Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Downloaded message does not appear in 'Inbox' or a folder

  • No replies
  • 0 have this problem
barry44
barry44
more options

When checking my email the 'Thunderbird' status bar says "downloading message' (as normal), but sometimes the message does not appear in my Inbox or any folder.

I'm using Thunderbird 115.12.0 on Linux Ubuntu. The email is downloaded via the POP protocol.

I have checked on the server and nothing is left there.

Using the Thunderbird search function on 'date' only, the e-mails actually in the inbox or folders show up, not the one purported to have been downloaded.

All of my folders are set to 'Unthreaded'.

Any ideas please?

When checking my email the 'Thunderbird' status bar says "downloading message' (as normal), but sometimes the message does not appear in my Inbox or any folder. I'm using Thunderbird 115.12.0 on Linux Ubuntu. The email is downloaded via the POP protocol. I have checked on the server and nothing is left there. Using the Thunderbird search function on 'date' only, the e-mails actually in the inbox or folders show up, not the one purported to have been downloaded. All of my folders are set to 'Unthreaded'. Any ideas please?

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.