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Cannot install add-ons in Thunderbird in (rare?) Linux Chrome environment

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  • Last reply by piperfw

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As described in [question] I am unable to install addons in Thunderbird: when attempting to install an addon, either via the in-app browser or via a file, a pop-up window appears for which "Add" and "Cancel" buttons do nothing (there is no way to move or remove the window without killing the process).

I am opening this question as this problem still persists over a year and many versions later.

Thunderbird V. 115.11.1-1 on 6.9.3-arch1-1 with Sway WM

As described in [[https://support.mozilla.org/en-US/questions/1429353|this question]] I am unable to install addons in Thunderbird: when attempting to install an addon, either via the in-app browser or via a file, a pop-up window appears for which "Add" and "Cancel" buttons do nothing (there is no way to move or remove the window without killing the process). I am opening this question as this problem still persists over a year and many versions later. Thunderbird V. 115.11.1-1 on 6.9.3-arch1-1 with Sway WM

Modified by Wayne Mery

Chosen solution

I thought I had heard this story before so went looking further. I think you may be encountering this bug https://bugzilla.mozilla.org/show_bug.cgi?id=1829370

That is about all I can tell you really.

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Previous question link

(for some reason the internal link did not work)

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Using a flatpak version perhaps and encountering sandbox issues?

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Hi Matt, Thanks, I am using the official version from the Arch repositories https://archlinux.org/packages/extra/x86_64/thunderbird/

The only message that appears in the console log when trying to interact with the window is PopupNotifications._onButtonEvent: Button click happened before the window was focused

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Chosen Solution

I thought I had heard this story before so went looking further. I think you may be encountering this bug https://bugzilla.mozilla.org/show_bug.cgi?id=1829370

That is about all I can tell you really.

Modified by Matt

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Thanks, I'll follow that bug tracker.

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I have similar problem. Trying to install French language dictionary via the UI (add dictionary). I get to Add-Ons page with 'Add to Thunderbird' button. That button does absolutely nothing. Not even a pop-up with 'Add' or 'Cancel' (which might do nothing).

115.12.2 (64-bit) on Windows 10.

Why are the buttons broken, and why is there no feedback or error message?

Modified by Jake

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That's the same problem Jake. Given the bug has been known for over a year and no one has been assigned to it, I wouldn't expect a fix soon.

May be worth trying Betterbird? Also as the devs. may be more active.

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