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Account doesn't send emails

Hi, I have a problem with my gmail account. It works on laptop, but same settings on pc doesn't let me send emails. The incoming emails on pc are ok, but when I try to se… (read more)

Hi, I have a problem with my gmail account. It works on laptop, but same settings on pc doesn't let me send emails. The incoming emails on pc are ok, but when I try to send the email Mozilla says that "login on server smtp.gmail.com with my email address was not succeed". It doesn't help to try once more or to delete and reinstall the account. When I installed the gmail to Mozilla on laptop, I must accept it on Googles site, but my pc seems to remember old settings and they are wrong. An image attached. Hilkka

Asked by hilkka.karimo 3 days ago

Last reply by sfhowes 3 hours ago

Thunderbird 128.1.0esr (64-bit) freezing

Since the update of Thunderbird 128.1.0esr (64-bit) it freezes every couple minutes on a profile with 3 email accounts. One - no longer used - has about 2300 emails and i… (read more)

Since the update of Thunderbird 128.1.0esr (64-bit) it freezes every couple minutes on a profile with 3 email accounts. One - no longer used - has about 2300 emails and is kept to access old emails.

The second is my primary Gmail account with 4351 emails in Inbox and 2234 in Outbox. Inbox shows 1.2 gb and Outbox 911 mb. The freezing has caused very significant challenges with reading and sending emails due to the freezing. As it is my primary email it is extremely concerning. And I am in the middle of a couple huge projects so I am getting a lot of emails.

The third is minimal with 26 emails.

I know it is not the number of accounts in the profile as I have 4 other profiles with more accounts and none of them freeze at all. (I manage/monitor other websites and keep them all separate.)

Also as others have noted the Filter function is doing weird stuff and rarely works properly anymore.

Asked by Ponyone 3 days ago

Last reply by ian176 7 hours ago

Mozilla 129.02

After updating with Mozilla 129.02 yesterday my platform freezes completely after about 30 secs. I cannot even get the Task manager to work. I have to switch it off at t… (read more)

After updating with Mozilla 129.02 yesterday my platform freezes completely after about 30 secs. I cannot even get the Task manager to work. I have to switch it off at the mains and hope the switch back on is not too harmful. ( 'Update' is fast becoming one of the most scariest words in the English language)

Asked by robertred 4 days ago

Last reply by TechHorse 20 hours ago

importing just account settings to new laptop

I'm moving to a new Windows 11 laptop. I copied the profile folder from my previous Windows 10 laptop to the new laptop and imported it. As I use TB in the new laptop, I… (read more)

I'm moving to a new Windows 11 laptop. I copied the profile folder from my previous Windows 10 laptop to the new laptop and imported it.

As I use TB in the new laptop, I discovered that several of my email accounts are incorrect and do not work. I would like to try deleting them and:

1. export and import just the accounts one more time from the old to new laptop. Is that possible? How?

2. One of the imported accounts works correctly on the new laptop. Can I copy all of that account within Thunderbird as a duplicate account? That way I can just modify one or two items to recreate the non connecting accounts?

3. Any other ideas?

There are too many setting screens when adding a new correct account which means I am likely to make errors that way for my 6 accounts.

Thank you

Asked by MaybeYou 1 day ago

Last reply by Toad-Hall 1 day ago

Changing Firefox ESR 115.15 to 128.2

I've noticed that after a few months Firefox ESR will go from being one specific version to two different version tracks. Eventually the older track is removed and the ne… (read more)

I've noticed that after a few months Firefox ESR will go from being one specific version to two different version tracks. Eventually the older track is removed and the newer one is continued until it then splits. Can someone tell me why this happens and is there an easy way to swap over to the current track? I've included an attachment of what i'm talking about.

Asked by thomas.williams1156 2 days ago

Last reply by James 1 day ago

Update download stops at 98kb

I have tried to download the latest update (v129.0.2). The download stops at about 98kb. This happened on the last update (v129.0.1) as well and it took me countless at… (read more)

I have tried to download the latest update (v129.0.2). The download stops at about 98kb. This happened on the last update (v129.0.1) as well and it took me countless attempts to get it to work.

I know there are work-arounds but why should I have to **** around with my machine just to get an update?

Firefox has been an excellent browser but something has happened. I tried to access the help and, after several minutes of a blank page, I got the attached. Other legitimate pages are not loading. Sorely tempted to revert to Safari but i have donated this year and still prefer Firefox.

Asked by Ian H 2 days ago

Last reply by cor-el 1 day ago

lost home icon top left of page

I used to have a home icon to return to firefox home page; it has disappeared.Any help getting it back would be greatly appreciated.I think I might have gotten it back th… (read more)

I used to have a home icon to return to firefox home page; it has disappeared.Any help getting it back would be greatly appreciated.I think I might have gotten it back thru the extension app but don't remember the process. Thanks

Asked by Jim 2 days ago

Last reply by cor-el 1 day ago

How to update Firefox ESR 115.14.0 to 128.1.0?

