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New update has broken overflow menu and bookmarks bar

So this crazy new update has broken my Firefox in these ways: 1. All my bookmarks on my bookmarks bar have been deleted. 2. I can't drag any new links to the bookmarks b… (read more)

So this crazy new update has broken my Firefox in these ways:

1. All my bookmarks on my bookmarks bar have been deleted. 2. I can't drag any new links to the bookmarks bar 3. Overflow menu for apps is empty and will only let me drag Firefox defaults to it such as settings. Dragging apps to it is impossible. It "is" possible to pin items by using the Chrome puzzle piece..

Firefox: 109.0 OS: Windows 10 Pro

Using troubleshooting mode has no effect.

Asked by RedXIII 1 year ago

Answered by RedXIII 1 year ago

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My Firefox is broken.

When I open Firefox it's just a black page and anything I click on isn't responsive. I can't go into options or anything. Sometimes Firefox doesn't even load. It worked f… (read more)

When I open Firefox it's just a black page and anything I click on isn't responsive. I can't go into options or anything. Sometimes Firefox doesn't even load. It worked fine earlier than all of a sudden It stopped working today. Web pages don't load. Nothing works

I seen a post earlier that had a link to a supposed fix but I couldn't figure it out. So if anybody is able to help me it would be much appreciated. I am not an advanced user when it comes to Firefox

Asked by extraordinarycj 1 year ago

Answered by extraordinarycj 1 year ago

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G-ARTRAY - PROBLEM FORWARDED EMAILS WITH FIREFOX RELAY - 2023

Hello, I am meeting a problem with Firefox Relay. My e-mail mask named “qvmod***@mozmail.com” do not forward e-mails to "Main e-mail" since one or two weeks. Can you sol… (read more)

Hello,

I am meeting a problem with Firefox Relay. My e-mail mask named “qvmod***@mozmail.com” do not forward e-mails to "Main e-mail" since one or two weeks. Can you solve the problem, please? I need to receive e-mails from this mask, important for my business. Thank you.

Best regards, G-ArtRay

Asked by G_ARTRAY 1 year ago

Answered by Paul 1 year ago

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On playing online videos screen flashes, goes blank until site / video is closed

So, for awhile now when I go to some sites, the screen suddenly starts flashing, then it jitters and turns some light color (like a light green; not blue screen, not blac… (read more)

So, for awhile now when I go to some sites, the screen suddenly starts flashing, then it jitters and turns some light color (like a light green; not blue screen, not black). If I guess where the "X" is to shut down the tab that has the video, I can end this. Often, like on youtube, I find the problem is some ad video that was playing. The rest of the site is ok. But not always.

One site I wrote down a few days where it happened: https://www.nbcsports.com/philadelphia/eagles/eagles-face-giants-2022-playoff-opener?cid=sm_npd_rsn_phi_fb_mn&fbclid=IwAR3rGUEa0W8fElrzCWANSIUpti9VKlbn0iHyvcFsviajYExo5tcRSyWBJXA

scroll down to video and everything blinks, becomes unuseable

It happens in lots of places, though. It is not per se a YouTube problem or just a problem at NBCSports. I shell out to MS Edge, and it seems to handle everything fine, so I'm assuming at this point it is a browser issue.

One last point: after this happen the screen display is degraded even after I manage to shut down the offending tab or video. It takes a Log off/log back in or reboot to fix everything. The degradation takes the form of making the screen look a bit like a pointilist painting, although that's an exaggeration.

FF 109.0.1 64 bit Windows 11 NVidia GeFORCE RTX 3060 running studio driver 526.98 (I have switched periodically from / to their gaming driver, which doesn't seem to matter)

Any help, appreciated.

Asked by monsieurms 1 year ago

Answered by cor-el 1 year ago

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BOOKMARK TOOLBAR NOT SHOWING

WHERE IS MY BOOKMARKS TOOLBAR??? Every time I update Firefox (now 109), I end up with all kinds of problems! NOW, I can't see my bookmark toolbar. All the help articles … (read more)

WHERE IS MY BOOKMARKS TOOLBAR??? Every time I update Firefox (now 109), I end up with all kinds of problems! NOW, I can't see my bookmark toolbar. All the help articles tells me how to show it or how to bookmark a page, which I already did multiple times. But this issue is never solved. If I can't get this resolved, I'm going to MS Edge.

Asked by Laura 1 year ago

Answered by Laura 1 year ago

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firefox always opens in small window, when I turn it on

Hello! When I turn on firefox in my laptop it always opens in small window, so it is very annoying and it happens every time. I know that, when I reset firefox to fabric … (read more)

Hello! When I turn on firefox in my laptop it always opens in small window, so it is very annoying and it happens every time. I know that, when I reset firefox to fabric settings, problem will go away, but for a couple days only and again it will be. So do you have any idea, how to solve this problem once and for all? Thanks!

