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offline mode

Can't get out of offline mode. It happen once previous but an icon was available and got back on. Now going to settings and nothing works. Surprisingly found nothing w… (read more)

Can't get out of offline mode. It happen once previous but an icon was available and got back on. Now going to settings and nothing works. Surprisingly found nothing with Google nor Mozilla support. No email; big problem.

The offline option does not give off or on but option that I don't understand.

The file at the top shows offline and there doesn't seem a way to change (no check mark).

The moderator, 10 years ago, said uncheck on life or two blue line. No such think.

Computer is connected to internet. Shut down MAC and restarted. Still OFFLINE. I must be online but cannot download my messages.

Please help

Asked by ehj69 3 hours ago

Last reply by ehj69 13 minutes ago

Annoying!!!

When scrolling through online pictures or even while typing this note, Firefox dropdowns get really annoying! It seems to be triggered by right-clicking the mouse on a li… (read more)

When scrolling through online pictures or even while typing this note, Firefox dropdowns get really annoying! It seems to be triggered by right-clicking the mouse on a link, misspelled word or button. It really is a PITA! How to stop?

tomgauger@comcast.net

Asked by tomgauger 3 hours ago

Last reply by tomgauger 20 minutes ago

latest updates have ruined youtube access

27 June 2024 17:41 MDT the latest updates to firefox have ruined access to youtube videos causing extensive loading delays and in some cases not allowing t… (read more)

27 June 2024 17:41 MDT

the latest updates to firefox have ruined access to youtube videos causing extensive loading delays and in some cases not allowing the youtube article to load at all using DuckDuckGo youtube runs fine

Asked by Terry Loftus 23 minutes ago

font-size of address bar, tabs, sidebar and toolbar

I tried to change the font-size of address bar, tabs, sidebar and toolbar using the method given in The method given in: [https://support.mozilla.org/en-US/que.../123946… (read more)

I tried to change the font-size of address bar, tabs, sidebar and toolbar using the method given in The method given in: [https://support.mozilla.org/en-US/que.../1239467] gives no change at all of the font-size no matter the value I use. Any ideas? I'm using Windows 10 Firefox 127

Asked by janpaul.peters 5 hours ago

Disappearing Bookmarks Sidebar

Everytime I load Firefox the bookmarks sidebar is not shown. Navigating thus View => Sidebar => Bookmarks I can bring it up. It will stay visible for … (read more)

Everytime I load Firefox the bookmarks sidebar is not shown.

Navigating thus View => Sidebar => Bookmarks I can bring it up. It will stay visible for the whole of my browser session. However, after I've closed this session and started another. the bookmark sidebar is missing again.

How can I make the bookmarks sidr be available all the time?

FF 127.0.2 OS Windows 11 Pro v 24H2 Build(26100.994).

Asked by IanM 1 day ago

Last reply by cor-el 1 hour ago

DirecTV Stream no longer supporting Firefox browser

As of today, DirecTV is no longer supporting Firefox for watching live streaming. They show the attached image. Brave works, too, btw (Chromium-based browser). Do you kno… (read more)

As of today, DirecTV is no longer supporting Firefox for watching live streaming. They show the attached image. Brave works, too, btw (Chromium-based browser). Do you know why this is happening? Has Mozilla been in talks with DirecTV about this? I use this feature every day.

Asked by cbp67 1 day ago

Last reply by cor-el 1 hour ago

att.com login

When trying to login to my AT&T account from fire fox the page continually refreshes and will not load. Microsoft edge will login fine. Anyone know the solution? … (read more)

When trying to login to my AT&T account from fire fox the page continually refreshes and will not load. Microsoft edge will login fine. Anyone know the solution?

Asked by Cc chandler 7 hours ago

Last reply by Cc chandler 3 hours ago

  • Solved

Missing buttons on X.com

Hello everyone, I have had a problem for a few weeks on the X platform. Some buttons no longer appear, notably the edit button on an image post or the "see" button for a … (read more)

Hello everyone, I have had a problem for a few weeks on the X platform. Some buttons no longer appear, notably the edit button on an image post or the "see" button for a hidden account (see images attached) Does anyone have a solution? I uninstalled ALL the extensions and restarted the app, but nothing works! Thanks in advance


Firefox : 127.0.1 (64 bits) Mac mini M1 2020, mac osx Sonoma 14.4

Asked by octone 14 hours ago

Answered by octone 4 hours ago

Converting a Firefox PDF to a regular PDF

I need to create a pdf file to share with an agency in another country that does not have Firefox. I am unable to create a simple pdf - all of the files are automatically… (read more)

I need to create a pdf file to share with an agency in another country that does not have Firefox. I am unable to create a simple pdf - all of the files are automatically Firefox pdfs. All attempts to convert this file to a regular pdf have failed. Please help!

Asked by parker.here 5 hours ago

Last reply by TyDraniu 5 hours ago

New York Times login

This is a repeat of a problem that I posted a couple of weeks ago. I am unable to log in to my New York Times account on Firefox (other browsers work fine). I have rese… (read more)

This is a repeat of a problem that I posted a couple of weeks ago. I am unable to log in to my New York Times account on Firefox (other browsers work fine). I have reset the password several times but it still doesn't work. I had a response to my previous question that led me to disable Total Cookie Prevention for that site. Thereafter the Times seemed to work properly and I stated that the problem was fixed. However, the fix lasted for only a short time and it is again acting the way it previously acted--I can't get past the first page to the full stories. There must be something else at work, but I have no idea what.