I'm a newbie using Debian and Deb 12 ships with Firefox ESR and I've decided to stick with it instead of the regular release, 'cause it breaks some extensions I have. How… (read more)

I'm a newbie using Debian and Deb 12 ships with Firefox ESR and I've decided to stick with it instead of the regular release, 'cause it breaks some extensions I have. However, I want to upgrade to the latest ESR version, how do I do it? I tried going to (https://www.mozilla.org/en-US/firefox/all/#product-desktop-esr), but the file for linux 64 bit is a .tar.bz2 file, which I have no idea how to compile.

Asked by spandanjit.05 4 days ago

Last reply by cor-el 2 days ago

Thunderbird

Dzień dobry, Na moim koncie nie ma ważnych dla mnie wiadomości. Chodzi o konto markurzawski@gmail.com Czy jest możliwość przywrócenia email z okresu 01.05.2023 do 29.02.2… (read more)

Dzień dobry, Na moim koncie nie ma ważnych dla mnie wiadomości. Chodzi o konto markurzawski@gmail.com Czy jest możliwość przywrócenia email z okresu 01.05.2023 do 29.02.2024? Czy program robi gdzieś kopie zapasowe? Dlaczego emaile z gmail usuwają się po 30 dniach? Bardzo proszę o pomoc. Z wyrazami Szacunku Marcin

Asked by Marcin Kurzawski 3 days ago

Last reply by david 3 days ago

update runs then times out

When I went online today (8/21/2024) firefox said it needed an update and started running it. Seemed to take a long time, and then timed out. killed the browser and res… (read more)

When I went online today (8/21/2024) firefox said it needed an update and started running it. Seemed to take a long time, and then timed out. killed the browser and restarted. Same thing.

Is this a bad update? Having to use another product to ask this question.

Asked by Richs_Office 4 days ago

Last reply by Wesley Branton 4 days ago

Transferring Account Setup Info to a Second Computer

I have about a dozen accounts set up on my laptop. I want to have the same accounts on this desktop system. I am loathe to do so by using the standard Tools > Accoun… (read more)

I have about a dozen accounts set up on my laptop. I want to have the same accounts on this desktop system. I am loathe to do so by using the standard Tools > Account Setup process because every time I have done so in the past several months, I've had validation problems with the email servers at the ISPs. I've had to change every password to create baseline values before TB could add them even though I had valid passwords copied from a password vault program.

Is there a way to just copy or transfer the data from the laptop to this desktop? I have a couple of the accounts set up here but would like to bring the others over without having to go through the setup steps.

Asked by rabbit 1 week ago

Last reply by david 4 days ago

Firefox ESR 128.x upgrade broken ?

My organization has been using Firefox ESR for many years. I am trying to upgrade from ESR 115.12 to ESR 128.1 The upgrade is hanging at the very end of the install. Proc… (read more)

My organization has been using Firefox ESR for many years. I am trying to upgrade from ESR 115.12 to ESR 128.1 The upgrade is hanging at the very end of the install. Procmon shows firefox.exe being launched in the background and hanging. When I manually run firefox.exe, it says "Unable to read configuration file". If I edit "autoconfig.js", and comment out the "general.config.filename", then everything works.

We still use the general.config.filename and have not fully transitioned to the newer policies.json configuration (we have settings in both).

Was a change made in ESR 128 that broke (or stopped supporting) the older format ?

thanks, -stephen

Asked by stephen.wyatt 5 days ago

Last reply by cor-el 5 days ago

How to prevent Firefox auto-updates in August 2024? (Ubuntu)

We ask this today, August 20, 2024, in the hope of finding a current solution to a question that has been asked for years: How to prevent Firefox from updating? When w… (read more)

We ask this today, August 20, 2024, in the hope of finding a current solution to a question that has been asked for years:

How to prevent Firefox from updating?

When we search for this answer online, we find many answers -- all of which seem outdated. The many solutions from many years ago (which appear at the top of search listings) no longer work or are no longer available.

We like Firefox. otherwise we would not even bother asking. But we do not like that it appears users are losing the ability to customise their Firefox experience. We do not like that updates will sometimes break the way that we use Firefox. And we especially do not like that Firefox has become increasingly difficult to constrain.

If we wanted software that does not respect us we have many other other options.

What we want is: the option to tell Firefox that we will continue using this specific version of Firefox for as long as we wish, even if that leads to many terrible things. Yes, we want to know what those terrible things might be and to understand the implications of skipping this new update, but we want to make that informed decision; we do not want updates shoved down our throats.

For those running Ubuntu (Jammy) in August of 2024 how does one successfully prevent Firefox (recent) from updating? We would prefer a menu option but will accept a third-party solution if necessary. We want, among other things, to put a stop to the ominous "in X days we will install the update regardless of your obvious intentions to avoid an update" messages.

(We had these same issues back when we used Windows. The ability to prevent Firefox from updating seems to have been lost many years ago.)

Helpful responses are welcomed and appreciated.

Asked by beep-bop-bleh 5 days ago

Last reply by thepillenwerfer 5 days ago