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unable to connect to email - incoming pop.tools.sky.com port 995

Im trying to put my email (prkirby@sky.com) on to thunderbird (version 115.12.1 64Bit) running on a windows 11 computer I have 2 other emails which run perfectly All my… (read more)

Im trying to put my email (prkirby@sky.com) on to thunderbird (version 115.12.1 64Bit) running on a windows 11 computer I have 2 other emails which run perfectly All my settings are correct, pop 3 incoming pop.tools.sky.com port 995 outgoing smpt.tools.sky.com port 465 both my username and password are correct, all these settings work when using outlook 2013 pro plus on a computer running windows 7 username and password also work when signing in to emails on different computers When I create the account the message I get is password/usename incorrect Any help will be gratefully received Phil

Asked by prkirby 1 month ago

Last reply by prkirby 1 day ago

auto fill password

I have auto fill password turned on, yet Firefox NEVER fills in the password, or my e-mail. Each and ever time I have to type it in, Firefox asks to save or update, I say… (read more)

I have auto fill password turned on, yet Firefox NEVER fills in the password, or my e-mail. Each and ever time I have to type it in, Firefox asks to save or update, I say yes, and password and e-mail are saved, yet the next I go to that site I have to type it in manually. I see the password and e-mail are saved accurately yet no auto-fill why?

Asked by truckermaine 1 day ago

Have a new windows laptop pc and trying to sync but cannot

I have a new windows laptop pc and trying to sync my information from this account to the firefox on the new laptop. I'm having a problem. I'm signed in on the old and th… (read more)

I have a new windows laptop pc and trying to sync my information from this account to the firefox on the new laptop. I'm having a problem. I'm signed in on the old and the new but it will not sync to the new. What am I doing wrong? When I tried to sign Mozilla keeps telling me my pw is wrong! Huh? I'm signed in now. Is there a different pw for Firefox and Mozilla? I'm so confused!

Asked by HIS 1 day ago

Firefox has become troublesome in many ways

Because of continuing problems with my Firefox browser I am wondering if it would be a good idea to just remove the program and install the latest version. It is unrespo… (read more)

Because of continuing problems with my Firefox browser I am wondering if it would be a good idea to just remove the program and install the latest version.

It is unresponsive a lot and very slow.

Thanks for your response.

Gordie Becker West Bend WI 53095

Asked by gordie.becker 1 day ago

Update your sign-in technology before September 16th, 2024 to maintain email access.

Is Mozilla working on the below email I have received from Microsoft? "The safety and security of your information is top priority for Microsoft. To help keep your accoun… (read more)

Is Mozilla working on the below email I have received from Microsoft? "The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th.


What do you need to do?

If you are receiving this email, you are currently using an email or calendar app that uses a less secure authentication method to connect to your Outlook.com email account. You will need to upgrade your third-party mail and calendar app to a version which supports modern authentication methods.

Microsoft provides free versions of Outlook for your PC, Mac, iOS, and Android devices which can be easily downloaded and connect to your email account. Using an updated version of an Outlook application will ensure you are connecting in the most secure way.

How can you set up your Gmail, Apple Mail, or other third-party mail application?

Various non-Microsoft applications will have their own steps for connecting to your Outlook.com email account using modern authentication methods. See our help article - Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps. However, you may need to contact the creators of those applications to provide you with instructions. In many cases, simply removing and re-adding your account with the latest version of that application will configure it to use modern authentication methods.

Privacy Statement

Microsoft Corporation, One Microsoft Way, Redmond, WA 98052 USA"

Asked by jackbarry 1 week ago

Last reply by jackbarry 1 day ago

Hard Drive directory moved from C to D yet C is still active?...

Hello: Q1- I moved Thunderbird from my C drive to my D drive but...C drive still contains active content Thunderbird uses. I'm not sure about when I backup my profile fol… (read more)

Hello: Q1- I moved Thunderbird from my C drive to my D drive but...C drive still contains active content Thunderbird uses. I'm not sure about when I backup my profile folder, all the data is really being backed up? eg. C:\Users\mdc\AppData\Roaming\Thunderbird\Profiles\cy4sug48.default-release

      F:\Users\mdc\ProgramData\Thunderbird\Profiles\cy4sug48.default

I also changed all my Thunderbird registry entries to D drive. I don't understand why C drive is still active?

Q2- When I choose Import from a Thunderbird profile this comes up (see attached picture)? This directory does not exist! Where is it coming from?

