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account automatically logout

I create a account in Jun 23, 2024 but i when i can back in 24 then i see my account is no there means my account was automatically logout when i try to login but i forg… (read more)

I create a account in Jun 23, 2024 but i when i can back in 24 then i see my account is no there means my account was automatically logout when i try to login but i forgot email but i know the pass i have try forget password but it does not solve my problem please solve firefox

Asked by aarghyadeep chowdhury 1 hour ago

I can no longer use my camera on firefox

I can no longer use my camera on firefox, firefox displayed some message about camera when we were trying to chat, but I missed it, I have granted relevant permissions on… (read more)

I can no longer use my camera on firefox, firefox displayed some message about camera when we were trying to chat, but I missed it, I have granted relevant permissions on the site, that we use reularly. The camera icon on the address bar appears red, and I noticed that in Windows security, it lists firefox access requests, but shows no way to grant these requests.

I am not tech minded so please if anyone could keep it simple, I would appreciate it.

Asked by sparrow08 1 day ago

Last reply by jonzn4SUSE 1 hour ago

Keep losing open sessions!

Often, when I go to history and try to restore session..it is greyed out. it occurs randomly, but It ALWAYS occurs after an update. This is so frustrating! It never happe… (read more)

Often, when I go to history and try to restore session..it is greyed out. it occurs randomly, but It ALWAYS occurs after an update. This is so frustrating! It never happened on Edge or Chrome, not once. I know it might seem Karen-like fuming about it, but when you have dozens of important tabs open and they don't restore you too will become a karen. I'm almost about to uninstall Firefox because of it

Asked by rsmirnoff 9 hours ago

Last reply by jonzn4SUSE 2 hours ago

Firefox Crashes Even When Not Open/Running

I recently installed Firefox and I keep getting crash notices, even when it is not open/running... I have verified this through the task manager...Nothing named Firefox … (read more)

I recently installed Firefox and I keep getting crash notices, even when it is not open/running...

I have verified this through the task manager...Nothing named Firefox or Mozilla is running...

I don't have this issue with either Brave or Chrome, and I have, and keep updated ESET software, so I KNOW this is a Firefox issue...

Unless this issue can be corrected, I will have no choice but to uninstall it, as I don't need software that crashes even when it is not being used...

Asked by dcbslists 1 week ago

Last reply by jonzn4SUSE 3 hours ago

Add shortcut button disappeared

I added my own shortcuts and deleted all the preset ones (Wikipedia, Twitter, Amazon etc). On deleting the last one of the default ones, the 'Add a shortcut' button has c… (read more)

I added my own shortcuts and deleted all the preset ones (Wikipedia, Twitter, Amazon etc). On deleting the last one of the default ones, the 'Add a shortcut' button has completely disappeared. Is there another way to create a shortcut?

Asked by Barbara D. 1 month ago

Last reply by cor-el 3 hours ago

No Video with supported format and MIME type found

I am trying to view uploaded videos in to my work portal and when I try to view the video this is the error message I receive. I am running WIndows 10 on my desktop. My … (read more)

I am trying to view uploaded videos in to my work portal and when I try to view the video this is the error message I receive. I am running WIndows 10 on my desktop. My Windows is up to date and I have cleared all cookies and still not working. Please help. Thank you

Asked by estertravels 12 hours ago

Last reply by cor-el 3 hours ago

Lose focus on some websites when pressing the Control key

I am using Firefox 127 on Ubuntu. When I press the Control key, I often lose focus in the window I am currently viewing. This is annoying as it prevents me from copy-pas… (read more)

I am using Firefox 127 on Ubuntu.

When I press the Control key, I often lose focus in the window I am currently viewing. This is annoying as it prevents me from copy-pasting for example.

Sometimes the focus is back when I release Control, sometimes it is lost and I have to click again on the text field. It does not happen on all websites, for example support.mozilla.org works well, but it happens on duckduckgo or overleaf.

It does not seem to be the same as existing issues such as [the "show mouse when press Ctrl" of Ubuntu] (it is disabled) or an addon (the problem still happens in safe mode).

In case it is useful, when I press Control the tab bar background goes slightly darker, see attached images.

Thanks for your help :) Nicolas

Asked by nnadisic 18 hours ago

Last reply by cor-el 3 hours ago

deleting multiple copies of bookmarks

trying to restore previous settings i have accidentally created multiple copy's of bookmarks and folders. many have more than 10 copy's and i now have over 400 000 bookm… (read more)

trying to restore previous settings i have accidentally created multiple copy's of bookmarks and folders. many have more than 10 copy's and i now have over 400 000 bookmarks. is there any quick way to delete the copys of bookmarks?

Asked by robertpinner 21 hours ago

Last reply by cor-el 3 hours ago

URENT FIx Browser

For two days will tab crash for TikTok. For years, will not allow access to certain sites and no contest entries for the last few months. Worked before. No phone help and… (read more)

For two days will tab crash for TikTok. For years, will not allow access to certain sites and no contest entries for the last few months. Worked before. No phone help and to download the browser doesn't work. I was upset as won't load TIktok and I NEED IT as use it daily. Please fix it ASAP!! I wasted time contacting Monzilla, as was only link for Firefox. They told me no help wasted today.

