Sync does not sync passwords

Hi This is the 3rd time I am making this inquiry. I have firefox across multiple macbooks, ipads and iphones. The sync feature is unable to sync/save password across devi… (read more)

Hi This is the 3rd time I am making this inquiry. I have firefox across multiple macbooks, ipads and iphones. The sync feature is unable to sync/save password across devices. If I save a PW on one device, even if I force all the devices Firefox to force sync, nothing shows up on the other devices. Please advise...

Asked by zubair.nizami 13 hours ago

Cannot open emails after Windows Onedrive Sync.

I accidentally activated the OneDrive sync. After the mail directory were uploaded to the OneDrive cloud, thunderbird mail can only see each new mail title, but I cannot … (read more)

I accidentally activated the OneDrive sync. After the mail directory were uploaded to the OneDrive cloud, thunderbird mail can only see each new mail title, but I cannot open these mails after I double click into them. It will just come back as directory and file not found. In other words, the paths are valid, but I can only see title without the preview nor the content of the emails.

File not found The file mailbox:///C:/Users/XXXXXX/MozillaMail/xxxxxx/Inbox?number=2704 cannot be found. Please check the location and try again.

Any help is welcome and appreciated, thank you in advance.

Asked by e34 14 hours ago

Google search simply hangs - clearing History & retry works

Firefox 129.0 (64bit) - Windows 10 (with current updates) Sometimes (except when I'm demonstrating the problem of course) a Google search simply hangs. In the search fi… (read more)

Firefox 129.0 (64bit) - Windows 10 (with current updates)

Sometimes (except when I'm demonstrating the problem of course) a Google search simply hangs. In the search field (next to the shield & lock) the website for the search appears, eg https://www.google.com/search?client=firefox-b-d&q=how+secure+are+android+phones or https://www.google.com/search?client=firefox-b-d&q=nsw+service+parking+meter+app there is no other response and no activity in bottom left corner of the window.

Simply clearing history (history, cookies, cached files, but not site settings) fixes the problem and the search can then be repeated and new searches done until the next time, when it's a case of rinse & repeat. No other action is required, which would seem to suggest that the problem isn't elsewhere.

This problem affects both my wife's and my PC (same configs), and has for several weeks, sorry can't be more precise as to when it started.

Thanks, Mike

Asked by mike741 2 weeks ago

Last reply by mike741 18 hours ago

Why are web Shortcuts added to Firefox Focus Home Screen cut off?

I have added (as a start) some web shortcuts to my Firefox Focus home screen. However, they are cut off, so I can only see the top part of the label. I can work out what … (read more)

I have added (as a start) some web shortcuts to my Firefox Focus home screen. However, they are cut off, so I can only see the top part of the label. I can work out what they are but what happens when I add more shortcuts? How can I see the whole shortcut and label, please? I'm using Android version 14.

Asked by BruceWF 2 months ago

Last reply by BruceWF 20 hours ago

Lost access to Trash folder in Thunderbird

I have Thunderbird set up to download email from my ISP to an inbox under that account. A few days ago I saw that when I deleted a message it did not go the the Trash fol… (read more)

I have Thunderbird set up to download email from my ISP to an inbox under that account. A few days ago I saw that when I deleted a message it did not go the the Trash folder. When I look at the properties of that folder it shows a blank for location and while the message is deleted from the inbox it disappears. I do not know how that location was lost or how to restore it to it's previous value.

Asked by Scott Wasserman 20 hours ago

Login

I get this message trying to sign into a new to me banking site. Wondering if this is something I have to address or is it on the banking site to fix??? We are unable t… (read more)

I get this message trying to sign into a new to me banking site. Wondering if this is something I have to address or is it on the banking site to fix???


We are unable to complete your request.

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Asked by Frankieb21 20 hours ago

firefox version 129 continues to not play HD amazon prime videos

As noted by others about recently-prior versions of Firefox, version 129 ALSO fails to play videos (on Amazon Prime) at HD even though other browsers, Chrome and Edge as … (read more)

As noted by others about recently-prior versions of Firefox, version 129 ALSO fails to play videos (on Amazon Prime) at HD even though other browsers, Chrome and Edge as examples, work perfectly well. This problem MAY have started with a fairly recent version of Firefox (like 127 or 128). See the post right here by another user, earlier Firefox version, with the EXACT same problem:

https://support.mozilla.org/en-US/que.../1455729

Asked by YetAnotherUser 2 weeks ago

Last reply by YetAnotherUser 20 hours ago

adress bar doesn't work

The address bar is driving me crazy tbh. I want to search for something from it and it works most of the times but doesn't some other times, and I don't know why. I did t… (read more)

The address bar is driving me crazy tbh. I want to search for something from it and it works most of the times but doesn't some other times, and I don't know why. I did try to refresh firefox after you click the helper software to uninstall it, but it still doesn't work all the times, and I also tried this (https://support.mozilla.org/en-US/questions/1337970), yet it still doesn't. I might try to uninstall and install it again but is there anything else I can do if it still doesn't work?

Asked by Hossam Abd-Elghafar 2 weeks ago

Last reply by Hossam Abd-Elghafar 21 hours ago

Printing pdf

When opening a pdf file to print, the setting at the top defaults to "Automatic Zoom". Can this default setting be changed to actual size? Some pdf's won't print the whol… (read more)

When opening a pdf file to print, the setting at the top defaults to "Automatic Zoom". Can this default setting be changed to actual size? Some pdf's won't print the whole page, leaving part of the right side off.

Asked by kiwibeaver 22 hours ago

CHHIMI.com and FireFox on PC

Recently MalwareBytes has been flagging, MANY times a day, an attempt by Firefox 129.0.2 to go to CHHIMI.com. The message from MalwareBytes says it is being "blocked due … (read more)

Recently MalwareBytes has been flagging, MANY times a day, an attempt by Firefox 129.0.2 to go to CHHIMI.com. The message from MalwareBytes says it is being "blocked due to Trojan". This is an "outbound" type from C:\Program Files\Mozilla Firefox\firefox.exe.

The only info I have been able to find about CHHIMI is that it is a very new website that does not use HTTPS validation. Allegedly has something to do with gaming. The only "gaming" I do is an occasional bout with an on-board (not on-line) Solitare.

So, the fundamental question I have is why is FireFox routing to CHHIMI.com and how do I stop it?

Asked by jal64 1 day ago

Last reply by jal64 23 hours ago

Thunderbird email access

I have had forever a Thunderbird email acount. Since they merged with Mozilla I cannot access my emails. Asks for a password...never needed one for Thunderbird.

Asked by Ann Leyens 1 day ago