Unable to open sites

I am unable to open certain sites, like Medicare claims, which I've had no trouble with in the past. I get an error message "To protect your security, api.medicare.gov wi… (read more)

I am unable to open certain sites, like Medicare claims, which I've had no trouble with in the past. I get an error message "To protect your security, api.medicare.gov will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window." This happened with another site as well. Please advise.

Asked by sarjones48 6 days ago

Last reply by jonzn4SUSE 6 days ago

Worldwide Radio: Some Stations Work only with Older Versions of Firefox and with Other Browsers

I think with versions after Firefox v120 several stations that used to work in the addon Worldwide Radio no longer play. I already inquired elsewhere but got no response.… (read more)

I think with versions after Firefox v120 several stations that used to work in the addon Worldwide Radio no longer play. I already inquired elsewhere but got no response. I would like to know if anyone experienced similar and can guess what changes were made to the browser that caused this.

To recap,

Firefox v120 - the stations play correctly

After Firefox v120 - they stopped playing

Other browsers except those based on versions after 120 - the stations play correctly

Asked by ralfymann 6 days ago

Last reply by jonzn4SUSE 6 days ago

Multiple problems since 128.1.0 ESR update - Bookmark toolbar most pressing.

Hi Folks, I tried to put this on Bugzilla and read all the pages and pages for nearly and hour and then was not able to get logged in. So if any of you guys out there h… (read more)

Hi Folks, I tried to put this on Bugzilla and read all the pages and pages for nearly and hour and then was not able to get logged in. So if any of you guys out there have seen any of these problems, could you please report them? I've wasted so much time with all this that I have no more, and I'm just exhausted with it.

I Recently Upgraded to Firefox 128.1.0 ESR Windows 11 (I did not have ESR before - waited until version numbers for both versions were the same (128.0.0) before I switched so the profiles (presumably) would not be affected. However since the update to 128.1.0esr multiple problems have appeared. I switched to ESR because I just don't have time right now to deal with inadequately tested software. This should have been a beta (for those who have available extra time), not a roll-out (to those who are already underwater).

1. Both in Firefox and in two webmail applications (GMX & PROTON), pages appear blank (white text on white background) until SELECTED, then text appears and goes away when deselected. You cannot work with it that way. It doesn't happen with other browsers, such as DuckDuckGo - only in Firefox.

2. While going through Settings after so many glitches occurred, I selected Firefox DARK, to see how it looked, since I use it on my iphone, but it didn't work because many of the text items in various places were grey - grey on black is not readable. And in some cases, it was apparently black text on black background that would only appear if selected. When I tried to choose "light" again (or automatic) in FF settings, it still leaves SOME scattered pages dark/unreadable, this includes some options pages for FF extensions.

3. The drag & drop to rearrange the order of items in extension "AutoPinTab" no longer works - it does nothing at all. I think the drag icons are not actively detecting mouse touches.

4. Settings/General/Startup "Open previous windows and tabs" box is NOT checked, but FF does it anyway.

5. Other things in FF Settings and in FF Extensions no longer work right. I don't have time to go back through and detail each one right now. I'm so behind because of all these problems. One fix will likely fix other related problems (or even seemingly unrelated ones).

6. In Settings/Manage Your Extensions - "Reset all Add-ons to Update Manually" does not work. It doesn't change anything in any extension from DEFAULT or ON to OFF.

7. "Always Show"is checked for "Bookmarks Toolbar", but although the space for the bar appears, the only thing on it is the "For quick access, place your bookmarks here on the bookmarks toolbar" and "Manage bookmarks...." I can find NO way to get the actual bookmarks back onto the bar - In the right-click context menu that offers "Menu Toolbar" "Bookmarks Toolbar" and "Customize Toolbar", the Bookmarks Toolbar is set to "Always Show" but it no longer works, and won't show the bookmarks. I'm sure this is something the update did - I recall something similar many years ago. The bookmarks are on my drive and FF can access them very clumsily in a time consuming, confusing, round-about way, but they are NOT on the Bookmarks Toolbar any longer and there appears to be no way to get them there.

8. Extensions. Now, some of the extensions will not put their icons up on the toolbars, nor do they all work as they say they do, or as they did. Firefox is becoming unusable for me. There is more, but I'm going to send this for now, hoping someone has some idea what is going on - maybe fixing one bug will fix others too. The missing bookmarks and the white-on-white and black-on-black text, especially in GMX and PROTON email (which only occur when using the Firefox browser to access them) are what's killing me - I don't have time to learn another browser right now.

Are there any plans to address all the current problems in a timely way? It would be much better to wait, to wait until everything has been properly tested before putting onto the machines of people who may not have the luxury of time to debug it for you.

I am so frustrated and stressed right now. I hope someone can offer some ideas and will let Firefox Bugzilla know. I tried but was not successful. Right now, I just feel like crying. Watch all this be something I'VE done wrong, from sheer exhaustion !! --AnneF .

Asked by Anne 6 days ago

Last reply by cor-el 6 days ago

Missing bookmarks

Hi there, My copy of Firefox in Windows auto-updated yesterday and wiped out all of my bookmarks. Is there any way that I can retrieve these? I apparently wasn't running… (read more)

Hi there,

My copy of Firefox in Windows auto-updated yesterday and wiped out all of my bookmarks. Is there any way that I can retrieve these? I apparently wasn't running the browser logged in, and I had no backup.

