Showing questions tagged: Show all questions

2 factor auth not working

I am trying to submit a new Add-on, Firefox requires to add 2 factor authentication, and when I am trying to do that and enter code it tells me that is wrong even I am su… (read more)

I am trying to submit a new Add-on, Firefox requires to add 2 factor authentication, and when I am trying to do that and enter code it tells me that is wrong even I am sure it is right. I tried many times with many auth app on my phone Hope to solve that to submit my Add-on

Asked by mina_daoud 2 weeks ago

Last reply by jens82 2 hours ago

  • Solved

Correlation between Background and Firefox Data Collection and Use

I recently explored the backgrounds on Firefox. I choose one of the, because they look really nice. But after I changed my Firefox Data Collection and Use settings the ba… (read more)

I recently explored the backgrounds on Firefox. I choose one of the, because they look really nice. But after I changed my Firefox Data Collection and Use settings the background disappeared.

Why do you have to keep "Allow Firefox to send technical and interaction data to Mozilla" and "Allow Firefox to install and run studies" enabled?

Asked by lama.customs 5 hours ago

Answered by TyDraniu 5 hours ago

Another program on your computer installed an add-on ... repeatedly with every restart

This issue is happening with every newly installed add-on, but not with add-ons installed on or before Aug 3, 2024. The add-ons are installed via addons.mozilla.org. To r… (read more)

This issue is happening with every newly installed add-on, but not with add-ons installed on or before Aug 3, 2024. The add-ons are installed via addons.mozilla.org. To rule out the possibility that it's happening only with specific add-ons, I also installed one of the random recommendations on that page, Augmented Steam which has 54,248 users, and it happens with that one as well.

I'll click Enable, but the prompt appears every time I restart Firefox.

What I've tried (with a restart after each attempt):

  • Clear the startup cache
  • Delete extensions.json
  • Delete compatibility.ini
  • Via about:config deleted extensions.databaseSchema and extensions.getAddons.databaseSchema
  • Excluded Add-ons from syncing

I've noticed the following in extensions.json for each of the recent add-ons after restart:

  • syncGUID changes to presumably random new value
  • active changes from true to false
  • userDisabled changes from false to true
  • seen changes from true to false

Asked by Lionel Holt 1 day ago

Last reply by Lionel Holt 1 day ago

When using X11, firefox does not give gifs when copying gifs.

Hi, on X11 it does not seem to be possible to copy gifs from firefox. When copying a gif the "TARGETS" conversion only gives the following atoms: TIMESTAMP TARGE… (read more)

Hi,

on X11 it does not seem to be possible to copy gifs from firefox.

When copying a gif the "TARGETS" conversion only gives the following atoms:

   TIMESTAMP
   TARGETS
   MULTIPLE
   SAVE_TARGETS
   text/html
   text/_moz_htmlinfo
   text/_moz_htmlcontext
   image/png
   image/bmp
   image/x-bmp
   image/x-MS-bmp
   image/x-icon
   image/x-ico
   image/x-win-bitmap
   image/vnd.microsoft.icon
   application/ico
   image/ico
   image/icon
   text/ico
   image/jpeg
   image/tiff
   image/avif
   image/jxl

When trying to convert to "image/gif" the conversion fails. (I am requesting conversion from the CLIPBOARD atom)

Asked by RuinWall EUW 1 day ago

I need to search for more than one search term in about:config. How can I do this?

I need to search for more than one search term in about:config. How can I do this? Is there some kind of syntax I can use like the pipe symbol to do something like onewo… (read more)

I need to search for more than one search term in about:config. How can I do this?

Is there some kind of syntax I can use like the pipe symbol to do something like oneword|anotherword or do I have to know literally the exact thing I'm looking for before looking?

thanks in advance

Search box - Can't select search engine

I am running Ubuntu 22.04 Jammy on my desktop. Problem does not appear in Windows 10. I can click the search box and the list of search engines shows. I can change the d… (read more)

I am running Ubuntu 22.04 Jammy on my desktop. Problem does not appear in Windows 10.

I can click the search box and the list of search engines shows. I can change the default search engine in settings. Mouse over highlights the selections.

Clicking on one of the choices does nothing.

I think there have been 2 updates since the problem first appeared.

PS: There also appears to be an issue with js. Some functions on websites do not work although most of the scripts do work. In particular comments on comicskingdom.com do not work and the same with comments on seattletimes.com which apparently uses the same script. Both websites work on Windows 10.

Asked by StevJensen 3 days ago

Last reply by TyDraniu 1 day ago

  • Solved

Firefox freezing

Hi, I'm using Linux Mint 22, Firefox 129.0 (64-bit). Browser is hanging after approximately 4 hours. Not sure if this is a Firefox issue, but this is where I'm starting t… (read more)

Hi, I'm using Linux Mint 22, Firefox 129.0 (64-bit). Browser is hanging after approximately 4 hours. Not sure if this is a Firefox issue, but this is where I'm starting the troubleshooting process. My suspects are (1) the browser, (2) NVIDIA drivers (3) the new Linux Mint kernel or possibly (4) a mix of the above. This was a fresh install with default options on (Wilma). Using the latest graphics drivers for GeForceRTX 2060, driver version 555.58.02, went down to native drivers, no change. Honestly, this one has me baffled. Been troubleshooting this for 3 days. It feels like a memory leak. Nothing on the crash reports. First, browser will hang, then mouse and keyboard. Hard reboot is the only option. Any help would be appreciated.

