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  • Archived

Phishing scam or genuine support email?

I received an email from this email add breach-alerts@mozilla.com Is this genuine or a phishing attempt? I get lots of phishing attempts. I don't use Firefox much so am… (read more)

I received an email from this email add

breach-alerts@mozilla.com

Is this genuine or a phishing attempt? I get lots of phishing attempts. I don't use Firefox much so am not certain.

It suggests clicking on a link to go to dashboard which I haven't done. It's not clear and many scams use similar font and email adds to real accounts/email adds

Thanks

Asked by martinclea1 1 year ago

Last reply by James 1 year ago

  • Solved
  • Archived

images not displayed

On website libertynation.com images are not displayed in Firefox ... they are in Chrome ... what's up? Have not noticed this on other websites. … (read more)

On website libertynation.com images are not displayed in Firefox ... they are in Chrome ... what's up? Have not noticed this on other websites.

Asked by dick-adams 1 year ago

Answered by Bithiah 1 year ago

  • Archived

Trouble retrieving webpages after a crash

Previously when my computer would crash, Opening Firefox would give an option to restore the pages (there would be a button I could push). I counted on this feature of Fi… (read more)

Previously when my computer would crash, Opening Firefox would give an option to restore the pages (there would be a button I could push). I counted on this feature of Firefox to be able to restore my session and did it for months.

Lately (the last 3 times my computer has crashed) this option has not appeared and trying to locate and retrieve my history has not been easy or possible. I thought I set my computer to always restore and it is not working. How can I be certain that when my computer crashes that I will be able to restore my webpages?

Asked by stephaniebaiyasi 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Bitwarden Addon "can't access dead object" error

Hello. I've ran into a problem with official Bitwarden addon for Mozilla. When I'm working with folders (create, change, delete) it says "can't access dead object". Foun… (read more)

Hello. I've ran into a problem with official Bitwarden addon for Mozilla. When I'm working with folders (create, change, delete) it says "can't access dead object". Found a blog post where said that you can contact addon developers yourself to work it out - https://blog.mozilla.org/addons/2012/09/12/what-does-cant-access-dead-object-mean/

Never saw this error before and was creating folders few month ago without trouble.

Thank you for the best browser and support <3

Asked by n0m1nd 1 year ago

Last reply by Dropa 1 year ago

  • Archived

My tabs are disappearing

All of a sudden starting today when I hide firefox so I can work on documents the tabs I had open are all gone when I bring up the browser back up, I have gone to setting… (read more)

All of a sudden starting today when I hide firefox so I can work on documents the tabs I had open are all gone when I bring up the browser back up, I have gone to setting and history and there is no restore previous tabs button as all the fixes suggest,

How do I get this to stop, i have important sites open so I can go back to them and it sucks to keep having to restart and find data again.

Asked by MRager20000 1 year ago

Last reply by sumanrawat2508 1 year ago

  • Archived

PDF downloading in secure mode

when i download a pdf from Chase.com it automatically assigns a password to it even though i never asked it to do this. . chase says they do not attach a pswd to their st… (read more)

when i download a pdf from Chase.com it automatically assigns a password to it even though i never asked it to do this. . chase says they do not attach a pswd to their statements. however, when downloaded by firefox there is some type of password in it. i can read it, but cannot edit it. i have tried using different pdf editors ,Foxit or adobe. it always asks for the psword yet i never assigned one to it and i dont want to. chase support says it is my browser security. please help

Asked by staycare5 1 year ago

Last reply by techguy150 1 year ago

  • Solved
  • Archived

Firefox Exceptions Sync

Hello, I have activated Firefox Sync and "delete cookies on close" and I have noticed that the URLs I have set up exceptions for do not sync across my devices, thus havi… (read more)

Hello,

I have activated Firefox Sync and "delete cookies on close" and I have noticed that the URLs I have set up exceptions for do not sync across my devices, thus having to re-enter them on every device.

Is this by design or can I do something about it?

Thanks for any help

Asked by Nydragon 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Adding .com default for Firefox 108.0.1

With previous versions of Firefox (before 108.0.1) I was able to make changes with about:config to allow a default domain id .com to be added to my Internet query. Exampl… (read more)

With previous versions of Firefox (before 108.0.1) I was able to make changes with about:config to allow a default domain id .com to be added to my Internet query. Example I enter cnn and would get cnn.com and assess the website. WIth 108.0.1 I enter cnn and Firefox cannot find the site. The about:config changes I made are:

 set browser.urlbar.autofill to false, set keyword.enabled to false and set browser.fixup.alternate.enabled to true. 

