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GAH! all tabs crashed.

Got up this morning and FF said all my tabs were crashed - GAH! Could not open ANY new tabs, not even a blank tab, without getting this message. Clicking on restore tabs … (read more)

Got up this morning and FF said all my tabs were crashed - GAH! Could not open ANY new tabs, not even a blank tab, without getting this message. Clicking on restore tabs did nothing. Closing & opening FF did nothing. Cleared startup cache & uninstalled ublock origin (the only extension I had) but that did nothing. Refresh firefox did nothing (except lose some of my preferences). Went to about:crashes and all it says is "No crash reports have been submitted." Every other suggestion I found online was beyond my comprehension. FF DOES work in troubleshooting mode only, but I lose some important functions in that mode. I've been using FF almost since it was born and have NEVER encountered a problem like this before. I hope someone can help!

Asked by cfcentaurea 2 months ago

Last reply by cfcentaurea 1 day ago

SLES 15.5 QU2 in Mozilla Firefox 115.8.0esr was not supporting window.close()

SLES 15.5 QU2 in Mozilla Firefox 115.8.0esr was not supporting window.close() and it's showing like "firefox already running , but is not reponding to use firefox you mus… (read more)

SLES 15.5 QU2 in Mozilla Firefox 115.8.0esr was not supporting window.close() and it's showing like "firefox already running , but is not reponding to use firefox you must frist close the exiting firefox process , restart your device , or use a different profile"

Asked by Venkataiah ch 1 day ago

Last reply by Venkataiah ch 1 day ago

Audio files with the .wav extension do not show the playback time and the file cannot be played.

Hello, After updating Firefox to version 127.0, I started having problems with the playback of some media files. In particular, audio files with the .wav extension do no… (read more)

Hello,

After updating Firefox to version 127.0, I started having problems with the playback of some media files. In particular, audio files with the .wav extension do not show the playback time and the file cannot be played. I can play the same media files in previous versions of Firefox and other browsers (e.g. Chrome) without any problems.

Since I think the problem is caused by a browser update, I would like to ask for your help. If you have any solutions or feedback on this issue, please share it.

Thank you.

Asked by bilpemedia 1 day ago

Everything I Try To Download Fails

I've not been able to download anything on Firefox for about 3-4 weeks now. Every time I try to it immediately fails with no explanation given. The only type of download … (read more)

I've not been able to download anything on Firefox for about 3-4 weeks now. Every time I try to it immediately fails with no explanation given. The only type of download that works is "Save Image As..." Even trying to download a picture with a download button instead of right clicking nets an immediate fail. I feel like I've done everything to try and troubleshoot it myself, but nothing seems to be working.

I've restarted my computer, ran Firefox in troubleshoot mode, refreshed and reinstalled it, checked for viruses and malware, tried both nightly and ESR versions, tried running them as admin, logged out of my Firefox profile, cleared my cookies and cache, changed and reset the download folder, ran a repair for Visual C++, and reset my windows security settings. I'm honestly surprised nothing has worked.

The only thing that I know I haven't tried yet it refreshing my entire computer, but that's my very far last resort because I'm able to download files just fine on Microsoft Edge. Only the Firefox applications have given me any problems, so if I were to refresh my computer and have the problem still not be solved somehow I'd be deleting everything to get nowhere.

If anyone has any other ideas to try that be very much appreciated.

Asked by PoisnedArtist 1 day ago

Getting a black horizontal line on our website

Whenever I m visiting to my website I m facing an issue like getting a horizontal black line near the scroll bar, it is coming up when I make my browser window responsive… (read more)

Whenever I m visiting to my website I m facing an issue like getting a horizontal black line near the scroll bar, it is coming up when I make my browser window responsive to the resolution of 1920 X 1080 and when the zoom level is decreased to 90%, 80% & 67%.

This issue I m not facing in other browsers like chrome, edge.

Below is the screen shot attached,

Asked by shitleshkaloshiya5 1 day ago

Cannot make Firefox my Default Browser

I Cannot make Firefox my default Browser,(Windows 10) If I go into Apps & it Shows (IN BLACK) that Firefox is my default Browser & then go into Firefox,it shows t… (read more)

I Cannot make Firefox my default Browser,(Windows 10) If I go into Apps & it Shows (IN BLACK) that Firefox is my default Browser & then go into Firefox,it shows that Firefox is NOT MY DEFAULT Browser I Have Totally Deleted Firefox & Clean the Registry of Firefox before install a new Version I Also have a Laptop (windows 10) & it works perfectly So On my Desktop,I Went into Users/Local & Delete Firefox & also went into Local Low & also Raming & deleted all firefox & then I went into my Laptop & Copied all Firefox Data from each of Local,Local Low & Roaming & Pasted thenm into each of the Local,Local low & Roaming BUT IT STILL WILL NOT Allow me to Have Firefault as Default I have Microsoft Personal come into my Computer & he COULD NOT make it my Default either I need somebody which is very KNOWABLE to REply PLEASE ASSIST Thank You Darryl

Asked by smithassoc 1 day ago

Hmm, We're having trouble finding that site!

I'm getting this Server Not Found page error with the very irritating "Hmm, We're having trouble finding that site" black screen with a doubleclick.net web address. I'm g… (read more)

I'm getting this Server Not Found page error with the very irritating "Hmm, We're having trouble finding that site" black screen with a doubleclick.net web address. I'm getting it a lot trying to visit totally legit sites and it's pi$$ing me off. It's not happening in Chrome or Edge but I don't like using those for other reasons. Would like to know what's going on with this crap. It used to be only once in a while and a couple of clicks to other links would get me around it but now it's happening a lot and won't let me get to the intended site at all. Very frustrating!