Asked by rdbulkley 5 hours ago

Firefox (Mac) loses focus after printing

Similar to this post: https://support.mozilla.org/en-US/questions/1417523 This issue is only on two computers (24" iMac running Sonoma) - others at the client site work … (read more)

Similar to this post: https://support.mozilla.org/en-US/questions/1417523

This issue is only on two computers (24" iMac running Sonoma) - others at the client site work normally.

Client has up to date Firefox (127.0.2 - also tried latest ESR) full screen with multiple tabs - config set to use system print dialog by default. Print - print dialog opens, print is sent. Tabs are now greyed out, cannot type in text boxes. Changing context (opening and closing About Firefox) restores normal function.

set up a new profile - same issue.

Any suggestions?

Asked by mknwestworld 5 hours ago

User name

I have been using sandrawhitfield@comcast.net as user name for Firefox account. I want to delete that email because I'm leaving comcast ASAP. I read instruction that sa… (read more)

I have been using sandrawhitfield@comcast.net as user name for Firefox account. I want to delete that email because I'm leaving comcast ASAP. I read instruction that say add a new email name as a secondary account and then delete the primary one above. I entered whitfieldsandra@gmail.com. I got a message that said that account already exists. Since I didn't know that or remember any password for it, I entered whitfieldsandra@gmail.com and said "forgot password." I changed it Now Firefox won't let me in using the whitfieldsandra@gmail.com account. Would appreciate any help you can offer.

Asked by sandrawhitfield 10 hours ago

Last reply by jscher2000 - Support Volunteer 6 hours ago

Can't find bookmarks with reinstall of Windows

I had to do a new install of Windows 11 and logged back into Firefox and can't find my old bookmarks. I got to this point and don't know how to retrieve old bookmarks: … (read more)

I had to do a new install of Windows 11 and logged back into Firefox and can't find my old bookmarks. I got to this point and don't know how to retrieve old bookmarks:

C:\Windows.old\Users\meljo\AppData\Roaming\Mozilla\Firefox\Profiles Please help me.

Thanks Mel

Asked by kenandhollywolstat 6 hours ago

Last reply by jscher2000 - Support Volunteer 6 hours ago

Captcha not working on firefox 127.0.1 yet again

Hi, am running firefox 127.0.1 on a windows 11 desktop. Numerous sites that use a captcha to login fail. In other words, the captcha never loads and I cannot login to th… (read more)

Hi,

am running firefox 127.0.1 on a windows 11 desktop. Numerous sites that use a captcha to login fail. In other words, the captcha never loads and I cannot login to those sites. Such sites include teamfaderpro, Coursera, and bandcamp. All logins fail as the captcha is required to be passed prior to logging in, but the captcha never appears and so when I try to log in, nothing happens and I cannot login.

I have tried the above same sites on the Edge browser and have no such issue, the captcha shows and I can login.

Just FYI, the agent switcher setting change recommended by others previously is not suitable. When I tried that fix I was unable to access a considerable percentage of the internet due to some cloudflare issue, so the agent switcher setting is not an option. So far, I have tried all recommended settings to fix this issue and nothing has worked.

I am surprised no one else is having this issue.

Any help is appreciated, or at least inform google/mozilla about this issue as it has been ongoing (on and off) for me for many months. And yes, this problem is persistent for me at the moment, it remains despite rebooting windows, despite clearing cookies and cache (which I have set to automatically delete when exiting firefox).

Asked by Justin 1 week ago

Last reply by Justin 8 hours ago

firefox

all of a sudden when I log on to hotmail dot com I get the error message too many requests when I switch browsers to edge I can log on to hotmail as normal searched the … (read more)

all of a sudden when I log on to hotmail dot com I get the error message too many requests when I switch browsers to edge I can log on to hotmail as normal

searched the internet but so far have not found a fix

windows 11 and firefox both up to date

Asked by davidreidok 9 hours ago

YouTube playing videos super fast and/or skipping to the end

Lately YouTube playing videos have been playing super fast or skipping straight to the end. I mean, they are horribly fast. Things to know: I am posting here because… (read more)

Lately YouTube playing videos have been playing super fast or skipping straight to the end. I mean, they are horribly fast.

Things to know:

  • I am posting here because I can't determine whether browsers may have settings unique to them that I need to change. This also happens in Chrome, but not Edge.
  • I was recently forced to upgrade to Windows 11 - I can't say this issue happened exactly at that time, but fairly recently after the upgrade. I am running Windows 11 Pro.
  • This does NOT happen when playing in a private browser window, either Firefox or Chrome.
  • Having the Mozilla VPN on or off has no effect.
  • I am sure the playback speed is set to normal. I have tried changing the playback speed to anything but normal and then back to normal and the current video runs correctly UNTIL I play the next video.
  • This does not happen with Vimeo.
  • It does not happen in FF for Android.

Any questions, thoughts, or advice would be appreciated.

Asked by StopTheInsanity 4 days ago

Last reply by StopTheInsanity 9 hours ago