Thunderbird Community Forum

I really hope this is not intended because your software just updated itself to this new version, without even checking with me first. So if it did this on purpose, without checking if I wanted this first, that is pretty messed up.

See the attached screenshot. The light theme shot is from your main download page that shows how my cards are supposed to look, and how they USED to look before this update.

The dark screenshot on the right is now my message cards look now. They are OBNOXIOUSLY HUGE FOR NO REASON. They take up way to much sense and are physically causing me PAIN to have to visually parse.

I cannot stress enough, how much this change is affecting me. I am IRATE over this.

Please. For the love of GOD. Tell me there is a way to either fix this, or easily revert to my previous version. I am not on-board with this change at all and I will 100% go postal if I have to be stuck with this shit. I checked every nook and cranny and cannot find a way to adjust this, and from what I can tell, downgrading is neigh impossible.

This evening, Thunderbird has updated to the new version (can't see where the version number is held, unfortunately). Whenever I try to download new emails, I now get the message "Error with account [email address]. Sending of username did not succeed. Mail server pop3.iomartcloud.com responded: Mate, the command must be one of CAPA, USER, PASS or QUIT." Mails are still accessible through the mail client on my phone and through webmail, just not through Thunderbird.

I just restarted my Thunderbird and find email addresses next the Correspondents names in the Inbox. These are not needed and makes it more difficult to read the correspondents names. How do I get Thunderbird to only list the Correspondent's names?

I have T-bird installed on my AIO & laptop, and it's my email app of choice for many years. However, this latest bug is troubling, but it is only showing wrong on my HP AIO. Both my HP laptop T-bird and MSOutlook email views show correctly. I recall a recent update on my AIO, so that may have been a factor.

What is wrong is that the AIO T-bird is giving the same "Correspondent" name, "Phil Ross" to all similar emails going back several weeks. Note that in the Bad email attachment view. Note in the "Correct labeling" attachment snipped from Outlook, that's the way it should look. Again, T-bird on my laptop is also continuing to show the correct labeling. (I don't recall it being updated like the AIO.)

That leads me to think the update may have been a factor.

Any help is appreciated.

I've setup Thunderbird as my new email client but I'm getting the following error message on both mailboxes. Went through manual confi and it said all was good. Can't figure out what I'm doing wrong. Any help greatly appreciated tks - patrick replies to: prpa1440@gmail.com

I had a POP3 account I used in Thunderbird for many years. I had to move my TB to a new machine and copied the profile file to the new machine and started there.

Over time, it seemed that messages were not getting seen, so I thought I'd shift to (finally) using IMAP. I added the new configuration, saved off the old emails, and started with the IMAP use. Now I'm seeing a difference between the following:

1. Messages being downloaded 2. Messages ended in filtered 3. Messages ended in Inbox

The download count is let's say 60, the number filtered (showing in the filtered folder) is 10, but the number in the Inbox is 20. There are 30 missing emails that I can't account for. They do not show up in any of the folders (I have scanned for all messages from today, as an example). As you might imagine, this is a concern.

I am thinking the best might be to start over; that is, create a new profile. If I do this, please tell me a few things.

- Where the missing emails could be - Is there a cleaner alternative? As this is IMAP, I don't see a strong reason to save off the emails, as I'll get them when I sync. I would probably save off ones that are a bit older (let's say a week ago). - when I create the new profile, does this bring anything with it? Will the existing filters come with it or will I need to create those anew (I don't see this as a real issue as most are spam filters and if I start clean, I will just start flagging ones that I don't want anymore) - is there an alternative that uses the existing profile? How would that work? How do I remove all spam filters so nothing is filtered (so I can see that the numbers add up)?

I appreciate your help, David

I am trying to follow the directions in this article: [[Microsoft OAuth Authentication and Thunderbird in 2024|https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202]]

In the sending messages section, Step 4 says: "Select Authentication method: OAuth2 (instead of Normal password)" However, there is no drop-down item called "OAuth2". This menu item was present for the incoming mail authentication, but not in the outgoing.

