Calendar and Tasks are gone after update to 115.12.2 (64-bit)

After the update to 115.12.2 (64-bit) installed, I made a couple of changes to tasks and TB went sideways and crashed, and continued to crash upon startup every time I re… (read more)

After the update to 115.12.2 (64-bit) installed, I made a couple of changes to tasks and TB went sideways and crashed, and continued to crash upon startup every time I restarted, even after a reboot. So, I copied a backup of my AppData\Roaming\Thunderbird directory onto the TB AppData\Roaming\Thunderbird dir. Now TB starts, but I have only Mail and I see no way to get Calendar/Tasks back. How do I do that?

Asked by ricksselby 2 weeks ago

Last reply by Wayne Mery 1 hour ago

Compact folders: loss of emails

Compact folders: caused a saved draft email to disappear. Closing and re-opening Thunderbird resolves this. Suggest the help document https://support.mozilla.org/en-US/kb… (read more)

Compact folders: caused a saved draft email to disappear. Closing and re-opening Thunderbird resolves this. Suggest the help document https://support.mozilla.org/en-US/kb/compacting-folders-potential-complications be updated to advise this solution (before the user raises an issue). How does this message get to someone who can action this?

Asked by Steve 2 weeks ago

Last reply by Wayne Mery 1 hour ago

Thunderbird freezes when I have a few "log in to account xxxx failed"

Hello, I have been using TB for a long time wiht no mayor problem. I recently had a problem with the hosting services of 2-3 of the email addresses I use in TB and when I… (read more)

Hello, I have been using TB for a long time wiht no mayor problem. I recently had a problem with the hosting services of 2-3 of the email addresses I use in TB and when I now open TB I can click once on the pop up (say on cancel), but when the next pop up message appears (with the same message but for another email address) TB freezes.

Asked by mettodo 3 weeks ago

Last reply by Wayne Mery 1 hour ago

Columns in Thunderbird mixed up and resized

For the last month or so, when I open Thunderbird the columns are often resized and the headings don't match the content (see example). If I close and reopen Thunderbird,… (read more)

For the last month or so, when I open Thunderbird the columns are often resized and the headings don't match the content (see example). If I close and reopen Thunderbird, this formatting goes away, but if I reopen it at some later point it is back.

Asked by Michael Schuler 2 days ago

Last reply by Wayne Mery 8 hours ago

Dismissing Shortcuts on New Tabs Page

I used to be able to dismiss unwanted Shortcuts on the New Tabs Page, but now the three dots that popped up the menu for that are gone. Is there still a way to get rid … (read more)

I used to be able to dismiss unwanted Shortcuts on the New Tabs Page, but now the three dots that popped up the menu for that are gone. Is there still a way to get rid of them to make room for others? Also would like to have the option to choose shortcuts to place on the page.

Asked by moryock 11 hours ago

Last reply by cor-el 9 hours ago

Have thunderbird reindex mailboxes instead of compacting

I'm running Thunderbird 115.12.0 64-bit on Ubuntu 22.04. I recently had a hard drive crash. I've had to put together my email data from two separate backups to restore … (read more)

I'm running Thunderbird 115.12.0 64-bit on Ubuntu 22.04. I recently had a hard drive crash. I've had to put together my email data from two separate backups to restore everything. The problem is I reorganized the mailbox folders between the backups, so the metadata thunderbird maintains about the data storage will be wrong in my new setup. I have my imap and pop mailboxes restored correctly now under my profile storage and would like Thunderbird to just leave them alone. The problem is, every time I start thunderbird, it automatically wants to compact my mailboxes and free up 5.7 GB of space, which means it will delete some of the newly copied emails it doesn't recognize.

Is there a way to tell thunderbird to start over and reindex the mailboxes that are there? I've tried deleting the global-messages-db.sqlite file, but that does not fix the problem. This is a common problem as I've had it happen in the past as well when reorganizing the folder structure. It seems there should be a way to tell thunderbird to reset its indexes and leave the mailboxes as-is.

Any help would be appreciated.

Asked by wgadsby 15 hours ago

Last reply by david 11 hours ago

Thunderbird "not responding" on Windows 10

Thunderbird takes forever to do anything and often it says it is not responding. My husband was the computer tech and he recently passed away. I try and delete extra em… (read more)

Thunderbird takes forever to do anything and often it says it is not responding. My husband was the computer tech and he recently passed away. I try and delete extra emails and empty the trash on all our email accounts regularly. what can be the problem?

Asked by GinnyandSteve 12 hours ago

Last reply by Wayne Mery 11 hours ago

Configure email account failure

I have an issue trying to configure a secondary email account, for a non-profit I do some work for. It was ok in the past, though I recall was tricky to set up on TB a co… (read more)

