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When I enter a site like Sephora, Menards, Ulta, and Target I either automatically get an Access Denied error or get one when I try to navigate from the home page. These websites also either won't let me log in to an account or will immediately kick me out of my account after logging in. I've tried everything I could find online and nothing has helped. I am on the latest Firefox software.

Here is an example of the error message: Access Denied You don't have permission to access "http://www.sephora.com/shop/makeup-cosmetics" on this server.

Reference #18.460dc17.1724630066.2ccd664f

https://errors.edgesuite.net/18.460dc17.1724630066.2ccd664f

Since the software update on the 23/08/24 I am unable to download emails from the mail server I use. I am not getting any error messages or logs. My thunderbird version is 128.1.1est (32 Bit). Have cleaned out the cache and restarted my system but still unable to download emails.

I switched to Firefox from Chrome recently. When I attempted to login to Facebook using Firefox, I got a message that FB had deleted my account for violating community standards. However, my FB account is still active and accessible when I log in using Chrome. I deleted Firefox, then reinstalled it, but I still get the same message about FB on Firefox -- that my account has been deleted. Can anyone help?

I'm running TBird 128.1.1esr, but the problem I'm having occurred even before the last update. I'm trying to authenticate an organizational outlook office365 email account via OAuth2. The internal browser fails to load the organizational page and, instead, presents a box for credentials which fails. Is there any way to stop TBird from using its flawed internal browser engine for authentication? Note that setting the preferred browser for links in emails has no effect on TBird's choice to use its internal browser in this case.

Thanks

My colleague, like me has been using Thunderbird for years, thank you. He has just purchased a new printer (Epson 2200) and he can no longer print any emails. Clicking on print brings up the box with 'Save to pdf' the ony option. We have gone into Troubleshooting Information and the printer appears in the print_printer line. We have also tried clearing the 'Clear saved print settings'. After we restart TB, no change, still unable to print with 'save to pdf' the only option. We have removed and reistalled the printer, which will print anything else outside of TB.

TB is up to date with the Nebula version. Windows 11 on new Acer Laptop.

Can you help?

Thank you

Don Semmons

Hello

Recently my 'search messages' has become increasingly unreliable. This may have been since Nebula auto-installed, but I can't be certain. The problem has happened occasionally in the past, but never regularly.

I usually search all local folders and often now it doesn't find mails I know exist. It will sometimes find them if I then search a likely folder [and its subfolders]. But even when the result appears to be complete it often continues searching till stopped.

Please can you suggest any reasons and fixes?

Global search still seems to work, but it's hard to be sure, and it's far less user-friendly.

Thank you.

Mrs F

TB 115.14.0, Win 10 22H2, desktop PC, POP3 from gmail...

I select one of my gmail accounts in TB and click Get Messages. It downloads one or a few emails from gmail and then suddenly the Windows hourglass appears and the banner bar at top of screen which says: "Inbox - (email account)@gmail.com - Mozilla Thunderbird" shows (Not Responding). After ~10-15 sec, downloading resumes normally and all messages accessible.

Happens with all 3 of my gmail accounts and all use same settings: Server type: POP Mail Server Server Name: pop.gmail.com port 995 Connectivity Security: SSL/TLS Authentication: OAUTH2

No TB add-ons installed, Windows Scanning is disabled in TB, running Windows Defender. Lots of free disk space, 16 GB RAM...

Tried TB troubleshooting but nothing found. Have run various Windows checks (eg, DISM and sfc) with no errors and problem continues.

Suggestions?

Working on an iMac:

Yesterday, the Firefox browser started running insanely slow. So slow that we couldn't begin to use it anymore. We had to reinstall the Firefox browser a few times to get it working again.

Also, the Firefox Dev Edition browser, randomly crashed. Since then, it hasn't opened once for me. I've reinstalled the browser multiple times. Each time I attempt to open it, nothing happens, so we have to force close it.

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works fine on Chrome and Edge. I have disabled my add-ons. I have cleared cache, cookies, etc. I have rebooted. I have turned off firewall. I have checked my DNS. I have changed the DNS protection to OFF in Firefox. I have checked my proxy setting (I have no proxy). I have reinstalled Firefox. Etc. Etc. Nothing works. The fact that it works on Chrome and Edge, that it has worked everyday until today gets me confused. I also tried using my mobile phone as a hot spot to make sure it wasn't related to my Internet connection or IP address. Anyone have any ideas?

I need help debugging a problem with IMAP folder subscription.

One of my Gmail accounts on Thunderbird 115 keeps re-subscribing to "All Mail". This happens about every second day, and Thunderbird starts re-downloading all messages in the "All Mail" folder until I unsubscribe again.

My two other Gmail accounts for which I unsubscribed to "All Mail" do not have this problem.

