Spam...............but not spam

Hi I am using beta build 129.0b3 of Thunderbird, don't think the issue I'll describe is related to the beta build tho. I am using SpamAssasin to identify spam type mails… (read more)

Hi

I am using beta build 129.0b3 of Thunderbird, don't think the issue I'll describe is related to the beta build tho. I am using SpamAssasin to identify spam type mails. I'll include a screenshot to best illustrate my concerns...(attached)

Even tho I continually go into my spam folder, I seem to veyr much need to do this, so many of my regualr mails now end up there. I right click on each to Mark - Mark not as junk and yet over the days of use they are still being sent to that junk folder. As an exampl the ones from Meta are receipts for virtual games bought from their store. Several days back I marked those as not junk, the header of the mail rarely changes, but still they are being sent to my junk folder.

Within Outlook, on line, those mails are meant to be diverted to my Meta folder. If I was to go back to using Outlook, avoided opening it for quite some time now, I would expect to find those mails within that folder, and the Amazon ones within a Amazon folder. That is due to rules created for their placement within such folders.

I guess my question is two part.....

why do such mails seem to persist in being marked as spam..? Secondly is there a ways to ensure they end up in their intended folders..?

by right clicking on them now they ar ethe nsent to my general inbox, including the BBC type.

Is there no such thing as a safe senders list tha tcan include omains and indivudal people / companies etc..?

Many thanks

Asked by Morgan 2 days ago

Last reply by Googlethunderbird 1 hour ago

Firefox Desktop failed last night 7/24/24 after 8:00 PM PDT the Windows 10 failure message is; XLU runner Error platform version 128.0.2 is not compatible with 128.0 Min or 128.0 Max:

Firefox Desktop failed last night 7/24/24 after 8:00 PM PDT the Windows 10 failure message is; XLU runner Error platform version 128.0.2 is not compatible with 128.0 Min … (read more)

Firefox Desktop failed last night 7/24/24 after 8:00 PM PDT the Windows 10 failure message is; XLU runner Error platform version 128.0.2 is not compatible with 128.0 Min or 128.0 Max:

I need Firefox to run, I can run Google Chrome but want to return to Firefox that failed last night.

Asked by Rich. 1 day ago

Last reply by Grams Haley 2 hours ago

Allowed Popups: enter a list of allowed sites?

I save a list of >20 sites on which I allow popups. What is the most efficient way to enter those sites? ==> I would like to avoid entering each one individual… (read more)

I save a list of >20 sites on which I allow popups. What is the most efficient way to enter those sites?

==> I would like to avoid entering each one individually.

TYVM.

Asked by ezameht 3 hours ago

Last reply by cor-el 2 hours ago

Ticket # 158963

Here is the message response from you all?? However, I cannot seem to find the answer to my question?? Please Help Me. Please let me know if I need to go again in detail … (read more)

Here is the message response from you all?? However, I cannot seem to find the answer to my question?? Please Help Me. Please let me know if I need to go again in detail of my problem??

Mozilla Support <product-help@firefox.com>

    1. - Please type your reply above this line -## Hello, Thank you for reaching out to us. We’ve received your support request and opened a ticket (158963). We are processing your request. We appreciate our subscribers and will make every effort to get back to you within 2 business days.

Asked by heartattackla 14 hours ago

Last reply by James 2 hours ago

Lost everything on re-install

Firefox would not open so I ran an old installer I had and now I've lost everything. No Bookmarks, no history, no add-ons. is there anyway to get it all back? Is everythi… (read more)

Firefox would not open so I ran an old installer I had and now I've lost everything. No Bookmarks, no history, no add-ons. is there anyway to get it all back? Is everything in a file somewhere?

Asked by wuming1 6 hours ago

Last reply by Ray Vermey 3 hours ago

impossible augmenter taille police rédaction message

Bonjour, Suite à la dernière mise à jour, (Thunderbird 115.13), la police de rédaction des messages est devenue toute petite par défaut. J"ai essayé toutes les solutions… (read more)

Bonjour, Suite à la dernière mise à jour, (Thunderbird 115.13), la police de rédaction des messages est devenue toute petite par défaut. J"ai essayé toutes les solutions proposées par l'aide de Thunderbird en passant par les les paramètres et l'éditeur de configuration cela ne change rien. Je peux bien sûr augmenter la police en modifiant à chaque mail mais ce que je veux c'est retrouver la fonctionnalité qui me permettait de ne pas avoir à re sélectionner la hauteur des caractères à chaque fois. j ai pu modifier la taille de l 'interface entière mais cela ne change pas la police dans les messages. Si vous avez une solution je vous serais très reconnaissante !

Asked by MCLA 5 hours ago

Last reply by david 4 hours ago

Firefox tab keeps crashing

Hello, I experience constant tab crashes a couple of days now. I tried safe-mode and re-installing the browser. But the crashes still persists. This only happens with fi… (read more)

Hello,

I experience constant tab crashes a couple of days now. I tried safe-mode and re-installing the browser. But the crashes still persists. This only happens with firefox.

