Firefox Community Forum

I belong to My Points. Each day they have different things that you can click on to open. Recently I haven't been able to open any of them. I'm wondering if Firefox is blocking something.

For years I had my Firefox sync working fine between Win10 PC, Android and several Win10 laptops. However yesterday I installed Windows 11 on the same PC I have Windows 10 (bought new disk) just to have a fresh install. Started with installing firefox - and here when problems begin. It couldn't let me log in into Sync, I was being immediately logged out ("Account disconnected"). Somehow I managed to log in, but then all my previous data was erased (passwords, bookmarks). I thought ok, maybe later it's gonna sync. Started installing extensions, saved one password. When trying to sync tabs with Android phone it didn't work, it couldn't see any tabs (but it could share tabs between devices!). On Android I still have old passwords and bookmarks saved, same as on old Win10 (on which I got logged out). Alright - it didn't sync after restart so I removed Firefox profile on machine, started again with logging in - and it synced only ONE password that I saved previously on same Win11 machine, with extensions I freshly installed back then. So it saved to sync improper data, forgetting about old? Logged out from all of my machines in Firefox Account. Now I'm back to my original machine on Windows 10. And what? I can't log in! Same error as on Win11 after install - "Account disconnected". Checked about:sync-log and found error logs - pasted into "Troubleshooting information" of this post.

Thanks

Even though my laptop, tablet, phone and PC have the language settings set to English (GB) my Firefox across all platforms has changed from displaying English results to displaying results in French. I have gone through and changed all my language settings in and outside of the browser from English (Canada), to English (GB) to no avail. It still shows up in French. and I have had an French to English translator popping up when searching in Firefox. I can't see anywhere else to change the language. Everywhere I see, it says English (GB), but still displays French headings to the searchs. Any help will be great. Thanks.

I used to have a green button below the video I am watching, I would click on that button then then scroll down to mp4360 then the video would download to my computer

I have previously been able to include the tab 'Close Tab' item in the #contentAreaContextMenu by adding it to browser.xhtml. This no longer works even though 'Reopen Closed Tab' and 'New Tab' still do.

     <menuitem id="toolbar-context-openANewTab"
               command="cmd_newNavigatorTab"
               data-l10n-id="toolbar-context-menu-new-tab"/>
     <menuitem id="context_closeTab"
               label="Close Tab"
               data-lazy-l10n-id="tab-context-close-n-tabs"
               data-l10n-args='{"tabCount": 1}'/>
     <menuitem id="context_undoCloseTab"
               label="Reopen Closed Tab"
               data-l10n-id="tab-context-reopen-closed-tabs"
               data-l10n-args='{"tabCount": 1}'
               observes="History:UndoCloseTab"/>

I was previously using the following which no longer works either.

     <menuitem id="context_closeTab"
               label="Close Tab"
               oncommand="BrowserCloseTabOrWindow(event);"/>

I am no longer able to open a Word document shared with me via Sharepoint in Desktop mode using Firefox. I have received an email from a student, sharing a Word doc file with me. I click the link, and it allows me to open & edit the document online. But, I prefer to click "editing" in the top right and then "open in desktop." When I do this now, I get a message that says "Allow access to Microsoft 365 account. Your browser settings are preventing an optimal experience with MIcrosoft 365. Allow access to improve your experience." There is a button there that says "Allow access," but when I click it, nothing happens.

I want you to let the control key free for me to use as I have always done for other programs. Why did you took direct control of that key? It always opens a new window I do not need. I use control key plus c key to open another program and now I cannot open it with its own keys combination: control-c-c. Please, tell me how to disable it and stop it opening a new Firefox window. Thank you very much in advance for you kind help.

So i'm using the latest Nightly and have for like 4 days this issue, it never happened before and just after one update it started to happen. I already have set gfx.color_management.native_srgb to true. When I open firefox in troubleshoot mode it is working fine, but when it's normal and I disable all addons and extensions and themes - issue remains

My tabs crash very often. 6+ times per session. This happens on YouTube and Amazon, and can happen with no site loaded, crashed when I went to about:crashes. This also happens in Troubleshoot Mode.

My latest crash id was bp-faaceaab-e59d-4720-89f9-a60df0240813

Thanks for any help.

On the Twitch platform no matter what I do, the stream buffers fine at the start but after a few seconds, it significantly drops in buffer speeds only at 480p and above. In incognito without any extensions, once it touches 480p it crashes in buffer speed. With extensions(uBlock Origin, h264iy, etc) then only at 160p does it stream without any buffering. Even alternate video players for twitch do not work.

My internet should not be the issue as a youtube video hours long at 1080p60fps does not buffer even once and my phone using the twitch app does not suffer the same issues(alongside everyone else in the household not experiencing internet issues). I am also connected with an CAT 5 ethernet wire to an amplifier that is connected to my router with a CAT 6.

I tried Firefox 128.03 with a completely fresh profile and encountered the same issues. Clean installed Firefox 129 and uBlock in case any custom filters were causing the issue, nothing worked. Deleted all Twitch extensions(FrankerZ etc), still not using my connection speed to buffer. Using Killer Control Center I put Firefox as top priority, still no change.

Modified several configs(included in the images, as well as changing gfx.webrender to true from false) in the browser after searching for answers online(none worked).

Cache clears every time I close Firefox, nothing. Reinstalling drivers and resetting computer, nada.

Someone please, I am on knees.

I am using the 2020 edition of the Acer Predator Helios 300(i7-10750 @ 2.6Ghz, 16GB RAM and RTX 2060). Thank you in advance :)

Hi folks I have to admit to being in a bit of a panic. Something flashed onto my Firefox browser screen and then I lost all my saved top line tabs, my home button and all the tabs that auto-load each time have also gone. I have never had this happen before and I cannot understand how to roll back. I have noticed a new folder on my W10 Desktop PC's Desktop called "Old Firefox Data" and I am hoping someone can tell me whether that might be helpful when you help me restore things. Any thoughts?

Up until very recently, the YouTube Premium app worked fine w Firefox on my laptop. Now, whenever I click on a site I just get that annoying spinning circle. Is there an update I have missed? Can anyone help me with this issue?

Whenever I type youtube.com into the search bar and hit enter, it says it crashed and i can't get in. Here are all my crash id's by the way

bp-d1a33e21-28fa-4153-a7b1-626440240813 bp-8b610356-0a09-4c8c-aa7e-ccf770240813 bp-2e669436-f743-4fd0-b726-5a4590240813 bp-5976dca3-3d2a-4c1c-a43d-f17ce0240813