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Hi, Nearly all of the User Interface windows on Thunderbird are tiny. For example, if I open the "About Thunderbird" the window is tiny. Likewise, various windows with instructions that come up are tiny. I have been able to at least read messages and read the settings windows by cranking up the font size but this does not help in general. This feels like a display resolution issue but other programs are fine. So if I change the system display res, I expect other programs to be huge. I have seen some threads on this in the archive but for older versions. I am running TB 128.1esr (I think - difficult to read!) on an iMac running Sonoma 14.6.1. I just upgraded to a new iMac and my previous installation was on Mojave and ran a thing called Theme and Font Changer, which is now disabled (possibly some buried consequence of running that add-on is resonspible). Really would appreciate help!!! Thank you. Tobias

I have been running into issues if Firefox affecting other programs. One example - closing a game from the big fish game manager. Normal termination of the game hangs up. Closing firefox, usually via the windows task manager, frees up the game manager and the game properly terminates. However, before having task manager close firefox, I see a number anywhere from 6 to 12 or more - firefox(10) for example - trying to re-launch firefox gets an endless round of messages about firefox not responding and a request to close firefox. So far I have only found one effective workaround to this issue. Booting into safe mode and clearing temp and prefetch. This usually holds but I have been seeing this every day for the last 4 days. What is going on and how do I fix it?

Hello, recently I've been getting several Certificate warning messages that seem to have cleared up, but two problems persist. When I try to send email from domain hosted accounts (POP3), I get the image I have added, stating the sending has failed. When I send email from my ISP account (Comcast), I get "message was sent," but can't be copied to the Send folder. Any ideas? Thank you. (Windows 10 desktop, Norton Antivirus)

Firefox 129.0.2 (64-bit) Mozilla Firefox Snap for Ubuntu canonical-002 - 1.0

Running on kubuntu Linux 24.04, kernel version 6.8.0-41-generic (64-bit) KDE Plasma Version 5.27.11 Qt Version 5.15.13

I've posted a description of my problem on the kubuntu forums: https://www.kubuntuforums.net/forum/newbie-support/help-the-new-guy/681835-firefox-eating-up-a-lot-of-cpu

Here is a synopsis of my posts on that thread to distill the most noteworthy symptoms:

I have snap Firefox installed.

$ snap list Name Version Rev Tracking Publisher Notes bare 1.0 5 latest/stable canonical✓ base core22 20240731 1564 latest/stable canonical✓ base firefox 129.0.2-1 4793 latest/stable mozilla✓ - firmware-updater 0+git.5007558 127 latest/stable/… canonical✓ - gnome-42-2204 0+git.510a601 176 latest/stable/… canonical✓ - gtk-common-themes 0.1-81-g442e511 1535 latest/stable/… canonical✓ - snapd 2.63 21759 latest/stable canonical✓ snapd thunderbird 128.1.0esr-1 507 latest/stable/… canonical✓ - $

If I start firefox from the shell command line, it runs fine. It runs the shell script in /usr/bin/firefox, which ultimately executes /snap/bin/firefox. Clearly that shell script is doing some configuration that I don't understand.

If I​ hit Alt-space I see the menu in the referenced screen grab (see attached).

If I select the first entry, to run firefox from the command line, it has the same effect as starting /usr/bin/firefox from a bash shell; it works fine. However, if I select the third entry, firefox does not play any video; I've mostly tested with YouTube videos that have actual video and audio.

I'm not sure what gets executed when I select the third option from the Alt-space menu. It appears from doing a "ps -ef" that it's the same /snap/firefox/... executable. But I'm wondering why is this entry in the Alt-space menu and how does it get initialized or 'configured' to run.

Additionally, if I do start firefox from the entry with the firefox browser icon, and it fails to play video, I must then uninstall firefox using snap and then reinstall in order to get video playback to work. That is, after a failed start, simply exiting firefox and restarting it from the shell command line will not work; firefox will not play video correctly at all.

I also noticed that on my PC desktop, "snap list" lists firefox as "firefox 129.0.2-1 4793 latest/stable mozilla✓ -"

But on my old Lenova laptop running the same kubuntu version, "snap list" lists firefox as "firefox 129.0.2-1 4757 latest/stable mozilla✓ -"

​I'm up to date on both systems via "sudo apt update"' and "sudo apt upgrade"

Even more frustrating, today, for the first time, despite starting firefox from the command line, video still didn't play. I had to uninstall firefox and reinstall it.

Hi, Thunderbird is not downloading the complete message. I see this:

--Apple-Mail=_07C68E8C-B919-4F54-8E71-C4532D9F5C1E-- --Apple-Mail=_B6AD83FA-AC07-4852-BF8D-612C00F01997--

Any helpful resolution would be appreciated.

I am unable to login to Spectrum.net. I was able to login until a couple of days ago. I can login through Edge but I don't want to use Edge. I contacted Spectrum and since I can log in through edge they say it is a browser problem.

Hi, I try to visit my website ahsapsaksi.com. When I visit on firefox(Desktop and ios). I see the isimtescil template which is the old version of the website. However when I access from another browser like opera I see the updated website(welcome to acme page) only with VPN connection. I tried to delete cookies, visited in private tab etc., however I couldn't manage to see my updated website in firefox(in both desktop and ios).

Can you help me please?

Now a new update. When I visit the website on firefox with VPN connection, I saw the updated version, and from now on I cannot see the website without the VPN at all. I dont understand what is going on. But I tried to clear that cookie many times. Now it looks like the cookie is deleted not by deleting in the settings but using VPN. Now the problem is I cannot visit the website without VPN. Can you explain my experience? why did it happen?

