Thunderbird Community Forum

duplicate of /questions/1456585 thread.

I am 79 years old, you're asking for more donations; from me. I am in favor of / & already supporting your aspirations.

I have 2 email addresses in use [edited] Noel Godson Sydney Australia

It should be very simple and no add on needed.

For some reason, all of a sudden, in the correspondence column it ALSO shows the email address.

All I want is for that to be removed. That's all.

I am a bit confused!

If I compose a message and start typing in the address field ("Partington") then 2 addresses are shown. One is the right one and one is an old one that I do not want.

However, if I look in my Address Book and select "All Address Books" then the old address is not shown. Can anyone suggest where it is picking this up from?

The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Invalid credentials.

duplicate of /questions/1455706 thread

My service was down for almost two weeks. It's working now except I'm not getting my emails.

Since a couple of weeks I am unable to send or reply to emails. The tab 'Outgoing Server (SMTP) Settings' does not show any option to add or edit a password, which is required by my Internet provider. I have checked with them, and all the settings are OK for them, except for the missing password. NB: I did notice, when I checked this tab, it had jumped back to a previous Internet provider's server. I have deleted that. It's more than 9 years since I changed providers, but never had a need to visit this tab after that. Could it be a problem with an update? I am using version 115.5.2 (64 bit) of Thunderbird.

Every time I restart Thunderbird it looses my tab settings, I use many open tabs one for each email accounts inbox and then a few more, after a restart, I am force to close all except the first and the calendar and chats which are fine, and then manually open them all again, this needs fixing

I'm helping my 80 year old father with quite a mess with his email.

He's been using Outlook for about 40 years, and back in 2021, his email service provider, Telus here in Canada, switched their email service over to Google Gmail, and long story short, the switchover from Telus' in-house email service to a Telus-branded Google email service ended up causing a real mess with my Dad's email, due to his main laptop's Outlook desktop application getting switched from IMAP to POP, whereas his Microsoft Surface remained Outlook IMAP, for the past 3.5 years, so they got totally out of sync from each other in some very complicated ways for which there seems no simple fix.

I offer that background just to perhaps explain what I'm about to ask.

In Thunderbird, if there is:

1) a Folder named "Alpha" with a bunch of Sub-Folders

2) a Folder named "Alpha New" with a bunch of Sub-Folders, many of which have the same names of the Sub-Folders within "Alpha" but many of the Sub-Folders having totally different names

and you want to amalgamate the Sub-Folders in the Folder "Alpha" with the Sub-Folders in the Folder "Alpha New,"

and for example you have:

1) a Sub-Folder named "Beta" within the Folder "Alpha"

2) a Sub-Folder named "Beta" within the Folder "Alpha New"

so you to drag "Beta" Sub-Folder from the Folder "Alpha" to the Folder "Alpha New,"

then what will happen?

I ask because in Gmail, it will present a dialogue saying you cannot do that because there is already a Label named "Beta" nested within the Label "Alpha New."

Will Thunderbird give a similar warning, or will it ask if you want to merge the two folders or something?

The add-ons for removing duplicate emails in Thunderbird do not work for the latest version of Thunderbird, 128.0

Anyone know how I might search all my emails for duplicates and decide which ones to delete?

I followed all of the appropriate steps including downloading the add-on to try and upload my .mbox google takeout folder. However, when I go to upload it, my computer won't let me select the folder. What should I do?

The old email account is from when I was in grad school and I no longer have access to this email. I'm really hoping to open it to pull out some important info.

I printed an email from Thunderbird before responding to it. When I went to reply, it had disappeared from the Inbox. After some hunting I found it in the All Mail folder, but it refused to be moved or copied to the Inbox. Even when I forwarded it to myself it did not appear in the Inbox. The message was still present on the Gmail server but Thunderbird would not download it via Imap. Have I missed a setting or does Thunderbird consider an email to be deleted once it is printed?

I have three accounts in Thunderbird. On one account Thunderbird freezes when I try to delete any mail in the inbox. I have removed all mails in the inbox and put one mail back (have tried several different emails)to test and it still freezes. This problem occurs when deleting from any folder in this account. Deleting mail in the other accounts works ok.

Why is the default display ALWAYS set to threaded conversations? From my point of view this is insane as emails seem to have 'disappeared' without trace. This is probably IMHO the most inconvenient feature of Thunderbird email.

until recently to select multiple messages on the message list pane, I held the CTRL depressed and clicked on the messages I wanted to select. Then could do an operation e.g. DELETE or MOVE on all the selected messages at once. That doesn't work anymore. Only one message can be selected at a time, and gets deselected when another message is selected. The CTRL key has no effect.

I had growing problems ever since updating to Supernova. I updated again to 115.5.2 which didn't help. So I thought, right, start again. I uninstalled Thunderbird and installed 115.9.0. Now I have no folders in the folder pane and no messages. Please see screenshot. I have checked that Thunderbird is using the right profile. I have 1 IMAP email account and 23 POP3 accounts, 19Gb of messages going back many years, all saved for good reasons, mostly business. I can't see any of them, nor incoming messages. Windows 8.1, long term Thunderbird user and donor. Michael, UK