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getting a secure mail key into thunderbird

Received a nice email from Matt which I answered with this: Thank you for your thoughtfulness but I must be missing something. I created the new key, copied it to clip… (read more)

Received a nice email from Matt which I answered with this:

Thank you for your thoughtfulness but I must be missing something. I created the new key, copied it to clipboard and to a piece of paper. I went to Thunderbird and typed the new key in when it asked for a password, checking the box for password manager. I've done it twice to no avail. I can't move anything to type it in the account settings.

More thoughts, please. (A grad school friend used to say , in a rich North Carolina accent, it didn't work because you didn't know how to hold your mouth. So I know there's something I'm missing.)

Marjorie

Asked by mskinsey 13 hours ago

Last reply by James 5 hours ago

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Thunderbird cannot download my email from Att

Four days ago the Att server started to refuse my password (I assume that was it). After four changes of password, including in Thunderbird, the password keeps being re… (read more)

Four days ago the Att server started to refuse my password (I assume that was it). After four changes of password, including in Thunderbird, the password keeps being refused. Have exhausted several att agents who can't figure out why it doesn't work. One thought the server settings were correct.

Asked by mskinsey 2 days ago

Last reply by Matt 6 hours ago

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Thunderbird stopped downloading my att email on 6-16-24

Thunderbird could not get to the att server starting Sunday; it's now Thursday night. (Everything else inexplicably went down: landline, internet, cell phone, even the … (read more)

Thunderbird could not get to the att server starting Sunday; it's now Thursday night. (Everything else inexplicably went down: landline, internet, cell phone, even the printer.) Now it's all back except a working Thunderbird. Today I finally made contact with someone at att who could show me that my password was working and went through all the account variables in Thunderbird, testing them out to no avail. Her conclusion was that the problem was on the Thunderbird side. But I need my 30 years of files. I have just been through a thread from 11/23 full of similar problems but no solution that I could figure out. I am ignorant. Can anyone provide some instructions for an ignorant 88 year old to follow for at least a better diagnosis. (I guess I'm saying that many words need definitions for me.) I hope I've bookmarked that long discussion with varying ideas so I can look at it again when I recover from this week. Thanks for any help.

Asked by mskinsey 1 day ago

Last reply by Matt 6 hours ago

  • Solved

filing email onto external hardrive

Thunderbird will not allow me to file an email that has the same address as another email, but the problem is these are monthly emails from the same source with the same … (read more)

Thunderbird will not allow me to file an email that has the same address as another email, but the problem is these are monthly emails from the same source with the same address.

Asked by 7313078631 1 day ago

Answered by 7313078631 1 day ago

  • Locked

email

I receive monthly emails from the same source but thunderbird will not let me file them because an email with the same address already exist (of course, it comes from the… (read more)

I receive monthly emails from the same source but thunderbird will not let me file them because an email with the same address already exist (of course, it comes from the same source, how else can I file it?)

Asked by 7313078631 1 day ago

Last reply by Matt 1 day ago

  • Solved

sent emails from 4 accounts just disappeared; 5th account still has them

My sent emails from 4 of 5 accounts disappeared in Tbird but still on their servers. Rackspace hosts 2, inmotion 1, and gmail, 2. One gmail account has the sent emails … (read more)

My sent emails from 4 of 5 accounts disappeared in Tbird but still on their servers.

Rackspace hosts 2, inmotion 1, and gmail, 2. One gmail account has the sent emails showing in Tbird. All are smtp accounts. The send file header shows the # of messages sent but there are no results showing. I have not changed any settings or new add ons for weeks so I did not do anything new. Maybe the app updated itself and there is a bug? I see in beta that compacting folders is a problem and wondering if this could be related?

Rackspace has the sent email on the servers. InMotion has sent emails Gmail has sent emails and one of the accounts still has sent email in a gmail account.

I'm repairing one of the accounts as I write but nothing showing up in sent file for that account. This is totally wacky. Thanks for any suggestions of why Tbird is wacky.