Elaine [removed]

Asked by misse1 6 hours ago

Last reply by cor-el 4 hours ago

Error Message error platform version 127.0.1 not compatible with miniversion >= 127.0 miniversion <= 127.0

There was an update posted today. I ran the update this morning. Now Firefox will not open. error platform version 127.0.1 not compatible with miniversion >= 127.0 … (read more)

There was an update posted today. I ran the update this morning. Now Firefox will not open.

error platform version 127.0.1 not compatible with miniversion >= 127.0

                                                                                  miniversion <= 127.0

Running Windows 10 Version 10.0.19045 Build 19045 64 bit Should I remove and reload program?

Asked by Art 4 days ago

Last reply by cor-el 5 hours ago

History gone each time after last 3 updates

Hi, Like many other people I have Firefox setup just the way I like it - a few windows open, some windows with 10 tabs open, my most common pages open as pinned tabs, oth… (read more)

Hi, Like many other people I have Firefox setup just the way I like it - a few windows open, some windows with 10 tabs open, my most common pages open as pinned tabs, other windows with stuff I want to remain at the front of memory at least temporarily. The last 3 times I have updated Firefox, it opens without restoring my pages. I look in the History menu and both the 'recently closed windows' and 'recently closed tabs' items are greyed out. I really, really don't want to move away from FF, but this behavior is beyond frustrating. I've already checked I have 2 profiles: default and default-release (default). I tried 'Launch profile in new browser' for the other profile but it's empty. Any ideas how to figure out what the problem is? I'm on Windows 11. Thanks!

Asked by Bruce Lamond 8 hours ago

In Firefox, after a reboot, how can I re-open my previous sessions?

In Firefox, after a reboot, how can I re-open my previous sessions? Originally I had quite a lot of open browsers & tabs. Then I needed to do a reboot, and now I've … (read more)

In Firefox, after a reboot, how can I re-open my previous sessions?

Originally I had quite a lot of open browsers & tabs. Then I needed to do a reboot, and now I've lost those previous sessions.

Usually I just open Firefox, and this opens one browser, and then all of my previous browser, and tabs reopen, but this time Firefox crashed, and its popup said it needed to restart, but it would re-open my previous browser and tabs, but it didn't.

After following the usual Firefox help guides, it still wouldn't re-open my previous sessions. Now if I ask it to open my previous sessions, it just opens the recent help guides, and not anything before the crash.

So is there a backup file of my missing sessions that I can roll back to?

Asked by macmac 3 days ago

Last reply by NoahSUMO 9 hours ago

Unable to download (trusted sites, Firefox apps/themes, anything)

For a week or better I have been unable to download anything through my Firefox browser, I have refreshed and uninstalled Firefox (I had to reinstall through another brow… (read more)

For a week or better I have been unable to download anything through my Firefox browser, I have refreshed and uninstalled Firefox (I had to reinstall through another browser) in an attempt to fix this issue to no avail. I cannot download from verified sites, nor am I able to download Firefox's own extensions or themes (when I attempt I get an error telling me to check my connection, screenshot included).

I would like to be able to use Firefox normally again, with the ability to download files and install my extensions restored.

Asked by Chama 2 weeks ago

Last reply by Chama 9 hours ago

Restoring backup

Dear Sir,Mrs, I have a problem with the import of my backup in FireFox. I made an backup with MozBackup (.pcv) with my old Computer, Now with the new one and new FireFox… (read more)

Dear Sir,Mrs,

I have a problem with the import of my backup in FireFox. I made an backup with MozBackup (.pcv) with my old Computer, Now with the new one and new FireFox program I can't import it, as the import will not recognive the used format.

I have tried to solve it to convert it to .zip but then the import won't run, or quit's after about 25 to 30% import.

How can I resolve this problem, which also count's for the new Thunderbird. As I am now missing all the maps at both programs.

Best regards, Martin van Steenes

Asked by mvst_50 9 hours ago

Browsing Issues

I am using AOL as an email account. Many times I am looking at my email, clicking delete or spam, then maybe open one/two/three different emails, read them, delete or sa… (read more)

I am using AOL as an email account. Many times I am looking at my email, clicking delete or spam, then maybe open one/two/three different emails, read them, delete or save, and my whole system freezes. I have to turn off the pc, then logon. I then open CC Cleaner to clear out the issues only to find that there could be 5000+ items in my browser history, a few hundred cookies all in that short period of time - 3 minutes all this stuff clogs up my computer. CC Cleaner will remove all this junk. I then open up Firefox, get into AOL, start another session. Could be I am able to continue to read my emails for a short period or a long period of time, just reading email, then the computer freezes up again. I have to turn off the machine, turn it back on, get into CC Cleaner and clear out the 5000+ browsing history items and cookies. There is no way that I can capture this CC Cleaner Screen information.

One thing that I thought about is that AOL is spamming me with thousands of junk ads, flashing in and out, on the right side of the screen as I read my email or even just open AOL. Since Yahoo took over AOL and redid AOL in the image of Yahoo, things are a horror. I made a formal complaint with the Ad Agency (forgot the name), opted out of all the ads that I am allowed to opt out and nothing gets better. The Ad Agency is of no help. Does anyone have an idea what is going on / what I can do to stop this?

Asked by trshob 10 hours ago

New User Education

Firefox, like most browsers, is full of jargon and terms which are never defined. So, for a new user, what should be simple become complicated. Developers obviously thoug… (read more)

Firefox, like most browsers, is full of jargon and terms which are never defined. So, for a new user, what should be simple become complicated. Developers obviously thought that everybody understands, but it is not true. It would be helpful if there was a term definition for each term and symbol used. I find my self in a kind of rabbit hole when trying to do things, and even when I ask for help, there is no term definition help.

Asked by wclaiborn 10 hours ago