Asked by Proto Plasma 4 days ago

Answered by Proto Plasma 1 day ago

Firefox downloads weird empty HTML file

I am running Firefox 129.0.2 (64-bit) on Ubuntu 20.04.4 Recently, I have been browsing a StackExchange site and hit the back button of the browser several times (still r… (read more)

I am running Firefox 129.0.2 (64-bit) on Ubuntu 20.04.4

Recently, I have been browsing a StackExchange site and hit the back button of the browser several times (still remaining on StackExchange). I then realized that upon the last button click, Firefox downloaded a weird HTML file called something like ha71ksd.htm. The file was empty (0KB) and when uploading it to VirusTotal it showed me a completely different file there (probably since the hash of an empty file is always the same).

In any case, I am a bit worried that I might have been infected by a virus. Therefore, I'd like to at least reproduce what happened. I read in different places that it might have something to do with a wrong MIME type reported by a server prompting Firefox to download instead of displaying a file. But Stackoverflow having such a misconfiguration is also strange. I know that a 0KB file cannot contain anything malicious but the whole incident seemed highly suspicious and I need to find out what happened.

Any help or tips are appreciated!

Asked by nimrare 1 day ago

drang and drop text to firefox

I mistakenly dragged a text from a search box and dropped it on my browser page. If this text is a url (Ex: www.some_site.com), Firefox will navigate to that page. How … (read more)

I mistakenly dragged a text from a search box and dropped it on my browser page. If this text is a url (Ex: www.some_site.com), Firefox will navigate to that page. How do I prevent Firefox from opening dropped links on pages?

Asked by dave_ga490 2 days ago

Accidentally cleared Downloads list. How can I recover or restore the Downloads list?

My situation is similar to: https://support.mozilla.org/en-US/questions/1410815 but that thread is archived. Problem: I opened the Downloads folder and meant to clic… (read more)

My situation is similar to:

https://support.mozilla.org/en-US/questions/1410815

but that thread is archived.


Problem: I opened the Downloads folder and meant to click 'Organize' but I accidentally clicked 'Clear Downloads'. All the names in the Downloads list are now gone and I want to bring them back.

Situation: I did not want to clear the Downloads list, all I wanted to do was learn what options were listed in the 'Organize' button. I was hoping there might be an option to have past Downloads (the names on the Downloads list, not the downloaded files themselves) sorted by date and by domain. But now all the names in the Downloads list are gone. I don't want this to happen again so what's the best solution for this problem?


cor-el says (in page linked above) that a backup of 'places.sqlite' can recover the Downloads list. I copied that file to my Desktop but I'm guessing that it's too late for this file to be of any use now, as I did this only *after* the Downloads list was cleared.

The information I've read about the places.sqlite file (https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional , https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data , and https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile#w_bookmarks-downloads-and-browsing-history) seems to focus mainly on its relation to Bookmarks, not Downloads. Does everything that article say about restoring Bookmarks also apply to restoring Downloads?


I haven't made a backup before in Firefox specifially but my system (Linux) took a system snapshot (Timeshift) before this mistake happened. Would reverting the system to the previous snapshot allow me to access the old places.sqlite-wal file that has the now-missing Downloads list?


Also, is there a way to customize the appearance of Downloads window? I'd like to add some space between the 'Organize' button and the 'Clear Downloads' button. If I could have them separated just a little bit more, I think it might help to prevent this kind of thing from happening again.


In the meantime, I'm thinking of writing a script that regularly backs up the places.sqlite-wal file so that if this happens again, I can just use the backup. But as of now I'm uncertain that it will do what I need it to do.


Any help is appreciated. I hope I've provided enough information to make this report clear. If any needed info is missing, please let me know.

Thank you.

Asked by MintyFox 2 days ago

Rendering issues with Firefox on Linux

I have had this CPU for 8 months. I have had issues from day 1 with the stock Fedora install of Firefox where text is missing and some green and/or pink boxes appear wher… (read more)

I have had this CPU for 8 months. I have had issues from day 1 with the stock Fedora install of Firefox where text is missing and some green and/or pink boxes appear where the text boxes should be. This has happened with all versions up to 129.0.

This has only been happening with Firefox. Vscodium, (chrome based) Brave and every other Wayland application including foot and freecad render correctly. it is only firefox and only firefox with this GPU. If I run Firefox under qemu without eGL then the rendering is good. If I run it under qemu and enable the virtioGL driver I get the same issue.

I attach a sample of a screen shot that shows that was captured from the frame buffer. In the bottom left corner, you can see quite a few characters missing. This happens randomly and sometimes goes away when scrolling.