In short, a menu item in the directions is missing. My Thunderbird is up-to-date.

Thanks, Kevin

Authentication failed. Please check your username/password. Server returned error: "535-5.7.8 Username and Password not accepted. For more information, go to 535 5.7.8 https://support.google.com/mail/?p=BadCredentials a640c23a62f3a-a7dc9c0cc44sm106603266b.76 - gsmtp , code: 535"

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I have switched to a new internet provider and have set up new Thunderbird POP accounts with the new provider. I have not yet canceled the old internet provider; both are currently active. The attached screen shot shows four accounts. The first two are for the older provider and the second two are for the new provider. All four accounts are POP.

Q1: Are the local folders that you see associated only with the old provider?

Q2: If I delete the old accounts, will all the emails disappear from the local folders?

Q3: If yes, how do I create a new set of local folders associated with the new accounts? I don't see an option to recreate "Local Folders."

Thanks for your help!

I accidentally deleted an email account through Tools- Account Settings - Account Actions - Remove Account.

Is it possible to restore this account and its associated sub-folders.

I have installed Thunderbird on a separate PC and restored my latest backup, which unfortunately is 4 months old, meaning that I am missing 4 months worth of emails.

Might it be possible to link to files/folders containing my messages prior to the removal, perhaps by recreating the email account or might there be some other method in which I could achieve this.

Any thoughts you might have would be VERY welcome.

Kind regards - Deirdre

PS. We are using Thunderbird Version 128.0.1esr Build: 20240717233102

all my emails i send go thru ok except to one address I get the following message, message blocked, with the following code 1369#554 the 554 is rejected due to security policies. The recipient has checked there side and they say it is all in order, their email is managed by Microsoft This problem started when my email Mozilla was up dated. can you please help Regards Denis Norton

Dear Thunderbird Support Team,

I hope this message finds you well. I am writing to seek assistance with an issue I am encountering in Thunderbird. Specifically, I am not receiving invitation links sent to my email address from Groove. Despite checking my spam/junk folder and ensuring that my email address is correct, the invitation does not appear in my inbox.

Could you please help me understand why this might be happening and provide any suggestions to resolve this issue?

Thank you for your support.

Best regards, Francesca

I have check my server details and all are correct, the same with the recipient email address. I have contacted my host and they have got me to try webmail which is all working fine. Does anyone know how I can fix this?

I want to delete emails but Mozilla Thunderbird will not allow me to do this. It keeps sending a message "There is not enough disk space to download new messages. Try deleting old mail, emptying the Trash folder, and compacting your mail folders, and then try again." I am trying to delete old emails and it sends me a message to "try deleting old emails." So frustrating!!!! It is telling me to do what I am trying to do but is stopping me from doing just that!!!! NOT HAPPY!!!!!

I really need the abilty to delay some message filters from operating for a specified period of time. I've looked all over the place for an extension and today even asked an AI engine. The AI engine said this:

"Yes, Thunderbird does have a filter delay function. You can set a delay for when the filters are applied to incoming messages, allowing you to review and make changes before the filters take action. This can be useful for ensuring that important emails are not accidentally moved or deleted. To set a filter delay in Thunderbird, go to Tools > Message Filters, select the filter you want to edit, and then click on the "Run selected filters on" dropdown menu to choose a delay time."

Well, this option isn't there in the current version. But the fact that this engine suggests otherwise maybe is an indication that the functionality was once there?????

I was using Thunderbird this morning 08-02-2024 and for some reason a quick pop up window appeared. I now get an error messasge "cannot load xpcom" I uninstalled Thunderbird and tried to download/re-install but cannot get past the donation part which I have already donated. Does this mean each time I have to re-install I have to now make another donation? I noticed that I have a Firefox installer but no Thunderbird installer. Was it removed when I did a uninstall?

The email program my ISP uses is Zimbra.

I want to copy the various email folders with its email messages that were set up previously to Thunderbird.

How do I do this? The ISP advises they are not familiar with Thunderbird and cannot help.