Asked by Mateusz (Mateuszy) 1 year ago

Answered by cor-el 1 year ago

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Downloads auto-save when I don't want them to

Every time I come across a file and click the link to either open or save the file, Firefox just downloads the file -- THEN it asks me if I want to open it or save it..? … (read more)

Every time I come across a file and click the link to either open or save the file, Firefox just downloads the file -- THEN it asks me if I want to open it or save it..? It's bugged and an obscene security threat if the browser is so easily willing to download files against my intention.

Before I'm asked, I have gone through the settings multiple times to ensure 'Always ask you where to save files' and 'Ask whether to open or save files" are checked. Behavior does not change according to settings.

Example 1. Click link for a PDF with the intention to open, read, and forget 2. Firefox automatically downloads the file to my download folder 3. Firefox prompts me if I want to save the file or open it

If I click 'open', the file stays in the saved location even though I don't want it to exist.

Asked by A name 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Recover account (bookmarks and saved logins) with lost password after computer crash

Dear, I need to recover my Mozilla (Firefox) account on my computer after this latter crashed. Unfortunately, apparently I don't have the good password. Probably I used… (read more)

Dear,

I need to recover my Mozilla (Firefox) account on my computer after this latter crashed. Unfortunately, apparently I don't have the good password. Probably I used an automatically generated password which I don't remember.

I still have my account connected on my Android smartphone, but I can't access the account details (no way to recover my password or change through this device?!), and I can't export my bookmarks. Also, apparently all my identifiers and passwords were not synced on my smartphone :-( Hence somewhere all my precious information are available, but stupidly enough I can't access it anymore and resetting the password warns me that I might (is it even a certainty or a possibility?) lose everything. It seems that I cannot even produce a revovery key (to reset pwd without losing data as mentioned in the Help pages) as I can't connect on a desktop browser anymore (but well on my Android version). I am lost and just stupidly blocked - this is SO frustrating, I initially thought it would be a good idea to put everything in Mozilla - well...

Is there ANY way to actually recover my account without losing data on my desktop Firefox, given I still have access to the email account associated to the Mozilla account (and to the original emails from the creation of my accounts) and I still have access to my Firefox account on the Android app but this one doesn't seem to allow to do anything interesting in my case??

Thanks a lot!

Asked by n.terseleer.lillo 1 year ago

Answered by n.terseleer.lillo 1 year ago

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Code erreur PR_END_OF_FILE_ERROR

Bonjour, Depuis une semaine, j'ai ce message à l'ouverture de ma page d'accueil Orange, avec Firefox !! PR_END_OF_FILE_ERROR il n'y a qu'avec mon navigateur et pas … (read more)

Bonjour, Depuis une semaine, j'ai ce message à l'ouverture de ma page d'accueil Orange, avec Firefox !! PR_END_OF_FILE_ERROR il n'y a qu'avec mon navigateur et pas sur Chrome ni Edge. Avant, j'étais le seul impacté par ce problème et maintenant les trois P.C de la maison le sont. Deux W11 et un W10. En déconnectant le VPN le souci n'existe plus. Merci d'avance pour votre aide.

Asked by YAGO 1 year ago

Answered by cor-el 1 year ago

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Open Customize as window, not tab

Win 10 Fx 109.0 For decades, when I right-clicked and selected Customize, Firefox opened a separate icons window. Now, it opens as a tab. How can I make it open again as… (read more)

Win 10 Fx 109.0

For decades, when I right-clicked and selected Customize, Firefox opened a separate icons window. Now, it opens as a tab. How can I make it open again as a window? Thank you.

Asked by VLMin 1 year ago

Answered by cor-el 1 year ago

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Firefox not following application settings

I have Firefox set to "view PDF files in Firefox", but this is not happening with sites like Capital One and Consumer's Energy. these sites are just saving directly to m… (read more)

I have Firefox set to "view PDF files in Firefox", but this is not happening with sites like Capital One and Consumer's Energy. these sites are just saving directly to my downloads folder even though I 1) Want to view the file first and 2) if it is going to save a flle, it is set up to ask where the file should be saved.

Neither of these things are happening even though I have them set up correctly in Settings.

Asked by rjwerth 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Make firefox my default browser permanently. Windows10 changes it back when rebooted.

Every time I start the computer or reboot and open firefox I discover that it isn't the default browser, as reported in the firefox settings menu. I then go to Defaults … (read more)

Every time I start the computer or reboot and open firefox I discover that it isn't the default browser, as reported in the firefox settings menu. I then go to Defaults apps in control pannel settings and set Firefox as the default which sets the default to satisfy the setting menu which then reports that firefox is now the default browser. The next time I turn on the machine or reboot and check the settings menu I discover that firefox is not the default web browser. How do I set firefox as the default browser permanently so that I won't have to do this each time I start the computer? Thank You.