Regards -mdc

Asked by maddogcolli 1 day ago

Private Browsing on Firefox

How do I DELETE THE "PRIVATE BROWSER" setting on my tablet. I can tap the orange Fox Logo and I still get flipped to the "infinity" Logo! That is NOT THE SAME AS ACTUAL "… (read more)

How do I DELETE THE "PRIVATE BROWSER" setting on my tablet. I can tap the orange Fox Logo and I still get flipped to the "infinity" Logo! That is NOT THE SAME AS ACTUAL "INCOGNITO" setting!

Asked by hiiq4u2 1 day ago

Firefox formatting - Support Request #159925

Something isn't right with Firefox formatting especially when I'm in my Email system and Facebook and probably others . . . not all of the marker and colors are appearing… (read more)

Something isn't right with Firefox formatting especially when I'm in my Email system and Facebook and probably others . . . not all of the marker and colors are appearing but the photos look OK.

For example, what I am typing here . . . the letters are not a consistent "black" . . . some letters look sort of faint while some are full black and OK. Kind of hard to describe but it indicates that something is not completely working properly.

If you can, please call me at [edited] and/or Email: [edited]

Cheers!

Charlie Roberts [edited phone# and email from public community forum]

Asked by Charlie1761 2 days ago

Version 115.13.0 Not counting unread messages correctly

Just updated to 115.13.0. I had three unread messages and this showed correctly in my task bar icon. I click on one of the messages to read it and the counter showed no… (read more)

Just updated to 115.13.0. I had three unread messages and this showed correctly in my task bar icon. I click on one of the messages to read it and the counter showed no nread messages.

This continues to happen. It shows 10 unread messages but as soon as I read one of them the number of unread disappears in the taskbar icon. I am missing some of my emails because of this since I never know if there are new messages.

How can I fix this?

Thanks

Asked by david.abineri 5 days ago

Last reply by david.abineri 2 days ago

Firefox scrolls to end of page

I have a problem when I read a specific webpage and firefox jumps to the end of the webpage. This happens with one specific webpage, a Swiss newspaper: call www.nzz.ch -… (read more)

I have a problem when I read a specific webpage and firefox jumps to the end of the webpage. This happens with one specific webpage, a Swiss newspaper: call www.nzz.ch - Now, select one of the articles but in the following way: do a right-click on the title of the article and select "open in new tab". (This is important: it does not happen if you left click on the article and open it in the actual tab.) Now you have the article in a new tab, you begin reading it and slowly scroll down using the mouse wheel. But then, with the slightest scroll back (upwards), firefox will jump to the end of the web page. All you can do is go back (ctl+upward arrow) and look for the place where you have been. Once this has happened, firefox will no longer scroll to the end of the page, you can scroll up and down, and everything works fine. But if you close the tab and open this or another article again with right-click, open in new tab, you have the insane effect again. I have no idea how I could analyze this myself and am thankful for help.

Asked by werner messmer 3 days ago

Last reply by werner messmer 2 days ago

Screenshots randomly stopped working

Was clearing out some files yesterday in the middle of taking screenshots on Netflix through firefox (per usual) when suddenly whenever I go into a netflix TV show I get … (read more)

Was clearing out some files yesterday in the middle of taking screenshots on Netflix through firefox (per usual) when suddenly whenever I go into a netflix TV show I get the purple-green image down below that's all wrong and corrupted. Feeling especially confused because I can take screenshots anywhere else on other browsers or Firefox, even on the Netflix home page, perfectly fine - but this format below stopped working?? Am hoping to resolve the issue quickly cause one of my Favourite shows I wanted to post about is having a new season drop in like 2 days :(

Asked by wordswithdragons 2 days ago

new updates have changed my audio setting in Skype

since the firefox updates my skype audio has changed cant use them and have to use the master audio settings, also had trouble signing into FF since the new update just n… (read more)

since the firefox updates my skype audio has changed cant use them and have to use the master audio settings, also had trouble signing into FF since the new update just now

Asked by cherrio32 2 days ago

Ad blocker

I am repeatedly kicked out by YouTube, because I seem to have one or more ad blockers active. My problem is that I even don't know where to find them, so that I can deact… (read more)

I am repeatedly kicked out by YouTube, because I seem to have one or more ad blockers active. My problem is that I even don't know where to find them, so that I can deactivate them. I have tried earlier to find a solution, but to no avail. Apparently there are more people having this problem.

I am now forced to watch YouTube on Edge, which feels like treason, because I am a Firefox user for many years.

In case you would have a solution, please don't bombard me with geek talk. I am an IT layman.

I use an Acer lptop with Windows 11

Asked by thans 2 days ago