Thanks.

Asked by klojones 6 days ago

Last reply by cor-el 6 days ago

Firefox browser updates

I was wonder when the next browser update may be come as I would like to watch YouTube on Firefox again. As it has been over a month since the last update that made it so… (read more)

I was wonder when the next browser update may be come as I would like to watch YouTube on Firefox again. As it has been over a month since the last update that made it so YouTube doesn't load the video anymore. (I have tried every suggestion online to correct this and nothing)

Asked by Jason Worlock 2 weeks ago

Last reply by cor-el 6 days ago

Copied Excel data won't paste format correctly in Word using One Drive.

I have routinely copied multiple cells of Excel data and pasted it into Word in either Box or on my laptop. The pasted data is pasted into a Word chart - each Excel cell… (read more)

I have routinely copied multiple cells of Excel data and pasted it into Word in either Box or on my laptop. The pasted data is pasted into a Word chart - each Excel cell of data is pasted into its own box in the Word chart. However after just moving to One Drive, the copy/paste action fails to paste correctly into Word via One Drive. Instead of each Excel cell of data being pasted into its own box in the Word chart, all the cell data from Excel gets pasted into only the 1st box in Word when using One Drive. This is unique to Foxfire. The problem does not occur using Edge or Chrome. Can you please help to suggest what might be an easy solution. This is on a brand new Dell Latitude using Windows 11. Thank you.

Asked by soeltjen 6 days ago

Last reply by cor-el 6 days ago

Nutshell Marketing images not working in Firefox only

I use a CRM program called Nutshell for email marketing. For the past 2 years, it has worked perfectly in Firefox. As of 2 days ago, images no longer show up in the marke… (read more)

I use a CRM program called Nutshell for email marketing. For the past 2 years, it has worked perfectly in Firefox. As of 2 days ago, images no longer show up in the marketing emails. The same thing is happening in Firefox on both my Windows machine and my Mac. Nutshell told me to uninstall and reinstall Firefox, but that didn't help. If I use the "Refresh Firefox" command, the images show up but only briefly, then they're gone again.

I can use Chrome instead of Firefox and everything works, but I would prefer not to. Any suggestions?

Asked by tonya8 6 days ago

Last reply by cor-el 6 days ago

installation problem

Yesterday there was a Firefox update. After the update, I could not open Firefox. The message was that 2 files were not "compatible." I don't recall the names of the f… (read more)

Yesterday there was a Firefox update. After the update, I could not open Firefox. The message was that 2 files were not "compatible." I don't recall the names of the files. So, stupidly, I decided to uninstall and reinstall Firefox. Now, when I try to download Firefox, I get a message that the "virus scan failed." What do I need to do to install Firefox?

Asked by john.friede 6 days ago

Last reply by cor-el 6 days ago

Access

Firefox will not allow me to login to my mail a/c which I have had for more than 20 years. Because of this I cannot access a code to access my MS Outlook a/c This messag… (read more)

Firefox will not allow me to login to my mail a/c which I have had for more than 20 years. Because of this I cannot access a code to access my MS Outlook a/c This message shows:

'Firefox detected a potential security threat and did not continue to webmail.mercuryin.es. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.' AND tells me that there is nothing I can do about this.

Asked by costachum 6 days ago

Last reply by cor-el 6 days ago

Firefox web browser update failed

Receiving the following error message: Error: Platform version '129.0' is not compatible with minVersion >= 128.0.3 maxVersion <= 128.0.3 How do I resolve this? … (read more)

Receiving the following error message:

Error: Platform version '129.0' is not compatible with minVersion >= 128.0.3 maxVersion <= 128.0.3

How do I resolve this?

Asked by TruthToPower 6 days ago

Last reply by TyDraniu 6 days ago

Fix frustrating bookmarks desktop workflow

Hi Firefoxers, I've recently returned to using Firefox after using Chrome, Vivaldi, and Brave for a long time. Most Firefox things are better than these, but I find the b… (read more)

Hi Firefoxers, I've recently returned to using Firefox after using Chrome, Vivaldi, and Brave for a long time. Most Firefox things are better than these, but I find the bookmarks handling in Firefox extremely frustrating in comparison.

When clicking the bookmark star, the edit bookmark box pops up. The location dropdown gives me a list of 7 recent folders where I can store the bookmark. If I click "Choose" a tiny little box opens up and, in this extremely cramped space, I have to scroll through hundreds of folders and all their expanded subfolders to find the one I want.

One way other browsers solve this problem is by letting the user right click directly on their bookmarks folders and select "Add bookmark here", which then automatically saves URL, page title etc to that folder. But in Firefox, this just opens up a blank "Add Bookmark" box that doesn't contain any info about the current page, meaning you have to manually enter all the details.

So I'm interested in any help advice about:

a) Increasing the number of recent folders in the location drop-down to make it a lot more than 7.

b) Increasing the size of the "Choose" box so I can see the list of hundreds of folders more comfortable.

c) Stopping all folders being automatically expanded in the "Choose" box.

d) Making Firefox auto-add the details from a current page when clicking "Add Bookmark".

Any help would be appreciated!

Asked by alexjross 1 week ago

Last reply by TechHorse 6 days ago