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POP Junk mail dissapears completely.

When I receive junk email, Thunderbird shows mail received (for example 10 emails) there are ...again for example 3 in my inbox and the other 7 are nowhere to be found. N… (read more)

When I receive junk email, Thunderbird shows mail received (for example 10 emails) there are ...again for example 3 in my inbox and the other 7 are nowhere to be found. Not in junk and not in trash. I am concerned that there might be some emails that are not junk that I am not able to get. I would like to be able to review the junk folder prior to deletion. What setting options do I need to change to make this happen? I am using pop email... Thanks!!

Asked by rick465 1 day ago

Last reply by rick465 21 hours ago

Poor quality of live video in Picture in Picture (PiP) mode

Hi Team, My laptop uses Window 11. On the web Bet365, I view live stream videos by Picture in Picture mode of Firefox and see that the quality of video is very bad. I te… (read more)

Hi Team,

My laptop uses Window 11. On the web Bet365, I view live stream videos by Picture in Picture mode of Firefox and see that the quality of video is very bad. I tested with Chrome and didn't see this issue. Is there any way to improve video quality of Firefox Picture in Picture mode?

Thanks!

Asked by tailevn 22 hours ago

Notifications from google calendar circumvent the "Do not Disturb" mode in Windows

While the other web sites notifications are suppressed during "Do not Disturb" (see https://www.bennish.net/web-notifications.html ) the notifications from https://calend… (read more)

While the other web sites notifications are suppressed during "Do not Disturb" (see https://www.bennish.net/web-notifications.html ) the notifications from https://calendar.google.com are still shown during games.

Asked by basinilya 23 hours ago

How to Optimize Firefox for Home Improvement Websites?

Hello Mozilla Support Community, I'm a website owner passionate about home improvement and recently launched The Home and Town. I'm looking for advice on how to optimize… (read more)

Hello Mozilla Support Community,

I'm a website owner passionate about home improvement and recently launched The Home and Town. I'm looking for advice on how to optimize my site for better performance and user experience on Firefox. Are there specific settings or extensions that you recommend for enhancing the browsing experience on home improvement websites? Any tips on ensuring compatibility and speed would be greatly appreciated!

Thank you for your help!

Asked by Ahmad Shehzad 1 day ago

Folder that my "profiles.ini" points to doesn't exist

My computer (Windows 11) crashed while I was using Firefox--for the first time that I've seen, it did a full disk check. When booting back up, I was unable to use Firefox… (read more)

My computer (Windows 11) crashed while I was using Firefox--for the first time that I've seen, it did a full disk check. When booting back up, I was unable to use Firefox, since it said that my profiles.ini file was lost/corrupted.

After renaming the old file, I went back to the folder. It was easy enough to reinstall the add-ons that I needed, but I'm trying to get my bookmarks back. However, I can't seem to find them--the "bookmarkbackups" folders that come up are too new, and only one (the current one) has a file in it.

Any help will be appreciated! I'm not sure what I can do.

Asked by John Reaves 1 day ago

Last reply by John Reaves 1 day ago

Updating firefox has become too complicated

I really appreciate everything you do, but I am a boomer (Loud and Proud), I did not get born with a device attached to my hand, I am a digital imbecile. With all that i… (read more)

I really appreciate everything you do, but I am a boomer (Loud and Proud), I did not get born with a device attached to my hand, I am a digital imbecile.

With all that in mind, it has become too difficult to keep up with the digitalisation, at least in my case. So when you send me suggestions and update procedures I end up just closing everything, too much to read, too stressing, but the suggestions keep coming every time I open the firefox browser. Can I not just keep the version I have and decline any new versions.

I also have a problem in regard to language, it is set to English, but I do not care for US English, I would like to have GB English, but somehow it won't accept that.

What can I do?

Kind regards,

Xamama

Asked by xamama 1 day ago

Last reply by xamama 1 day ago

Yahoo homepage/yahoo email login link routed to wrong page

Several months ago, I couldn't log in to my Yahoo email accounts. For reasons yet to be explained, the two step verification ended up with a message saying they were hav… (read more)

Several months ago, I couldn't log in to my Yahoo email accounts. For reasons yet to be explained, the two step verification ended up with a message saying they were having trouble, and try again later. No amount of waiting for later worked.

Maybe what I'm asking about now is unrelated, but yesterday I tried again. When I go here Yahoo | Mail, Weather, Search, Politics, News, Finance, Sports , and select either of the links

link text

I am directed here link text

link text

Instead of here (these came from Chrome)

Welcome to Yahoo Mail

https://i.postimg.cc/c45Qp77L/yahoo5.jpg

When I use that url in Firefox, I am taken here

link text

If I try to add a Yahoo account in that situation, it becomes clear that IS only for adding other other AT&T accounts.

I tried using about:support - Troubleshooting Information to clear the startup cache, and in safe mode, but it did not help.

I talked to ATT&T. They have been having these sorts of Firefox related problems for months now, which they have reported to Mozilla month ago (which confirms my past troubles as well), but for whatever reason Mozilla hasn't acted on it.

But here is the weird part for me. Aside from my main profile, I have a Firefox "basic" profile. It has no addons, but It has basically the same settings with my main profile, and, because it hasn't been updated in a while, I believe it has most of the same about:config tweaks as well.

