window 7 64 bit computer. I have kept this old version, as an add-on that I like / need (Theme Font & Size Changer) sa… (read more)

I have Thunderbird version 60.9.1 running on my window 7 64 bit computer. I have kept this old version, as an add-on that I like / need (Theme Font & Size Changer) said it would not be upgraded for later versions of Thunderbird at the time (that I did not like the font size options available at the time).

I have just received an email claiming to be from Microsoft about changes to the way you will now need to get access to Hotmail and Outlook email accounts (Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps). https://support.microsoft.com/en-gb/office/modern-authentication-methods-now-needed-to-continue-syncing-outlook-email-in-non-microsoft-email-apps-c5d65390-9676-4763-b41f-d7986499a90d

To your knowledge, is this message legit and true?

Are the instructions correct for my older version of Thunderbird? If not can you provide correct instructions?

Alternatively, does the latest version of Thunderbird now support the font size changes that the add-on provided and Thunderbird did not provide at the time. If so, I can update to the latest version of Thunderbird.

Thanks,

Brian.

ps Do you do a Thunderbird version for Android?

pps this is what I need on the Theme & Font Size Changer: (see file attached)

Asked by dogdogonholiday 2 days ago

Last reply by dogdogonholiday 2 days ago

  • Solved

inbox

My inbox had about 200 total messages, 112 new & unopened. Suddenly, all but 12 disappeared (4 unopened). How do I get thos ewhich disappeared? Thanks! Bob

Asked by Bob Carson 4 days ago

Answered by Bob Carson 2 days ago

no sub folders showing after last update 2 days ago

PLease assist After the last update 2 days ago,All of my Sub Floders have disappeared How Can I have them shown again????? It is extremely annoying not having them as I u… (read more)

PLease assist After the last update 2 days ago,All of my Sub Floders have disappeared How Can I have them shown again????? It is extremely annoying not having them as I use them Constandly daily PLEASE HELP Thanks Darryl.

Asked by smithassoc 2 days ago

AutoArchive - the one feature I miss from Outlook (classic)

I love Thunderbird and it has replaced Outlook (classic) for me, but there's one feature I miss, AutoArchive. In Outlook (classic), emails older than x days can be autom… (read more)

I love Thunderbird and it has replaced Outlook (classic) for me, but there's one feature I miss, AutoArchive.

In Outlook (classic), emails older than x days can be automatically moved out of the server folders and into local folders, freeing up server storage space and negating the need to pay for additional cloud storage.

Thunderbird has the ability to select a group of messages in any folder and right-click > Archive (move) them to the matching Local Folder: perfect! But manually selecting multiple messages older than x days in multiple IMAP folders and selecting "Archive" is a chore too far.

Thunderbird should natively have the ability to (optionally) iterate across all IMAP folders and "Archive" any message older than x days, according to the Message Archives setting in Account Settings > Copies & Folders. The Disk Space setting in Account Settings could be an ideal place to add an "Archive messages more than x days old" option, since it already has a "Delete messages more than x days old" option.

Note: I know about the AutoarchiveReloaded add-on, but for something as important as shifting emails around with the possible breakage that could occur, and the possibility of the add-on being discontinued, native support would be very much welcome.

Another note: this has of course been raised on bugzilla,[1] but it's a 15 year old bug and seemingly unlikely to come to fruition.

[1] https://bugzilla.mozilla.org/show_bug.cgi?id=536169

Asked by triatic1 4 days ago

Last reply by triatic1 2 days ago

One of my email accounts are being asked to enter my password at least once a day in Thunderbird.

Right now I'm using 3 different email accounts on Thunderbird. All 3 of them are Office365 accounts. For some reason, 1 of the 3 accounts is prompted at least once a day,… (read more)

Right now I'm using 3 different email accounts on Thunderbird. All 3 of them are Office365 accounts. For some reason, 1 of the 3 accounts is prompted at least once a day, sometimes twice a day, to enter my password on the Office365 website popup that is used with the OAuth2 authentication process. It's very irritating, all 3 accounts are Microsoft Office business accounts. What would be the reason why it needs to authenticate daily? Is there no password manager to do this automatically once it's been entered once? Can I pick a different authentication method? What is the correct change to make so I don't have to keep typing in my password every day?

Asked by Wesley McLachlan 5 days ago

Last reply by Matt 2 days ago

Thunderbird: Order of Email Downloads

I have over 35 email accounts, which I use Thunderbird to collect. Love Thunderbird for well over 2 decades! I am wanting to have 2 of my email addresses to be downloade… (read more)

I have over 35 email accounts, which I use Thunderbird to collect. Love Thunderbird for well over 2 decades!

I am wanting to have 2 of my email addresses to be downloaded before all the others. I have indeed successfully "moved" these 2 accounts to the top of my account list (Shift and mouse). However they are not downloaded in the order of the account list.

How do I accomplish this? Is it possible?

I created a ticket, and it auto-responded to run this by the Volunteer Community. I really want this to be handled by support, but welcome anyone to give me a solid answer.

Mark Robbins

Asked by Mark Robbins 5 days ago

Last reply by Matt 2 days ago

Email issues

We had a storm and now email doesn't work. We are a business and have to have email. I've went in and changed the Mozilla password and when go back to email it won't acce… (read more)

We had a storm and now email doesn't work. We are a business and have to have email. I've went in and changed the Mozilla password and when go back to email it won't accept it. Emails aren't coming through. Can't sign in. What do I do?

Asked by John Bagley 4 days ago

Last reply by Matt 2 days ago