I have an issue trying to configure a secondary email account, for a non-profit I do some work for. It was ok in the past, though I recall was tricky to set up on TB a couple of years ago. But now it has ceased to function after I migrated TB profile (successfully apart from this issue) no matter what I try. I’d be grateful for any suggestions. As is the case with many non-profits, there’s little tech support, but others can use the email account ok. I think it may be a TB issue as I have been able to set up the account ok with MS new Windows Outlook app (lame, but better than Mail…low bar). I’d rather have this account on my TB client along with the others I use. And the issue is replicated on two of my PCs. TB account set up reports “can’t detect settings from host server”. I found a support thread link text, which says “The failure to detect settings is rather common where hosted domains are concerned. Mostly because everything is done to a price and most of the things around encryption are done in a halfhearted manner. As is the server setups for mail. However by faithfully copying the settings from the provider as to domains server name and ports it should work.” So I did manual configuration – copied the settings from the successful Outlook set up, but no dice – all I get is server time out message. Settings are: IMAP server: mail.XXXX.org.uk Port 993 Security SSL/TLS [earlier working settings were STARTTLS port 143] SMTP server: mail.XXXX.org.uk Port 465 Security SSL/TLS [[earlier working settings were STARTTLS port 587] And using Normal Password for both; I tried Autodetect too but no good. I’ve see a suggestion that turning off the firewall (Norton) might work, but I’m reluctant to do that and doesn’t seem to make sense that would cause the issue. I found another suggestion that apparently works for some people - leaving password blank on setup. https://support.mozilla.org/en-US/questions/1399690. Before I try, are there any other suggestions or ideas? Trivial matter in the long run, but bugging me. Thanks

Asked by hectorio 1 month ago

Last reply by Wayne Mery 11 hours ago

clicking on links to emails won't bring up a new email message form

When I go to a website and click on an email address the New Message form does not come up. I have gone to Windows and made sure Thunderbird is set up as my default email… (read more)

When I go to a website and click on an email address the New Message form does not come up. I have gone to Windows and made sure Thunderbird is set up as my default email address. Chatgpt said: Check Thunderbird Settings

   Open Thunderbird.
   Go to Tools > Options (or Preferences on macOS).
   Click on the Advanced tab, then General tab.
   Ensure Thunderbird is set as the default mail client.

But when I go to tools I cannot find an options link.

Please advise. Thanks!

Asked by contact1073 14 hours ago

Last reply by david 11 hours ago

Unable to access a financial account.

The latest Firefox update has made it impossible for me to log into https://www.discover.com/ I consistently receive the following error message: "Your account cannot cu… (read more)

The latest Firefox update has made it impossible for me to log into https://www.discover.com/ I consistently receive the following error message: "Your account cannot currently be accessed. Outdated browsers can expose your computer to security risks. To get the best experience on Discover.com, you may need to update your browser to the latest version and try again. For questions, please contact us at 1-800-347-7769. We're always available 24 hours a day, 7 days a week."

Pop up blocker in the address bar has been manually turned off and antivirus VPN has been manually turned off. Discover has told me the problem is with the browser not their website. I can access the account via one of the less secure browsers (edge) but am not comfortable with that company and would prefer this glitch being fixed if possible. Firefox info is version 128.0 and it automatically updated earlier this week. Thank you. Enjoy your weekend. Laurie

Asked by lnbg 13 hours ago

Last reply by cor-el 11 hours ago

Nebula folder view

Just installed TB Nebula on new PC. I may be missing something but I can't make either Apply columns to... or Apply view to... work for child folders. The last time I tri… (read more)

Just installed TB Nebula on new PC. I may be missing something but I can't make either Apply columns to... or Apply view to... work for child folders. The last time I tried this was a while ago, probably on an early release of Supernova, but my recollection was that it was easy and quick. Anyone else found this? If not I'll keep trying. Otherwise Nebula looks v smart so far

Asked by hectorio 14 hours ago

Last reply by david 11 hours ago

Location

I live in the UK and recently when going to the BBC.co.uk I get the website as BBC.com after a few seconds. I know that I usually see .com when overseas and this is norma… (read more)

I live in the UK and recently when going to the BBC.co.uk I get the website as BBC.com after a few seconds. I know that I usually see .com when overseas and this is normal. Why has this started happening while I am still in the United Kingdom?

Asked by herman1rg 18 hours ago

Last reply by Paul 12 hours ago

reply option without opening an email

How do I reply to an email when i have selected it in the inbox and I can read the email in the preview window? As far as I can tell there is no reply button anywhere. I… (read more)

How do I reply to an email when i have selected it in the inbox and I can read the email in the preview window? As far as I can tell there is no reply button anywhere. I did double click on the message and suddenly about 30 tabs opened up with each tab having a reply button, which is very nice if I wanted to answer all 30 replies individually. Now I have to open every email to reply and close 20-60 tabs just to reply, which I won't put up with just because of the nuisance bur for sure because of arthritis.

Note: Someone recommended thunderbird to me as very useful but without a reply button in the inbox this is not really a usefull email program. This seems like a minimum common sense basic email function. If you are going to force people to double click on an email in order to reply, it would common sense to only open up that email and not all 30-60 other emails in the string as one will want to reply to the latest email and not to all other emails in the string. If people want to open up all the emails (I can't think that are very many people that want that), make that option a triple click. Right now I have to do an extra click for a reply (compared to any other email software I have ever used) and I have to close 20-60 tabs just to reply to the latest email message, this makes thunderbird a waste of time. I can't imagine I am the only one that considers these two issues basic common sense in email software. Maybe most people just delete thunderbird as I was planning on doing without commenting.

Asked by jkbenthem 14 hours ago

Last reply by david 12 hours ago

Really Firefox dev team needs to step it up

I absolutely hate the new ui and there is no option to change it either Also not showing full link in search bar is kinda stupid...not even a option to enable it either … (read more)

I absolutely hate the new ui and there is no option to change it either

Also not showing full link in search bar is kinda stupid...not even a option to enable it either

Reported 2 bugs in bugzilla 1 year ago....no fix till now The countdown on website still doesn't work in background(https://bugzilla.mozilla.org/show_bug.cgi?id=1848178)

Asked by Samiul Islam Shawon 13 hours ago

Last reply by TyDraniu 12 hours ago