Showing questions tagged: Show all questions

Firefox updates

I have Firefox 126.0.1 installed yet get a notification daily asking me to install the latest update When I down load the "latest update" I get Firefox 126.0.1 ! How… (read more)

I have Firefox 126.0.1 installed yet get a notification daily asking me to install the latest update When I down load the "latest update" I get Firefox 126.0.1 ! How can I stop this annoyance? Thank you John

Asked by Johnny Berger 5 minutes ago

Webpages register mouse click when I press A key

This is an utterly bizarre issue, and I don't know if it's my fault. On most web page I go to, when typing in an input field, each time I press A, whatever my mouse curso… (read more)

This is an utterly bizarre issue, and I don't know if it's my fault. On most web page I go to, when typing in an input field, each time I press A, whatever my mouse cursor is hovering over is clicked. This is extremely annoying and inconvenient. I may be searching google when I'm redirected back to the google home page. I might be typing in duolingo when the question is suddenly submitted and I am marked incorrect. It's a major inconvenience and I have no clue what could be causing it. It's only in firefox, not any other browser. It's only in web pages themselves, not in the url bar.

Asked by Emeth Casey 25 minutes ago

Increase browser history file size

My FF version 126.0.1 browser history file size is stuck at 10,240 KB. Until recently it was 54,000 KB and change. I would like to get it larger. I've tried all the recen… (read more)

My FF version 126.0.1 browser history file size is stuck at 10,240 KB. Until recently it was 54,000 KB and change. I would like to get it larger. I've tried all the recent help postings relating to places.history.expiration.max_pages, places.history.expiration.transient_current_max_pages, browser.history_expire_days, browser.sessionhistory.max_entries or browser.sessionhistory_max_entries, and so on. Nothing seems to be able to change the "places" file size. Anyone have any more info on this topic?

Asked by internet60623 1 day ago

Last reply by internet60623 1 hour ago

Cannot log in to my college student account

Hello. I am currently having issues trying to log into my student Blackboard account on my college's website. I have played with Firefox's settings quite a bit turning di… (read more)

Hello. I am currently having issues trying to log into my student Blackboard account on my college's website. I have played with Firefox's settings quite a bit turning different options and off like pop up blocker trying to get the page to load.I have tried closing and reopening Firefox. I have restarted Firefox, refreshed Firefox, have totally uninstalled Firefox and reinstalled it, and have used an older version of Firefox and still cannot get this page to load. At least with Firefox, on this particular computer. My laptop, which I have been using for the last 2 years for college, also has Firefox installed on it, and loaded up the website just fine, as it always has. Also, I am able to load the website perfectly fine, on this specific computer in question, with Microsoft Edge. I was also able to access the website fine with my phone, which uses Dolphin as its browser. So, my issue is either with Firefox, this particular computer, or a combination of the two in conjunction somehow. Because I can access the website just fine with Firefox, on my older laptop, and I can access the website on this particular computer, if I use a different browser than Firefox. Which I would not like to do. I even played around with setting the sites as exceptions in both my firewall and in Firefox itself. Attached is a screenshot of the code received when trying to load it with Firefox on this computer.

Asked by tsalagiwaya33 1 hour ago

GIFs "saving as" webp only

Up until a month ago, I was able to download gifs from the giphy.com as actual GIFs. What has changed in Firefox and how can I troubleshoot this so I can get the desired … (read more)

Up until a month ago, I was able to download gifs from the giphy.com as actual GIFs. What has changed in Firefox and how can I troubleshoot this so I can get the desired file format of GIF?

Asked by Toni Serofin 1 day ago

Last reply by Toni Serofin 1 hour ago

Will firefox ever get a session restore that is ACID?

Firefox losing all of my session history is an inevitability. I have encountered this problem on many cases over the past decade, be it due to an update, a power failure,… (read more)

Firefox losing all of my session history is an inevitability. I have encountered this problem on many cases over the past decade, be it due to an update, a power failure, a BSOD, or just randomly (despite closing the application correctly); like a law of nature, eventually firefox will just forget to open a window, or the entire session. This issue has caused me to switch to other web browsers in the past, multiple times. They each struggle with this in their own way.

