Thunderbird sometimes fails to retrieve emails

Hi, I've been using Thunderbird for a while now, and while I generally like it, there is a huge problem: Sometimes, for no apparent reason, it doesn't retrieve any email… (read more)

Hi,

I've been using Thunderbird for a while now, and while I generally like it, there is a huge problem: Sometimes, for no apparent reason, it doesn't retrieve any emails from either of the two accounts that I have connected to it. This happens maybe once a week or so, and it can take a few hours for me to notice, because it simply looks as if no new emails would be coming in - which is perfectly possible. But then someone tells me they sent me an email two hours ago, or I shut down the computer, and when I reboot it later, several emails I retrieved that should have been in my inbox much earlier. Once I notice the malfunction, closing Thunderbird and launching it again will fix the problem. But I'm a freelancer, I could miss important emails or job offers, so I need my email client to be reliable. Is this a known issue? Any idea what I could do?

I have Windows 10, by the way.

Thanks

Asked by Marek Weber 2 days ago

Last reply by Marek Weber 1 day ago

Video/audio issue

Today, Firefox stopped playing audio on Facebook videos and won't play Netflix videos at all (Netflix error code: F7701-1003). Youtube works fine and has audio, but sever… (read more)

Today, Firefox stopped playing audio on Facebook videos and won't play Netflix videos at all (Netflix error code: F7701-1003). Youtube works fine and has audio, but several other video sites I've tried have video but no audio. It was all working fine yesterday and I haven't changed any settings.

These websites work fine with both audio and sound on Microsoft Edge on the same laptop, so this is a problem exclusive to Firefox. OS is Windows 11 Home 23H2, Firefox is latest version (129.0.2)

Things I've tried: 1. Refresh Firefox settings 2. Download and install fresh copy of Firefox 3. Toggle DRM content in setting on/off - no difference no matter what is selected 4. Ensure that 'remember history' is selected 5. Check for Windows updates 6. Uninstall audio driver, restart and fresh install of audio driver 7. Ensure it's not in private mode 8. Turn off all extensions 9. Check volume mixer allows sound for Firefox 10. Clear the cache and cookies

I can't find any more suggestions on the internet, so any further suggestions welcome!

Asked by Mike_Bath 3 days ago

Last reply by Mike_Bath 1 day ago

Thunderbird is polling a deleted folder via IMAP/GMail

See attached image. Every time I start Thunderbird or refresh my emails, it attempts to delete a folder called "temp", and then fails to poll it. The folder is not liste… (read more)

See attached image. Every time I start Thunderbird or refresh my emails, it attempts to delete a folder called "temp", and then fails to poll it.

The folder is not listed in Thunderbird or the Gmail web interface. I deleted it manually a long time ago. For some reason Thunderbird seems to be remembering it.

How do I clear this phantom folder out of my profile?

Asked by kuro68k 1 day ago

Every time i open thunderburd....

Hi. Why every time i run thunderbird and if i leave it open too often it bring me the error message for all hotmail/outlook mail accounts i have??? What the heck is hap… (read more)

Hi.

Why every time i run thunderbird and if i leave it open too often it bring me the error message for all hotmail/outlook mail accounts i have???

What the heck is happening and how i can solve this?

Asked by Gregory 1 month ago

Last reply by Gregory 1 day ago

I keep getting a login failed since I changed my password. I am on apple devices and it works when I sign into iCloud but then on my MacBook it is not working-

I changed my apple ID on iphone and MacBook pro but it is giving me a FAILED log in when I am on my MacBook. I put retry and cancel and it will not let me get past and se… (read more)

I changed my apple ID on iphone and MacBook pro but it is giving me a FAILED log in when I am on my MacBook. I put retry and cancel and it will not let me get past and send emails

Asked by slthompson2756 1 day ago

Files downloading instead of opening in browser

Videos from S3 buckets directly downloading from firefox browser instead of open in browser itself. Is there any changes to be done in AWS account or it is an issue with … (read more)

Videos from S3 buckets directly downloading from firefox browser instead of open in browser itself. Is there any changes to be done in AWS account or it is an issue with new release?

Asked by Shiva Krishna 1 day ago

Deleted messages

When I select messages to delete that are downloaded to TB and then press Del, it can take 20 -40 seconds for the selected messages to actually be deleted. This a Windows… (read more)

When I select messages to delete that are downloaded to TB and then press Del, it can take 20 -40 seconds for the selected messages to actually be deleted. This a Windows 7 Pro system. I don't have the issue on my Windows 11 Pro system. It's annoying. How do I stop it?

Asked by hardedge 1 day ago

Place indicator is 15 characters long, it should be one, how do I change it?

The blinking indicator of where the next character is to be typed in is over 15 characters long and it is annoying. I need to know how to get it sized to one character w… (read more)

The blinking indicator of where the next character is to be typed in is over 15 characters long and it is annoying. I need to know how to get it sized to one character width like it used to be before the last update of TB. I have searched settings and I have not found how to correct it. Since it is blinking, I can not take a screenshot to show it, I can say that the last update of TB messed up a lot of settings and how it operates. Image is of my current version of TB.

Asked by jlh68's Firefox 1 day ago

Delayed dowload on log-in

When I open Thunderbird it opens my inbox but doesn't download new e-mails. Box appears which asks for new password. Putting this in does nothing. Demand re-appears. Aft… (read more)

When I open Thunderbird it opens my inbox but doesn't download new e-mails. Box appears which asks for new password. Putting this in does nothing. Demand re-appears. After a few minutes its sorts itself out & downloads new e-mails. This has been happening with Outlook & Plusnet e-mails.

Asked by Ed Mason 1 day ago

Quick search very slow!

The quick search used to work wonderfully. With the recent updates, it works very slowly and takes a few minutes to display the request. I already fixed my inbox, but I c… (read more)

The quick search used to work wonderfully. With the recent updates, it works very slowly and takes a few minutes to display the request. I already fixed my inbox, but I continue having the same problem. I appreciate any suggestions.

Asked by barreto.mauricio 1 day ago

Can no longer edit the URL when on Google search results

Visiting Google, searching, and then attempting to revise the URL appear to no longer be possible. Every time I try to edit the URL after a search, I can only edit the se… (read more)

Visiting Google, searching, and then attempting to revise the URL appear to no longer be possible. Every time I try to edit the URL after a search, I can only edit the search.

I am not trying to copy the url, but add &UDM=14 so the useless AI features disappear


Thanks

Asked by seth3 1 day ago

When using X11, firefox does not give gifs when copying gifs.

Hi, on X11 it does not seem to be possible to copy gifs from firefox. When copying a gif the "TARGETS" conversion only gives the following atoms: TIMESTAMP TARGE… (read more)

Hi,

on X11 it does not seem to be possible to copy gifs from firefox.

When copying a gif the "TARGETS" conversion only gives the following atoms:

   TIMESTAMP
   TARGETS
   MULTIPLE
   SAVE_TARGETS
   text/html
   text/_moz_htmlinfo
   text/_moz_htmlcontext
   image/png
   image/bmp
   image/x-bmp
   image/x-MS-bmp
   image/x-icon
   image/x-ico
   image/x-win-bitmap
   image/vnd.microsoft.icon
   application/ico
   image/ico
   image/icon
   text/ico
   image/jpeg
   image/tiff
   image/avif
   image/jxl

When trying to convert to "image/gif" the conversion fails. (I am requesting conversion from the CLIPBOARD atom)

Asked by RuinWall EUW 1 day ago