Thunderbird Community Forum

I gathered all my mailboxes under Thunderbird and saved my passwords. All of them work except my Outlook email addresses (live) because I have to re-enter the password several times (inaccessible server message). Can you help me

Once again, since my husband suddenly passed 13 December 2024, I cannot send or receive email via my intoknow.com account.

Previously, it was somehow "repaired." Please, i need this account to stay active.

Susan Hungerford susan@intoknow.com (Currently not working, however) 317 441-6121

For some silly reason when I changed my email password Thunderbird cannot connect to server either setup password or user incorrect. I am so sad because I love Thunderbird. I have tried everything I can think of. I chatted with Optimum and they said I needed to contact you. When I try to ping my server it just times out. My servers are pop.suddenlink.net and smtp.suddenlink.net. what could be wrong?

Would it be possible to reduce the size of files generated? Perhaps by splitting them into smaller files.

As a home user with a not very fast upload (~10Mb/s) it takes a very long time to transfer files to my cloud backup provider.

thunderbird 115.13.0 how do i see my all folders with ALL of the emails? When i go to unified folders sent/inbox it flips the most recent email to the bottom, how do i flip it back, are there any videos, anywhere, that i could watch and learn from????? i can save us both a lot of tme if i could watch a video on how to do this? thank you...b³

for example: also how do i make a directed screen shot of a page? as opposed to the whole page?

First off you should warn that this version changes your profile, so there is no going back. I installed it and have lost ALL of my accounts and had to start from scratch. It took me back to the beginning. I hate the interface, too cluttered, to busy and generally sucks. I am thinking of dumping thunderbird at many, many years of using it.

I really hope this is not intended because your software just updated itself to this new version, without even checking with me first. So if it did this on purpose, without checking if I wanted this first, that is pretty messed up.

See the attached screenshot. The light theme shot is from your main download page that shows how my cards are supposed to look, and how they USED to look before this update.

The dark screenshot on the right is now my message cards look now. They are OBNOXIOUSLY HUGE FOR NO REASON. They take up way to much sense and are physically causing me PAIN to have to visually parse.

I cannot stress enough, how much this change is affecting me. I am IRATE over this.

Please. For the love of GOD. Tell me there is a way to either fix this, or easily revert to my previous version. I am not on-board with this change at all and I will 100% go postal if I have to be stuck with this shit. I checked every nook and cranny and cannot find a way to adjust this, and from what I can tell, downgrading is neigh impossible.

I have switched to a new internet provider and have set up new Thunderbird POP accounts with the new provider. I have not yet canceled the old internet provider; both are currently active. The attached screen shot shows four accounts. The first two are for the older provider and the second two are for the new provider. All four accounts are POP.

Q1: Are the local folders that you see associated only with the old provider?

Q2: If I delete the old accounts, will all the emails disappear from the local folders?

Q3: If yes, how do I create a new set of local folders associated with the new accounts? I don't see an option to recreate "Local Folders."

Thanks for your help!

I accidentally deleted an email account through Tools- Account Settings - Account Actions - Remove Account.

Is it possible to restore this account and its associated sub-folders.

I have installed Thunderbird on a separate PC and restored my latest backup, which unfortunately is 4 months old, meaning that I am missing 4 months worth of emails.

Might it be possible to link to files/folders containing my messages prior to the removal, perhaps by recreating the email account or might there be some other method in which I could achieve this.

Any thoughts you might have would be VERY welcome.

Kind regards - Deirdre

PS. We are using Thunderbird Version 128.0.1esr Build: 20240717233102

Dear Thunderbird Support Team,

I hope this message finds you well. I am writing to seek assistance with an issue I am encountering in Thunderbird. Specifically, I am not receiving invitation links sent to my email address from Groove. Despite checking my spam/junk folder and ensuring that my email address is correct, the invitation does not appear in my inbox.

Could you please help me understand why this might be happening and provide any suggestions to resolve this issue?

Thank you for your support.

Best regards, Francesca

I have check my server details and all are correct, the same with the recipient email address. I have contacted my host and they have got me to try webmail which is all working fine. Does anyone know how I can fix this?

The email program my ISP uses is Zimbra.

I want to copy the various email folders with its email messages that were set up previously to Thunderbird.

How do I do this? The ISP advises they are not familiar with Thunderbird and cannot help.

Suddenly last night Thunderbird had copied several folders within one of my accounts. I discovered that the copy versions folders all were empty (while the original folders had the saved post. So I decided to move the empty folders into trashcan and then empty it. However I discovered after a reopening of Thunderbird that the original folders also were deleted, so I missed all my post within the many folders. Now I like to ask : Is there a way to recover such deleted folders, since as far as I know my C-drive has a backup while the program is functioning on my D-drive . So is there a way to recover deleted TB files from my d-drive by doing something in the TB program om my C-drive.  ??

Good morning, On 20/07 I noticed that Thunderbird duplicated all the defects. The option to remove duplicates does not work - no duplicates found. How can I fix this?

The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Invalid credentials.

There are many answers to the question of how to disable message threading. All are from earlier versions than mine, which is 115.7.0 -- as witnessed: Sorry! 0 results found for ‘disable threading in version 115.7.0’ for ‘Thunderbird'

Thunderbird seems to have so many minor changes and alterations in the recent past, that basic usability is affected. Not a good thing.

Once before, a few years ago, Thunderbird got so out of control that I had to go to a different mail client. Are we back to that?

I want to use another laptop to receive emails, so I removed the account from my current computer. Then I realize I lost the emails as well. I found the profile folder, just wondering if I will be able to access all the emails I received and sent before?