Asked by Ray Dunne 1 day ago

Firefox does not follow system Dark/Light theme switch

System: Windows 10 22H2 Version: 129.0a1 Firefox system is permanently set to Dark mode, even when the rest of the OS is light mode. While I can manually select light t… (read more)

System: Windows 10 22H2 Version: 129.0a1

Firefox system is permanently set to Dark mode, even when the rest of the OS is light mode. While I can manually select light themes (such as the default Light theme), other dual-mode themes such as Alpenglow is permanent stuck in dark. Is there a way to investigate this?

Asked by Pseudoryx 1 day ago

Firefox Crashes Even When Not Open/Running

I recently installed Firefox and I keep getting crash notices, even when it is not open/running... I have verified this through the task manager...Nothing named Firefox … (read more)

I recently installed Firefox and I keep getting crash notices, even when it is not open/running...

I have verified this through the task manager...Nothing named Firefox or Mozilla is running...

I don't have this issue with either Brave or Chrome, and I have, and keep updated ESET software, so I KNOW this is a Firefox issue...

Unless this issue can be corrected, I will have no choice but to uninstall it, as I don't need software that crashes even when it is not being used...

Asked by dcbslists 2 days ago

Last reply by dcbslists 1 day ago

Firefox will not process after leaving it for a time

Hello, On several occasions over the past couple of months, maybe after a recent update, Firefox will not process any web page. In fact, if I try to go to another tab tha… (read more)

Hello, On several occasions over the past couple of months, maybe after a recent update, Firefox will not process any web page. In fact, if I try to go to another tab that I had been using, it will not refresh those web pages. However, in most cases, if I try to open in a new window, it works (though it did not just a minute ago). This is very annoying because if you have a couple of tabs open to certain locations, you have to copy down the pages so you don't have to remember where you were in your work. I would imagine that it would be difficult to duplicate but here's my info below. I will be glad to answer any questions you may have.

Thanks!

Ron

Firefox 127.0 "up to date".

Edition Windows 10 Pro Version 22H2 Installed on ‎10/‎12/‎2020 OS build 19045.4412 Experience Windows Feature Experience Pack 1000.19056.1000.0


Device name Processor Intel(R) Core(TM) i7-4600U CPU @ 2.10GHz 2.70 GHz Installed RAM 12.0 GB (11.9 GB usable) Device ID 1454E0E5-654E-469A-A3D3-523BCDAB4CAA Product ID 00330-80000-00000-AA115 System type 64-bit operating system, x64-based processor Pen and touch Pen and touch support with 10 touch points

Asked by Ron 1 day ago

how to close firefox without closing incognito tabs?

hopefully a basic question that can be answered when I used to use edge, I would browse in incognito. sometimes I would accidentally open a link that would open in the n… (read more)

hopefully a basic question that can be answered

when I used to use edge, I would browse in incognito. sometimes I would accidentally open a link that would open in the normal browser, but I was able to simply exit without closing all my windows, including my incognito tabs

with firefox, when I'm browsing incognito, something similar would happen.

part of the problem is, that my main tabs are multiple windows, and when i choose to close them, it closes the incognito tabs as well

is there a way to prevent that?

Java Script

When I see a highlight reference to browser settings: Java Script enabled; otherwise Firefox wont operate properly. How to know Java Script is not enabled (vice-versa). I… (read more)

When I see a highlight reference to browser settings: Java Script enabled; otherwise Firefox wont operate properly. How to know Java Script is not enabled (vice-versa). I'm not sure that I have seen a switch Or toggle to know JS is On/Off

Asked by rx420 1 day ago

Zoom Meeting Recording Playback Issue

Few days ago I started to have issues with Zoom Meeting recordings playback. When I open the video it clocks but doesn't start playing. I never had this issue before. Zoo… (read more)

Few days ago I started to have issues with Zoom Meeting recordings playback. When I open the video it clocks but doesn't start playing. I never had this issue before. Zoom support cannot replicate this issue. They say everything works for them.

I cleared cache and history, restarted my computer but that didn't do anything for me - video still clocks. Playback works fine on Chrome. Somehow playback on Firefox stopped working for me. I am using the latest version.

Please help

Asked by irinafinkler 1 day ago

Case 145005

Good afternoon, If necessary, I am available to add more information about this case (145005), in English or Portuguese. Best regards, Ana Patrícia Paquete Visual Des… (read more)

Good afternoon,

If necessary, I am available to add more information about this case (145005), in English or Portuguese.

Best regards,


Ana Patrícia Paquete Visual Designer

Asked by Ana Patrícia Paquete 1 month ago

Last reply by Ana Patrícia Paquete 1 day ago

A problem opening a website in the Mozilla Firefox Community

Hello Mozilla Firefox Community, I hope you are well. I would like to report an accessibility issue with a website in Mozilla Firefox. When trying to load https://fafsa… (read more)

Hello Mozilla Firefox Community,

I hope you are well. I would like to report an accessibility issue with a website in Mozilla Firefox.

When trying to load https://fafsaprogram.com/ with Mozilla Firefox, the website is currently inaccessible. Despite multiple attempts, the site is unable to open, displaying an error message.

I tested the website on many devices and browsers, and it seems to load without any problems. This issue appears to be unique to Mozilla Firefox, though.

As a participant in the Mozilla Firefox community, I'm looking for help to fix this problem. In my opinion, it is imperative to guarantee that every website can be accessed using Mozilla Firefox in order to offer users a flawless online surfing experience.

Would you kindly look into this and offer any advice or ideas to deal with the issue? Your quick consideration of this matter would be much valued.

I appreciate your help and time.

Warm regards, Alox uilen

Asked by Alox Uilen 2 days ago