Program stopped working and lost all contacts.

Last night I lost all email and contacts through Thunderbird. Using Thundrebird 128.1.0esr on a MAC OS Sonoma 14.6. Can't use software as it will not work after opening… (read more)

Last night I lost all email and contacts through Thunderbird. Using Thundrebird 128.1.0esr on a MAC OS Sonoma 14.6. Can't use software as it will not work after opening it up. Uploaded image of current status. Let me know how to proceed. Already deleted and reloaded software with same result.

Asked by nforgit 19 hours ago

Internet access

When I first open my Thunderbird account in order to look at my mail account, I get a first page that says "No Message Found". This message holds for about 3 - 4 seconds… (read more)

When I first open my Thunderbird account in order to look at my mail account, I get a first page that says "No Message Found". This message holds for about 3 - 4 seconds and then switches to my mail account. Is there and way to eliminate the page that says "No Message Found.?

Asked by Robert Nohavec 19 hours ago

Internet access

When I first open my Thunderbird account in order to look at my mail account, I get a first page that says "No Message Found". This message holds for about 3 - 4 seconds… (read more)

When I first open my Thunderbird account in order to look at my mail account, I get a first page that says "No Message Found". This message holds for about 3 - 4 seconds and then switches to my mail account. Is there and way to eliminate the page that says "No Message Found.?

Asked by Robert Nohavec 19 hours ago

My Emails from 2018 till today suddenly disappeared (bug1890230)

Today while using the email got message to compact folder so i did and left it, after 30 min came back with a message that TB crashed, reopened it and found that i can se… (read more)

Today while using the email got message to compact folder so i did and left it, after 30 min came back with a message that TB crashed, reopened it and found that i can see the emails subject but they don't open. Searched the form and tried the repair option but after it finished it deleted all the emails from 2018 till now and i can see the emails of 2017 only (the first year of usage) -i tried deleting the .msd file but didn't help

-Created new profile and copied the inbox folder to it but still can see old emails only.

-- i sent a test email from my mobile to my email and it received it but the emails on the server that was downloaded before the crash are not downloaded again - i did search on email address that iam sure that we communicated recently only and i could see all the emails in the search but when i try to open it its empty

Asked by ahmed said 4 days ago

Last reply by ahmed said 20 hours ago

Thunderbird 128.1.0esr mac Cant Install s/mime cert on people tab

Hi, I have a iMac with os Sonoma 14.6 and Thunderbird 128.1.0esr. I try to sign emails with s/mime digital certificates, but i cant. I have a personal digital certificate… (read more)

Hi, I have a iMac with os Sonoma 14.6 and Thunderbird 128.1.0esr. I try to sign emails with s/mime digital certificates, but i cant. I have a personal digital certificate that i use on my mozilla firefox without any issue to login, sign docs and everything, but on thunderbird i cant sign or encrypted a message. The reason is that when i try to install certificates, it just dont put in on people tab, on Certificate Manager, but on Your Certificates. I try with .p12 format and with .cer format. When i try to import on Your certificates tab, i click import and it just select p12 certificates. If i choose cer dont work. And it import certificates just right. But it doesnt let me choose these certificate to sign emails or encrypt ( account settings - end-to-end-encryption - S/MIME area saying Personal Certificate for Digital Signing with Select.. buton and Personal Certificate for encryption. I just import certificates, it put on your certificates, dont leave me put any on personal. Then i click on Select to assign certificate to sign and says Certificate Manager can´t locate a valid certificate that can be used to digitally sign your messages with an address of . I check that the email address is the same of digital certificate, when i ask autorithy to give me certificate, that certificate, can be used and is associated with the email address i try to sign. But it dont work. Any help?

Asked by Jose 20 hours ago

Copied thunderbird folder to new laptop, all old messages before copying are blank. Can only view headers

I needed to migrate my account to another laptop and i was advised to use the the following method: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-… (read more)

I needed to migrate my account to another laptop and i was advised to use the the following method: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer.

However, all the emails dated prior to the move, come up blank now, only the headers can be seen.

Server type is POP

I cannot download them from webmail as for majority the previous server was IMAP which is no longer connected.

Asked by Laila 3 days ago

Last reply by Laila 2 days ago

Print Single Event in Calendar

From what I can tell, there is no way to print the contents of a single calendar event. Calendar events may have important information in the event details, like progr… (read more)

From what I can tell, there is no way to print the contents of a single calendar event. Calendar events may have important information in the event details, like program agenda or travel directions. Being able to print an event is really rudimentary...a person wouldn't really even think that it cannot be done. So, the work around is to use the Windows program Snip and Sketch to take a picture of the entire event and then print that. Just unbelievable at this stage of Thunderbird's development. Not being able to do print an event is kind of like a word processing program excluding the letter 'x' because it isn't used much. Seriously.

Asked by jwells222 23 hours ago

Mails from my brother end up in spam. He is registrated in my adress book.

Thunderbird. Mails from my brother ends up in spam. Nowbody else I want mails from is in this situation. All other mails (outlook) my brother is sending is received as th… (read more)

Thunderbird. Mails from my brother ends up in spam. Nowbody else I want mails from is in this situation. All other mails (outlook) my brother is sending is received as they should. I think I have tried "everything" - no succes so far. This problem is new. It was not the case some weeks ago.

