Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Some websites display in a very basic format in Mozilla, but are fine in Explorer. This is a recent problem. How can I fix this?

  • 5 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i cor-el

more options

Recently Mozilla is having problems displaying some websites. Previously these website displayed fine, and in Internet Explorer they still displays them fine. For example. http://www.yr.no/ displays few graphics, and all the text is in times new roman font. The size of the font varies and things are bulleted. Links appear blue and underlined, and the rest of the text is black. The sites are now very plain and have none of their previous detail. How can I fix this?

Recently Mozilla is having problems displaying some websites. Previously these website displayed fine, and in Internet Explorer they still displays them fine. For example. http://www.yr.no/ displays few graphics, and all the text is in times new roman font. The size of the font varies and things are bulleted. Links appear blue and underlined, and the rest of the text is black. The sites are now very plain and have none of their previous detail. How can I fix this?

Vahaolana nofidina

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


Can you attach a screenshot and post a link?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).

You did check the Windows Accessibility settings in the Control Panel?

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (5)

more options

Make sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Accessibility settings.

  • Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
more options

Thank you for the suggestion, but I already have these settings. The problem is that some web pages now appear very undetailed. There is no graphic design, background colours, fancy texts etc. It is just a problem with some sites. Do you have any othe suggestions? Thank you for your help

more options

Vahaolana Nofidina

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


Can you attach a screenshot and post a link?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).

You did check the Windows Accessibility settings in the Control Panel?

Novain'i cor-el t@

more options

Thank you very much! clearing the cache fixed the problem.