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Thunderbird problems

I’m hoping that there is someone out there that could help me with my e-mail problems. I have been a Thunderbird user for what seems like 30 years or more, but certainly… (read more)

I’m hoping that there is someone out there that could help me with my e-mail problems.

I have been a Thunderbird user for what seems like 30 years or more, but certainly it is a long time. For the best part of this time, so at least for over 15 years, I have been having problems that no one has been able to help me with. But, I just love how Thunderbird is laid out, and honestly, I am a creature of habit! Many friends have advised I move somewhere else, but have refrained to do so.

Where to start! My initial provider was madasafish, and later ported over to Thunderbird. After a few years, a female techie. friend set up my mails to use on PlusNet, so I could receive and send on my mobile too.

This went fairly well for a while, until PlusNet were not providing a very good service for e-mails, so now it is nearly impossible to use PlusNet, as after each action such as transferring an e-mail to a folder, it goes into refresh mode, and can sit there for minutes or hours! Is it possible to sync. my e-mails with a better provider other than PlusNet, and if so, could you please help me out with this?

However, a problem that I’ve had for some time now is not only have I lost a lot of e-mails from Thunderbird (and no one has been able to help me to recover them), but I am having difficulty sending e-mail from Thunderbird. The limitation of data now allowed on Thunderbird is very limiting, so I have had to learn from my son how to save my e-mails in a separate folder on my pc at a too regular basis.

What has motivated me to write again after so many years, is that it appears that there are changes coming about by Thunderbird that have been recently advertised, and I was rather hoping that there would be some developments that could make my life easier after such a long time.

You don’t have to be a techie. to recognise that I am not, so if anyone has the knowledge and patience to help me out, I would be very grateful.

Asked by stixman 1 hour ago

Last reply by david 1 hour ago

can not logon to the imap server:

when the error login to server imap-mail.outlook.com with username maxg41@outlook.com failed. changing the password when prompted does not allow server connection. Could … (read more)

when the error login to server imap-mail.outlook.com with username maxg41@outlook.com failed. changing the password when prompted does not allow server connection. Could you please explain how I can overcome it.

Asked by maxg41 13 hours ago

Last reply by sfhowes 1 hour ago

Thunderbird, Can't verify the Gmail Account.

Two months ago I had to install Thunderbird as New and I can't access my personal Gmail account. Everytime it fails to connect to gmail servers (Error 400). Two others, a… (read more)

Two months ago I had to install Thunderbird as New and I can't access my personal Gmail account. Everytime it fails to connect to gmail servers (Error 400). Two others, also Gmail work fine and in other programs like Vivaldi Mail, Outlook, Windows Mail it works seamlessly, but for more than 20 years I was using my Favourite Thunderbird. The problem persists even after todays upgrade. I tried even with portable version and tripple-checked the password and Servers setting.

I ran out of ideas.

Can you help?

Dare

Asked by Dare Birsa 8 hours ago

Last reply by sfhowes 1 hour ago

Saved search on thunderbird does not work nor save

When I create a 'saved search' in Thunderbird by using the File>New>Saved Search... menu the "folder" is created but is empty even if the search was valid. After re… (read more)

When I create a 'saved search' in Thunderbird by using the File>New>Saved Search... menu the "folder" is created but is empty even if the search was valid. After restarting TB the saved search "folder" disappears.

How do I fix this?

Asked by Timo 6 hours ago

Last reply by sfhowes 1 hour ago

Feature Request - Count next to "Tag" folders

I have been looking for a while but unable to see if this is possible or if there are any addons that can help I use the tagging feature and have my tags shown at the to… (read more)

I have been looking for a while but unable to see if this is possible or if there are any addons that can help

I use the tagging feature and have my tags shown at the top. However, I am prone to forgetting that email have been tagged as at a glance it is not really possible to tell if there are any tagged emails in the folder

Is there a way to set a "count" next to each tag so that I can tell if there is still emails requiring attention? If not, is this something that has been looked at?

Asked by Paul McFarlane 8 hours ago

Last reply by david 7 hours ago

Some emails disappeared when I repaired the folder.