Sometimes I can save my session by finding it in the sessionstore-backups folder, but the problem I am talking about is that that does not always work! Often times the backups get overwritten when the problem occurs - even if I don't touch firefox or open it again or close it, even if I immediately notice that a window that was there when I previously opened firefox is no longer there, often times nothing in the backup files actually has the version that I want. It's always overwritten with the new/modified session that's missing hundreds or thousands or tabs from my session restore history.

I think that the ability to actually restore a session and not have to cross my fingers that it doesnt blow up and delete my entire history (which randomly occurs at least once every few months) is the biggest problem with firefox. It is the most frustrating thing that any web browser can do. And quite frankly even if I wanted to use Firefox Sync to store my session information on a remote server (which I do not!) I do not actually trust that firefox will actually not fumble it and randomly delete my session every few months, given the history of how this problem has existed as long as I have been using this software. At least with the local sessions, sometimes I can recover some of the data, which isn't an option when firefox sync inevitably drops my session history. I am on the verge of setting up some kind of recurring task to back up the session store files on a regular basis just so I don't go crazy.

So: why does this problem exist? Is there a long running thread about why the session restore system sucks? Will it ever get fixed (even having multiple backups or the ability to manually save a backup in the UI would be a major improvement)? Are there community supported tools to fix this problem by saving extra copies of the sessionstore files?

Asked by m128 1 hour ago

Firefox consuming memory and crashing

Just lately after decade plus of using Firefox I am getting computer hung up, nothing running but Firefox with 7 tabs open. That is how I been running FF for years, same… (read more)

Just lately after decade plus of using Firefox I am getting computer hung up, nothing running but Firefox with 7 tabs open. That is how I been running FF for years, same 7 tabs open and no problems until a coupler months ago. I am on Windows 10 64 bit current with May updates, 12GB main memory, Intel Core i5 @ 3.20GHz, 500 GB WD HDD. The task manager right now is showing 49 FF processes running. All is well right now, but maybe by end of day or tomorrow it will hang up. Right now Virtual memory is set at 14838. I have it set at automatic manage paging file. My hard drive has 281 GB free space. Below is a warning error I see when FF hangs and sends in a report.

Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: firefox.exe (9264) consumed 41230716928 bytes, firefox.exe (1824) consumed 1195388928 bytes, and vmmem (1768) consumed 515567616 bytes.

BTW I am on FF 126.0

Asked by Jer 3 hours ago

Last reply by Jer 2 hours ago

Tab problem

I was removing some extensions that no longer worked. Just 2 video extensions, then I changed my current theme and my monitor black screened for a moment. Afterwards, all… (read more)

I was removing some extensions that no longer worked. Just 2 video extensions, then I changed my current theme and my monitor black screened for a moment. Afterwards, all of my tabs were on the top. I've tried to chang them in the about:config. Added code in several chrome folders specified, and it still won't go to the bottom. Can we just get a simple setting check mark box? This is incredibly frustrating.

Asked by Joshua Forgey 2 hours ago

I have about 5 tabs for sites that I use for work and they keep disappearing

I have 5 tabs that point to sites that I use for my job. These tabs sometimes disappear after Firefox upgrades, but sometimes they disappear after rebooting my PC or shut… (read more)

I have 5 tabs that point to sites that I use for my job. These tabs sometimes disappear after Firefox upgrades, but sometimes they disappear after rebooting my PC or shutting the browser and reopening it.

Please tell me how to keep this from happening or how to best recover my tabs when they disappear.

I have been a Firefox user since the "beginning" and really don't want to switch browsers. Also I contribute to Mozilla every month amounting to about 60 dollars a year, so I am a believer, but losing and having to recreate these tabs is really a hassle and slows my productivity.

Thank you for your help. Jane Pickens Waukegan, Illinois Cell 847-772-1199

Asked by Jane Pickens 2 hours ago

Case 145005

Good afternoon, If necessary, I am available to add more information about this case (145005), in English or Portuguese. Best regards, Ana Patrícia Paquete Visual Des… (read more)

Good afternoon,

If necessary, I am available to add more information about this case (145005), in English or Portuguese.

