Being blocked when I don't want to be.

This is an ongoing conversation. This is the message I get from Rakuten: "Your ad blocker is working too hard! To earn Cash Back at Samsung, disable your ad blocker and … (read more)

This is an ongoing conversation.

This is the message I get from Rakuten: "Your ad blocker is working too hard! To earn Cash Back at Samsung, disable your ad blocker and refresh this page." I want Rakuten to send me to the Samsung site as I am interested in buying something there.

I am in a dialogue with someone on this Mozilla site, and trying to explain my problem. I don't know if the problem is that Rakuten is being blocked from sending me to the Samsung site or Samsung is being blocked. (Rakuten is a site that has arrangements with many companies who give discounts to customers.)

Asked by ecinelles 5 days ago

Last reply by Paul 5 days ago

popup claims system is infected with bmok.check.ti-ver-108-a.com

even though i have run several virus scans several times, mozilla firefox popup claims: system is infected activate you antivirus to delete virus via bmok.check-ti-ver-1… (read more)

even though i have run several virus scans several times, mozilla firefox popup claims:

system is infected activate you antivirus to delete virus via bmok.check-ti-ver-108-a.com

can't turn off popup. then another popup claims norton payment denied.

advise please. thanks Debby

Asked by dkbolen 5 days ago

Last reply by James 5 days ago

FIREFOX BROWSER

IM ON WINDOWS 10 AND EVERYTIME I TRY TO MAKE FIREFOX MY BROWSERSOMEONE IS BLOCKING IT AND SENDING IT TO MICROSOFT EDGEWANTING ME TO MAKE MICROSOFT EDGE MY BROWSER AND I D… (read more)

IM ON WINDOWS 10 AND EVERYTIME I TRY TO MAKE FIREFOX MY BROWSERSOMEONE IS BLOCKING IT AND SENDING IT TO MICROSOFT EDGEWANTING ME TO MAKE MICROSOFT EDGE MY BROWSER AND I DONT WANT EDGE I WANT FIREFOX. I HAD FIREFOX AS MY BROWSER YESTERDAY BUT SOMEONE TOOK IT OFF SOMEWAY. ijust tried it again and edge wont let it happen.i do kn how to switch browsers and something crazyis going on here.

Asked by Johnnyb 5 days ago

Last reply by Tfortim001 5 days ago

Some websites stopped opening

Some sites stopped opening, although in other browsers, and through the phone everything opens up. I've tried reinstalling the browser, disabling extensions, resetting DN… (read more)

Some sites stopped opening, although in other browsers, and through the phone everything opens up. I've tried reinstalling the browser, disabling extensions, resetting DNS. It didn't help. A list of sites I'm having trouble with: https://www.deepl.com/ https://enka.network/ https://7tv.app/ https://hsr.hakush.in/ and some other sites that I can't remember right now. In Chrome he working. Sites like youtube twitch and other poplar working too, idk why firefox have problem, maybe its new update?

Asked by egor egor 1 week ago

Last reply by cor-el 5 days ago

Current Firefox browser TOO OLD?

Hi, I went to my local streaming platform Videoland (It's like netflix, a paid platform to watch series) And it's telling me the video can't play because my browser vers… (read more)

Hi,

I went to my local streaming platform Videoland (It's like netflix, a paid platform to watch series) And it's telling me the video can't play because my browser version is too old and I need to update it.

Of course, I checked and, well... my firefox is up to date. What could be the problem?

Thanks!

Asked by helga.vandijk 6 days ago

Last reply by cor-el 5 days ago

Check spelling and size of fonts setting don't hold

When I check "Check spelling as you type" and choose size of fonts and then close my browser it doesn't remember the settings chosen, IE, when I open it again, go to sett… (read more)

When I check "Check spelling as you type" and choose size of fonts and then close my browser it doesn't remember the settings chosen, IE, when I open it again, go to settings the "check spelling as you type" isn't checked and the size of the fonts shows earlier setting

Asked by Pierre Dumas 6 days ago

Last reply by cor-el 5 days ago

Home page web search bar in the middle of the screen

Please look into fixing this problem. What is the purpose of the web search bar in the middle of the screen if it cannot be used? There is a setting that allows it to be … (read more)

Please look into fixing this problem. What is the purpose of the web search bar in the middle of the screen if it cannot be used? There is a setting that allows it to be there but nothing that can make it a default search bar. The address/search bar up top is always the default no matter what I've tried. It's nerve wracking to see something there you can't use. If there is something I can do to fix this please let me know.

Asked by mansfieldsp 6 days ago

Last reply by cor-el 5 days ago

2 factor auth not working

I am trying to submit a new Add-on, Firefox requires to add 2 factor authentication, and when I am trying to do that and enter code it tells me that is wrong even I am su… (read more)

I am trying to submit a new Add-on, Firefox requires to add 2 factor authentication, and when I am trying to do that and enter code it tells me that is wrong even I am sure it is right. I tried many times with many auth app on my phone Hope to solve that to submit my Add-on

Asked by mina_daoud 6 days ago

Last reply by cor-el 5 days ago

how do I display bookmarks in column on left side of page as I lost in a refresh?

I did a refresh in order to get Firefox 129 to speed up and lost a short cut or icon that would display my favorites in a column on left side of page and stay open until … (read more)

I did a refresh in order to get Firefox 129 to speed up and lost a short cut or icon that would display my favorites in a column on left side of page and stay open until I closed them. This was extremely helpful if you have a list of sites you visit every day. The icon for this was an open book.