When I click the button to “repair a folder”, some e-mails have disappeared. The inbox file is too heavy and cannot be opened as a text file. I moved the defaults fi… (read more)

When I click the button to “repair a folder”, some e-mails have disappeared.


The inbox file is too heavy and cannot be opened as a text file.
I moved the defaults file to an external HDD and saved it over the defaults file on my computer. I could not restore them.
Is there any other way to recover my email?

Asked by r9i6b0b3on 3 days ago

Last reply by krst_ 8 hours ago

Unwanted System Information Showing in Emails

For some reason I'm now getting a bunch of system information showing in the header part of displayed emails and in forwarded emails. I've included two images, one that … (read more)

For some reason I'm now getting a bunch of system information showing in the header part of displayed emails and in forwarded emails. I've included two images, one that shows the information in an email that I received, and a second one that shows just part of the information when I try forwarding that email. I don't believe I've changed any Thunderbird settings nor do I recall any updates having been installed.

Any help greatly appreciated.

Stew

Asked by sgitlin 18 hours ago

Last reply by sfhowes 15 hours ago

When I go to write an email, the new page is FULL of gobbledegook.

When I go to send an email or hit reply, the new page is full, and I mean FULL of gobbledegook. How do I get rid of it once and for all? It is a page of this: -- PK???��… (read more)

When I go to send an email or hit reply, the new page is full, and I mean FULL of gobbledegook. How do I get rid of it once and for all? It is a page of this: -- PK???���X�?}u?'?'?Index/Document.iwa?'̈́?hV???R?�N?????�?"? ? ?.??" ? ��/????"? ? ???????*$��f��f��fɨg��f��f��f��f��f��f��f��f???��f???��f"??��f2??��f:??��fz�? � "?en_US:??��fJ?en_USP?`x?�??�?�

?1866.00? gregorian??latn"?January"?February"?March"?April"?May"?June??hly"?August" September"?Octo? ??Nov ???Dec? ?*?Ja?b?*?Feb?b* bD*?April*?May*?June???ly* b*?b*?b*?b*?bL2?Jan2?Feb2?Mar2?Apr? ?y2?Jun??hl2?Aug2?Sep2?Oct2?Nov2?Dec:?<:?<:?<:?<? ?y:?<???l:?<:?<:?<:?<:?<,B?SundayB?Mo????Tues??? Wedn ???Thur????Fri??$?SaturdayJ @J @J?@J?@J?@J @J?@�R?SunR?MonR?TueR?WedR?ThuR?FriR?SatZ?SunZ?#Z?#Z?#Z?#Z?#Z?#Lb?AMj?PMr?Jr?Fr?Mr?A??J??`Ar?Sr?Or?Nr?Dz?Jz?Fz?Mz?A??J??pAz?Sz?Oz?Nz?D�??S�??M�??T�??W ?F???�???? M�??T�??W ?F??L�??1st quarter�??2nd???3r.??4th??�28�28?�?.8?�?.8?�??Q1??2??3???4�????2??3??�@4�??BC�??AD�? Before Christ�??Anno Domini�??M/d/yy�??MMM d, y�? M??$�??EEEE, M??,�??h:mm a�? ? ?:ss a�????? z�????�Uzzz�??.�??,�??.�??,�??+�??-�??E�??%�??‰�??+∞�??NaN�? #,##0.###�??#E0�??#,##0%�? ¤ ?L00�??USD�? ?AUD??A$??DBRL??

Asked by Cheryl Bracht 1 day ago

Last reply by sfhowes 23 hours ago

Import mail

Hello, after exporting the mail, the ZIP file weighs over 40 GB. How to restore all emails from this file to new mail? When extracting a 7zip file, various errors pop up … (read more)

Hello, after exporting the mail, the ZIP file weighs over 40 GB. How to restore all emails from this file to new mail? When extracting a 7zip file, various errors pop up with this archive

Asked by Daniel Dzięgielewski 1 day ago

Last reply by david 1 day ago

Unable to add accounts (gmail, custom domains, etc)

I just installed the newest Thunderbird client on my Windows 11 PC but I am unable to add any email accounts to it. My Gmail account hangs forever checking the password … (read more)

I just installed the newest Thunderbird client on my Windows 11 PC but I am unable to add any email accounts to it. My Gmail account hangs forever checking the password and my custom domain account hangs forever after it says Password OK. Both have messages like the following on the status bar at the bottom of the screen:

"Mail for user@host@emaildomain: Sending login information"

Nothing else happens. It just sits on this forever. If I Cancel, my email addresses are not added to Thunderbird.

