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Firefox update repeated prompts

  • Tsisy valiny
  • 0 manana an'ity olana ity
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Every time I open my Firefox browser (it is my default), even during a session when the browser has not closed, I get a pop-up prompting me to download an update. After numerous attempts to download the update, it still did not show up in my download folder nor did I see the download run or prompt a "finish". I checked download history and finally see that it says it installed on 6/25 but I am still getting repeated prompts to download and install an update.

This is maddening. I am using Windows 10 Enterprise on an HP Elite Desk.

Please help me fix this!

Every time I open my Firefox browser (it is my default), even during a session when the browser has not closed, I get a pop-up prompting me to download an update. After numerous attempts to download the update, it still did not show up in my download folder nor did I see the download run or prompt a "finish". I checked download history and finally see that it says it installed on 6/25 but I am still getting repeated prompts to download and install an update. This is maddening. I am using Windows 10 Enterprise on an HP Elite Desk. Please help me fix this!

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