Been trying to identify the problem. Here are some crash reports. All of them have the signature (unloaded T_Prevent64.dll)

Submitted Crash Reports Report ID Date Submitted bp-53c88a80-cb16-40d1-947d-197540240726 7/27/2024, 12:41 AM View bp-9c66625e-4a15-4d98-91c4-9ad8d0240726 7/27/2024, 12:41 AM View bp-e47e93d4-24f7-4ef7-9ee5-338e60240726 7/27/2024, 12:30 AM View bp-13afc8a2-be56-47ac-9ac7-76a090240726 7/27/2024, 12:30 AM View bp-9815e4b1-8134-4743-9dd9-8b2090240726 7/27/2024, 12:30 AM View bp-6097b5c4-fc4f-484f-856e-4af2b0240726 7/27/2024, 12:30 AM View bp-a7f77e4d-a97b-40ea-8234-c663c0240726 7/27/2024, 12:30 AM View bp-bfbf3809-eb66-4b19-a974-5afdc0240726 7/27/2024, 12:30 AM View bp-00f1270c-905b-4dba-852d-f435d0240726 7/27/2024, 12:30 AM View bp-046a789e-ed76-4800-8191-7caff0240726 7/27/2024, 12:30 AM View bp-d1b42aac-50f7-4605-8529-7b54b0240726 7/27/2024, 12:30 AM View bp-0f235aff-8ab6-4452-860d-051890240726 7/27/2024, 12:30 AM View bp-4aa4474f-594e-442f-b128-a90150240726 7/27/2024, 12:30 AM View bp-3cff0004-374e-42d1-b218-4955c0240726 7/27/2024, 12:30 AM View bp-59fbf0b7-6233-4f17-9e8e-bac590240726 7/27/2024, 12:30 AM View bp-ad0de436-d27c-467f-ba67-dc1920240726 7/27/2024, 12:30 AM View bp-563f7fe1-fd7a-4421-8a43-c52dd0240726 7/27/2024, 12:30 AM View bp-db02aaa2-aa75-473e-9e35-fd9fd0240726 7/27/2024, 12:30 AM View bp-e592c09f-7e55-4218-9b15-233a70240726 7/27/2024, 12:30 AM View bp-ffd6a3c8-d728-4582-9757-9cecd0240726 7/27/2024, 12:30 AM View bp-6c29b49f-f322-4370-aad9-1b2ab0240726 7/27/2024, 12:30 AM View bp-aa98e6dd-bc36-4483-bdd9-b055d0240726 7/27/2024, 12:30 AM View bp-0ca93951-168d-456d-ab9e-8b7ea0240726 7/27/2024, 12:30 AM View bp-59503df9-c479-477f-b5e9-711560240726 7/27/2024, 12:30 AM View bp-c1fe89fd-3453-494a-9393-fb9ca0240726 7/27/2024, 12:30 AM View bp-823c313d-b61c-4765-ae03-26b990240726 7/27/2024, 12:30 AM View bp-d98a0d3e-9771-420e-8926-bebfa0240726 7/27/2024, 12:30 AM View bp-28344e31-eec2-457e-bdfa-dec460240726 7/27/2024, 12:30 AM View bp-0ec8d55c-f85b-4285-857c-346980240726 7/27/2024, 12:30 AM View bp-e065338b-1c98-45ab-86e1-8bbd00240726 7/27/2024, 12:30 AM View bp-4e5ba615-3909-43e0-a753-1b5520240726 7/27/2024, 12:30 AM View bp-a3c4b47b-0c18-4b57-8891-d87740240726 7/27/2024, 12:30 AM View bp-d2cd41a4-0d99-48fb-9c03-eef450240726 7/27/2024, 12:30 AM View bp-678cde97-5d99-46e7-85cd-4a1470240726 7/27/2024, 12:30 AM View bp-aa7cfca5-3347-4da6-8bfd-eb25e0240726 7/27/2024, 12:30 AM View bp-d583ec50-2340-4d00-b2c8-9893a0240726 7/27/2024, 12:30 AM View bp-0ab52e60-ece8-4813-a88c-996140240726 7/27/2024, 12:30 AM View bp-6218d412-d4f5-4029-a576-818940240726 7/27/2024, 12:30 AM View bp-89b4ca44-d0f4-4c9c-863f-01fab0240726 7/27/2024, 12:30 AM View bp-58f79dd0-dc63-460c-ac2e-6b9530240726 7/27/2024, 12:30 AM View bp-39f7438c-8d02-4458-9e5f-66c150240726 7/27/2024, 12:30 AM View bp-9af0b7a8-2bef-4397-b9d8-a85260240726 7/27/2024, 12:30 AM View

Asked by Joshua 6 hours ago

Last reply by cor-el 5 hours ago

Firefox 128.0.2 won't load pages on mac desktop Sonoma 14.5

Hi there, I'm looking for help with Firefox not loading pages "Hmm. We're having trouble finding that site." 128.0.2 running on Mac os Sonoma 14.5 Mac Studio M1 Max chip … (read more)

Hi there, I'm looking for help with Firefox not loading pages "Hmm. We're having trouble finding that site." 128.0.2 running on Mac os Sonoma 14.5 Mac Studio M1 Max chip

Here's what I've tried so far: -- network connection stable, other browsers work fine. -- disabled plug ins and extensions -- completely cleared cookies, cache, and history -- opened in safe mode (hold down option key and launch app) and refreshed Firefox -- opened in safe mode as above and entered troubleshoot mode

Is there anything else you can think of to try? I'm not able to find any new suggestions yet on the knowledge base here.

Many thanks in advance, Lyle

Asked by lyle.bibler 8 hours ago

Last reply by cor-el 5 hours ago