Best regards,


Ana Patrícia Paquete Visual Designer

Asked by Ana Patrícia Paquete 3 weeks ago

Last reply by Ana Patrícia Paquete 3 hours ago

in looking at my history I only have dates for Most Recent Visit, nothing for Added or Last Modified. How can I get this information?

in looking at my history I only have dates for Most Recent Visit, nothing for Added or Last Modified. How can I get this information? I added a screenshot showing the (… (read more)

in looking at my history I only have dates for Most Recent Visit, nothing for Added or Last Modified. How can I get this information? I added a screenshot showing the (3) columns.

Asked by L L 4 hours ago

Server not found MacOS

Hi, I'm having issues with Firefox running on macOS. It says "server not found" and I've tried pretty much everything, but it's still not working. I've followed all the s… (read more)

Hi, I'm having issues with Firefox running on macOS. It says "server not found" and I've tried pretty much everything, but it's still not working. I've followed all the steps on the wiki, but nothing has helped. My internet connection is fine, as Safari is running just fine.

Asked by ThreeDrums 4 hours ago

Can't access Lowes web site

All of a sudden I can't access Lowe's or Home Depot web sited from my browser. I get the following message- You don't have permission to access "http://www.lowes.com/" o… (read more)

All of a sudden I can't access Lowe's or Home Depot web sited from my browser. I get the following message-

You don't have permission to access "http://www.lowes.com/" on this server.

Reference #18.c159c817.1717595309.c95b81

https://errors.edgesuite.net/18.c159c817.1717595309.c95b81

Never had this problem before. I get the same message when attempting tp access Home Depot.

Please help if you can

Asked by bpittner18 5 hours ago

Earthlink email sign in difficulty

Since yesterday I've been unable to sign into Earthlink webmail. I worked with their chat support this morning, clearing cache, history, etc., but no luck. I'm able to … (read more)

Since yesterday I've been unable to sign into Earthlink webmail. I worked with their chat support this morning, clearing cache, history, etc., but no luck. I'm able to sign in on Edge. So Earthlink suggested I contact you.

Thanks for your time.

Asked by dwtaylor 6 hours ago

I am getting tabs crashing constantly (Gah. Your tab just crashed).

In the last few days I am getting tabs crashing constantly (Gah. Your tab just crashed). This has never happended before. I have AVG antivirus and have downloaded the new… (read more)

In the last few days I am getting tabs crashing constantly (Gah. Your tab just crashed). This has never happended before. I have AVG antivirus and have downloaded the newest version of firefox. Is there anything else I can do to stop this happening.

Asked by dermotmoynihan 6 hours ago

Cloudflare Problems!

Soooo! everytime I try to open cloudflare, no matter what site it comes from, the connection refuses to go through and I'm only having this problem on firefox, I came fro… (read more)

Soooo! everytime I try to open cloudflare, no matter what site it comes from, the connection refuses to go through and I'm only having this problem on firefox, I came from opera gx, had no problems with cloudflare till now!

Im using 4 extensions DarkReader Adblock https://getadblock.com/en/installed/?u=uzzl0uyf19852316&lg=en-US&an=adblockfirefox&av=6.2.0&ap=firefox&apv=126.0.1&p=gecko&pv=126.0 Return youtube dislike Tapermonkey I click the box to Verify that I am human on cloudflare keeps trying to connect, after 30 seconds the site just reloads asking me to click the box again. this repeats non stop.

Asked by ac.marino125 1 day ago

Last reply by ac.marino125 7 hours ago

Dr office says that Firefox not compatible with MyChart. It has worked fine for 10 years, why not now....pages take a lifetime to load .. every page

I have been using Firefox for over a decade. My doctors systems use MyChart for communication with patients. All of a sudden, it takes minutes to load ANY and EVERY pag… (read more)

I have been using Firefox for over a decade. My doctors systems use MyChart for communication with patients. All of a sudden, it takes minutes to load ANY and EVERY page. Their IT says it is Firefox is not compatible with MyChart. Why all of a sudden is it not compatible??? I don't want to use Edge or Chrome....especially edge.

Asked by Jack3M 8 hours ago