All Products Support Forum

Hello everyone, I have had a problem for a few weeks on the X platform. Some buttons no longer appear, notably the edit button on an image post or the "see" button for a hidden account (see images attached) Does anyone have a solution? I uninstalled ALL the extensions and restarted the app, but nothing works! Thanks in advance

Firefox : 127.0.1 (64 bits) Mac mini M1 2020, mac osx Sonoma 14.4

I have various multi-members set up on TB. Most of the time, I use them just as they are, but on occasion, I would like see the members of the list displayed in the "TO" field of the email, so I can delete one or two of them from a specific email. Is there a way to do this?

In Windows Live Mail, for example, clicking on the name of the list would display the members. This doesn't work in TB. Is there a similar function?

Starting with Firefox version 120, you can set Firefox to automatically launch whenever you start or restart your Windows computer. https://support.mozilla.org/en-US/kb/open-firefox-automatically-when-you-start-computer

The browser shows opt-in prompt for the user to easily setup this behavior. However, I do not want to do this.

When I click "No thanks", the prompt goes away, but couple days later, it returns. I guess that an update resets the prompt status.

Is there a way to permanently disable this opt-in prompt without allowing Firefox to start automatically with the computer?

Hello, When I try to add my Gmail account into thunderbird, it goes this way : - enter my id and PWD - continue : IMAP and SMTP servers are automatically detected - continue : I am redirected to a google sign in window where my id is already filled. - continue : instead of asking my PWD, Google sends a 400 bad request error.

How can I add my Gmail address?

Thank you. Juliette

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox and youtube has no issues on other browsers.

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported by my browser, Firefox. I have never had any problems with it before. Is there a fix? Thanks

The settings menu gives me the option to mark an email as junk and then either move it to the junk folder or delete it. Fair enough.

But once messages are in the junk folder, I am trying to find an easy way to THEN delete them without clicking on "delete selected messages" which then sends them on to the trash file, where they AGAIN need to be deleted.

Assuming there's currently no way to do this, would it be difficult to add "empty folder" option to the junk file? That would save an unnecessary step.

I don't like to delete them straight off because I might accidentally delete a message I want to keep, so I use the junk folder to give them a second chance as it were. But I'm trying to avoid the third chance.

In my experience with the TF2 Wiki page, clicking an audio file link would open a new tab where I can play the file. Since I've moved to firefox, I can no longer do this. Instead, the file downloads. Is there a way to change this? I saw in another post that you have to change the flag media.play-stand-alone to true but it was already true.

Hello,

I am running Thunderbird 115.12.1 (64-bit). I somehow turned on the number of messages and folder size and can't seem to figure out of to remove them. A colleague suggested I click the 3 dots to the right of the "New Message" but I don't see them at all. Please advise. Thank you!

I am unable to login into Gmail, nor Exchange 365 on Windows with OAuth2.

In the Google auth flow, clicking "Allow" to grant permissions to Thunderbird causes the page to hang and nothing happens.

I have a very good PC (5800X3D, 7900XT, 32GB DDR4 3600), but Firefox (either the normal, canary and nightly version) can't play smoothly any 4K video (like the Borderlands trailer: https://www.youtube.com/watch?v=lU_NKNZljoQ ). 1440 and lower resolutions are fine, as are 4K videos on Chrome and Edge. FWIW, my CPU during 4K playback is barely used (1-2%), and my GPU's video codec (VCE) is used by around a third. Disabling HW accel makes things better, as it still stutters but it's (barely) passable. I already tried creating a new profile, but still it's the same.

The default attribution line created by Thunderbird when replying doesn't work well when sending e-mail to Outlook users. [Unfortunately, Outlook users comprise 100% of the people to whom I send emails in TB.] TB's default attribution line causes Outlook OWA to hide the entire reply from the reader unless they click on a [...] button to show it. Then when displayed, the entire message is quoted/indented.

Yes, this is a bug in Outlook. No, it's not going to get fixed.

This can be avoided by changing the attribution line which current defaults to:

       On <date> <time>, <name> wrote:

Simply adding a space after the colon at the end of the line "fixes" the problem, but it's annoying to have to do that manually.

Can that attribution line be configured somewhere?

I've found all sorts of addons that let you muck with the headers of replies, but the headers are fine. It's just the attribution line that needs to be fixed.

TSO Host migrated all my email accounts to a different server. All my emails have stopped downloading to Thunderbird. I cannot find a way to configure my TSO Host email accounts since they upgraded their servers to Cpanel deluxe yesterday and neither can anyone at TSO Host.

I would like to set up an email account with a pen name that I am using as an author. Is there a way to do that without giving my actual credentials? Thanks for your kind attention.