All Products Support Forum

hi, all of a sudden today, my files i am saving on my Canva are downloading to zipped files - they were fine and now, zipped . What have I clicked fo make this happen and how can I go back to the way it was please I have tried everything in settings on all sorts of pages and can't see what I have done it was fine earlier so I have done it I suspect can you please talk me through it step by step as I am not too good at following tech instructions from people who know what they are walking about thank you :-)

Prior to ~1 week ago, my process of using Firefox was as follows:

• Open a new tab, search for something, click through a few links

If I couldn't find anything relevant in the first page of results, I'd navigate back to the Firefox Home Page and try another search. I hate going past the first page of results!

However, as of ~1 week ago, I can no longer navigate to the Firefox Home Page - why is this?

After downloading an update, the only thing that I can click that works is the Firefox button. Once in Firefox, when I click anything, the window appears for a millisecond and disappears. So I can go nowhere.

I am communicating using my iPhone, not the computer with the problem.

hey all. i'm inquiring about how much longer it will be until the URL bottom left corner of firefox on youtube.com bug i reported here is fixed: https://github.com/webcompat/web-bugs/issues/135606 . asking here because i asked on the issue page (the link) and nobody responded :(. thanks so much!

The Inbox is not showing up but my Drafts is showing two emails in it, but I can not forward on do anything with them. I am on a updated Dell Studio laptop with Windows 10. I have had a lot of problems getting my email to work Optimum using suddenlink.net server. It is working well on my Mac Mini. I have been at this for two days trying to get it to work. Thanks for the work on this good software!

I recently upgraded Thunderbird from v102 to v115. Since installing that upgrade, starting Thunderbird in my email inbox results in the inbox message list window showing a message received days ago at the bottom of the listing. The scrollbar is not all the way at the bottom. I can scroll down to the bottom of the list to see the last message received, but this should not be necessary, and this is a change from the way v112 worked.

If I close Thunderbird with a newsgroup or an inbox subfolder selected, then when I next open Thunderbird and select the inbox the listing goes all the way down to the last received message as it should.

How can I make this behavior the default when starting Thunderbird in the inbox? Thanks!

Thanks for the help with the screenshots David. Here are the 3 screenshots 1.) Error message on bottom right. 2 & 3) Incoming and outgoing server settings. Looking forward to solving this issue!

A new problem since July 1, 2024 Thunderbird keeps crashing on start-up when checking for new mail. HELP!! Crash ID: bp-e8be7291-7fe9-41c0-bd21-45d860240702

alfieepstein@gmail.com

I am not computer savy and I have tried every way I know to get to the following web site. Please help me. I put it in and it just says not logged in. I have tried changing passwords and that does not matter. I feel something is blocking it and I am not smart enough and to old to figure it out. https://mychart.clevelandclinic.org/Authentication/Login? Thank you Jean Brummett Jeandet11@aol.com

I have a brand new install of Thunderbird, and I want to import .mbox files that I converted from Outlook .pst files.

I have seen many support articles saying that to import .mbox files, I need to use the "Local Folders" option in the Folders menu on the left hand side of the main page. I have added the ImportExportTools NG plug-in, but I don't see a "Local Folders" option on my main page.

I must be missing a step. I have attached a screen shot.

Thank you for your help.

Hi,

I've got a new phone and yet again Firefox on Android is listing sites in the address bar I've never been to. Webmd com is one and every time I install Firefox on a ohone this site appears ad a suggestion. Nationalgeographic.com is another and there are others as well. I've never been to these aites on thus ohone. They aren't being synched from elsewhere as sites I've been to aren't being suggested.

I tried to use youtube thumbnails like adding a layer on thumbnails, and changing the youtube logo... Suddenly it doesn't work, tried combinations from DOM to everything. As currently expected, you can see the PC version on https://github.com/Omarplayz233/pearify-firefox

Microsoft is telling me I need to open a ticket with Thunderbird while I work to address the problem with my microsoft tenet. Basically, I don't seem to be able to get any of the member accounts on my tenet to be able to use thunderbird with their organization email account. Any tips from Thunderbird would be helpful.

I have been able to set up thunderbird for the Admin email for the tenet and it is working.

I just can't seem to get the Microsoft settings right for the other email addresses in the tenet to be able to use any email client other than Outlook.

Why is it that Firefox can sync links and other setting across all versions, in all locations and yet Thunderbird can't even sync address books, history and filters? My only solution is to only run Thunderbird from a flash drive I have with me all of the time. It's not ideal but it works. Dave out

P.S. It also aggravates me that I have to use OWL with exchange server, which I dislike very strongly!

I am using Windows 10 Home on an HP laptop. Some months ago, I began getting this error message when trying to start Thunderbird: Your Thunderbird profile cannot be loaded. It may be missing or inaccessible. I've been slogging along using my Gmail reader since then but I need my address books from TB for my business. I really need to get this fixed.

I've read all the questions/replies on this and have uninstalled and reinstalled TB. My Appdata/Roaming/TB file only has 5 files in it: Crash Reports, Pending Pings and Profiles plus a couple of 1 KB config files. Don't know if this is right or not.

When I search the Profiles folder using .ini, I get this Notepad info:

[Install8216C80C92C4E828] Default=C:\Users\*\Documents\yvfr1fi4.default Locked=1

[Profile3] Name=thunderbird IsRelative=1 Path=Profiles/kavosmqu.thunderbird

I have this yvfr file on a thumb drive and I tried uploading that into the roaming/TB file but I still get the same error message.

Any help greatly appreciated! Thank you.

Firefox on my samsung galaxy A15 is not syncing my macbook pro Firefox bookmarks. Tried a few troubleshooting tips and still nothing. Instruction keep saying to pair from within sync settings but i dont know what that means. My camera is the only way im able to scan qr codes.