Showing questions tagged: Show all questions

importing old ecrypted key4 and logins.json

Had to complete reset my PC after a bad hardware issue, everything completely wiped but I managed to get the older key4 and logins.json folders, unfortnately their encryp… (read more)

Had to complete reset my PC after a bad hardware issue, everything completely wiped but I managed to get the older key4 and logins.json folders, unfortnately their encrypted... Is there anyway to sync them back up? So I can import all the passwords back onto my profile.

Asked by robcooltikk 22 hours ago

Bookmarks are being scrambled after a sync

Latest version of FF. Using Win11 on a modern desktop PC. This is the first time this ever happened; fortunately I keep an updated local copy of my bookmarks on my NAS. … (read more)

Latest version of FF. Using Win11 on a modern desktop PC. This is the first time this ever happened; fortunately I keep an updated local copy of my bookmarks on my NAS. Just started happening today. Both my W11 and W10 machines suffer the same malady. So it appears to be a FF issue.

I restore my corrupted bookmarks from my NAS, but as soon as my PC syncs, they are all corrupted again. It's like one of my bookmark folders absorbs all the bookmarks from sync as one long mixed up list.

Anyone else having this issue? If so, is Mozilla aware of the issue?

Asked by Clutch 1 day ago

Sync does not sync passwords

Hi This is the 3rd time I am making this inquiry. I have firefox across multiple macbooks, ipads and iphones. The sync feature is unable to sync/save password across devi… (read more)

Hi This is the 3rd time I am making this inquiry. I have firefox across multiple macbooks, ipads and iphones. The sync feature is unable to sync/save password across devices. If I save a PW on one device, even if I force all the devices Firefox to force sync, nothing shows up on the other devices. Please advise...

Asked by zubair.nizami 2 days ago

Deleting History without Messing Up Syncing

Hi! I have a question about the syncing/history with FireFox. So for some context, I have two laptops, a personal laptop and a school/work laptop. I use the same FireFox … (read more)

Hi! I have a question about the syncing/history with FireFox. So for some context, I have two laptops, a personal laptop and a school/work laptop. I use the same FireFox account on both of them for convenience, however, I don't want the things from my personal laptop (ex. social media) to show up as recommended when I search for things in a tab on my work laptop. I already turned off the related sync settings, but I think since I synced my history before I turned them off, the websites from my main laptop are still showing up. My main question is- would I be able to clear my history on my work laptop without deleting the cookies/usage information from my main laptop (as I know this would log me out)? Or is my best bet to make a different FireFox account for my work laptop?

Thanks!

Asked by a.colettemanno 3 days ago

Sorry for whatever

Hello This is not a question but for enlightement. Sorry if I've done wrong whenever. I may have manipulated the session time on the first page that appear when clicki… (read more)

Hello

This is not a question but for enlightement.

Sorry if I've done wrong whenever. I may have manipulated the session time on the first page that appear when clicking the Fozilla browser button.

And sorry if I've manipulated the session time here also

And if I've done it in one of the support pages, very likely one this one: https://accounts.firefox.com/oauth/?response_type=code&scope=openid%2Bemail%2Bprofile&client_id=30b11ae57025e70b&redirect_uri=https%3A%2F%2Fsupport.mozilla.org%2Ffxa%2Fcallback%2F&state=Gg4DpRxRFAzrGXBccfpUvdHhIjFND8Am&access_type=offline

By manipulating I mean staying longer than I really intended in order to manipulate how long you seen that I have stayed on a page.

Sorry that I anyways acted in a foolish way by thinking that I'd manipulate it or whatever, regardless if I meant it or not.

Thanks and all the best Simon Isaksson

Asked by Simon Isaksson 3 days ago

Log in

I downloaded Firefox on my mac-book air Mac-book (Retina, 12-inch, Early 2016) with mac OS Monterey. It will not let me sign into sync my Mozilla account. it wont let me … (read more)

I downloaded Firefox on my mac-book air Mac-book (Retina, 12-inch, Early 2016) with mac OS Monterey. It will not let me sign into sync my Mozilla account. it wont let me delete my account to reset the browser.

I have tried deleting the browser entirely 3 times.

Asked by Mads 4 days ago

Firefox says "Account Disconnected" as soon as I sign in and sync begins

Whenever I try to login my fresh browser, Firefox says "Account Disconnected" as soon as I sign in and sync begins. I have tried refreshing Firefox, clearing cache etc, d… (read more)

Whenever I try to login my fresh browser, Firefox says "Account Disconnected" as soon as I sign in and sync begins. I have tried refreshing Firefox, clearing cache etc, deleting Mozilla folders from local and roaming, but issue is still the same. Email hidden for privacy reasons

Asked by Ashish Gupta 4 days ago

Syncing Across Devices Not Working

I use Mozilla on two things, my laptop and my android cell phone. The syncing on my cell phone appears to work perfectly well. However, when I am on my laptop, I am unabl… (read more)

I use Mozilla on two things, my laptop and my android cell phone. The syncing on my cell phone appears to work perfectly well. However, when I am on my laptop, I am unable to view my "Tabs from Other Devices" - It will show me tabs from days ago. I've tried manually syncing on both devices but nothing happens.

The only thing that seems to work is if I log out of my Mozilla on my cell phone and log back in but then it will stop syncing again.

If something else isn't syncing, I honestly don't notice because I don't use anything else much.

Asked by Kairou Watoshimi 6 days ago

Last reply by Kairou Watoshimi 5 days ago

Unable to use Sync to move to to a new laptop

I'm moving from an older laptop to a newer one. In the past, I used Sync to transfer bookmarks and other data from an older to a newer system. This time, however, Sync … (read more)

I'm moving from an older laptop to a newer one. In the past, I used Sync to transfer bookmarks and other data from an older to a newer system. This time, however, Sync does not appear in the Settings pages. I found "Switching to a New Device" in the Help menu. It engages "Backup Assistant" to collect the data to be transferred (I assume). It first wants me to log in with my Mozilla account. If I enter my account identifier and click "Continue" I receive a "Waiting" graphic that never ends. If I pre-log in to my Mozilla account before engaging Back Assistant, it doesn't make a difference, it still waits forever.

Asked by eigenvector 6 days ago