My Yahoo mail (used to be Cox) was working fine until the weekend then started giving me a pop up asking new log in as mentioned in another query: https://support.mozilla.org/bm/questions/1459534

where the "Thunderbird" log in page runs through several URLs (Yahoo and Google among them) and winds up on a URL tsdtocl.com which a couple of sites flag as malicious. NoahSUMO suggests running an AV scan.

I ran MBAM pro (scan for rootkits), Malwarebytes adwcleaner, Sophos Scan and Clean and received clean on all. Haven't run HitmanPro as it messed up my computer several years ago when I tried it.

I tried moving mail from the inbox of one of the accounts (I have several) to a Local folder, deleting the account, and creating a new account (thinking maybe something would be different?). Of course, it wasn't. The login page winds up on the same URL: tsdtocl.com

My Mailwash Pro had suddenly stopped connecting to the Yahoo accounts over the weekend as well.

Thunderbird v.128.1.1esr (64-bit) (up to date) Windows 11 Pro v.23H2 OS Build 22631.4037 No VPN

Two days ago my Thunderbird installation stopped being able to access my Gmail account. Everything was working fine up until then. Now I get a notice to allow Thunderbird to access Gmail, I click 'Allow' and it fails to authenticate. Collecting mail from my other non-Gmail accounts is unaffected and works fine.

I see these permission approvals are triggering email alerts to my backup Gmail account for this one re: "A new sign-in on Windows" and I am consistently clicking "Yes it was me'" with no effect. I have not done anything to block this activity, and I have no problem logging into this Gmail account from any web browser using the same credentials I am using with Thunderbird ... and which were already in place when this started happening 2 days ago.

I checked in Thunderbird Settings > Privacy & Security and cookies are being accepted, and I can see the cookies in the list.

I have tried deleting the saved (unchanged) password, removing the cookies, and even removing the account and setting it up again, with no joy.

When re-setting up the account this morning, the account creation does not complete and I am receiving this notice: "Unable to log in at server. Probably wrong configuration, username or password." (see attached screenshot)

The username and password were (a) unchanged from 3 days ago when this worked fine and (2) confirmed as I can log in to that Gmail account just fine with any web browser using the same credentials, even with incognito browser.

Thinking maybe the Thunderbird auto-detected configuration is incorrect, I changed the IMAP Connection Secutiry setting for the account from SSL/TLS to STARTTLS where it took about 2 minutes on the Checking Password stage and ultimately failed with the same error message.

TIA for any assistance with being able to use Thunderbird once again to work with this Gmail account.

Hello,

Thunderbird (vers 128.1.1esr) folders (INBOX, SENT) have a correct list of messages but when individual messages are clicked to be viewed in a tab, nothing shows up.

The person thinks they might have done a compact earlier today.

I have tried starting in Troubleshoot mode - same problem.

When I try repair on a folder - messages between Feb 2023 and today (Aug 26, 2024) disappear from the list.

I have tried to compact again - same problem.

I backed up the Profile folder once I was aware of the problem.

What else can I try?

Thanks...

I have two issues, 1st, I have to keep typing in my password everytime I check my mail, or go into my other folders. It's the same password, but comes up asking for a new password. 2nd, issue I can't send out any e-mails a box comes back stating " Sending of message failed. The message could not be sent because the connection to the outgoing server (SMTP) was lost in the middle of the transaction Try again."

I had no trouble a few weeks ago and now both of these issues have come up

 Any help would be greatly appreciated.

regards kindly, Kim

All (gmail) emails received to this particular email account since the beginning of today (26/08/2024) have had blank body text except for the following text:

The "From" and "Subject" lines are also blank, although are not blank when seen in the Inbox in list form. The emails are the same, whether in Inbox or All Mail, and relate to known trusted senders - individuals and Direct marketing (known and trusted).

Thunderbird has been acting slow with occasional freezes of "not responding". Task Manager shows it using 500mb of computer memory.

Other gmail email accounts accessed via the same Thunderbird are unaffected and continue to have their body text intact.

When the problem emails are viewed online directly via Google they show correctly with their body text.

More recently a few new emails have come in and are showing correctly, but the previous ones still have the same issue. Attached is a screen shot of a received email.

I am using: Thunderbird version 128.1.1esr (64-bit)

Edition Windows 10 Pro Version 22H2 Installed on ‎02/‎12/‎2020 OS build 19045.4651 Experience Windows Feature Experience Pack 1000.19060.1000.0

Any help would be appreciated. Thanks. BB

As of this morning, using a pervious version of supernova, drag and drop of messages from the inbox to different mailboxes fails to work. I can use the move command fine, but the D&D just plain fails.. It worked yesterday just fine. I updated to the latest version, 115.14.0 (64-bit) with the same problem occurring. Any suggestions?

I've been experiencing issues with my firefox browser (most updated version 129.0.2, running on Mac Sonoma 14.6.1). Seemingly at random times, it decides to start displaying weird symbols all over. The settings, the menu, the text on webpages, it all reverts to these weird symbols. Restarting the app and my laptop works sometimes, but only for a little bit of time then a day or two later this starts to happen again. I've tried to look at other help articles but it doesn't seem to be a font thing, it's becoming really frustrating and I hope there's an easy fix otherwise I won't be able to keep using this browser as I share my screen for work often.

This is what sows when i try to get newsmax.com I tired newsmax.com but get the same message as below.

Secure Connection Failed

An error occurred during a connection to www.newsmax.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I always been able to connect w/newsmax.com - until now. When it does not connect tells me to contact that site. Well... I tried and I can not get in to let them know. How do I fix this problem? Thank you in advance for your assistance and reply. Sandra

On startup, Thunderbird hangs up for about 2 to 3 minutes. Also hangs up sporadically there after making use of Thunderbird almost useless. This is a recent problem. Have been using Thurderbird for years without any trouble. How do I fix this problem.