The changes are mentioned in the incident https://support.mozilla.org/en-US/questions/1142103.

With 108.0.1 how can this be implemented like in the past versions? Thanks

Asked by johnearnheart 1 year ago

Answered by johnearnheart 1 year ago

  • Archived

Browser History missing so many websites I visited and had in my recent tabs

I used to be able to see my entire history with all website that I ever visited and now suddenly in the new year the majority of them are missing in my History. On Tuesda… (read more)

I used to be able to see my entire history with all website that I ever visited and now suddenly in the new year the majority of them are missing in my History. On Tuesday I closed a window with all my tabs that are usually open and closed another windows afterwords with 3 tabs. Today only that window could be restored but not the main one with my absolutely most important 30 tabs. Now usually I would find the 2 previously closed windows, but now I did not manage the reopen it and it's gone. And neither can I find the websites in my previous history. There are only a handful in each folder of the past 6 months. What has happened??? Freaking out here.

Asked by Sanaz Hanke 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox won't open xfinity.com pages

all the xfinity pages, homepage (https://www.xfinity.com/overview), usage, my account just load blank/white. They used to load normally. Mozilla/5.0 (Windows NT 10.0; Wi… (read more)

all the xfinity pages, homepage (https://www.xfinity.com/overview), usage, my account just load blank/white. They used to load normally.

Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:108.0) Gecko/20100101 Firefox/108.0 (latest Windows)

Asked by pontaf 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Re-directs not working

I am unable to send responses or information either from the browser (e.g. VRBO's "contact host" button) or from a link to payment sent to me via gmail. Is this some sett… (read more)

I am unable to send responses or information either from the browser (e.g. VRBO's "contact host" button) or from a link to payment sent to me via gmail. Is this some setting that has been unintentionally disabled?

Asked by reidcamcole 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Firefox freezes just after opening it after Windows update

Hello, so I have this Firefox installation which now freezes just as I open it after upgrading Windows 11 to 22H2. It works fine in Safe Mode though. I'd like to avoid r… (read more)

Hello, so I have this Firefox installation which now freezes just as I open it after upgrading Windows 11 to 22H2. It works fine in Safe Mode though.

I'd like to avoid resetting everything and losing all personalizations.

I tried to: disable all add-ons enable the default theme disable hardware acceleration

It still won't start. It freezes, gets stuck with a single tab on the left, no bars visible, everything is gray. Clicking will just start the usual Windows crash dialogs. You can have a look at the screenshot, that's what I see when it gets stuck.

There isn't even a crash registered by Firefox, it just gets stuck on start.

What else can I try you guys? Do you have any ideas?

Thanks.

Asked by brunengo 1 year ago

Last reply by brunengo 1 year ago

  • Archived

PDF blocking - cannot find solution. Ready to move to Edge.

I cannot download my bank statements (PDFs) using Firefox. The bank site says it is processing them, but Firefox shows nothing. I see previous comments on this topic bu… (read more)

I cannot download my bank statements (PDFs) using Firefox. The bank site says it is processing them, but Firefox shows nothing. I see previous comments on this topic but they are archived and I cannot add to them. Life is too short to have to spend huge amounts of time trying to understand issues like this, and solve them, when they were not issues in the past. Other browsers work. My wish to use Firefox is dying fast.

Asked by dpbicket 1 year ago

Last reply by dpbicket 1 year ago

  • Archived

Uppercase text on NYT games Spelling Bee site is being converted to lowercase when copied to clipboard. Only happens in Firefox.

Copying this EL-1 EN-1 EV-4 IN-6 LE-2 LI-2 LO-1 NO-4 OL-1 OV-2 VE-6 VI-6 VO-6 from the NYT Spelling Bee hints page (https://www.nytimes.com/2023/01/04/crosswords/spell… (read more)

Copying this

EL-1 EN-1 EV-4 IN-6 LE-2 LI-2 LO-1 NO-4 OL-1 OV-2 VE-6 VI-6 VO-6

from the NYT Spelling Bee hints page (https://www.nytimes.com/2023/01/04/crosswords/spelling-bee-forum.html) in Firebox 108.0.1 on Windows 10 results in this

el-1 en-1 ev-4 in-6 le-2 li-2 lo-1 no-4 ol-1 ov-2 ve-6 vi-6 vo-6

being placed in the Win10 clipboard. Happens only in Firefox and did not used to happen.

Asked by Gasonfires 1 year ago

Last reply by cor-el 1 year ago