Cheers -- jim

Tbird and system specifics: System using Tbird version 115.11.1 (64-bit), STMP servers on all accounts Windows version: Edition Windows 11 Pro Version 23H2 Installed on ‎12/‎9/‎2022 OS build 22631.3737 Experience Windows Feature Experience Pack 1000.22700.1009.0

Asked by jim 4 days ago

Answered by jim 1 day ago

  • Solved

AOL login stopped working

My e-mail account was transferred from Verizon to AOL a few years back and I never experienced any problems until one sunny morning last week when I started getting the f… (read more)

My e-mail account was transferred from Verizon to AOL a few years back and I never experienced any problems until one sunny morning last week when I started getting the following message: "Sending of password for user pjklim did not succeed. Mail server pop.verizon.net responded: [SYS/TEMP] Server error - Please try again later." When I typed the password in the window that popped up the message reappeared. I know that AOL went to double login identification, so I suspect it might have something to do with that. I checked all my Thunderbird settings and they all appear to be correct. I verified the pop and smtp setting through a chat with AOL. What can I do? Regards Peter

Asked by pjklim 2 days ago

Answered by Matt 2 days ago

  • Solved

Using Thunderbird for verizon.net email

I have a verizon.net email account at AOL. AOL now requires use of a one-time-use "app password" to sign in from Thunderbird. This does work but it seems like now I will … (read more)

I have a verizon.net email account at AOL. AOL now requires use of a one-time-use "app password" to sign in from Thunderbird. This does work but it seems like now I will have to go through this process (going to AOL web mail and requesting a new app password) every time I reboot my computer or restart Thunderbird. Is this true?

Asked by jimrader 4 months ago

Answered by david 4 months ago

  • Solved

Deleting a Firefox Profile also deleted pretty much everything on my desktop, help please?

Hello, today I decided to create a new Firefox Profile. I set the directory of this profile to be my desktop, which is where I usually put things (downloads and such) by … (read more)

Hello, today I decided to create a new Firefox Profile. I set the directory of this profile to be my desktop, which is where I usually put things (downloads and such) by default. I thought it would create another folder there on the desktop and put everything inside that, but instead it put a bunch of junk on my desktop. No big deal, right, I can just delete the profile, and that other junk should also be deleted. Well, not only did deleting the Firefox profile delete the extra junk that was created while making the profile, it also, for some reason, has deleted about 90% of everything else on my desktop as well. There are now only a few seemingly random things left on the desktop, that it decided to spare for whatever reason.

Where did everything go? The recycle bin is empty.. Most of it was just shortcuts, not a big deal, but I did have a few folders with some rather important work that I would very much like to retrieve. Please tell me Firefox didn't just nuke my desktop, and that all of those things are now unrecoverable? Windows 7 64 bit

Thanks very much.

Asked by newmail0047 2 days ago

Answered by cor-el 2 days ago

  • Solved

Where to ask a question about att not downloading to my thunderbird?

I just asked a question about email not downloading to thunderbird and got an answer which I think meant that this was not the place to ask. I cannot find an open quest… (read more)

I just asked a question about email not downloading to thunderbird and got an answer which I think meant that this was not the place to ask. I cannot find an open question place in Thunderbird. Where can I get support?

Asked by mskinsey 2 days ago

Answered by James 2 days ago

  • Solved

Facebook Messenger Video Calling/Chat

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported… (read more)

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported by my browser, Firefox. I have never had any problems with it before. Is there a fix? Thanks

Asked by wolfdad 2 weeks ago

Answered by wolfdad 1 week ago

  • Solved

Retirar espaço duplo do e-mail

Boa tarde Gostaria de saber como retirar o espaço duplo do paragrafo (como fossem dois enter's). Ja pesquisei naquela soluçao Ferramentas>Opçoes>Composiçao mas na… (read more)

Boa tarde

Gostaria de saber como retirar o espaço duplo do paragrafo (como fossem dois enter's).