Asked by bt.linder 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Firefox won't stay the default browser

None of this works. 1. There is no key: "HKEY_CLASSES_ROOT\HTTP\shell\open\command" in the registry. 2. Went through the registry and changed the values of the fo… (read more)

None of this works.

1. There is no key: "HKEY_CLASSES_ROOT\HTTP\shell\open\command" in the registry.

2. Went through the registry and changed the values of the following keys: .htm, .html, .ttt, .htw, .htx and hxx and every entry to their reference to: "C:\Program Files\Mozilla Firefox\firefox.exe" then rebooted.

3. After each registry edit and reboot windows10 took a long time to come up with lots of disk activity. This tell me the windows changes all this back!

4. So, how do you fix this??????

Asked by bt.linder 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Doesn't Firefox have a Two-factor Authentication thing that I can use with Facebook. Without a mobile phone, using the Firefox browser on a computer or laptop?

Okay, I give up. So, Facebook is or has implemented this Turn on two-factor authentication or whatever it is. What this means for me at the moment is that I am unable t… (read more)

Okay, I give up. So, Facebook is or has implemented this Turn on two-factor authentication or whatever it is. What this means for me at the moment is that I am unable to access my Facebook account as it is now forcing me to use this Two-factor authentication thingie, despite that I do not have a mobile phone. (yes, I know it's unusual in this day of age not to have one. I did have one at one time, but for the moment I have no interest in getting another one). I would rather use my laptop anyway.

Doesn't Firefox have a Two-factor Authentication thing that I can use with Facebook? Without a mobile phone using the Firefox browser on a computer or laptop?

Now, from what I can see, Facebook is offering 3 ways of doing this. #1) Authentication app, like Google Authenticator or Duo Mobile. #2) Text message (SMS). #3) Security Key. So, because I do not use or have a mobile phone, I was guessing that my option would only be #1 Authentication app, like Google Authenticator ... which I have never used before, and while reading up on it, I keep reading that I can only use it with the Google Chrome browser?!? If that wasn't bad enough, I typically use Microsoft Outlook, not Gmail. So, I am at a loss at this point.

Again, I do not have a mobile phone. Doesn't Firefox have a Two-factor Authentication thing that I can use with Facebook? Without a mobile phone using the Firefox browser on a computer or laptop?

Help please.

Asked by Teagan 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Background Picture is getting cut off

Hello! I haven't been able to find a solution. So I'm trying to make a theme with an APNG of an ECG reading, but the bottom is totally cut off. I've tried aligning it di… (read more)

Hello! I haven't been able to find a solution.

So I'm trying to make a theme with an APNG of an ECG reading, but the bottom is totally cut off. I've tried aligning it differently, customizing the toolbar, and getting a smaller APNG with no dice. Is there a way I can extend it into the rest of the toolbar like so many other themes seem to do just fine?

Asked by Earthie 1 year ago

Answered by Earthie 1 year ago

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The last firefox update ruined my firefox browser

Ever since Firefox updated today I've been unable to use the browser. It takes at least 5 minutes or more minutes to load, I can't manually log into any websites until th… (read more)

Ever since Firefox updated today I've been unable to use the browser. It takes at least 5 minutes or more minutes to load, I can't manually log into any websites until the speeddial finally loads, and the speeddial addon refuses to come up for at least 5 minutes, I can't log into Dropbox even with the speeddial up and running because the capcha won't popup...and on and on.

What in the world has been done to it? I'm using another browser just to contact support.

Asked by joyce.greer2 1 year ago

Answered by jonzn4SUSE 1 year ago

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Changing primary password does not rewrite logins.json?

When changing the primary password I would expect the logins.json file being rewritten with new pairs of encryptedUsername and encryptedPassword (now encrypted based on a… (read more)

When changing the primary password I would expect the logins.json file being rewritten with new pairs of encryptedUsername and encryptedPassword (now encrypted based on a new primary password). But this is obviously not the case. But maybe I just didn't understand the way this works?

Asked by thefirefox 1 year ago

Answered by cor-el 1 year ago

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"Send tab to device" only shows 4 most recent devices

When using "send tab to device", the submenu previously showed all synced devices, in my case, more than 10 devices. Recently it only shows 4 devices and there is no way … (read more)

When using "send tab to device", the submenu previously showed all synced devices, in my case, more than 10 devices. Recently it only shows 4 devices and there is no way to access the other ones. Is this broken or is it a recent change? If so, can I revert the behavior with a preference?

Under "manage devices", I still see all of my synced devices, they just don't show up in the "send to device" submenu.

Asked by Darren 1 year ago

Answered by jonzn4SUSE 1 year ago