Asked by Howard Steeley 6 days ago

Last reply by cor-el 5 days ago

http://164.100.251.16/DigitalSevaConnect unable to connect to the website

http://164.100.251.16/DigitalSevaConnect Unable to connect Firefox can’t establish a connection to the server at 164.100.251.16. The site could be temporarily unavai… (read more)

http://164.100.251.16/DigitalSevaConnect Unable to connect

Firefox can’t establish a connection to the server at 164.100.251.16.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

Asked by gulshan sir 6 days ago

Last reply by cor-el 5 days ago

Bookmarks Default to Last Bookmark Folder - No longer can choose where to save bookmark

I used to be able to save bookmarks by selecting in a dropdown menu where I would like to to save the bookmark. I no longer see a dropdown menu when I go to save a page. … (read more)

I used to be able to save bookmarks by selecting in a dropdown menu where I would like to to save the bookmark. I no longer see a dropdown menu when I go to save a page. It automatically saves the last folder used for bookmarks. It is a little confusing because I have to go search for the bookmark and move it into another folder. I don't know if this is due to an update or if I somehow changed the settings but really want to be able to select which folder I am saving my bookmarks to. Can I change this in the settings?

Asked by ryanlarkey 6 days ago

Last reply by cor-el 5 days ago

Fake alerts

I am being inundated with alerts saying firefox has been compromised & viruses have been detected. They want me to click on various links which I won't do of course.… (read more)

I am being inundated with alerts saying firefox has been compromised & viruses have been detected. They want me to click on various links which I won't do of course. I am about ready to uninstall Firefox altogether. Hate to do since I will lose everything. Please help!

Asked by Pat Emmett 6 days ago

Last reply by James 5 days ago

Words instead of urls in address bar

For at least a couple months, I've been having an issue with the address line in Firefox. Before I put my cursor in that box so I can type, it looks like this: Screensho… (read more)

For at least a couple months, I've been having an issue with the address line in Firefox. Before I put my cursor in that box so I can type, it looks like this:

Screenshot 1 https://www.dropbox.com/scl/fi/l61ttaegw01nppovr80d3/2024-08-07-11_22_35-Window.jpg?rlkey=yvfxvqix7trwa9o1n7q266nos&st=bpyur1up&dl=0

But when I start typing, in this case I typed an S, I get this:

Screenshot 2 https://www.dropbox.com/scl/fi/g1gizrlzadcwr9vc2sgly/2024-08-07-11_24_44-Window.jpg?rlkey=4a6tshzqjvp7yv8md3lvrqyt1&st=b7zxrccx&dl=0

instead of what I'm typing with maybe a history - of urls, not url names.

IE: I start typing sure and in the past, it would see a possible choice of suresupport.com. Now, I see anything with sure in it, with no url, just words.

I've looked at the info in https://support.mozilla.org/en-US/kb/address-bar-autocomplete-firefox#w_changing-your-address-bar-settings but even choosing different configurations and even with none selected, I still have the same problem. I can't see what I'm typing because the words are in the way as in my second screenshot.

As of this writing, I've now have no checkmarks in "Search Suggestions" and none in Address Bar — Firefox Suggest. How do I get it to only show possible URLs and not words. I almost never use the address bar to do searches, I use Google.

Asked by KathrynBassett 6 days ago

Last reply by cor-el 6 days ago

Problem: Persistent 150 KB of Cached Web Content

Problem: Persistent 150 KB of Cached Web Content For several years, I have gone to “Settings” / “Privacy & Security” / “Cookies and Site Data,” clicked the Clear Dat… (read more)

Problem: Persistent 150 KB of Cached Web Content For several years, I have gone to “Settings” / “Privacy & Security” / “Cookies and Site Data,” clicked the Clear Data…” button, checked both “Cookies and Site Data,” and “Cached Web Content,” and clicked “Clear”, and consistently gotten BOTH “Cookies and Site Data,” and “Cached Web Content” down to “0” zero. Recently, I have been unable to “Cached Web Content” to go below “150 KB of disk space.”

         I have NOTHING listed in “Manage Cookies and Site Data” or “Exceptions -- Cookies and Site Data.”
         I have tried reinstalling, but the problem has persisted.
         On the assumption that this is malware problem, I have continued to use Mozzella VPN, but stopped using the program for browsing, etc.  Should I stop using it altogether until the problem is fixed?
         Can you tell me how to get rid of the last “150 KB” of “Cached Web Content”?

Asked by J.R.W4 1 month ago

Last reply by cor-el 6 days ago

After the upgrade to MAc verion 129.0 (64-bit) nothing works anymore

After the upgrade to Mac verion 129.0 (64-bit) nothing works anymore. Even turning off the new tracker crap per tab it is not loading a single page correctly even after … (read more)

After the upgrade to Mac verion 129.0 (64-bit) nothing works anymore. Even turning off the new tracker crap per tab it is not loading a single page correctly even after cleaning the cache. If that does not get fixed ASAP I have been the longest with Firefox, like over 20 years. This new untested tracker stopping just sucks and needs to stop!!!!!!!!

How can I get back to previous version??????

Asked by amau2000 6 days ago

Last reply by jonzn4SUSE 6 days ago

unsupported browser

Why does PG&E (Pacific Gas & Electric) now refuse to accept login's to their website using Firefox? They claim that they no longer accept Firefox as a supported … (read more)

Why does PG&E (Pacific Gas & Electric) now refuse to accept login's to their website using Firefox? They claim that they no longer accept Firefox as a supported browser. Gotta use Microsoft Edge (ughh)

Asked by perfins 1 week ago

Last reply by jonzn4SUSE 6 days ago