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Missing icons on Firefox home

I provide IT support for an 80 year old friend. He uses Windows 7 and Firefox ESR. He has Firefox home as the home page. He had 3 rows of icons showing on Firefox homepag… (read more)

I provide IT support for an 80 year old friend. He uses Windows 7 and Firefox ESR. He has Firefox home as the home page. He had 3 rows of icons showing on Firefox homepage. However today the home page did not show any icons when Firefox was started. Since then about 10 websites have been visited but only 2 show on the home page (Settings Home Shortcuts [for sites saved or visited] is ticked with 3 rows specified. Saved bookmarks are still present as are the saved login credentials.

Any ideas as to why the home page 'lost' all the icons? Why are many of the visited sites not showing on the homepage and how can they be shown? Are there any criteria that apply before a visited website shows on the Firefox homepage?

Thanks for any advice.

Asked by fire19 3 days ago

Firefox logouts every account after i close and open the browser, why does this happen?

Firefox logouts every website account that i logged in after i close and open the browser, I have been facing this issue since a month now. I have checked all the cookies… (read more)

Firefox logouts every website account that i logged in after i close and open the browser, I have been facing this issue since a month now. I have checked all the cookies, and other settings, they are all fine, still am unable to figure out where the issue is. This has become very frustrating lately, each and every time several of the website i have to login again and again. How to get this issue solved please?

Asked by chaitanyacharya89 5 days ago

Enable light theme on "header" for disability users for Private browsing windows?

I'm old, so having the "header" in my Private Search bar be in dark mode is very difficult. I've done searches on the subject and noted there are other people with visual… (read more)

I'm old, so having the "header" in my Private Search bar be in dark mode is very difficult. I've done searches on the subject and noted there are other people with visual challenges with the same issue.

I tried to go to Settings to change it, but it wouldn't let me change from "automatic" to "light mode". It was blocked!

Please help as I really, really prefer to do private searches for items relating to my medical issued. It is tough enough to be old, I don't need the whole internet gawking at searches for adult diapers, etc.

Thanks Haze Kompelin

Asked by HazeKomp 5 days ago

Playing of video's

I keep having trouble trying to play a video on YouTube. When I try and play a video on You Tube the video will simply not play or take forever to start playing. What can… (read more)

I keep having trouble trying to play a video on YouTube. When I try and play a video on You Tube the video will simply not play or take forever to start playing. What can be done to fix the problem? Can someone help. Thank you.

Asked by sciencemagic 6 days ago

Last reply by sciencemagic 6 days ago

Youtube Stalls out in Win 10 and Win 7

1) Youtube stalls out. Seems to be preventing or blocking the front ad from running, ... but wait long enough, Youtube video will play. This happens on all my computers… (read more)

1) Youtube stalls out. Seems to be preventing or blocking the front ad from running, ... but wait long enough, Youtube video will play. This happens on all my computers, Win 7 and Win 10. Problem been going on the last 30 days.

2) In Win 10, Firefox browser never shuts down when I close it. Must go into Task Manager & do a "End Process" to kill it. I do make sure Microsoft Edge Browser is Disable. It wants to run all the time too. Thanks for your efforts. Been using Firefox since 2002.  :)

Asked by panda53478 1 week ago

Last reply by TyDraniu 1 week ago

  • Solved

Keyboard shortcut clear cookies

Is there a keyboard shortcut to remove cookies from the website? I mean the page I am currently on. And if there is no such shortcut, can I somehow create one myself? … (read more)

Is there a keyboard shortcut to remove cookies from the website? I mean the page I am currently on. And if there is no such shortcut, can I somehow create one myself?

Asked by fluffq3 1 week ago

Answered by fluffq3 1 week ago

  • Solved

Firefox browser

Hi when saving bookmarks with the key Control+ Shift + D this saves all bookmarks but doesn't save pinned bookmarks, what keys save all bookmarks including the pins? Tha… (read more)

Hi when saving bookmarks with the key Control+ Shift + D this saves all bookmarks but doesn't save pinned bookmarks, what keys save all bookmarks including the pins? Thanks

Asked by Mangekyo Sharringan 2 weeks ago

Answered by TechHorse 1 week ago

Typing in Social Media lags up to 10 minutes before appearing; freezing - after last ESR update

First, I fully realize that my OS is prehistoric - beyond ancient. I simply cannot afford to upgrade right now - I'm working on it, though. So, since the last update on E… (read more)

First, I fully realize that my OS is prehistoric - beyond ancient. I simply cannot afford to upgrade right now - I'm working on it, though. So, since the last update on ESR, everything seems to be working well, browser-wise, except for a sudden change when using FB. They're problematic, so I thought it was something there, but there are no problems with any of my other devices ( 2 phones & an ipad). For most situations on FB, without going into the whys, I need to use my/a laptop, instead of anything else. It has begun freezing and lagging -sometimes, for 10 minutes - after I start typing! And, the emoji panel takes that long to appear, then longer after hitting one! It's basically unusable. I already contacted them, and as previously mentioned, the laptop is the only problem after the last update, the other devices work well, in terms of speed. I'm wondering if there's anything I can do here to remedy this. I have 9 billion bookmarks and my settings are set in stone, so I can't risk losing any of that by reinstalling, or anything like that. I've been with Firefox since it became available, many years ago, so I'm not willing to sacrifice anything I've collected. All was fine, until this last update. And, I'm working on getting another laptop. Thank you for your time.

Asked by Jayne Grey 2 weeks ago

Though I have 'Open previous windows and tabs' set, FF opens with a new session

I normally have a few tabs open all the time. When I close FF with the windows x on the title bar it closes and when I click the FF logo pinned on the taskbar FF opens wi… (read more)

I normally have a few tabs open all the time. When I close FF with the windows x on the title bar it closes and when I click the FF logo pinned on the taskbar FF opens with my previous session tabs, this is normal way work. Then for some reason it suddenly changes so when I open FF I get a new window with no tabs. I usually can recover this with >History>Recently closed tabs. But if FF is started with a link in a document, I deal with that and when it closes I realise that it had opened a new window, when it closes there is no recently closed tabs history and I've lost them all. I think this happens because the link opened a new window and closed it automatically and now because it had no more tabs open there is no tab history to recover. But then it stays like that. Every time I open FF it opens a new blank window, I click the >Recently closed tabs and get it back. Then close the new blank window then close FF but it doesn't re-open with the previous tabs even though it's set to do so. It works OK for a while and then suddenly starts this aberration. I've tried getting help on this before and was advised to close FF >3Bars>Exit but that closes all open sessions rather than just the one I want to close. This problem has been on going for a long time and is extremely annoying when all the tabs are lost. I even suggested that there could be a session stack maybe 10 or 20 so we could open that and recover any of the stack sessions we wanted. I'm sorry to say that FF is not the reliable browser it once was.

Asked by `Vic 2 weeks ago