I have unsubscribed from the "All Mail" IMAP folder several times (right-click on account > Subscribe ... > uncheck the "All Mail" folder > click OK). I have tried deleting OR not deleting the "All Mail.msf" file (while Thunderbird wasn't running, of course). I have tried refreshing the IMAP folder list (right-click on account > Subscribe ... > click Refresh). I compared the server settings of this account to settings of other accounts which don't automatically resubscribe, and found no difference. I cannot find why this account does this. Unfortunately, it's my most active account.

How can I find what causes this, and fix it?

Thanks,

- Martin

After running scannow and chkdisk on my Win 11 laptop, the fonts for menus and toolbars in Firefox (not for web pages) is unreadably small (about 6pt). I have tried adjusting layout.css.devPixelsPerPx, ui.textScaleFactor, and browser.display.os-zoom-behavior to recommended valus as well as above or below values. So far, no help. Please advise.

Have a new 2024 macbook pro m3 max with 128GB internal memory, 8tb ssd, macos (meest recente update) , and glass fibre internet connection of 1gb up and 1gb down and have used the same router and same ISP.

i use firefox in combination with nordvpn and multicontainer add-on to open multiple tabs with on each tab/containter the same video stream of 720p/3mb. Used to work perfect until a few weeks ago. In the beginning there is no problem, but after a while stream start to stutter and freezes completely and i get a blackscreen;. Tried every quick fix on the internet, and even increased the cache. Also tried different machines and issue is the same on each macos device.

how can i fix this?

Many thanks for looking into this.

S aka1020@protonmail.com

Hi there, I have installed Fedora on my desktop and CAElinux on my laptop. In my laptop I have Thunderbird and for a while or subfolders were there. On my desktop I decided to try Kmail and all the subfolders disappear which most likely is because i didn't know much about Kmail. Then I tried using thunderbird on the desktop with the same settings that where working on the laptop and the subfolders dissapear. Then I turned on my laptop while my desktop was on and thunderbird on, and when i started Thunderbird on the laptop the subfolders disappeared. Seems like a domino effect. Now all the email are shown in one big list. If I open the email on the internet through the email provider all the subfolders are still there. Now I have removed Fedora from my desktop and installed an identical setup as the laptop. I don't dare to start Thunderbird on the desktop until i have recovered the subfoders in the laptop and I know that I am following the right path. Could someone please tell me how to recover the subfolders. Do I need to remove Thunderbird and re-install? If do so what other folders do I need to delete and where do I find them?

TMC

blabla

To reply please press here

When i open uppercode in browser Firefox and push the hyperlink, Thunderbird start correctly a new message with content (subject and body). When i receive uppercode as message in Thunderbird and push the hyperlink, Thunderbird open an empty window (and from now all messages are empty). After restart Thunderbird all messages are visible again. Is it a bug?

I am running Thunderbird Desktop Version 128.1.1esr | Released August 21, 2024 with Windows 11 Home 23H2

Hi everyone,

I am trying to view streaming live broadcasts in my country's public TV but the site detected some HDCP issue and asked me to use a HDCP-certified HDMI cable. Here is some quick info and what I had tried:

+ Besides privacy reasons, I am unable to share the website address, as viewing is limited to my country's IP addresses by the national broadcaster. + I have a dual-monitor set up to a Windows and a MacOS machine, both installed with Firefox 129.0.2 with add-ons being synced. + Viewing live videos on the same website in Windows Firefox (HDCP-certified cable) has no issue but not on MacOS Firefox (same HDCP-certified cable but different HDMI port on the monitor). + Switching around the different HDMI ports and cables yield the same outcome. + No issue on either Windows or MacOS when viewing recorded videos though. Only live streaming on MacOS is affected. + Tried disabling all add-ons and toggling DRM but to no avail. + Checked Widevine is latest version (4.10.2710.0).

Appreciate any advice or help please. Thanks in advance.

I'm trying to copy the data from a PC running xubuntu 2022 onto one running Ubuntu 2024.

I'm following the instructions here (https://www.google.com/search?channel=fs&client=ubuntu-sn&q=moving+thunderbird+data+to+a+new+computer) and all seems to work up to and including "On your destination computer" step 7 (Close Thunderbird). Step 7 "From your Thunderbird profile folder in File Browser, go up two levels" - this sends me to "Common". Step 8 Right click inside the folder, then select Paste.

Here's the problem: we're not told what to click on, but I assume it's ".thunderbird", which only contains 11 items although apparently 348 were transferred. Clicking on empty space (I tried that in desperation) doesn't work. I'm probably overlooking something obvious, but I can't see what that might be. Any suggestions gratefully received. In the meantime, I will keep trying and if I somehow get it to work I'll let you folk know.