I'm not sure what else I can do. Even trying to set the servers manually does not fix the issue.

Asked by Travis Hughes 6 days ago

Last reply by sfhowes 1 day ago

How can I recover an deleted POP account?

I accidentally deleted a POP account and I lost every folder that I had on that account, how can I recover it? I tried with some recovery programs but it didn't work … (read more)

I accidentally deleted a POP account and I lost every folder that I had on that account, how can I recover it?

I tried with some recovery programs but it didn't work

Asked by Facundo Rodriguez 2 days ago

Last reply by sfhowes 1 day ago

Can't send emails using outlook account

How do I send emails using outlook? I tried using the Oauth2 and also closing and relogging into the account. Nothing seems to work. I can receive emails but cannot send… (read more)

How do I send emails using outlook? I tried using the Oauth2 and also closing and relogging into the account. Nothing seems to work.

I can receive emails but cannot send. See attached images.

Thanks!

Asked by Student_Driver_butNoBRAKES 2 days ago

Last reply by sfhowes 1 day ago

Server Authentication

I cannot receive or send any emails. Server is not authenticating. This is a sudden fault. Thunderbird is updated to 128.0.1esr (64-bit). Opening Thunderbird shows messa… (read more)

I cannot receive or send any emails. Server is not authenticating. This is a sudden fault. Thunderbird is updated to 128.0.1esr (64-bit). Opening Thunderbird shows message "Authentication failure while connecting to Thunderbird imap.gmail.com”.

What is the fix for this?

Asked by KSI 2 days ago

Last reply by T3cH 1 day ago

Problem with Outlook & Hotmail accounts

Hi This is not the first time I am getting this issue. I have among many email accounts from diverse providers 2 Outlook & 1 Hotmail email accounts. For some reason, … (read more)

Hi This is not the first time I am getting this issue. I have among many email accounts from diverse providers 2 Outlook & 1 Hotmail email accounts. For some reason, in the last 2 weeks, Thunderbird stopped automatically logging in, although I have not changed log-in data for any of them. If I try to sign in the provided Thunderbird log in box, it rejects the log in. Even stranger, after running Thunderbird in the background in the last 2 hours, like today, SUDDENLY & without warning, I get alerts of new mail in the Hotmail account. This also happens for the Outlook accounts, which show new mail having come in yesterday and the other day, although as of now, unlike Hotmail, the other 2 have not subsequently logged in yet. I can log in via Firefox into those accounts, but Thunderbird will not, at least at the start of Thunderbird, but at a time later I have no control of? What is this strange behavior affecting only Hotmail & Outlook and how can it be permanently corrected?

Thank you in advance

Asked by simbats4z 2 days ago

Last reply by sfhowes 2 days ago

Thunderbird 128.0.1 is freezing up opening every Inbox. CAUSE: ImportExportTools add-on?

Thunderbird 128.0.1 Nebula just updated. Now it freezes up when I try to open an account's Inbox. The main interface page shows messages in an account but when I go to th… (read more)

Thunderbird 128.0.1 Nebula just updated. Now it freezes up when I try to open an account's Inbox. The main interface page shows messages in an account but when I go to the account and click on the inbox Thunderbird freezes up! I never had this problem with the previous version. I have multiple accounts with multiple services and it hangs/freezes on every single one. Sometims if I let it sit for several seconds, it will open. Other times I have to close Thunderbird and re-open it to check the inbox.

Is there any way possible to revert back to the previous version? This is horrible! I absolutely HATE it!

Asked by wrgarrett45 2 days ago

Last reply by sfhowes 2 days ago