Asked by thorvald1 23 hours ago

Not going into Junk folder

bold textI keep getting these emails that I would like to put into my junk folder so that I don't get anymore of their emails in my Inbox. The message includes a box fro… (read more)

bold textI keep getting these emails that I would like to put into my junk folder so that I don't get anymore of their emails in my Inbox. The message includes a box fro you that says "Learn More" and "Not Junk". This also grays out my ability to put it in the junk folder. Because of this, I keep getting more emails from them. How do I make it so I don't receive any more of their emails into my Inbox?

Asked by Britt 1 day ago

opening thuder bird

I cant opoen Thunderbird anymore i get a RUL runner error i dont know what version i have im using windows 11 and i cant even download it it says it failed what can i do… (read more)

I cant opoen Thunderbird anymore i get a RUL runner error i dont know what version i have im using windows 11 and i cant even download it it says it failed what can i do thanks

Asked by Mark Ingle 1 day ago

Missing Emails from Last Year in Inbox Folder

Dear TB Support*ies out there, I am writing to seek your urgent assistance regarding a critical issue I encountered today with my Thunderbird email client. I have been u… (read more)

Dear TB Support*ies out there,

I am writing to seek your urgent assistance regarding a critical issue I encountered today with my Thunderbird email client. I have been using Thunderbird since at least 2016, and today, I noticed that all my emails from mid-July 2023 until today's noon have disappeared from my Inbox folder from one moment to the other. Archive and trash are empty.

These emails are crucial for my ongoing work and communications. I am hoping you can guide me on how to recover these missing emails.

Additionally, please advise if there is a possibility to re-import them from my Gmail account, as this is my primary email provider.

Your prompt response and assistance in resolving this matter will be greatly appreciated.

Thank you for your support!!!

Asked by Aela 1 day ago

"not responding"

My Thunderbird was automatically updated recently, now when I type a name in the Quick Filter Search Bar, TB is "not responding" and it takes many seconds searching Messa… (read more)

My Thunderbird was automatically updated recently, now when I type a name in the Quick Filter Search Bar, TB is "not responding" and it takes many seconds searching Messages, usually about 20 seconds.

Asked by dave414 1 day ago

Trying to circumvent Windows path limit (260 chars) -> Maildir's emails name semantics

Hi I'm trying to circumvent the Windows path limit (260 chars), when using Maildir as storage for emails in Thunderbird (for IMAP-configured accounts). The default path… (read more)

Hi

I'm trying to circumvent the Windows path limit (260 chars), when using Maildir as storage for emails in Thunderbird (for IMAP-configured accounts).

The default path in Windows looks like:

C:\Users\user\AppData\Roaming\Thunderbird\Profiles\jesvjtr1.default-release\ImapMail\xxxxxxxx.yyyyyyyyyyyy.com.pl\

which "consumes" 115 chars from 260 available (ok, I can edit profiles.ini, switch "IsRelative" to 0, and move the profile to C:\TB\user\jesvjtr1.default-release" for example, but this is inconvenient as I have to do for each user)

So I'm looking for other way - to make .eml filenames shorter - the current ones looks like: 00b201dac2f4%243f963bb0%24bec2b310%24@pw-xxxxxx.yyy.eml 00cd0e17-2810-4fa0-be24-aa612ae7aae2@victory-zzzzz.aa.eml

But You can ask why? Some of our users has complex folders tree, for example: Inbox -> Obecni KLIENCI -> ABCDEFGHI abcd xyz -> ABCDEFGHI abcd xyz France - Paris -> 2024 -> Oferty -> Zaakceptowane -> Dostarczone

The folders looks like: INBOX.sbd\Obecni KLIENCI.sbd\ABCDEFGHI abcd xyz.sbd\ABCDEFGHI abcd xyz France - Paris.sbd\2024.sbd\Oferty.sbd\Zaakceptowane.sbd\

(it all takes 242 chars)

then there will be "cur" and "tmp" folders inside the last one Zaakceptowane.sbd\cur Zaakceptowane.sbd\tmp

and when You want to store new email in the last folder (using filter), Thunderbird copied new email to tmp folder (using nstmp-xxx name), then move to cur with new name (00b201dac2f4%243f963bb0%24bec2b310%24@pw-xxxxxx.yyy.eml for example) and due to 260 chars limit it doesn't happened.

Emails are stuck in tmp with temporary names and when filter trying to do its thing again, the new nstmp-xxx files are created in tmp and so on - till the free space in disk are exhausted)

So I'm looking for settings that will make the names of .eml files shorter.

I'm curious, why Mozilla doesn't support long path names in Windows (using UNC paths "\\?\" and updating manifest file with these lines) <application xmlns="urn:schemas-microsoft-com:asm.v3">

   <windowsSettings xmlns:ws2="http://schemas.microsoft.com/SMI/2016/WindowsSettings">
       <ws2:longPathAware>true</ws2:longPathAware>
   </windowsSettings>

</application>

Asked by Chris 1 day ago