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receiving pop ups stating virus attack from mozilla and via cq5g6mojubcc7385jauo.deviceconnectnetwork and cant make them go away

Started receiving pop ups stating virus attack from Mozilla and via cq5g6mojubcc7385jauo.deviceconnectnetwork from Mozilla showing McAffee, Critical Virus Alert, Virus a… (read more)

Started receiving pop ups stating virus attack from Mozilla and via cq5g6mojubcc7385jauo.deviceconnectnetwork from Mozilla showing McAffee, Critical Virus Alert, Virus attack. Receive 3 at time and I can't see the right side of my scree and I need to. Is this malware and if so how do I remove it fast? Thank you.

Asked by concondet 5 minutes ago

Last reply by concondet 17 seconds ago

Emails wont didplay and have gone missing

I moved some emails to a folder from the inbox and now they are not displaying. when I search them I am able to find them and can be read, the search indicates that they … (read more)

I moved some emails to a folder from the inbox and now they are not displaying. when I search them I am able to find them and can be read, the search indicates that they are in "the new folder" all mail and important. This has happened before and I have not been able to resolve I am assuming there must be a setting I have activated/deactivated but I've no idea what. I am FAR from tech savvy so please give any answers in as simplistic form as possible. Thanks Matt

Asked by cook3 2 days ago

Last reply by cook3 21 minutes ago

Archived emails disappeared

I move old emails to archive folders, by year, when I get around to it. Today decided to shift emails from Sent file back to 2020, and from Inbox for all of 2022 and for… (read more)

I move old emails to archive folders, by year, when I get around to it. Today decided to shift emails from Sent file back to 2020, and from Inbox for all of 2022 and for the first half of 2023. Archived each year's batch separately. In every case I got a "Thunderbird not responding", so eventually stopped it via Task Manager. When I restarted, all the highlighted emails had been moved properly. When I did it for the first half of 2023, all the emails appeared as expected in the 2023 Archive folder ... for a few seconds. Then they all disappeared, as did much of the content of the other annual archive folders. What do I do to recover all those emails?

Asked by rightcoaster 2 hours ago

OAuth2 is REQUIRED now for MS Outlook email, now I get prompts for passwords

I got an email from Microsoft saying my Live.com or Outlook.com email accounts won't be supported in Thunderbird UNLESS I change the settings to OAuth2 in incoming and o… (read more)

I got an email from Microsoft saying my Live.com or Outlook.com email accounts won't be supported in Thunderbird UNLESS I change the settings to OAuth2 in incoming and outgoing server settings.

I even REMOVED the email account and re-added it making sure it was OAuth2.

But for my live.com & outlook.com email accounts I continually get prompts for passwords from Thunderbird. Sometimes I can't even click the RED X at the upper right to shut the prompt down. I just happens over and over until I give it what it wants.

I am tempted to shut down all Microsoft email accounts and switch to Gmail.

I have Thunderbird version 115.12.2 (64-bit) I used Windows 11 23H2 build 22631.3810 Windows Feature Experience Pack 1000.22700.1020.0

Any idea how to stop these prompts?

I like Thunderbird much more than any other email program I have ever used, and would like to keep it

Asked by nicholasb55 8 hours ago

Last reply by nicholasb55 3 hours ago

Thunderbird - missing emails

I have my email account set up on my phone (Android) and on Thunderbird. Both are set up the same way receiving emails via POP Mail server. Messages are left on the se… (read more)

I have my email account set up on my phone (Android) and on Thunderbird. Both are set up the same way receiving emails via POP Mail server. Messages are left on the server until I delete them. Certain messages appear on my phone but never appear in Thunderbird. I do not have any spam filters set up on Thunderbird. Junk settings are set such that messages from people in my personal address book are not treated as junk, and yet they are also amongst those that do not appear. Junk messages, in any case, are not moved from my mail folder.

Furthermore if I try to forward the missing messages from my phone (where they appear) to myself again, they will still not appear in Thunderbird.

Why cannot I not see those (missing) messages?

Asked by malcolm30 5 hours ago

Last reply by malcolm30 3 hours ago

Weird message when using pocket

So, I've switched to Firefox as my main browser (I was using it before, but as a secondary option) and I've spotted this native extension called Pocket. When I pressed i… (read more)

So, I've switched to Firefox as my main browser (I was using it before, but as a secondary option) and I've spotted this native extension called Pocket.

When I pressed it, I was on YouTube Music already, so it automatically saved that url. Now, the reason of contacting support is more of concern than anything. When I pressed it, a weird message has been attached to it, so I am wondering why, as it is confusing to say the least. I've attached a screenshot with the saves, which also has the weird message and YouTube for comparison next to it.

Thanks.

Asked by 321093798057623 4 hours ago

Firefox opens home tab when opening from clicked link in another program

M3 Macbook Pro, Sonoma 14.3.1. Firefox ESR 115.12.0esr (64-bit). Fresh FF install right after setting up OS. Opening FF from OS opens home page. If FF is not running &am… (read more)

M3 Macbook Pro, Sonoma 14.3.1. Firefox ESR 115.12.0esr (64-bit).

Fresh FF install right after setting up OS. Opening FF from OS opens home page. If FF is not running & I click a link in another program (email, GIMP help menu link, etc.) FF opens the linked page but also opens the home page (2 tabs). If FF is running, the linked page is opened in a new tab, leaving current tab(s) in place, the expected behavior.