I have seen other issues that say that it is a hardware problem, but I am not convinced. This happened with mesa-24.2.0. Find the glewinfo attached below: (Glewinfo log is very long, uploaded to Pastebin for better viewing) https://pastebin.com/raw/1NMnAjmc

Asked by tyzyrp+aper34o1djrfc 1 week ago

Last reply by tyzyrp+aper34o1djrfc 2 days ago

  • Solved

firefox crashing

For the last 2 weeks I started having problems with Firefox working consistently. Sometimes only tabs crash, sometimes Firefox crashes. It is not tied to any actions, a t… (read more)

For the last 2 weeks I started having problems with Firefox working consistently. Sometimes only tabs crash, sometimes Firefox crashes. It is not tied to any actions, a tab can crash even if you don't perform any actions in the browser. I have tried clean install on Fedora and Vanilla OS, native and Flatpak packages. The result is always the same - tabs or Firefox crashes every few minutes.

Asked by Maksim Podterebkov 1 week ago

Answered by Maksim Podterebkov 2 days ago

How to update Firefox ESR 115.14.0 to 128.1.0?

I'm a newbie using Debian and Deb 12 ships with Firefox ESR and I've decided to stick with it instead of the regular release, 'cause it breaks some extensions I have. How… (read more)

I'm a newbie using Debian and Deb 12 ships with Firefox ESR and I've decided to stick with it instead of the regular release, 'cause it breaks some extensions I have. However, I want to upgrade to the latest ESR version, how do I do it? I tried going to (https://www.mozilla.org/en-US/firefox/all/#product-desktop-esr), but the file for linux 64 bit is a .tar.bz2 file, which I have no idea how to compile.

Asked by spandanjit.05 4 days ago

Last reply by cor-el 2 days ago

URL suggestions don't show bookmarked or pinned sites as first option

Hello, everytime I want to open a website that I frequently use, Firefox fails to suggest it as first and rather suggests the "base" url. Example: I want to open https:/… (read more)

Hello, everytime I want to open a website that I frequently use, Firefox fails to suggest it as first and rather suggests the "base" url. Example: I want to open https://www.arabdict.com/en/deutsch-arabisch but typing "ara" in the URL input field always suggests https://www.arabdict.com although the first link is both bookmarked and pinned on home. Can someone tell me how to fix this if it's even fixable yet? Chrome does this if you want to compare the user experience I'm missing since switching to Firefox. Thank you!

P.S: sorry for the first screenshot, I couldn't catch the suggestions menu with the built in screenshot tool.

Asked by Adam.I 3 days ago

Last reply by TechHorse 3 days ago

pCloud PDF links do not open in Firefox for Linux.

pCloud PDF links do not open in Firefox for Linux. When I share a pCloud PDF link to social media groups, the link doesn't work. I know that the link will open in other … (read more)

pCloud PDF links do not open in Firefox for Linux.

When I share a pCloud PDF link to social media groups, the link doesn't work. I know that the link will open in other browsers.

Asked by persister1 4 days ago

Last reply by jonzn4SUSE 3 days ago

Crashes when using Youtube on Firefox

Hi. I got a new laptop some weeks ago (Linux Fedora) and I've been using Firefox without any problems until last week. When watching Youtube videos my system shell crashe… (read more)

Hi. I got a new laptop some weeks ago (Linux Fedora) and I've been using Firefox without any problems until last week. When watching Youtube videos my system shell crashes completely. This problem ONLY happens with Youtube videos and Firefox. Other browsers work fine and I don't have this problem in other websites.

Recent crashes ID: bp-f6b555b9-0fbb-447d-a3b3-9f7ee0240818 bp-1fad31a3-0735-49dd-92ac-44e2d0240818 bp-19ae85a5-8bd3-4d3b-b366-f65a10240818 bp-7ca6ded3-871e-45ad-8351-f21c40240818 bp-88f4aca2-437b-45d1-8d7a-11a7c0240818 bp-ebb8ed44-af42-44c1-89f9-54b1f0240818 bp-3aa6e40e-467c-4c72-8373-b23e30240818

Asked by fjcorfel 1 week ago

Last reply by fjcorfel 4 days ago

need firefox 115 or better. have 113. is there a way to upgrade without having to download whole program?

LINUX. see subject, please. i started on this laptop w/ mint. 5 or 6 years ago. then downloaded peppermint 1 and has been working great, but the browser does not update a… (read more)

LINUX. see subject, please. i started on this laptop w/ mint. 5 or 6 years ago. then downloaded peppermint 1 and has been working great, but the browser does not update automatically like is said. Then, my Linux guy up and passed away. I know no one in town that uses it. I'M ON LINUX. any help appreciated. have gotten some replies with folk trying to help, but it just wants to download/install whole program. my bank wants me to upgrade to at least 115. can't access accts. Chase are useless. They don't know what Linux is. Perhaps someone here can point me in right direction? Regards. God bless.

Asked by rick harper 5 days ago

Last reply by rick harper 4 days ago