In that profile, It 'Yahoo works '. What could constitute a difference between this starter profile and one that's running in safe mode to create this problem. Can you think of an about:config tweak that could be responsible for all this?

Do we have any idea whats causing this.

Asked by noel_envode 1 day ago

Outlook Online Pasting text, deleting space before pasted text and paste box popping up

When pasting text into Outlook Online the text removes the preceding space. A minor inconvenience but it does mean I have to double space before pasting. Also after past… (read more)

When pasting text into Outlook Online the text removes the preceding space. A minor inconvenience but it does mean I have to double space before pasting.

Also after pasting text I get a paste box that locks out any controls unless I click out of it or press ESC. (image below)

Text being copied from inside Outlook doesn't pop up the box.

Anyway to fix either option?

Asked by LTHK 1 day ago

Auto starting

Have used firefox for several years, In the last few weeks it began "auto starting" when I wake up my computer with windows 10. I do not want it to start automatically. … (read more)

Have used firefox for several years, In the last few weeks it began "auto starting" when I wake up my computer with windows 10. I do not want it to start automatically. The box in settings for auto start is NOT checked.

Asked by ajeventide 1 day ago

Suddenly kicked off Costco web site while using.

While on the Costco web site making an order I was suddenly kicked off and cannot log in. This is the message. You don't have permission to access "http://www.co… (read more)

While on the Costco web site making an order I was suddenly kicked off and cannot log in. This is the message. You don't have permission to access "http://www.costco.com/" on this server.

Reference #18.91163e17.1718898363.697af0

https://errors.edgesuite.net/18.91163e17.1718898363.697af0ssage.









www.costco.com/" on this server.

Reference #18.91163e17.1718898363.697a

Asked by dmnoll 1 day ago

Using Duolingo with Firefox 127.0.1

I can no longer use Duolingo (macOS Monterey 12.7.5) because the pages get stuck loading. I've cleared the cache and cookies for it and it still doesn't work. In addition… (read more)

I can no longer use Duolingo (macOS Monterey 12.7.5) because the pages get stuck loading. I've cleared the cache and cookies for it and it still doesn't work. In addition, I've submitted multiple bug reports to Duolingo. Apparently the developers there pay zero attention to these. I want to use Duolingo on my iMac and I love using Firefox as my browser. WHAT is the problem and how can I fix it???

Asked by HMH 1 day ago

Weird distorted audio on you tube videos only. No problem using Edge browser

I isolated weird audio distortion when playing you tube videos to Firefox browser. Watching video from non YouTube sites does not have a problem. Watching you tube video… (read more)

I isolated weird audio distortion when playing you tube videos to Firefox browser. Watching video from non YouTube sites does not have a problem. Watching you tube videos on Microsoft Edge browser does not have any distortion. Appears to have happened after latest 6/14/2024 update

Asked by alan1572 4 days ago

Last reply by alan1572 1 day ago

Lost my open tabs again...

I like to keep a few email 'open' tabs available so I can remind myself of important tasks. It seems that the tabs all get discarded when there is an update. How can I ke… (read more)

I like to keep a few email 'open' tabs available so I can remind myself of important tasks. It seems that the tabs all get discarded when there is an update. How can I keep them from being deleted by an update?

Asked by eyeart 4 days ago

Last reply by eyeart 1 day ago

Spectrum.net

It seems according to spectrum they are having problems with firefox browser for spectrum customers to sign into spectrum.net. Anything on fire fox side? Contracted spect… (read more)

It seems according to spectrum they are having problems with firefox browser for spectrum customers to sign into spectrum.net. Anything on fire fox side? Contracted spectrum yesterday and today and I can not get any specifics.

Asked by gloryrealm22 1 day ago

Remove "website" suggestion during search

I wish to be able to remove the very first line in the search list is it possible to only show what "firefox suggest" ? I tried to change the settings but nothing … (read more)

I wish to be able to remove the very first line in the search list

is it possible to only show what "firefox suggest" ?

I tried to change the settings but nothing happen

Asked by swann.sanchez9 2 days ago

Cannot Login to Hulu using Firefox after 2 years of no problems

I have been accessing Hulu using Firefox for almost two years. Yesterday Hulu started giving me this message "we couldn't log you in. Please check email and password and … (read more)

I have been accessing Hulu using Firefox for almost two years. Yesterday Hulu started giving me this message "we couldn't log you in. Please check email and password and try again." I have reset my password 5-6 times with no luck. I talked to Hulu which had me try certain things with no luck. As a last resort they recommend I delete Firefox and reinstall. BTW, I CAN access Hulu using DuckDuckGo and Microsoft Edge. Any help out there? Thanks.

jwnova

Asked by jwnova 2 days ago

Firefox not working

Firefox works only in troubleshoot mode, and will not copy and paste, I tried and deleted and re-installed, no change, is there a way to run a diagnostic? . other browse… (read more)

Firefox works only in troubleshoot mode, and will not copy and paste, I tried and deleted and re-installed, no change, is there a way to run a diagnostic? . other browsers are fine.

Asked by SunnyFilms 2 days ago