FF is default browser. Delete cookies and site data when Firefox is closed is selected. Created a vanilla test profile with no modifications to settings, made it default, and got the same result.

On my previous laptop (don't remember FF version - whatever the latest Intel ESR version was about a month ago) opening FF from the OS opened to the home page. Opening FF (not running) from a link in another program opened only the linked page and not the linked page + home page. FF already running behaved the same as now.

My OS account name is changed in the troubleshooting information.

Asked by David Howard 5 hours ago

White border after minimizing

I am currently on windows 11 for ARM (surface laptop 7) and this problem is occurring with both Firefox as well as Firefox developer edition. It's also only happening on … (read more)

I am currently on windows 11 for ARM (surface laptop 7) and this problem is occurring with both Firefox as well as Firefox developer edition. It's also only happening on my external monitor. I have done some searching and found posts from as long as 4 years ago. The posted solution is to disable any compatibility options but in my case none are selected. This is driving me nuts, does anyone know of a solution? This has to be firefox specific because no other program does this, including other browsers. I have included a screenshot to show what it looks like.

Asked by TeaEarlGrayHot 5 hours ago

Last reply by TeaEarlGrayHot 5 hours ago

fire browser

Fire Fox browser js still not working right it dont change scenes you click on a link ^ it just sets there & spins back & forth at the top. I have HP warranty th… (read more)

Fire Fox browser js still not working right it dont change scenes you click on a link ^ it just sets there & spins back & forth at the top. I have HP warranty they looked at everything they uninstalled it & re installed it still does the same thing. Crome works fine HP says it your website all the up dates is what messed it up sowhy cant you fix it

Asked by raledj 10 hours ago

Message Pane (preview) shows email source code for wrong message

System specs below. Thunderbird is set with 1 account: A paid Yahoo email, with a LOT of messages (well over 36K), using IMAP (Yahoo only lets the most recent 10K come d… (read more)

System specs below. Thunderbird is set with 1 account: A paid Yahoo email, with a LOT of messages (well over 36K), using IMAP (Yahoo only lets the most recent 10K come down via IMAP, sadly). Most emails do download and are correctly rendered. But around 10%, starting usually a month or so back from the high water mark of last update, show email source code (text of headers, mimeparts, etc.) for a totally different email than the one highlighted (a few days later, different sender, etc.) Checking the message on Yahoo, it renders correctly. There is no pattern to the corrupted messages: they can be from mailing lists, company marketing mails, an alert from my local town, whatever.

Once the error occurs, it is consistent across Thunderbird shut-and-restarts (still showing same wrong email source as before). Emails to either side (earlier and later) render properly in the message pane.

Double Clicking the message to it's own child pane renders a pane with Subject and From as blank, and the same email source text for a different email. Forwarding the email puts the email source code in as text (I was hoping the act of refreshing and reformatting might grab the correct content, but no).

Doing a Repair Mailbox (which seems to mean "download headers again, then download all the mail again" does seem to correct for a time (including the previously corrupted emails now rendering correctly)... but within a day or two, a new crop of messages will be corrupted, and the dance starts again.

Windows 10, 64 bit. Norton 360 set to exclude all mailbox directories. Thunderbird 115.12.2 (64-bit), though this has been happening since 110. No plugins, no extensions.

Are there diagnostic logs or other info I can share that can help us figure this out? I really like Thunderbird, but it's just unusable here. Outlook, Apple mail, other tools don't seem to have this problem.

Asked by wexler 1 week ago

Last reply by wexler 10 hours ago

Scrolling Screenshot doesn't work on tabs list anymore

Ever since updating mid June it seems the scrolling screenshot no longer works in the tabs list on the Firefox Android. Was there a settings change I need to make to allo… (read more)

Ever since updating mid June it seems the scrolling screenshot no longer works in the tabs list on the Firefox Android. Was there a settings change I need to make to allow that now?

Asked by Camo260 18 hours ago

previous browser and tab history by date

My old 'Legion' laptop had my (I'd guess) open tabs history from late June! I now have a new laptop, and I logged into Firefox, and didn't see all history from June. I ne… (read more)

My old 'Legion' laptop had my (I'd guess) open tabs history from late June! I now have a new laptop, and I logged into Firefox, and didn't see all history from June. I need those 'previous' sessions... Where are They??

Asked by Kevin 19 hours ago

No Inbox Display

The Inbox is not showing up but my Drafts is showing two emails in it, but I can not forward on do anything with them. I am on a updated Dell Studio laptop with Windows … (read more)

The Inbox is not showing up but my Drafts is showing two emails in it, but I can not forward on do anything with them. I am on a updated Dell Studio laptop with Windows 10. I have had a lot of problems getting my email to work Optimum using suddenlink.net server. It is working well on my Mac Mini. I have been at this for two days trying to get it to work. Thanks for the work on this good software!

Asked by Joe Redd 23 hours ago

unable to open a web page.

I am not computer savy and I have tried every way I know to get to the following web site. Please help me. I put it in and it just says not logged in. I have tried chan… (read more)

I am not computer savy and I have tried every way I know to get to the following web site. Please help me. I put it in and it just says not logged in. I have tried changing passwords and that does not matter. I feel something is blocking it and I am not smart enough and to old to figure it out. https://mychart.clevelandclinic.org/Authentication/Login? Thank you Jean Brummett Jeandet11@aol.com

Asked by Jean 1 day ago