Ja pesquisei naquela soluçao Ferramentas>Opçoes>Composiçao mas nao achei.

Versao do Thunderbird: 115.12.1 (64 bits)

Asked by mpianoski 2 days ago

Answered by sfhowes 2 days ago

  • Solved

Email fail to sent

I lost my ability to send email from either my bresnan.net or charter. net servers. I still receive emails. This started about 4 days ago. … (read more)

I lost my ability to send email from either my bresnan.net or charter. net servers. I still receive emails. This started about 4 days ago.

Asked by p.watt 4 days ago

Answered by david 3 days ago

  • Solved

Old Emails still stored locally, but not available

I had trouble updating my email accounts due to an issue with the profile update. The solution for me was to delete the 42 copies of the profile and basically start over.… (read more)

I had trouble updating my email accounts due to an issue with the profile update. The solution for me was to delete the 42 copies of the profile and basically start over. Now I need access to some of the folders where emails were locally stored. I know where on the computer fined the folders/files of the old emails. How do I import them into my current TB profile?

Asked by david827 4 days ago

Answered by david 4 days ago

  • Solved

Change default view

Currently, Firefox opens OBJ files as text. I want to send them to the Microsoft 3D Viewer which is the default application in Windows for these kinds of files. All I can… (read more)

Currently, Firefox opens OBJ files as text. I want to send them to the Microsoft 3D Viewer which is the default application in Windows for these kinds of files. All I can do right now is right click on the file, save the file, then open with the 3D Viewer. I have gone to settings/General then down to applications and I can't add any files there. (Why not?) It doesn't matter if I choose to save or open files, the OBJ file still displays as text in Firefox. How do I get Firefox to send instead of display these files as text?

Asked by price3 6 days ago

Answered by jscher2000 - Support Volunteer 4 days ago

  • Solved

Тhunderbird failed to find the settings for your email account

Hello everyone! :) I'm using Thunderbird for many years. Today I had to reinstall my Windows and obviously to set up my apps including Thunderbird. Unfortunately an… (read more)

Hello everyone! :)

I'm using Thunderbird for many years. Today I had to reinstall my Windows and obviously to set up my apps including Thunderbird. Unfortunately an error is popping up after I filled all of the required information. I restarted my PC. I reinstalled Thunderbird. I'm using the most popular email client in Bulgaria.

Nothing works so far. Screen shots are attached including the provided settings from my email client.

Thanks!

Asked by danio5454 4 days ago

Answered by david 4 days ago

  • Solved

Firefox opens "off screen"

Greetings support team. The problem is a bit complicated and I could't find anything similar to it on the net, so I'll try to explain in details what happened. One day af… (read more)

Greetings support team. The problem is a bit complicated and I could't find anything similar to it on the net, so I'll try to explain in details what happened. One day after opening the browser I noticed that it didn't launch(there was no window). After opening it again I saw that all of my previously opened tabs were gone. After that I closed Firefox and went to check the task manager. I found that Firefox was still running after closing it. I couldn't wrap my head around it and killed the programm. Then I opened it again and got the same results: first launch: no Firefox window(nothing on the taskbar either), secound launch: one empty tab. After that I opened a new tab in Firefox through task manager and my screen "swiped right", I got access to Firefox window with all of my previous tabs, but all the other programms I had opened on the taskbar were gone. Somehow Firefox opens outside my screen on a "separate one" every first time I launch the app, and the only way to switch between "screens" is to open a new tab through task manager or launch a program that was previously active to switch back to previous "screen". It is also impossible to switch between opened windows on different "screens" using gestures on the touchpad or "Alt" + "Tab". I use a laptop and never even tried to attach/connect a second monitor. I don't have another monitor attached via bluetooth or any other means in device manager. I have the latest verion of windows 10 installed and updated. I have another PC, where I use the same Firefox with the same addons on the same Mozilla account, which has no such issues. I have tried renaming the file called "xulstore.json" to "xulstore.old" or deleting it entirely, this didn't resolve the issue.

Asked by nab.layk 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago