Thunderbird Community Forum

Messages arriving when the email client is closed are displayed incorrectly when it is opened. Messages received while the program is running are displayed correctly. The screenshot shows incorrect message content.

hello I am able to receive emails in Thunderbird but unable to send and this error message pops up:

sending of the message failed an error occurred while sending mail: outgoing server (SMTP) error. The server responded: connection refused OB115 149 163 161 is blacklisted. If you believe this to be in error please contact postmaster@bigpond.com

I have contacted the postmaster several times and he has advised that the error is due to the VPN I am connected to. Some VPN IPs have been blocked due to abuse. He suggested I bypass or disable the VPN which has now been done but I still cannot send any emails.

thank you and please help

Thunderbird 128.1.1esr recently installed on Win10. Hyperlinks in incoming messages don't work. Totally dead. Firefox is set as default browser, works fine. If I copy the link location and paste it into Firefox it works fine. There is no "options" selection in the horizontal line menu. How do I get TBird to link to Firefox??

Since update to ver 128.1.0esr the "new subfolder" feature does not work (does not show window to name new folder). I have many subfolders and I rely on them heavily. I tried restarting Thunderbird, then Windows. I ran in debug mode with no success. I downloaded and installed 128.2.0esr again. No change.

Is it possible to go back to the earlier version? Which is? Thanks, Frederick

While I was away in June/July (2024) my Thunderbird email appearance changed. I used to be able to search my emails by sender, recipient, subject, or body (text) but now there is just a little search window in the upper right that does not allow much searching at all. Is there any way I can get back my ability to search?? Please?

bold text THUNDERBIRD EMAILS. Keep telling me to long in to POP3with my password. Havent a clue. Have been trying to get help for 5 days now. jsmethurst@slingshot.co.nz.

Hi there, I have installed Fedora on a desktop and CAElinux on a laptop. In the laptop I have Thunderbird and for a while or subfolders were there. On the desktop I decided to try Kmail and all the subfolders disappear which most likely is because i didn't know much about Kmail. Then I tried using Thunderbird on the desktop with the same settings that where working on the laptop and the subfolders dissapear. Then I turned on the laptop while the desktop was on with Thunderbird on, and when i started Thunderbird on the laptop, the subfolders disappeared. Seems like a domino effect. Now all the email are shown in one big list, but only this years emails are shown. If I open the email on the internet through the email provider all the subfolders are still there. Now I have removed Fedora from the desktop and installed an identical setup as the laptop. I don't want to start Thunderbird on the desktop until i have recovered the subfoders and emails in the laptop and I know that I am following the right path. By the way the desktop is dual boot Windows / Linux and if I start Thunderbird under Windows all the subfolders and emails are there. Could someone please tell me how to recover the subfolders and emails running Thunderbird under Linux , thanks.

TMC

Deleting emails is super slow. How can I speed it up? I am on Windows 11, TB 128.1.1esr. This is excruciating! My connection is good, see my speedtest. This recently started happening, and I need a solution. Chris

The folders and address lists exist in .thunderbird/5sdfwbvt.default /Mail/Local Folders

and in  .thunderbird/5sdfwbvt.default/storage/abook/mab  and abook/sqlite

How can I get thunderbird to access these resources??

I have two email accounts in thunderbird on windows 11. I want to remove and revert to saved passwords for my inbound and outbound servers. However when I either click on primary password a pop up says enter you current password which is not accepted. If I go to change primary password and enter current password and leave new password bland I get messsge saying currrnt password not correct. Meanwhile I am not getting any new messsges but open messages still appear in both accounts. Can you help me to revert to using saved PW’s?

Many years ago I had someone set up a Thunderbird email account on my PC which has worked just fine until recently when a Xfinity customer service agent advised me to clear my computer's cache. And, since the account was set up so long ago I can't remember the password so can't input that when the system asks me to do that. Hence, no more email, can't receive and can't send. I'm hoping someone can guide me and it's an easy fix because on a computer literacy 1-10 scale, I'm 2.5.

When my Thunderbird was hanging, I decided to reload the program. All my previous emails and addresses were gone. When I tried to input an earlier profile, I received an error message. The error console did not explain the problem. My lost emails are somewhere resident on my hard drive, but I don't know how to get to them.

I have been receiving emails from "How to Geek" for many years. Now Thunderbird moves these emails to the Junk folder. I have already added & added again the email address to my contacts but it makes no difference.

If this has been asked previously, my sincerest apologies. I couldn't find the answer. I have been an user of Thunderbird for personal and work email clients for roughly 2+ decades now. But I am stumped with recent behavior coming from thunderbird (mozilla email) for my private, professional email account. And I'm not a techie. I usually allow both Mozilla Firefox and Thunderbird update automatically. And typically, there has been no issues other than to update/remove an add-in.

However, starting at around the end of July or beg of August, I have been seeing the following behavior: At certain points of the day including at startup, I get a set of pop-up windows from Thunderbird asking for access to my google account. I don't understand why thunderbird would want me to provide my google credentials when the email account that I'm using thunderbird for is neither an exchange (outlook.com or live.com) or my gmail.com account. It's my professional email address that is hosted by a third party. And when I click the deny button on both windows, it still pops up at some point during the day. It was annoying as 'heck' when I was with a client as it kept popping up. Don't know what I've done but I would like to know how to stop this popup window activity! I'll also add that if I close down thunderbird and then restart, the windows pop up almost instantly. So, any help would be welcome! I've attached screenshots of both windows with my email addresses highlighted out so anyone can see what I'm dealing with.

I came back home to Thunderbird after loosing my job that required me to use Outlook. Everything is fine except that when I start Thunderbird I am asked for the password for my SMTP server. Fine, that's what I expected, but if I check the box that says "Use Password Manager to remember this password" the password will not be remembered. I will be asked for the password next time I log on.

Any suggestions?

TIA!

About once a week, Thunderbird displays the message "23,000 e-mails deleted from inbox" and starts downloading all the e-mail headers again for the IMAP account. It takes a while to do that, during which Thunderbird's response becomes sluggish. How can I stop it from doing that? It seems to me that once email headers have been downloaded, they should stay downloaded, and there should be no need to download them again.

First use of Thunderbird. Put credentials in and the app downloaded many emails going way back but stopped at 2020. No emails obtainable. Tried POP and no luck there as well. I can search all of th old mail but nothing recent. Have been using the Charter mail server.